Matrix SETU ATA211 System Manual
107
CHAPTER 6
Features of SETU ATA211
Call Hold
Call Hold enables you to put an on-going conversation on hold, and call another person or receive a call from
another person. You can retrieve the call you put on hold, after the conversation with the other party has ended.
You can also retrieve the call you put on hold in the middle of the conversation with the other party.
Call Hold is also used in other features like Making Second Call, Call Waiting, Call Transfer- Blind, Call Transfer-
Attended, Call Toggle and 3-Party Conference.
To use this feature, make sure
that the Call Hold feature is enabled in the
Class of Service
of the FXS
port. See
“FXS Port”
.
Using Call Hold feature
•
You are in speech with party A.
•
To put your call with A on hold, dial
Flash.
•
A is put on hold. You get feature tone for 7 seconds, followed by error tone.
•
To retrieve the call you put on hold, dial
Flash
again during feature tone OR during error tone.
•
You will in speech with A.
•
If you go On-hook during the feature tone, your call with party A will be disconnected.
•
If you go On-hook during error tone, you will get ring back. If you go Off-hook when your phone rings,
you will get connected with party A again.
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