Martela Oyj
Takkatie 1
FI-00371 Helsinki
[email protected]
4.5 ERROR TRACING
*How to perform reset:
Press both buttons (up & down buttons) at the same time for 3 seconds - Continue pressing the buttons until both columns are
in the lowest position. When control box makes 1 beep, it is confirmed that reset has been completed and buttons can be re-
leased. Now the desk is operational. Error Code Beeps - Buzzer Alert.
Error
Code
Beeps - Buzzer Alert
Protection
Situation
Solution
E00
No Beep
Not reset
completely
When reset is required but not
fully reset / completed.
(If desk is 100 mm from the lowest
position or less, the desk cannot
synchronise during reset.)
1) Perform reset* and operate the
desk.
E01
3 beeps
3 beeps when operating,
until it has completely
recovered.
Overuse
protection
Continuous running the frame for
300 sec. or frequently use of the
buttons will activate the overheat
protection.
1) The desk will recover after 3
minutes and you can operate the
desk again.
E02
2 beeps
Unbalance
protection
Difference between 2 columns is
over 10 mm.
1) Perform reset* and operate the
desk.
2) If the desk still cannot be operated
normally, even out the load on the
desk, then perform reset* and operate
the desk.
E03
No beep
Reverses 40 mm, no
matter pressing the but-
ton or not.
Anti-
collision
Detecting the variation of electric
current column will stop when
excessive variation detected in a
certain time.
1) If no obstacle occurs, the desk is
operational after reversing,
2) If any obstacle occurs, remove
the obstacle and the desk is opera-
tional,
E04
No Beep
Reverses 30 mm, no
matter pressing the but-
ton or not.
Sensi touch
Protection
Detecting if the desktop has
collided with an object, become
uneven or has shifted in angles
during operation.
The desk is operational.
E11
5 beeps
M1 Motor
over-current
protection
When the column M1 (Motor no. 1)
is overloaded or internal transmis-
sion is jammed.
1) Remove heavy load (if any) from
your desk to lower the power
consumption to operate the desk.
E12
5 beeps
M2 Motor
over-current
protection
When the column M2 (Motor no. 2)
is overloaded or internal transmis-
sion is jammed.
2) If the desk still cannot be operated
normally, perform reset* and operate
the desk.
3) If reset* can’t be performed or the
error keeps being triggered, column
could be defected. After replacement
of column M1/M2, perform reset* and
operate the desk.
E21
1 long beep (2 seconds)
No hall sen-
sor from M1
Only current is detected, no hall
sensor. Column is not moving.
1) Perform reset* and operate the
desk.
E22
1 long beep (2 seconds)
No hall sen-
sor from M2
Only current is detected, no hall
sensor. Column is not moving.
2) If reset* can’t be performed or the
error keeps being triggered, column
could be defected. After replacement
of column M1/M2, perform reset* and
operate the desk.
E31
4 beeps
No current
from M1
No current is detected from
column M1 (Motor no. 1).
1 column is not moving and the
other column slightly shakes.
1) Check if the column plugs are well
connected and perform reset* and op-
erate the desk.
2)
If reset* can’t be performed, or
E32
4 beeps
No current
from M2
No current is detected from
column M2 (Motor no).
1 column is not moving and the
other column slightly shakes.
the error keeps being triggered, col-
umn could be defected. After replace-
ment of column M1/M2, perform reset*
and operate the desk.
