Trawl Explorer | V7 | Maintenance and Troubleshooting
2.
Right-click
UninstallMosa.command
and select
Open With
>
Terminal
.
3.
From the terminal window, enter your computer password and press
Enter
.
Note:
For security reasons, the terminal window will not display anything when you type
the password.
The terminal window displays
Process completed
when the script is completed. Mosa2 is
uninstalled from your computer and all wireless settings on the computer are erased.
4.
Open the DMG file to install Mosa2 again.
Sensor does not connect correctly with Mosa2 when using the Configuration Cable
Remember:
If the sensor does not connect correctly with Mosa2, always:
• Disconnect both USB connector and three-pin plug.
• Connect again the Configuration Cable.
• Make sure the three pins are fully inserted inside the sensor.
Mosa2 does not automatically open when connecting the Configuration Cable.
• Check that you see Marport Captain icon in the desktop taskbar. If you do not see it: close, then
open Mosa2. The icon should appear in the taskbar.
Note:
Marport Captain is a program running in the background. It allows Mosa2
automatic opening and displays shortcuts to Mosa2 and Scala applications installed on the
computer. It should not be closed.
• If the problem persists, install Mosa2 again.
At the end of step 2 of the configuration wizard, the sensor does not respond.
• Connect the sensor to a charger and wait until it is fully charged.
The sensor has been disconnected from Mosa2.
• Check that the Configuration Cable is not connected to a USB hub. The Configuration Cable must
be connected directly to the computer.
53
Summary of Contents for NBTE V1
Page 1: ...Trawl Explorer User Guide...
Page 2: ......
