MAKELSAN POWERPACK PLUS SERIES User Manual Download Page 31

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6.2

Troubleshooting

When the fault occurs, firstly, perform troubleshooting by referring to the
troubleshooting table. If the fault still exists, please contact the franchiser.

Fault

Cause

Solution

The “INPUT”
letters on LCD
display section
flashes

Anti-connection of
mains live and neutral
or mains is out of
range

Re-connect the input power cable and make
a correct connection

Battery capacity
indicator flashes

Battery low voltage or
battery disconnected

Check UPS battery, connect battery well, if
battery damaged, replace it

Mains normal, but
UPS has no input

UPS input breaker
open circuit

Press the breaker for reset

Short back up time

Battery not fully
charged

Keep UPS connecting with mains power for
more than 8 hours, recharge battery

UPS overload

Check the usage of loads, remove some
redundant devices

Battery aged

When replace battery, contact franchiser to
get battery and relative assembly

UPS doesn’t
startup after
pressing the ON
key

Didn’t press the
combination keys of
“on”

Press the two keys at the same time

UPS has no battery
connected or battery
voltage low and too
many loads connected

Connect UPS battery well, if battery voltage
low, please turn off UPS and remove some
loads, then start UPS

Fault occurs inside
UPS

Contact supplier for servicing

The icon of
charger status on
LCD display
flashes and buzzer
beeps once per
second

Charger doesn’t work
normally or battery
aged

Contact supplier for servicing

Summary of Contents for POWERPACK PLUS SERIES

Page 1: ...s www makelsan com tr USER MANUAL UNINTERRUPTIBLE POWER SUPPLIES O N L I N E U P S POWERPACK PLUS SERIES 1 2 3 kVA ...

Page 2: ...he internal working principle and the relative protection functions This manual also contains information about the usage of the equipment Please obey the instructions and all the warning stated in the manual or on the machine Don t operate the machine before finishing reading the safety and operation instructions Note Because of the continuous improvements our products may differ somewhat from th...

Page 3: ...nection 5 3 4 UPS output connection 6 3 5 Long backup external battery connection 6 4 Panel display operation and running 8 4 1 Faceplate display illumination 8 4 2 Operation 11 4 3 Parameter setting 12 4 4 Parameters inquiring 20 4 5 Run mode 22 5 Maintenance 25 6 Troubleshooting and performance of product 26 6 1 LED indication and warning table 26 6 2 Troubleshooting 28 6 3 EMC standard Safety s...

Page 4: ...in the standard type UPS You mustn t open the enclosure or it will lead to electric shock If it needs internal maintenance or battery replacement please send it to the designated site 3 Internal short circuit of the UPS will cause electric shock or fire So don t place the containers equipped with liquid on the top of the UPS so as not to cause danger of electric shock and so on 4 Don t put the UPS...

Page 5: ...arning and Attention The remark is on the right side of the safety symbol the detailed comments is behind shown as following Dangerous Indicate risk of serious injury or death or seriously damage the equipment Warning Indicate risk of serious injury or damage the equipment Attention Indicate risk of injury or damage the equipment ...

Page 6: ...3 2 Product Introduction 2 1 The appearance of the product FIG 1 Front Panel view FIG 2 1kVA Rear Panel view ...

Page 7: ... to stable AC output 5 Bypass When overload or failure of inverting happen in the UPS it transfers to bypass mode to supply power to loads 6 Charger Standard unit provides 1A 7 Battery Sealed Lead Acid Battery 8 Output filter Complete filtering the output of the UPS to provide the clean power for loads 2 3 Model UPS sort MODEL NO Remark Standard unit 1KVAS Internal 1A charger 2 PCS 9AH batteries 1...

Page 8: ... back panel of the equipment 3 2 Notes 1 Please place the UPS in a clean stable environment avoid the vibration dust too humidity flammable gas and liquid corrosive 2 The ambient temperature around UPS should keep in a range of 0 40 If UPS works above 40 it is required that the rated value of the largest load decreases 12 while the temperature increases every 5 The highest temperature cannot be mo...

Page 9: ...6 FIG 5 Input Connection 3 4 UPS output connection FIG 6 Output connection 3 5 To install the optional EBP s for a UPS Standard unit ...

Page 10: ...y It is best to use external battery cable which matches with the equipment When connecting load to UPS first turn off load and then connect the power cable and finally turn on load one by one Inductance loads such as motor fluorescent lamp photocopier are strictly prohibited connecting to UPS to avoid damage Plug UPS on the special socket with over current protection the power socket that used sh...

Page 11: ...is key for more than half a second to turn on the UPS OFF key Press and hold this key for more than half a second to turn off the UPS TEST MUTE key Press and hold the key for more than 1 second in Line mode or economical mode UPS runs the self test function Press and hold the key for more than 1 second in battery mode UPS runs the mute function INQUIRING key or Non function setting mode Press and ...

Page 12: ...nd less than 2 seconds Affirm the set option Press and hold the key for more than 2 seconds exit from this function setting interface 4 1 2 The function of LED indicators Warning red LED is on UPS is fault For example Overload beyond the allowed time inverter fault BUS fault over temperature fault etc Bypass yellow LED is on UPS is alarming For example Bypass mode supply power and etc Battery yell...

Page 13: ... is 50Hz Capacity graphics section display the capacity of the battery and load Every pane represents 20 capacity As graphics shown above the load reaches 80 100 5 panes the capacity of the battery is 40 60 3 panes When UPS is overload the icon will flash when capacity of battery is too low or disconnected the icon will also flash Fan status graphics section display if the fan works normally When ...

Page 14: ...that the output voltage is 0 which means UPS has no output If it is expected to have output of bypass you can set the bps ON by LCD setting menu Press and hold the ON key for more than half a second to start the UPS then it will start the inverter Once started the UPS will perform a self test function LED will light and go out circularly and orderly When self test finishes it will come to line mod...

Page 15: ...han 1 second the buzzer stops beeping If you press and hold the self test mute key for one more second it will restart to beep again 4 3 Parameter setting UPS has setting function It can run the setting on any mode After setting it will become effective at once when meets some standards The set information can be saved only when the battery connected and normally turning off the UPS The operation ...

Page 16: ...ge To set the minus range in the same way Exit from the setting interface Press and hold function setting key for more than 2 seconds exit from the setting interface and turn to main interface 4 3 2 Bypass mode setting 2 Enter the setting interface Press and hold the function setting key for more than 2 seconds then come to setting interface Press and hold the function setting key for more than ha...

Page 17: ...irm the selection then to set the minus range To set the minus range in the same way Exit from the setting interface Press and hold function setting key for more than 2 seconds exit from the setting interface and return to main interface After setting bPS as ON when mains power plugged in without turning on the UPS or no mains power plugged in there is bypass output but no power down backup functi...

Page 18: ...nd return to main interface NOTE When setting the output voltage you d better cut off the load of the UPS first 4 3 4 Battery Pack EBP number and type setting 4 Enter the setting interface Press and hold the function setting key for more than 2 seconds then come to setting interface Press and hold the scroll key for more than half a second less than 2 seconds select the function setting choose bat...

Page 19: ...e battery setting interface at the moment the letters Seg 1 will flash Enter the load segment setting interface Press and hold the function setting key for more than half a second less than 2 seconds then come to setting interface of load segment the letters Seg 1 will stop flashing The numerical value below the Seg 1 will flash Press and hold the scroll key for more than half a second less than 2...

Page 20: ...ce After selecting ON or OFF press and hold the function setting key for more than half a second less than 2 seconds Now the Abt setting function is completed and the ON or OFF below the Abt will light without flash Exit from the setting interface Press and hold function setting key for more than half a second less than 2 seconds exit from the setting interface and return to main interface If used...

Page 21: ...rface If used the corresponding word is ON 2 5 seconds cycle Warning Code please refer to Warning Code information Table in Appendix1 4 3 8 EPO Input Polarity setting 8 Enter the setting interface Press and hold the function setting key for more than 2 seconds then come to setting interface Press and hold the scroll key for more than half a second less than 2 seconds select the function setting ch...

Page 22: ...nction setting key for more than half a second less than 2 seconds at this time the letters Eod will stop flashing Set the Eod tolerance range Short press the scroll key or for more than half a second shorter than 2 seconds to select the voltage range in percentage 10 0V 10 5V 11 0V default is 10 0V then short press function setting key for more than half a second shorter than 2 seconds to confirm...

Page 23: ...setting is confirmed Exit from the setting interface Press and hold function setting key for more than half a second less than 2 seconds exit from the setting interface and return to main interface IPF UPS output frequency with the same frequency as the mains input 50 0Hz UPS output frequency is fixed at 50 0Hz independent of the mains input frequency 60 0Hz UPS output frequency is fixed at 60 0Hz...

Page 24: ...is 100VA when disconnect load it is a normal phenomenon to show a small numerical value of WATT and VA Temperature Display the temperature of the inverter in the UPS As the following graphics shows the temperature of the inverter is 37 Input Display the voltage and frequency of the input As the following graphics shows the input voltage is 210v input frequency is 49 8Hz ...

Page 25: ...s from 0 to 999 minutes As the following graphics shown there are 686 minutes left for discharging System software Version Display the system software version As the following graphics shows the System software Version is 04 Press and hold the inquiring key for more than 2 seconds LCD begins to display the items circularly and orderly which transfer to another every 2 seconds Press and hold the ke...

Page 26: ...ndications on front panel in line mode are as following The inverter green LED is on When input AC mains is in line with the working conditions UPS will work in line mode 4 5 3 Battery mode LED indications on front panel in battery mode are as following both the inverter green LED and battery yellow LED are on the buzzer beeps once every 4 seconds The warning red LED is on when beeping When the ma...

Page 27: ...and LCD display fault codes At the moment you can press the mute key to make the buzzer stop beeping temporarily to wait for maintenance You can also press the OFF key to shut down the UPS when confirm that there is no serious fault NOTE As for corresponding information of the fault code please refer to Fault Code information Table in Appendix1 The following process must be performed if UPS is con...

Page 28: ...a batteries should be manually charged and discharged once every two months The process is the same as that said above 3 Under normal circumstances of using the battery working life is three to five years If you find that the battery do not act well such as obviously shortening of backup time too much imbalance on battery voltage so on the battery should be replaced as soon as possible which must ...

Page 29: ... time it means that there is something wrong with the machine 3 If you need help contact our service department the following messages should be provided for analysis UPS MODEL NO and SERIAL NO Date of fault happened Detailed description of the problem include indicator statements on panel 6 1 LED indication and warning table Appendix1 Warning and Fault Codes Appendix 2 The corresponding working s...

Page 30: ...the less important loads Overload in line mode protection Long beeps Remove the less important loads Overload warning in battery mode Twice per second Remove the less important loads Overload in battery mode protection Long beeps Remove the less important loads 6 Overload warning in bypass mode Once every 2 seconds Remove the less important loads 7 Fan fault fan icon flash Once every 2 seconds Che...

Page 31: ...r reset Short back up time Battery not fully charged Keep UPS connecting with mains power for more than 8 hours recharge battery UPS overload Check the usage of loads remove some redundant devices Battery aged When replace battery contact franchiser to get battery and relative assembly UPS doesn t startup after pressing the ON key Didn t press the combination keys of on Press the two keys at the s...

Page 32: ...10 290VAC load 60 Frequency range 46Hz 54Hz 0 5Hz 50HZ or 56Hz 64Hz 0 5Hz 60HZ Power factor 0 98 Current harmonic 7 100 linear load output Output style Single phase and earthing Rated voltage 200 208 220 230 240VAC Power factor 0 9 Voltage precision 2 Output Fre quen cy Line mode 1 When input frequency is in the range the output frequency Sychronized with the utility on AC mode 2 When input freque...

Page 33: ... 1 2 6 1 2 6 Work Environment Model 1KVA 3KVA series Ambient Temperature 0 40 Relative humidity 0 95 non condensing Altitude 1500m when 1500m lower the rated power for use Store temperature t 25 55 Mechanical Specification Model Battery voltage Dimension W D H mm Net weight Gross weight kg 1KVAS 24VDC 144 368 215 9 3 10 3 1KVAH 24VDC 5 8 6 8 2KVAS 48VDC 144 400 215 14 3 15 3 2KVAH 48VDC 6 5 7 5 3K...

Page 34: ... shuts down the output and all its power converters immediately The UPS remains on to alarm the fault There is also a front panel EPO option for user to initial EPO function by pressing the three switch on the front panel together When the three switches is pressed down at the same time the EPO function will be active UPS will shut down and the buzzer will long beep Pressing startup switches will ...

Page 35: ...dental load loss Leave the EPO connector installed onto the EPO port of the UPS even if the EPO function is not needed 6 5 4 Load Segments Load segments are sets of receptacles that can be controlled by power management software or through the display providing an orderly shutdown and startup of your equipment For example during a power outage you can keep critical equipment running while you turn...

Page 36: ...to users requirements a Intelligent USB card Use the monitoring function of the USB interface system to monitor and manage the power source of the UPS b Intelligent SNMP card When connecting to the internet by SNMP card it communications with the monitoring computer to monitor power source of the UPS from far end c Intelligent dry contact card Use the monitoring function of the dry contact interfa...

Page 37: ... 1348 Sk 2AE Keremoğlu İş Merkezi 35170 Yenişehir İzmir T 90 232 469 47 00 F 90 232 449 47 00 E izmir makelsan com tr Makelsan Makine Kimya Elektrik San ve Tic A Ş Headquarter Factory İstanbul Deri Organize Sanayi Bölgesi Alsancak Sk No 8 A I 5 Özel Parsel 34956 Tuzla İstanbul T 90 216 428 65 80 F 90 216 327 51 64 E makelsan makelsan com tr www makelsan com tr makelsan makelsan_ups makelsan ups ma...

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