24
DO NOT DIVE.
100
DO NOT DIVE.
WATER MAINTENANCE –
TROUBLE-SHOOTING GUIDE
*RECOMMENDED LEVELS OF CHEMICAL
Free Chlorine 2.0 - 4.0 ppm
pH 7.4 - 7.6
Total Alkalinity 100 - 120 ppm
Calcium Hardness 150 - 250 ppm
PROBLEM
POSSIBLE CAUSES
HOW TO FIX IT
Chlorine / Bromine Odor
• Excessive Chlorine or
bromine levels
• Shock water with non-chlorine
shock treatment
• Low pH
• Adjust pH if necessary
Water Odor
• Low levels of sanitizer
• Shock water with non-chlorine
shock treatment or adjust sani-
tizer levels
• pH out of range
• Adjust pH level if necessary
• Bacteria or algae growth
• Adjust sanitizer if necessary
Cloudy Water
• Dirty filters or
inadequate filtration
• Clean filters and adjust filtration
times
• Water chemistry not balanced • Adjust chemistry levels
• Suspended particles or
organic materials
• Add spa clarifier (see dealer)
• Old water
• Change swim spa water
Scum Ring Around Spa
• Build up of oils, dirt and
organic elements
• Wipe off with a clean towel add
an enzyme product.
Eye / Skin Irritation
• Unsanitary water
• Shock swim spa with non-chlo-
rine shock
• Free chlorine level above 5 ppm • Allow level to drop below 5 ppm
• Poor sanitizer / pH levels
• Adjust according to spa test strip
results
Foaming
• High levels of body oils,
lotions, soap, etc.
• Add small amount of defoamer
Deep Blue Water Color
or Colorful Deposits
Precipitating from Water
• Excessive build up in the
water from total dissolved
solids, bather load and chem-
ical treatments over time
• Reaction between substances
in water and types or exces-
sive amounts of chemicals
added to water
• Draining and fresh fill of water
may be required
* Recommended levels stated in this manual are based on industry standards for permanently installed and portable residential spas
and swim spas.
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