50
Matrox G200 MMS – User Guide
Problem
Can’t record video from a video player
1
Cause
The video source may be copy protected. Your Matrox product may not let you make copies
of copy-protected video. (Some video sources let you make a copy of a video, but you may
not be able to make a copy of that copy.)
1
Solution
To get copies of a copy-protected video, contact the vendor of the video.
Problem
No picture in video window
1
Cause
One or more of your cable connections may be loose or incorrect.
1
Solution
Make sure all your computer connections are firmly plugged in.
2
Solution
Make sure connections are correct (
see “Connection setup”, page 9
3
Solution
Make sure the software settings for the video program you’re using are correct. For more
information, see the documentation of the video program you’re using.
!
Windows 98/Me/2000/XP –
If you’re using Matrox PC-VCR, see its online help.
!
Windows NT 4.0
– If you’re using Matrox PC-VCR,
2
Cause
Matrox PC-VCR video tuning settings may be set too low.
1
Solution
Windows NT 4.0 –
Reset the video tuning settings to default values: On the Matrox PC-VCR
remote, click
Properties
(
)
"
Video
"
Default Tuning
"
OK
.
Problem
Video file playback is jerky (skipping frames)
1
Cause
Your hard disk may be too slow.
1
Solution
Try
defragmenting
your hard disk.
Windows 98/Me/2000/XP –
To defragment a hard disk, click
Start
"
Programs
"
Accessories
"
System Tools
"
Disk Defragmenter
.
Note:
Jerky video file playback may be the result of slow playback or recording. Slow
recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by
frames that were dropped during recording, the problem can only be fixed by recapturing
the video under better conditions.
