52
Matrox G200 MMS – User Guide
2
Cause
If you’re using the Matrox PC-VCR program for video file playback, tooltips may be
interfering with its video window display.
1
Solution
If possible, disable tooltips for any program you’re using while playing or recording digital
video. Matrox PC-VCR has such an option.
2
Solution
While playing or recording digital video, avoid pausing your mouse pointer over controls
that have tooltips.
3
Solution
For other programs, avoid pausing your mouse pointer over controls.
3
Cause
Too many programs may be running (using up computer resources).
1
Solution
Close other programs, including memory resident programs like
System Agent
.
4
Cause
Your display settings may be too high. As a result, video file playback may not be fully
supported by Matrox hardware.
1
Solution
Try lowering your display settings. We recommend a 1024 × 768 or lower display resolution
with a 16-bit color palette.
To access display settings:
!
Windows 98/Me/2000/XP –
Right click your Windows desktop background, then click
Properties
"
Settings
.
!
Windows NT 4.0 –
Access the Matrox PowerDesk
Settings
property sheet (
PowerDesk property sheets”, page 15
).
5
Cause
Your Matrox graphics card may be sharing an IRQ (interrupt
request) with another PCI card in your computer (for example, a
network card).
Windows 98/Me –
To see if your graphics card is sharing an IRQ:
1
Click
Start
"
Settings
"
Control Panel
"
System
(double-
click)
"
Device Manager
.
2
Look in the list box to see if your Matrox graphics card is
assigned the same IRQ number as another PCI card in your
computer.
1
Solution
Try moving the other PCI card to another PCI slot in your computer. For more information,
see the documentation for this card or see your system manual.
2
Solution
Try moving your Matrox graphics card to another PCI slot in your computer.