16
P3 PowerPort 1500 Safety and Installation Guide
Troubleshooting
Problem
Probable cause(s)
Remedy
Status LED on front panel lights
red.
Error has occurred.
Check that system is correctly connected, set up
and running.
Hold control button pressed in until it turns blue,
then release, to reboot P3 PowerPort 1500.
Restart P3 system controller.
Product is completely dead.
No power to product.
Check that power is switched on and cables are
plugged in.
Fuse blown.
Disconnect from power. Check, and if necessary
replace, fuses in fuseholders on rear cover.
If a fuse blows repeatedly, disconnect from power
and contact Martin™ Service or an authorized
Martin™ service partner for assistance.
Internal fault.
Disconnect from power. Do not attempt repairs
yourself. Contact Martin™ Service or an authorized
Martin™ service partner for assistance.
Devices connected to one of the
power + data outputs are
completely dead.
Controller incorrectly setup.
Check controller settings and rectify any problems.
Poor connections.
Check connections and rectify any faults.
Circuit breaker has tripped (if this happens,
the Power status LED for that output on front
panel will not light).
Reset circuit breaker by sending command from P3
controller or pressing multi-function button on front
panel.
If circuit breaker trips again:
• Output may be overloaded. See user manuals of
all connected devices. Check that devices are
connected as specified and that the number of
connected devices does not exceed the
maximum permitted limit.
• Output may be short-circuited. Check wiring and
rectify any faults.
If a circuit breaker trips repeatedly and you cannot
find the cause, disconnect from power and contact
Martin™ Service or an authorized Martin™ service
partner for assistance.
Internal fault.
Disconnect from power. Do not attempt repairs
yourself. Contact Martin™ Service or an authorized
Martin™ service partner for assistance.
Video display products do not
behave as intended.
Bad low-voltage DC power transmission.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Bad video data transmission.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Incorrect addressing of products.
Check product address and P3 system controller
settings.
Product in installation is defective and is
disturbing data transmission.
Substitute known good products one at a time until
normal operation is regained. Have faulty product
serviced by qualified technician.
Table 4: Troubleshooting