Matrix T1XE-04 Service Manual Download Page 2

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CHaPTer 1: Serial NUmber loCaTioN

........................................................... 1

CHaPTer 2: imPorTaNT SafeTy iNSTrUCTioNS

2.1

Before Getting Started ............................................................................................... 2

2.2

Read and Save These Instructions ............................................................................ 3

2.3

Electrical Requirements ............................................................................................. 4

CHaPTer 3: PreVeNTaTiVe maiNTeNaNCe

3.1

Recommended Cleaning Tips .................................................................................... 5

3.2

Check for Damaged Parts ......................................................................................... 5

3.3

Preventative Maintenance Instructions ...................................................................... 6

3.4

Touch Screen Care & Cleaning .................................................................................. 7

3.5

Auto Calibration Procedure ......................................................................................... 8

3.6

Adjusting the Running Belt ........................................................................................ 8

CHaPTer 4: USiNG THe CoNSole aNd ProGram deSCriPTioN

4.1

Console Description ................................................................................................... 9

4.2

Manual Workout Operation ......................................................................................... 10

4.3

Operating Level Based Programs .............................................................................. 10

4.4

Target Heart Rate Control Workout Operation ............................................................ 11

4.5

Fitness Test Workout Operation .................................................................................. 12

CHaPTer 5: maNaGer mode

5.1

Manager Mode Overview ............................................................................................ 13

5.2

Manager Mode - About Tab......................................................................................... 14

5.3

Manager Mode - Time Tab .......................................................................................... 14

5.4

Manager Mode - Speed Tab ....................................................................................... 15

5.5

Manager Mode - Default Tab ...................................................................................... 16

5.6

Manager Mode - TV Tab ............................................................................................. 17

5.7

Manager Mode - Language Tab .................................................................................. 18

5.8

Manager Mode - Other Tab ......................................................................................... 19

CHaPTer 6: eNGiNeeriNG mode

6.1

Engineering Mode Overview ....................................................................................... 20

6.2

Engineering Mode - Calibration .................................................................................. 20

6.3

Engineering Mode - Statistics Tab .............................................................................. 21

6.4

Engineering Mode - Errors Tab ................................................................................... 21

6.5

Engineering Mode - Clubs Tab.................................................................................... 22

6.6

Engineering Mode - Club ID Tab ................................................................................. 22

6.7

Engineering Mode - Other Tab .................................................................................... 23

CHaPTer 7: SerViCe mode:

7.1 Service Mode Overview ............................................................................................. 24

7.2 Service Mode - Setup Tab .......................................................................................... 25

7.3 Service Mode - Test Tab ............................................................................................. 26

7.4 Service Mode - Log Tab ............................................................................................. 27

7.5 Service Mode - Date & Time Tab ............................................................................... 28

CHaPTer 8: TroUbleSHooTiNG

8.1

Electrical Diagrams ..................................................................................................... 29

8.2

MCB Wiring ................................................................................................................. 32

8.3

MCB LED Placement and Definitions ......................................................................... 33

8.4

0140 / 01A0 Error Troubleshooting ............................................................................. 34

8.5

01A4 / 01A5 / 01A6 Error Troubleshooting ................................................................. 35

8.6

01A8 / 01AD / 02B6 / 02B7 / 02B8 Error Troubleshooting ......................................... 36

8.7

01AB Error Troubleshooting ........................................................................................ 37

8.8

02A0 / 02A8 Error Troubleshooting ............................................................................ 38

8.9

02A1 / 02A2 Error Troubleshooting ............................................................................ 39

8.10

02AD Error Troubleshooting ....................................................................................... 40

Table of CoNTeNTS

Summary of Contents for T1XE-04

Page 1: ...T 1 x e 0 4 T r e a d m i l l S ER V I C E MA N U A l...

Page 2: ...ab 15 5 5 Manager Mode Default Tab 16 5 6 Manager Mode TV Tab 17 5 7 Manager Mode Language Tab 18 5 8 Manager Mode Other Tab 19 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 20 6 2 Engineer...

Page 3: ...Replacement 56 9 10 Drive Belt Replacement 58 9 11 Incline Motor Replacement 59 9 12 Console Replacement 60 9 13 Emergency Stop Switch Replacement 61 9 14 Cup Holder Replacement 62 9 15 Console Frame...

Page 4: ...1 1 1 Serial Number Location chapter 1 Serial number Location Console Serial number location Frame Serial number location...

Page 5: ...ill in an area with cool temperatures and low humidity Please leave a clear zone behind the treadmill that is at least the width of the treadmill and at least 79 2000 mm long This zone must be clear o...

Page 6: ...this product An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or tak ing off parts This product must be used for its intended...

Page 7: ...box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any ot...

Page 8: ...hs Vacuum Shop Vac with extendable hose and soft brush attachment Computer screen or LCD LED screen cleaner DAILY 1 Wipe down the unit after each use with a mild dish soap and water mixture NOTE Spray...

Page 9: ...of the running belt It should be centered on the running deck See Section 3 6 for instructions for aligning the belt 2 Check the running belt for proper tension adjust as needed see Section 3 6 NOTE...

Page 10: ...any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel Aft...

Page 11: ...lts on the rear of the treadmill The bolts are located at each end of the frame at the back of the treadmill These bolts adjust the rear roller Do not adjust until the treadmill is on This will preven...

Page 12: ...neering mode F COOL DOWN displayed on screen during workout Puts treadmill into Cool Down mode Cool Down time is dependent on the length of the workout Workouts 19 minutes and shorter will have a cool...

Page 13: ...he ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Enter the desired speed using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 6 Press GO to begin the workout FAT BURN WORKOUT OPERATION Fat Bu...

Page 14: ...minutes long and runs at 3 0 mph 4 8 kph and 0 incline STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 Aft...

Page 15: ...les VO2 max ml kg min 20 29 30 39 40 49 50 59 SUPERIOR 53 0 48 7 46 8 42 0 46 8 43 9 41 0 36 8 EXCEL LENT 44 2 41 0 39 5 35 2 41 0 38 6 36 3 32 3 GOOD 38 1 36 7 33 8 30 9 36 7 34 6 32 3 29 4 FAIR 35 2...

Page 16: ...is divided into 7 tabs They are About Time Speed Defaults Language TV and Other 3 Choose a tab by touching the desired tab 4 Each of the tabs have options that will appear once you have chosen that p...

Page 17: ...w out of order on the console if repair is needed On or Off Manager Mode About 5 2 Manager Mode about tab Function Defaults Descriptions Modified Maximum Time Default 60 Minutes This option enables fi...

Page 18: ...ive units MPH or KPH Maximum 19 3 KPH 12 MPH Minimum 0 8 KPH 0 5 MPH Start Speed Default 0 8 KPH 0 5 MPH Controls the starting speed for all programs Displayed in native units MPH or KPH Maximum 2 3 K...

Page 19: ...trols the default user s weight used in the calorie calculations Displayed in native units Pounds or Kilograms Max 400 lb 182 kg Min 50 lb 22 kg Default Height Default 68 inch 173 cm This option contr...

Page 20: ...function Yes or No Setup This option is for setting the TV tuner functions Press the key on the NUMBER KEYPAD to enter this function N A Output Default Auto This option is for setting the TV signal ou...

Page 21: ...ons modified Language Select default language This option allows the user to select a flag for a specific language N A language English German flag unit Mile Mile KM KM KM flag unit km km km km km lan...

Page 22: ...Default Off This option controls the Virtual Active function Off or On Belt Stop Default Off This option is to check the running belt to see if a user is there If there is no user and the status is ov...

Page 23: ...ed setting is correct to save 4 Press the HOME key on the display or press the EMERGENCY STOP key to return to normal operation Figure a 6 1 engineering mode overview Function Defaults Descriptions Mo...

Page 24: ...s Modified Statistics This option displays the workout information history of the unit 6 3 Engineering mode statistics tab Engineering Mode Function Defaults Descriptions Modified Errors This option d...

Page 25: ...scriptions Modified Clubs Default Matrix This option selects a screen header from a list 6 5 Engineering mode Clubs Tab Engineering Mode Function Defaults Descriptions Modified Club ID This option rec...

Page 26: ...neering Mode Function Defaults Descriptions Modified Other ErP Time Default Value 0 If there is no use of the machine over a period of time the console will turn off go into sleep mode Maximum 30 minu...

Page 27: ...TER 3 0 0 1 ENTER on the number keypad Service Mode will appear on the display Figure A 2 Select the setting that needs to be changed and follow the prompts to change 3 Press the ENTER key once the de...

Page 28: ...y the serial number of the console and frame N A Accumulated Distance This option displays the total distance of workouts since production Displayed in native units miles or kilometers N A Accumulated...

Page 29: ...N A Touch Calibration This option allows for a touch calibration of the console Follow the cross mark and touch the screen to catch After 5 positions are tested touch the center of the screen to exit...

Page 30: ...27 Chapter 7 Service Mode 7 4 Service Mode LOG tab Service Mode Function Defaults Descriptions Modified Log This option allows the club to record key components replacement history N A...

Page 31: ...28 7 5 Service Mode Date Time tab service mode function defaults descriptions modified Date Time This option is to set the current date and time on the machine N A chapter 7 service Mode...

Page 32: ...29 8 1 Electrical DiagramS Chapter 8 Troubleshooting...

Page 33: ...30 8 1 Electrical Diagram Continued chapter 8 Troubleshooting DIgital Communication Wire Grip Sensor Wire...

Page 34: ...31 8 1 Electrical Diagrams Continued Chapter 8 Troubleshooting H P WIRE KEYPAD Wire...

Page 35: ...P4 N L U V W JP3 Console Cable JP4 Incline Motor Cable N Power Input white L Power Input Black U Motor Wire red V Motor Wire White W Motor Wire Black Chapter 8 Troubleshooting AC 110V J1 and J4 Short...

Page 36: ...TIONS PWM Console PWM signal light when the motor is running the light should flash COM Digital communication light FAULT The machine has stopped due to any C class error UP DOWN FF Incline motor stat...

Page 37: ...ection between the incline motor and MCB Figure A b Run Auto Calibration as outlined in Section 3 4 If the problem still exists refer to the steps below c See if a console signal is transmitted to MCB...

Page 38: ...MESSAGE 01A4 01A5 01A6 1 cause a 01A4 Main motor U phase disconnection b 01A5 Main motor V phase disconnection c 01A6 Main motor W phase disconnection 2 SOLUTION a Check the connection between motor...

Page 39: ...ver current of 7 Amps b 01AD Motor over temperature c 02B6 Speed up is over current d 02B7 Speed down is over current e 02B8 Running status over current 2 SOLUTION a Perform an amp draw see instructio...

Page 40: ...OTING ERROR MESSAGE 01AB 1 cause a Inverter error 2 SOLUTION a When the display is showing an 01AB error the MCB Fault LED should be lit Figure A b If the MCB Fault LED is not lit replace the console...

Page 41: ...ance is closed 2 SOLUTION a Check the Motor wire connection between the Motor and MCB Figure A b Press the start key and check the MCB PWM LED Figures B If PWM LED does not flash replace the console I...

Page 42: ...oltage b 02A2 Over low DC bus voltage 2 SOLUTION a Use a multi meter to check if the input power matches local power specifications at the MCB Switch to a different outlet if necessary If a known good...

Page 43: ...se a MCB over temperature 2 SOLUTION a Check the Motor wire connection between the Motor and MCB Figure A b Use the electric meter to check the 2 points blue wire thermograph and see if there is a res...

Page 44: ...the normal rated current is over 10 5 amps for 60 seconds 2 SOLUTION a Use a multi meter to check the 3 points U V W and see if inside resistance is over 4 Figures A B C If yes replace the motor If n...

Page 45: ...8 Troubleshooting ERROR MESSAGE 02B9 02BA 02BC 02BD 1 cause a 02B9 The inner memory IC data write error b 02BA The inner memory IC data read error c 02BC Ground connection or fuse error d 02BD Invert...

Page 46: ...se a PCB communication disconnected 2 SOLUTION a Check the console cable connection between the UCB and MCB Figures A B b Replace the console cable if any damage is found c Replace the console if the...

Page 47: ...se a MCB communication disconnected 2 SOLUTION a Check the console cable connection between the UCB and MCB Figures A B b Replace the console cable if any damage is found c Replace the console if the...

Page 48: ...replace the HR grip wiring this will require replacing the HR handlebar If the ohm reading is correct your issue is not with the HR grip HR wire portion of the HR system b Perform a continuity test on...

Page 49: ...ame using a 6 mm Allen wrench Figures A 2 The cover is secured to the frame with velcro so you will have to pull up with some force Figure B 3 Figure C shows the motor area with the motor cover remove...

Page 50: ...ove both roller adjustment screws using an 8 mm Allen wrench Figure B 3 Remove the rear roller from the running belt Figures C D 4 Reverse Steps 1 3 to install a new rear roller 5 Test the treadmill f...

Page 51: ...il off the back of the treadmill Figures C D 4 Reverse Steps 1 3 to install a new side rail NOTE After reinstalling the side rail make sure the rear end cap is on first before tightening the screws fo...

Page 52: ...ch Figure A 4 Remove the running deck from the running belt Figures B C 5 Reverse Steps 1 4 to install a new running deck NOTE The running deck is waxed on both sides so the opposite side surface may...

Page 53: ...m Allen wrench loosen the nut with a 13 mm socket Figure A B 3 For the rear cushion hold the cushion and remove the 13 mm nut Figure C 4 Reverse Steps 1 3 to install new deck cushions 5 Test the tread...

Page 54: ...mm Allen wrench Figures B C 4 Use a hook or loop of wire to remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Figure D 5 Remove the drive belt fro...

Page 55: ...9 4 4 Remove the front roller as outlined in Section 9 6 5 Remove the running belt Figures A 6 Reverse Steps 1 5 to install a new running belt NOTE New running belts should ALWAYS be installed on a n...

Page 56: ...ct the wire connectors at the MCB 4 Remove the 2 screws holding each side of the MCB to the frame Figures A B 5 Remove the MCB Figure C 6 Reverse Steps 1 5 to install a new MCB Make sure that all wire...

Page 57: ...or loop of wire to remove the spring from the drive belt tensioner Figure A 4 Remove the drive belt tensioner using a 6 mm Allen wrench Figure B 5 Cut any wire ties holding the motor cable to the fram...

Page 58: ...ws holding the motor to the frame Figure F 9 Remove the motor from the treadmill 10 Reverse Steps 1 9 to install a new motor NOTE Be sure that the motor isolator pad is in place prior to mounting the...

Page 59: ...3 Use a hook or loop of wire to remove the spring from the drive belt tensioner Figure A 4 The tensioner should now pivot away from the drive belt Figure B 5 With the tension on the drive belt relieve...

Page 60: ...F 8 Lift the roller and remove the old drive belt Figure G 9 Reverse Steps 1 8 to install a new drive belt NOTE After installing a new belt check it for correct alignment to the motor pulley before se...

Page 61: ...he treadmill and support it so that the front wheels are off the floor or the unit may be tipped on its side Figure A 4 Remove the cotter pin from the elevation rack pin Figure B 5 Remove the elevatio...

Page 62: ...ting bracket Figure F 9 Lift the incline motor away from the treadmill Figure G 10 Reverse Steps 1 9 to install a new incline motor NOTE When installing a new incline motor make sure to replace the wh...

Page 63: ...ng the back cover onto the console Figure A 3 Remove the 4 screws holding the console onto the console frame Figure B 4 Disconnect the 7 wire connections from the console Figure C 5 Remove the console...

Page 64: ...Remove the 2 screws holding the emergency stop key to the emergency stop frame Figure A 4 Remove the 2 screws holding the emergency stop frame to the console frame Figure B 5 Use a flat screwdriver to...

Page 65: ...mergency stop switch Figure F 8 Once the tabs are depressed the emergency stop can be removed from the emergency stop frame Figure G 9 Reverse Steps 1 8 to install a new emergency stop switch NOTE If...

Page 66: ...lacement Guide 1 Remove the console as outlined in Section 9 12 2 Remove the 3 screws holding the cup holder to the console frame Figure A B 3 Remove the cup holder Figure C 4 Reverse Steps 1 3 to ins...

Page 67: ...2 screws on each side holding the console frame to the handlebar frame Figure A 4 Remove the 3 screws on each side holding the cup holders to the console frame Figure B 5 Remove the 2 cup holders fro...

Page 68: ...acement CONTINUED 7 Remove the console frame from the handlebar frame E 8 Reverse Steps 1 7 to install a new console frame 9 Test the treadmill for function as outlined in Section 9 21 Figure E Chapte...

Page 69: ...onnect the wire connections that go to the heart rate board Figure A B 4 Depress the 4 spacer supports holding the heart rate board to the console frame and remove it Figure C 5 Reverse Steps 1 4 to i...

Page 70: ...nsole mast Figure A 5 Lift the handlebar frame up and away from the console mast Figure B NOTE The console cable wiring will need to be removed from the handlebar frame on the user s right side as it...

Page 71: ...console mast Figure B NOTE The console cable wiring will need to be removed from the handlebar frame on the user s right side as it is removed 6 Remove the screw on each side holding the heart rate ha...

Page 72: ...2 halves of the heart rate grip Figure B 4 Unplug the wires from the top and bottom plate and remove the heart rate grip Figure C 5 Reverse Steps 1 4 to install a new heart rate grip NOTE When instal...

Page 73: ...the console mast to the base frame Figure A 7 Remove the console mast NOTE You will need to pull the console cable wiring through the hole in the bottom of the right side console mast Figure B 8 Rever...

Page 74: ...to the procedure in Section 3 6 3 Once Auto Calibration has been run and the running belt is centered press GO on the display Listen for any odd noises or squeaks 4 Press the INCLINE UP key until the...

Page 75: ...PACE HEART RATE METS WATTS STATIC PROFILE DISPLAY DYNAMIC PROFILE DISPLAY User defined multi language display Yes English German French Italian Spanish Dutch Portuguese Chinese Japanese Korean Swedis...

Page 76: ...Fasteners and Assembly tools frame set CONSOLE SET part part name diagram specification quantity color 41 Hex Head Cap Screw M8 x 1 25P x 40L 4 Yellow chapter 10 Treadmill Specifications and assembly...

Page 77: ...readmill carefully read and follow these steps Chapter 10 Treadmill specifications and assembly guide A Cut the yellow banding straps and lift the running deck upward to remove all contents from under...

Page 78: ...15 button head screw and 12 flat washer Note Make sure the arrows on the mast rings are pointing upward towards the console when sliding into place C Pull the HR wires through handlebars using wire pu...

Page 79: ...y guide STEP 4 T1xe T3xe shown A Open black hardware bag B Assemble the console to the handlebars using 14 socket head cap screw Be sure to route the console cables down the console mast and connect t...

Page 80: ...ok like Figure A 2 The power board will be installed in the motor tray Figure B 3 Connect the 2 wire black and white connector into the W101 terminal on the power board Figure C Top Connection 4 Conne...

Page 81: ...t B BEFORE THE FIRST USE Calibrate the treadmill using the auto calibration feature found in Manager Mode or Engineering Mode DO NOT stand on the belt while the auto calibration sequence is in progres...

Page 82: ...on the number keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of n...

Page 83: ...els that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in the Auto Scan instructions to access the TV Menu 2 Use the CHANNEL UP or DOWN keys to...

Page 84: ...ummuDeploy cab NK IO_XXX updateLMM confige and Extract_CE 2 Turn on the power and wait until the standard display picture has been come up Figure A 3 Wait until the Virtual Active icon turns RED Inser...

Page 85: ...82 NOTES...

Page 86: ...83 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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