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User’s Guide

25

Repair and Recover

Rescue Disk

Rescue Disk lets you create an emergency boot disk that you can use to boot up 
your PC if you encounter a problem that prevents you from starting the 
computer from the system hard drive. The system hard drive is the hard drive 
that contains your Windows directory or folder. It now also supports Zip250 
drives that enables you to create, system permitting, a Zip Rescue Disk and 
boot with it

You can use the Rescue disk that is created by default. 

A rescue disk is created via the Rescue Disk wizard. After the wizard window 
is displayed:

1. Click the Next > button in the Rescue Disk Wizard.

2. Select the drive.

3. Click Next >; then select component.

4. Click Finish.

5. Insert the floppy or zip disk that you will use.

Rescue Disk formats the disk and copies critical startup files to it, as well as 
any files you added. When the process is complete, Rescue Disk exits and 
returns to the desktop.

Using a Rescue Disk

IMPORTANT: 

You can use a Rescue disk on a different system other 

than the one that created it. But to examine your system properly using 
a Rescue disk created by another system, you need to provide this 
information via a prompt after your PC is rebooted. 

Insert your Rescue disk into drive A, reboot your computer (or turn on the 
power). If your system doesn’t boot, access the CMOS and make sure the 
Booting From Floppy option is enabled. 

On the following screen, the system will prompt you to indicate whether the 
Rescue Disk you are using was created on a different system. Select either YES 
or NO.

Select from the suceeding screens via the available tabs the options/features 
you want to work on (e.g., Disk Minder, Image/Restore, SysRecover, etc).

The following topics below briefly discuss the available option tabs and how 
it can work on your computer.

Summary of Contents for UTILITIES 4.0

Page 1: ...McAfee Utilities User s Guide Version 4 0...

Page 2: ...tal Network Security Total Network Visibility Total Service Desk Total Virus Defense T POD T POD stylized Trusted Mach Trusted Mail UnInstaller Virex Virex PC Virus Forum ViruScan VirusScan VShield We...

Page 3: ...for the Software you may make use and install as many additional copies of the Software on the number of Client Devices as the volume license authorizes You must have a reasonable mechanism in place t...

Page 4: ...at McAfee s option either i return of the purchase price paid for the license if any or ii replacement of the defective media in which the Software is contained You must return the defective media to...

Page 5: ...ation by the United States Government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement 9 Export C...

Page 6: ...iscellaneous This Agreement is governed by the laws of the United States and the State of California without reference to conflict of laws principles The application of the United Nations Convention o...

Page 7: ...Repair and Recover 19 Disk Minder 19 Creating and Reverting to an Undo File 21 Using Disk Minder to Auto Fix Errors 21 Using Disk Minder to Report Errors Only 21 Disk Minder Summary Report 22 Interact...

Page 8: ...from an Application Error 39 Recovering a crashed locked up or hung application 40 WinGauge 41 Working With Gauges 42 Trash Guard 42 Specifying Trash Guard Properties 42 Safe Sound 43 Protected Volum...

Page 9: ...Utilities ix Table of Contents McAfee Task Master 51 Appendix A Product Support 55 Product information 55 Customer service 55 Technical support 56 Support via the Web 56 Telephone support numbers 56 I...

Page 10: ...Table of Contents x McAfee Utilities...

Page 11: ...an application crashes Next you ll want to use Safe Sound to create a backup set of your drives valuable data that you can restore in case any unrecoverable problems arise After repairing and protect...

Page 12: ...ation in real time It ensures your drives are automatically defragmented Prevent and Protect Crash Protector protects your Windows system from application failure and crashes WinGauge graphically trac...

Page 13: ...isk space McAfee Zip Manager easily creates compressed ZIP files or unzips existing ZIP files Registry Pro lets you manually troubleshoot edit and repair the Registry database McAfee Task Master allow...

Page 14: ...Preface 14 McAfee Utilities...

Page 15: ...know how to choose commands from menus select options in dialog boxes and enter select and edit text See your Microsoft Windows User s Guide for details McAfee Utilities Quick Install To install McAfe...

Page 16: ...ties Configuration Assistant When using McAfee Utilities for the first time you will be ask a series of questions via the Configuration Assistant interview wizard This will assist you in customizing h...

Page 17: ...le from the drop down menu or select About to display product information such as version number Click Update to do a one step process of searching for software updates Click McAfee on the Web to visi...

Page 18: ...ur PC to ensure you always get the maximum performance Click Prevent and Protect to work on the different utilities you can use to monitor programs running on your PC as well as create backups of sele...

Page 19: ...you save an image copy of critical disk information in a special file and restore that image file later if you need to repair or recover the disk s information Rescue Disk lets you make a Rescue disk...

Page 20: ...ver you receive a message telling you a file cannot be accessed for any reason you should use Disk Minder to verify the integrity of the disk containing that file The earlier you fix a disk problem th...

Page 21: ...ult choices in the message No matter which disk repair method you use you can specify Disk Minder properties to specify the kinds of data it checks whether Disk Minder performs read write tests to ver...

Page 22: ...he default which means that pressing ENTER is like clicking the Fix button NOTE Disable the option Check for Non Ansi File Names when running under an international version of Windows that uses extend...

Page 23: ...OK Be sure to create a Rescue disk using McAfee Utilities Rescue Disk Rescue Disk places some Image information on your 3 5 inch disk Setting Image Properties You can set Image Properties to specify w...

Page 24: ...store one or two of the options Master boot sector Select this option if you cannot start the PC from your system hard drive The master boot sector is the sector on your system hard disk that contains...

Page 25: ...itical startup files to it as well as any files you added When the process is complete Rescue Disk exits and returns to the desktop Using a Rescue Disk IMPORTANT You can use a Rescue disk on a differe...

Page 26: ...is check box Disk Minder will let you fix errors interactively Test Drive Surface performs read write tests of the recordable surface media on a disk This process may take some time because the entire...

Page 27: ...Drive option is set Disk Minder displays a summary message showing the total number of errors found on each drive if any It also shows information about the clusters on the drive Image Restore in DOS...

Page 28: ...settings by reversing changes that have been made to your computer Ask Advisor allows you to access sources of information about your computer which can assist you in troubleshooting problems or simp...

Page 29: ...Windows settings Changes to document files Changes to Internet or network settings Most First Aid fixes Undoing a monitored change 1 Click Universal Undo on the main First Aid screen The Universal Un...

Page 30: ...ware and software companies Videos displays presentation about Windows and your PC System Info runs the Discover Pro For more information see Discover Pro on page 30 To display any of these informatio...

Page 31: ...about the most critical hardware components of your system including your CPU RAM video hard drives BIOS ROM and PCI Bus Memory tab gives you information on Window s usage of your PC s memory via easy...

Page 32: ...ete McAfee Utilities Undelete lets you recover files that you ve deleted even after you ve emptied the Recycle Bin Your best chances of successfully undeleting a file is immediately after you perform...

Page 33: ...uces drive fragmentation in real time It makes use of patent pending technology that directs Windows to intelligently write files to the drive to prevent fragmentation Registry Wizard allows you to tr...

Page 34: ...e and recommends the type of defragmentation and optimization process that you should use TIP You can monitor the fragmentation levels of your hard disk using WinGauge s Disk Fragmentation gauge See W...

Page 35: ...e end Files remain fragmented DiskTune displays a map of your hard drive with blocks that are color coded by status You can watch the map change as DiskTune analyzes the disk and you can customize the...

Page 36: ...une 1 Click the Active Tune tab in the McAfee Utilities Properties dialog box 2 Check Enable McAfee Active Tune 3 Select the drive you want Active Tune to work on 4 Click Apply when finished Active Tu...

Page 37: ...rform any of these tasks using the Registry Wizard Backup Restore Clean Repair Tune up Your overall objectives are to remove unnecessary items ensure that all items point to actual files sort the regi...

Page 38: ...zard it scans the registry and displays the Registry Wizard Repair dialog box which lists all invalid entries in the registry Most likely you ll start by clicking the Repair All button to let registry...

Page 39: ...r computer crashes WinGauge monitors your use of Windows and your programs Trash Guard provides delete protection of all the files you delete It even protects files deleted in DOS or 16 bit Windows pr...

Page 40: ...This procedure has some inherent risks and you should follow the steps in the procedure below when trying to AutoFix a crashed program Report allows you to view a log containing additional informatio...

Page 41: ...lication 2 Click the Reactivate button in the Crash Protector box 3 Attempt to save your work in the application 4 Exit the application immediately and restart Windows NOTE For more information on Cra...

Page 42: ...he online Help file for instructions on how to use any of the available features of WinGauge Trash Guard When you enable Trash Guard all deleted files even the ones you deleted in DOS or in 16 bit app...

Page 43: ...ructural components are used by Windows to find data on the drive organize it and so on If any one of these components is damaged or destroyed you will not be able to access the data you ve stored on...

Page 44: ...ve the original source files If you select a write behind delay longer than zero seconds a Mirror backup Safe Sound updates the backup set at any time after the specified time delay when your PC is id...

Page 45: ...elf expanding executable Zip files Registry Pro lets you manually troubleshoot edit and repair the registry database McAfee Task Manager allows you to have better control on any application running on...

Page 46: ...lp button while working with any of the EZ Setup tabs to display additional information and instructions on how to perform a particular task PGP PGP is a security software application that enables you...

Page 47: ...on the disk Windows also saves a roadmap or index that points to these clusters in two copies of the FAT File Allocation Table The FAT contains the directions to all the pieces of your files so that a...

Page 48: ...o erase McAfee Shredder allows you to shred files on your PC s Recycle Bin Temporary Internet as well as Web site history folder You can also specify the number of shredding passes 1 99 and can now ha...

Page 49: ...cally unzip that file and place the extracted file in any directory you specify And you can drag files from any location into the McAfee Zip Manager Wizard icon on your desktop just like you drag file...

Page 50: ...d plus other more advanced zip file maintenance features You would use advanced McAfee Zip Manager if you are a more advanced user are familiar with archiving and extracting files and if you want to p...

Page 51: ...get information on any selected key Registry Pro enables you to Find a registry entry Find Orphans Edit a registry entry Import a registry file Export a registry file Refresh the registry database Ref...

Page 52: ...WARNING Pressing the Ctrl Alt Delete again will automatically restart your computer which may cause you to lose any unsaved data in applications that are running 2 Through the text box it displays al...

Page 53: ...hat programs you want Windows to load automatically during startup and save resources for just the applications you selected to run Your customized configurations can be saved and loaded on demand but...

Page 54: ...Secure and Manage 54 McAfee Utilities...

Page 55: ...re Amount of memory RAM Extra cards boards or monitors Name and version of conflicting software EXACT error message as displayed on screen What steps were performed prior to receiving error message A...

Page 56: ...news and virus information Take advantage of McAfee s online support including chat e mail express and call me back assistance available 24 hours a day 7 days a week at http www mcafeehelp com Teleph...

Page 57: ...une 12 DiskTune 33 E EZ Setup 12 45 F FAT File Allocation Table 47 File management in Windows 47 First Aid 12 19 28 fragmentation 34 H Help 17 M McAfee Image 11 19 22 McAfee Shredder 13 47 McAfee Task...

Page 58: ...U Undelete 12 32 Utilities Discover Pro 12 Disk Repair 11 EZ Setup 12 45 McAfee Image 11 McAfee Shredder 13 47 McAfee Zip Manager 13 48 Registry Pro 13 Registry Wizard 12 37 Safe Sound 12 43 Trash Gu...

Page 59: ...Index QuickStart Guide 59...

Page 60: ...Index QuickStart Guide 60...

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