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14. What is the difference between Virtual Read and Real Read?
These two operations can only be performed via OBD connection.
Virtual read:
Through this operation, the Software will access the internal database of original files
directly.
The search for the virtual read file relies on the software version and on the software
update of the control unit for which the identifier has been previously set (through a
special function in the software) that precisely shows these parameters in the GUI. The
downloaded file is a 100% original file.
When this option is available, it is always recommended to work using the virtual file.
- Real read:
The software will carry out a real read of the ECU content, whether it is original or
not. In the event that it is necessary to work with an original file, you can request
the original file through the MMS Helpdesk with the use of the appropriate “Request
Original File” Ticket.
15. How can I request an original file?
Log in to the MMS Helpdesk and access the Ticket> Create New> Original file request
section.
Fill out the form to open the Ticket:
1. Title: Specify the details of the vehicle or ECU/TCU for which the original file is
requested.
2. Send a screenshot of the identification provided by FLEX;
3. File read: the file read by the control unit which is supposed to be non-original. The
read file is the safest means of finding the information needed to recover the original
file.
NB: The file must be plaintext, NOT encrypted.
Summary of Contents for FLEX FLK02 FLX1.1
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