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SIP-T780 IP Phone User Manual

2.Notes for safe use

Please read the safety instructions carefully before installing and using

the phone to ensure safe and convenient use of the phone!



Please use the power adapter specified by the product (supplied with

the package).If you need to use the power adapter provided by other

manufacturers due to special circumstances, please confirm that the

voltage and current of the provided adapter comply with the

specifications of this product (see the connection of power supply

and network cable for details), and it is recommended to use safety

certified products, otherwise it may cause damage to the equipment or

may even cause a fire or electric shock. Before using this product,

please check whether the power cord is damaged. Do not use damaged

power cords and abnormal conditions such as twisted, stretched, or

bundled power cords to avoid fire and electric shock.



Non-technical service personnel must not disassemble or repair the

product by themselves. Improper installation or repair may cause

electric shock, fire and other accidents. At the same time, the

warranty service of your product will also be invalid. If you need

technical support, please contact the agent or your network

administrator .



Keep the temperature and humidity of the product in line with the

working requirements of the product. Make sure that the product is

placed flat on the workbench, and check that the non-slip glue on the

product base does not fall off and cause the phone to slide on the

platform. Please keep away from electrical appliances with strong

magnetic or electric fields, such as microwave ovens or refrigerators,

when placing the equipment. Keep the equipment away from fire sources.



Do not put metal objects such as pins and iron wires into vents or

gaps. Otherwise, it may cause electric shock and other injury

accidents caused by current passing through metal objects. If similar

metal objects fall into the product, stop using it in time.



This product contains small parts inside. When placing the device,

keep it out of the reach of children to avoid accidentally swallowing

Summary of Contents for SIP-T780

Page 1: ...SIP T780 T780 P G W K User Manual Document version V 2 0 Release date 2022 5 3 ...

Page 2: ...ing but not limited to implied merchantability and special purpose guarantees Shanglu Information Technology Co Ltd shall not be liable for any indirect or incidental losses caused by incorrect use of this guide Statement CE mark This device complies with the European Union s safety directive 2014 35 EU and electromagnetic compatibility directive 2014 30 EU Part 15 of FCC Regulations The device co...

Page 3: ...he same and the difference lies in the hardware The following table describes the differences between these hardware Product model Specification SIP T780 Normal version SIP T780 P G W K P With PoE supply G Carry Gigabit Ethernet port W Carry WIFI module K Carry expansion module external network port This guide contains all the functions of the phone and instructions for use so that users can be fa...

Page 4: ...e installation 19 3 2 1 Install the base 19 3 2 2 Connect handle headset optional 20 3 2 3 Connect power and network cable 20 3 3 Phone initialization 21 3 4 Phone standby interface 22 3 5 Check phone status 22 3 6 Set up phone network 23 3 7 Register a account 26 3 8 Phone input method 26 4 Phone customization 29 4 1 Basic setting 29 4 1 1 Language 29 4 1 2 Time Date 30 4 1 3 Call out button 34 4...

Page 5: ...4 5 2 Extension module 56 4 5 2 1 Product information 56 4 5 2 2 Expansion table packing list 57 4 5 2 3 Connect the expansion module 57 4 5 2 4 Expansion module hardware overview 58 4 5 2 5 Testing expansion module 59 4 5 2 6 Expansion disk function description 61 4 6 System customization 63 4 6 1 Account management 63 4 6 1 1 Account Register 63 4 7 Programmable key 65 4 7 1 Account key 65 4 7 2...

Page 6: ... 6 2 2 Intercom function setting 97 6 2 3 Intercom function description 97 6 3 Multicast 98 6 3 1 Multicast configuration 98 6 3 2 Paging list configuration 99 6 3 3 Receive multicast RTP stream 100 6 3 4 Multicast use 102 6 4 Message 102 6 4 1 SMS 102 6 4 2 Voicemail 105 6 5 TR069 106 6 6 Configuration management 108 6 7 Auto Provision 109 6 7 1 Preparing steps 109 6 7 2 Automatic update operatio...

Page 7: ...iguration interface description Use documentation 1 1 Hardware composition The hardware components of the T780 phone mainly include a panel control panel an LCD display a handle and an external expansion disk The details are as follows Item Name Description 1 Handle handset Audio output when using the handle to make a call 2 microphone Audio input when using the handle to make a call ...

Page 8: ...ll reminder breathing light Fast flashing Message reminder breathing light slow flashing For details please refer to the indicator description 8 Account key shift the account Intercom button Caller ID call account light 9 4 soft keys below the LCD Corresponding to the four function names at the bottom of the display For example there are 4 soft key functions displayed on the main interface History...

Page 9: ... query voicemail messages 15 Mute KEY Mute Press the mute button during a call to mute the call 16 Call transfer transfer button Transfer Blind transfer Inquiry transfer Quickly switch call forwarding when the phone is idle It can also be achieved through the soft keys at the bottom of the screen 17 Volume up and down buttons Provide 0 15 levels volume setting 18 RD Button Redial Used to redial 19...

Page 10: ...e initialization indicator is always on when the phone starts Fast flash The indicator light flashes quickly when the phone is ringing Slow flash When the phone receives voice messages missed calls etc the indicator light flashes slowly Account line light Green light Off The account is idle On The account line is busy The account line is calling Fast flash The line flashes quickly when the phone i...

Page 11: ...ttings Web interface configuration How to view the IP address IPv4 or IPv6 of the phone It can be viewed in any of the following ways 1 Press the button 2 Press the menu soft key enter the status option After obtaining the IP address of the phone enter the IP address in the computer web browser for example IPv4 address input 192 168 1 123 or http 192 168 1 123 IPv6 address input 2003 4998 c e33 10...

Page 12: ...unt User information Display name User name Register name Password Server information Sip server 1 Sip server 2 Sip port number Re registration time Proxy server NAT Codec setting DTMF setting Network setting IPv4 IPv6 IPv4 IPv6 DHCP setting Static IP setting Advanced network setting CDP SNMP STUN Features Call forward Call transfer Auto Answer Anonymous Rejection Hotline QR code Heartbeat service...

Page 13: ...ation The technical support manual provided by T780 is as follows Name Description Obtain Language T780 quick user manual Includes easy installation and phone customization With IP phone Chinese English Lvswitch company website download T780 User Guide for IP Phone Detailed function introduction and use Lvswitch company website download Chinese English ...

Page 14: ...ssemble or repair the product by themselves Improper installation or repair may cause electric shock fire and other accidents At the same time the warranty service of your product will also be invalid If you need technical support please contact the agent or your network administrator Keep the temperature and humidity of the product in line with the working requirements of the product Make sure th...

Page 15: ...you need to clean the phone please cut off the power wipe with a dry cloth and place it in a ventilated place to dry naturally after cleaning The power adapter needs to be kept dry and clean otherwise accidents may occur ...

Page 16: ...g the following contents 3 1 Packing list 3 2 Phone installation 3 3 Phone initialization 3 4 Phone standby interface 3 5 Check phone status 3 6 Set up phone network 3 7 Register an account 3 8 Phone input method 3 1 Packing list SIP T780 IP phone contains the following accessories Items Quantity Photo T780 IP phone 1 T780 IP handset handle 1 ...

Page 17: ...17 T780 IP phone stand 1 T780 Handset cord 1 Ethernet cable 1 ...

Page 18: ...SIP T780 IP Phone User Manual 18 Power adaptor 5 5mm DC plug 5V 1A 1 Quick user manual 1 ...

Page 19: ...llowing Install the base Connect handset headset optional Connect power cable and network cable 3 2 1 Install the base There are two types of base installation a Desktop installation b Wall mounted installation Desktop installation Wall mounted installation When wall mounted installation it needs to reverse the handle hook to prevent the handle from falling off the phone ...

Page 20: ... DC power b POE DC power Use the power adapter in the package to connect the power socket to the DC5V socket of the phone use the Ethernet cable in the package or use a standard network cable to connect the upper switch router to the Internet port on the back of the phone POE power Use an Ethernet cable to connect a switch or hub that supports PoE power supply to the Internet port on the back of t...

Page 21: ...keys are always on and the LCD screen displays initializing Get network the phone s initial network is automatically obtained by DHCP After the phone is successfully turned on the phone will automatically obtain the assigned IP address subnet mask default gateway DNS server and other network configuration If the network cable is connected after the phone is turned on the LCD screen will display th...

Page 22: ...he display icon composition for the description of the icons on the standby interface 3 5 Check phone status The phone status contains the following information Network information IP mode IPv4 IPv6 address subnet mask default gateway DNS server Account status SIP account registration information Device information Firmware version product name hardware version MAC address Product ID You can check...

Page 23: ...168 0 103 3 Enter the phone login page enter the account and password to log in the initial account and password is admin admin 3 6 Set up phone network T780 can set three network modes IPv4 IPv6 IPv4 IPv6 Set the network mode through the phone interface 1 Press Menu Settings Advanced Settings password admin ...

Page 24: ...y IP address 2 Click Network N Basic b WAN interface Select in the drop down box 3 Click the confirm button to save the configuration T780 phone can set static IP address Set static IP via phone interface 1 Press Menu Settings Advanced Settings password admin Network WAN port 2 Press or select IPV4 or IPV6 Press the Enter soft key to enter the detailed settings 3 Press or to select Static IPv4 cli...

Page 25: ...etwork N Basic b WAN interface select IPV4 or IPV6 3 Fill in the static IP address according to the selected WAN interface mode IPv4 needs to fill in the IP address subnet mask default gateway primary DNS and secondary DNS IPv6 needs to fill in the IP address IPv6 prefix default gateway primary DNS and secondary DNS 4 Click the confirm button to save the configuration ...

Page 26: ...account manually For details please refer to the account management chapter 3 8 Phone input method The phone supports keyboard input and you can use the numeric keyboard to enter data on the screen to configure the phone s functions T780 supports 4 input methods 123 2aB abc and ABC When you need to input data you can use the soft key to switch between these 4 input methods When the input method is...

Page 27: ... 1 Press the button continuously Until S appears Switch input method to abc 2 Press the button for one time until w appears 3 Press the button continuously until i appears 4 Press the button continuously until t appears 5 Press the button continuously until c appears 6 Press the button continuously until h appears Finally form the word Input IP address 192 168 0 1 Switch input method to 2aB 1 Inpu...

Page 28: ...SIP T780 IP Phone User Manual 28 2 Continuously press until symbol appears ...

Page 29: ...ng points Language Time and date Call out button 4 1 1 Language T780 supports multiple languages the default language of phone initialization is English the phone interface and web interface are integrated after the phone changes language the web page will be refreshed and the language will be updated synchronously with the phone when the web interface changes language you need to restart the phon...

Page 30: ... select the language from the drop down box 4 1 2 Time Date T780 can be set to display the time on the LCD screen when the phone is in standby Configure your SNTP server to automatically obtain the time and date or you can manually set the time and date Obtain the time and date automatically through the phone interface 1 Press Menu Settings Basic Settings Time Date Auto Timing ...

Page 31: ...nt to set through the numeric keyboard 4 After setting press the Save soft key to save Obtain time automatically via web browser 1 Log in to the phone page by IP address 2 Press settings E date and time t 3 Manual setting is disabled by default 4 Primary server and secondary server fill in the SNTP server address 5 Set the synchronization period unit seconds 6 Click the confirm button to save afte...

Page 32: ...confirm button to save after setting Daylight Saving Time setting 1 Log in to the phone page by IP address 2 Press settings E date and time t 3 Daylight saving time is automatic just select the corresponding location 4 There are two types of manually setting the daylight saving time method by date or by week Fill in the start time and end time 5 Click the ok button to save after setting Automatic ...

Page 33: ...33 Daylight saving time by date Daylight saving time by week ...

Page 34: ...te formats will display the corresponding date on the phone LCD The following table shows the date displayed in each date format Date format Display MM DD WWW Wed Aug 12 YY MM DD 12 Aug 20 YYYY MM DD 2020 Aug 12 YYYY MM DD 12 Aug 2020 YY MM DD 12 Aug 20 YYYY MM DD 12 Aug 2020 MM DD WW Wed 12 Aug 4 1 3 Call out button T780 can set and numbers as the outgoing button you can also use the button send ...

Page 35: ...et the outgoing key on the phone interface 1 Press Menu 2 Features 4 Key as send 2 Use the switch soft key to switch the outgoing key disable 3 After switching press the Save soft key to save the operation ...

Page 36: ...e value increases Set the ring volume of incoming calls in standby ringing state 1 Press to adjust the ring volume as the diagram Set the volume of the handset speaker headset and other devices when a call comes in 1 Press adjust call volume as the diagram shows 4 2 2 Ringtone setting You can set different ringtones for your phone to distinguish incoming calls In addition to unified ringtones cont...

Page 37: ...e web interface via IP address 2 Directories B Address list x 3 Add a contact or click the contact in the list to edit 4 Click ringtone selection box to select the ringtone of the contact 5 If you want to add a contact click the add button if you want to modify a contact click the edit button 4 2 3 Key tone The phone will emit a key tone when pressing the keyboard key to indicate that the key has ...

Page 38: ... signal tones follow a unified standard in each device You can customize the signal tones according to national standards or you can customize the signal tones The lower the value the lower the signal tone Set signal tone via web browser 1 Log in to the phone page by IP address 2 Press Settings E tones q 3 Please select the country according to the national standard If you want to customize the si...

Page 39: ... the called party is busy Congestion 450 25 10 3dBm0 Indicates that this connection has encountered machine line congestion Call waiting 450 25 10 3dBm0 Indicates that the phone is in call waiting Dial Recall 450 25 10 3dBm0 Indicates that the phone is in a callback state Info 450 25 10 3dBm0 Beeps when receiving special information Stutter 450 25 10 3dBm0 Prompt tone when receiving voice message ...

Page 40: ...local contacts and 10 contact groups including default groups It supports operations such as adding groups editing setting ringtones setting accounts and editing contacts 4 3 1 1 Add group Add group via phone 1 Press the soft key Dir AddGrp 2 Fill in the group name 3 Press the Save soft key to save the group Add group via web browser 1 Log in to the phone page by IP address 2 Click Directories B A...

Page 41: ...ed 1 Press DIR soft key 2 Press or to select the group name 3 Press the soft key Option Details to enter the editing interface 4 Enter the new group name in the group name edit box only English can be input on the phone interface 5 Press the Save soft key to save the group ...

Page 42: ...input mode modify it to the name to be changed 5 Click the edit button to make changes 4 3 1 3 Delete group Delete group via phone default group cannot be deleted 1 Press Dir soft key 2 Press or to select the group needed to deleted 3 Press option soft key 4 Press or to select Delete option 5 Press delete to delete the group If you want to delete all contacts press Option Delete Delete group via w...

Page 43: ...ere are three ways of adding contact Manually add Batch import Add from call record Add contacts via phone user interface 1 Press the History soft key in standby mode 2 Press or to select the number needed to add to contact 3 Press soft key Option Add to contacts 4 Press or to complete contact information name group Mobile number Office number Other number Ring Account etc 5 Press OK to save the c...

Page 44: ...he Add soft key to enter the add interface 4 Press or to fill in the contact information Name mobile number office number other number ring account group etc Can switch to another group 5 Press the Save soft key to save the contact Add contacts via web browser 1 Log in to the phone page by IP address 2 Click Directories B Address list x 3 Fill in the contact information in the local contact module...

Page 45: ...ation module click on CSV format to export contact templates 4 Add edit contact information in the table 5 Batch operation module Click Browse to find the CSV file you want to import click CSV format import to add contacts Currently only supports importing xls csv xlsx file types After clicking Import the following prompt will appear ...

Page 46: ...r into the edit page of the contact 4 Press or to edit the contact information 5 Press OK to save the editing operation Edit contacts via web browser 1 Log in to the phone page by IP address 2 Click Directories B Address list x 3 Click the contact you want to edit in the contact list below and the information will be filled in the local contact module 4 Modify the contact information in the local ...

Page 47: ...e Delete all 4 Press the OK soft key to confirm the action Delete contacts via web browser 1 Log in to the phone page by IP address 2 Click Directories B Address list x 3 Tap the contact you want to delete in the contact list below 4 Click the delete delete all button under the list to delete the contact 4 3 1 7 Call contact Call a local contact through the phone interface 1 Press the Dir soft key...

Page 48: ... the phone numbers with blacklisted will be automatically rejected by the phone 4 3 2 1 Add to blacklist Add a blacklist through the phone interface 1 Press the soft key Menu in standby mode Directory Local Directory Blacklist Add 2 Press or to edit blacklist information name mobile phone number other number account etc 3 Press the Save soft key to save changes to the blacklist members Add a black...

Page 49: ...added to the blacklist in the local contact module and select the group as a Blacklist BlackList 4 Click the Add button to save the blacklisted contacts 4 3 2 2 Delete blacklist Delete the blacklist through the phone interface 1 In standby mode press the soft key Menu Directory Local Directory Blacklist 2 Press or to select the blacklist members to be deleted 3 Press Option Delete Delete all 4 Pre...

Page 50: ...LDAP configuration 4 3 3 1 Function Description LDAP Light Directory Access Protocol Lightweight Directory Access Protocol is an application layer protocol running on an IP network that provides a series of functions for accessing and maintaining distributed directory information services Simply put LDAP is a fast way to get centralized static data about people or resources LDAP is most useful for...

Page 51: ...onditions on the phone such as the number of contacts displayed the information returned and how to sort contacts How to perform LDAP search on the SIP T780 series IP phone Directly enter the search content on the pre dial dial interface make sure that LDAP is enabled for the outgoing contact matching list and the phone will query from the LDAP server If there is a result it will be displayed on t...

Page 52: ... the prefix of the filter condition CallerIDName LDAP number filtering Set whether the phone can search for contact information by mobile phone number office number or home number Represents any letter Represents the input string and is used as the prefix of the filter condition AccountNumber LDAP Encrypted transmission mode Set the connection method between the LDAP server and the IP phone LDAP L...

Page 53: ...ltiple number attributes can be set separated by spaces AccountNumber MobileNumber HomeNumber Fax LDAP Display Name Set the display name of LDAP server search results The display name format must start with FirstName Protocol LDAP server protocol version 3 LDAP Lookup For Incoming Call Set whether to perform LDAP search on incoming call numbers Enable LDAP Lookup for Callout Set whether to search ...

Page 54: ...log list For contact operations please refer to the chapter on contact management View the call history through the phone interface 1 Press the History soft key the number list displayed on the LCD screen is the recent call record 2 Press or to select the call record 3 Press the soft key Option Detail You can view the details of the record View CDRs via web browser 1 Log in to the phone page by IP...

Page 55: ...e a call 4 5 Accessories customization T780 can be used with a variety of accessories the main accessories are as follows Headset Extension module 4 5 1 Headset T780 can use a headset you need to connect the headset before use and use the function keys on the phone panel Headset to activate headset mode The installation of headset please check the chapter phone ...

Page 56: ...ttons two color LED which are connected to the IP phones that support the expansion station through an RJ 45 straight through cable T780K phones that support expansion interfaces can be connected to up to 6 expansion stations and provide 192 programmable keys Combined with IP PBX each programmable key can realize speed dial BLF and cooperate with the server to realize functions such as call pickup...

Page 57: ...elated accessories are complete the packing list is as follows One extension module One RJ45 network cable 1 metal mounting fastener including 4 mounting screws Expansion stand 4 5 2 3 Connect the expansion module Connect the phone with the extension station 1 Connect the phone and extension station with metal mounting fasteners and fix them with mounting screws 2 Mounting brackets 3 Use an RJ 45 ...

Page 58: ...etal mounting fasteners and install screws to fix them 2 Mounting brackets 3 Use RJ 45 network cable straight through cable one end is connected to the OUT interface of expansion module A and the other end is connected to the IN interface of expansion module B As shown below 4 5 2 4 Expansion module hardware overview ...

Page 59: ...mber and the set function keys which is convenient for users to refer to 3 Bracket slot Used to fix the extension stand 4 OUT interface Used when connecting to the IN port of the next expansion module 5 Metal fastener slot Insertion position of metal fastener 6 IN interface Used to connect the OUT interface of the phone or uplink expansion module OUT interface 7 Metal screw hole Screw holes for in...

Page 60: ...ion connected to expansion station 1 is expansion station 2 and so on of course you can also define by yourself 2 At this time all the keys that can select the serial number on the expansion station will light up in yellow and green from left to up and down 1 6 keys the key corresponding to the current serial number of the expansion station will light up and flash in red press the corresponding bu...

Page 61: ...expansion modules are cascaded they will light up at the same time red yellow and green lights observe whether the button LED lights are off dim and flashing when no operation is performed 4 5 2 6 Expansion disk function description After installing the expansion disk that is after setting the serial number for the expansion station you can set the buttons on the expansion disk Here you can bind t...

Page 62: ...tended station settings page as the picture shows Set the expansion module 1 Select the expansion module n you need to configure 2 Select the buttons you need to configure for the specific button sequence please refer to the Expansion Station Overview Buttons and Hardware chapter 3 Select each parameter set and modify Type According to whether you need to use the BLF function the button mode can b...

Page 63: ...face 1 Press Menu Settings Advanced Settings password admin Account 2 Press or to select the account to be configured and press the Enter soft key to enter the configuration interface 3 The account status can be enabled or disabled by switch the soft key 4 Press or to select display name user name registered name password SIP server 1 address registered server port SIP server 2 outbound proxy serv...

Page 64: ...er an account through the web interface 1 Log in to the phone page by IP address 2 Click Account A Register r 3 Submit after filling in required items display name user name registered account password server address port transport protocol ...

Page 65: ...hone interface 1 Press Menu Features Dess keys 2 Press or to select which account key to edit 3 Press the switch soft key in the type selection to change the type 4 Press or to select fill in the label and the user name etc 5 Press save soft key to save Set account key function via web interface 1 Log in to the phone page by IP address 2 Click the DssKey D Line Key w 3 Select the account intercom ...

Page 66: ...y contact the server manufacturer for consultation or check whether there is an intercom feature code through the server feature code to determine whether the function is supported Use method 1 Account key type is set to intercom 2 Fill in the number Intercom feature code called extension number 3 Set labels on demand 4 Click the account key the green light of the key is always on and it will auto...

Page 67: ... The Label s value will show in LCD screen 4 To customize your personal keys 5 Press Confirm button to save change 4 7 4 Programmable function keys type description Type Description and usage Programma ble key N A Group pickup After setting up group pickup the number in the same pickup group can be picked up Usage method 1 The type sets to group pickup 2 The account is set to the corresponding acc...

Page 68: ...l to the set number 6 The called number auto answers the intercom call For detailed please refer to the Advanced features intercom History After setting the call history you can directly enter the call record page Use method 1 The type is set to History 2 The default is local history 3 Set the label according to needs 4 After pressing this key it enters into call history directly Menu Use method 1...

Page 69: ...bel according to needs After setting press to enter local contacts Switch account up Use method 1 The type is set to Switch account up 2 Set the label according to needs After setting pressing the button is to switch up the default account Switch account down Use method 1 The type is set to Switch account up 2 Set the label according to needs 3 After setting pressing the button is to switch down t...

Page 70: ... 781 782 783 784 789 etc Indicates the interval range Enter 7 9 match 7 or 8 or 9 Represents the interval range there is only one in the string used with the symbol Enter 12 7 9 45 match 12745 12845 12945 Represents a combination of multiple ranges there are multiple in the string Enter 1 2 7 8 match 17 27 18 28 4 8 2 Dial plan function Dialing rules include the following Replace rule Call out imm...

Page 71: ... the prefix field for example 1 3 Enter a character string for example 12345 in the replacement area 4 Select the corresponding account in the account area account 1 2 all 5 Click Add to add a replace rule Description Modify the replacement rule through the web interface 1 Click Settings Dial Plan k Replace Rules 2 Check the box to the right of the rule 3 Modify the values in the prefix area and r...

Page 72: ...e check boxes to the right of the rule 3 Click Delete 2 Dial now rule You can customize the immediate outgoing rules up to 100 Any number that meets the rules by pressing the hands free account key or lifting the handle will be dialed out at the set instant outgoing delay time without pressing the send button For example when you set the outgoing rule to xxxxx ...

Page 73: ...t 1 account 2 or All The default value is all means all accounts 5 Click add button to save the rule When entering any five digit number such as 10086 the call will be made immediately after waiting for the delay time Modify the outgoing call rule through the web interface 1 Log in to the phone page by IP address 2 Click Settings E Dial plan k Call out now 3 Click on the rule to be modified in the...

Page 74: ...ress 2 Click Settings E Dial plan k dial now 3 Click the rule to be deleted in the rule list 4 Click the delete button to delete the rule Immediate outgoing delay time You need to set the delay time for immediate outgoing calls The default time is 2 seconds The setting range is 0 14 unit second When the number entered during dialing meets an immediate outgoing rule the phone ...

Page 75: ...tween different regions need to add the area code which is different in different areas If you need to dial the phone number of a certain area frequently you need to manually add the area code prefix of that area Use this function to automatically add an area code prefix to your outgoing number Example Set area number length range 1 15 digits 0757 When you dial a number length range 1 15 digits 12...

Page 76: ...nd restrict the phone from dialing certain numbers T780 supports up to 10 restricted outgoing numbers When the number you call matches the rule the phone LCD will display the words Forbid Number Add restriction rules through web interface 1 Log in to the phone page by IP address 2 Click Settings E Dial Plan k Block out 3 Fill in the number to be blocked out in the blocked out number field 4 Select...

Page 77: ...the list of restricted outgoing rules 4 Modify the rule in the rule input area such as original 800 changed 111 5 Select the account needs to block acount 1 2 all 6 Click the edit button to save the modified rule Delete the restricted outgoing call rule through the web interface 1 Log in to the phone page by IP address 2 Click Settings E Dialing rules k Restrict outgoing calls ...

Page 78: ...SIP T780 IP Phone User Manual 78 3 In the list of restricted outbound rules click on the rule to be deleted 4 Click the delete button to delete the rule ...

Page 79: ...o make a call can be manual dialing CDRs local contacts select number dialing For the dialing method of CDRs and local contacts please refer to Contact Management and CDR Management T780 can use three tools to talk Handle Headset Hands free Use the handle to make a call You can use any of the following methods Way 1 Way 2 1 Pick up the handle when the phone is idle 1 Enter the number in idle state...

Page 80: ...r the number in idle state 2 Enter number 2 Press or send soft key to call out the number 3 Press or send soft key to call out the number Multi way call T780 supports multiple calls each account supports up to 2 calls while one call is in progress the other call is on hold You can initiate a new call in any of the following ways Way 1 Way 2 1 During a call press the account key the current call wi...

Page 81: ... key to answer 2 The headset mode is not activated or activated Press Headset key to answer Reject call Press the Reject soft key to reject the call If DND is set you can automatically reject incoming calls For details please see the DND section 5 3 End the call If you want to hang up during a call you can use the following methods 1 Use the handle press the hang up soft key or put the handle back...

Page 82: ...al the last call Redial using headset You need to activate the headset mode first please refer to the headset usage section for the specific activation method 1 Redial the last call Press button twice to redial the last call 2 Redial any call 1 Press button once 2 Press or to switch the number 3 The press send soft key or button to redial any call 5 5 DND You can set the phone to the DND mode Afte...

Page 83: ...y transfer to the other landline or mobile phone that is set for external calls There are two types of call transfer When the phone rings an incoming call press the transfer soft key to dial the number transfer active transfer when the phone has an incoming call it will automatically transfer to the preset number auto transfer 5 6 1 Active transfer Transfer operation process 1 When there is an ext...

Page 84: ...timeout Set up call forwarding through the phone interface 1 Press Menu Features Call Forward 2 Select the transfer method to be set as needed Always Forward 1 Press or to enter into Always Forward 2 Press switch soft key to enable or disable the function 3 Press or to select the Transfer to term fill in the always forward number 4 Press the Save soft key to save the operation Busy forward 1 Press...

Page 85: ...lect the number item and fill in the number to be transferred 4 Press to select delay time fill in the delay time before transferring 5 Press save soft key to save the operation When the call forwarding function is enabled the LCD screen of the phone will display an icon to enable call forwarding when the phone is in standby ...

Page 86: ...blind transfer can be entered in the following two ways a Enter the number directly 1 B enters the number of phone C to be transferred and the LCD screen of phone B shows the blind transfer soft key after entering the number 2 B press the blind transfer soft key 3 The call between phone B and phone A will be interrupted and the call will be transferred to phone C Phone A Phone B Phone C 1 A and B ...

Page 87: ...y to transfer 5 The call between phone B and phone A will be interrupted and the call will be transferred to phone C The process of canceling the blind transfer When phone A and phone B are in a conversation after phone B presses the transfer soft key phone B and phone A enter the call hold state and the caller will hear the call hold ringtone If you want to exit the transfer operation press the r...

Page 88: ...After the negotiation between phone B and phone C is completed phone C can answer the call from phone A If C does not agree to answer B and C end the call B press the resume soft key to resume the call between A and B indicating the reason why the transfer cannot be made and AB ends the call If C agrees to answer B press the transfer soft key to transfer the call to C Inquiry transfer flow chart P...

Page 89: ...ally answer the call after the set auto answer waiting time Set auto answer via phone interface 1 Press Menu Features Auto Answer 2 Press switch soft key to select the auto answer account 3 Press the switch soft key to switch the enabled or disabled state 4 Press the Save soft key to save the operation After the phone is enabled for automatic answering an automatic answering icon appears on the st...

Page 90: ...ous Rejection 2 Press the switch soft key to switch the enabled or disabled state 3 Press the Save soft key to save the operation 2 Set the anonymous call function through the phone interface 1 Press menu Features Anonymous Rejection 2 Press or to select local anonymous option 3 Press the SWITCH soft key to switch the status of enabling or disabling local anonymity 4 Press the save soft key to sav...

Page 91: ... fill in the number of seconds after picking up the phone to automatically call the hotline 4 Press the Save soft key to save the operation 5 11 QR code T780 supports scanning the QR code provided by the phone through a smart phone to enter the web interface so as to configure the phone information on the phone Before scanning the QR code the phone must be connected to the local area network to wh...

Page 92: ...ve any questions about the use of the QR code please contact your network administrator 5 12 Conference T780 can initiate a three party call locally and use the conference softkey during a two party call to invite a third party call to the current call Create a local three way call on the phone 1 A and B are talking 2 A presses the conference soft key to initiate a three party call the call betwee...

Page 93: ...tart a three way call Operations that can be performed during a three way call 1 Split soft key Split three way calls into multiple independent calls press or can shift the call 2 Hold soft key You can put the other two parties on hold and press the Resume soft key to resume the three way conversation 3 Manage soft key Enter the manage page you can perform the following operations for the other tw...

Page 94: ...t needs to be upgraded and click Upgrade 2 It is forbidden to disconnect the power supply and network during the upgrade process otherwise irreversible problems may occur and the system cannot be turned on 5 14 Upload ringtone T780 phones can upload custom ringtones via the Web Upload custom ringtones via the web 1 Through the web interface click Settings Preference UpLoad Ringtones and select the...

Page 95: ...ion You can configure the BLF monitoring function on the phone and the monitored phone does not need to be configured 6 1 2 Configure BLF button configure the BLF button via the phone interface 1 Press menu Features Dess KEYS 2 Select the account key which needed to set BLF key 3 Press or key to switch select BLF in the type area 4 Press or key to switch select the corresponding account in the acc...

Page 96: ...eature code in the extension input box which needs the support of the SIP server 8 Click Confirm to save the operation or cancel to abandon the operation 6 1 3 Use BLF FUNCTION The method of using the BLF key is as follows Call the monitored account Pickup calls from monitored accounts Call the monitored account When the monitoring account is idle press the BLF key and the phone will call out the ...

Page 97: ...h the phone interface 1 Press menu Features Intercom 2 Press or to select intercom function 3 Press switch soft key to open close it 4 Press the Save soft key to save Turn on the intercom through the web interface 1 Log in to the phone page by IP address 2 Click Function U Intercom n 3 Select to enable the intercom function 4 After selecting press the confirm button to save 6 2 3 Intercom function...

Page 98: ... up multicast 3 Press or key to switch select key event in the type area 4 The key type is paging 5 Optional Enter the content displayed on the standby interface in the label area 6 Enter the multicast address IP address port number in the value field and the IP range is 224 0 0 0 239 255 255 255 7 Enter the corresponding channel number in the channel area 0 30 8 Press the Save soft key to save th...

Page 99: ...le 224 5 6 20 10008 5 Enter the group name in the label field 6 Enter the corresponding channel number in the channel area The valid channel numbers are from 0 to 30 8 Press save soft key to save the operation 9 Repeat steps 2 7 to add more groups Configure paging list via web interface 1 Click Directory Multicast IP Paging list 2 Fill in the multicast address IP address port number in the multica...

Page 100: ...ress Delete key 5 The phone LCD screen prompts Delete group 6 Press the OK soft key to delete To delete all multicast groups press the Delete All soft key You can also set the way the phone receives RTP streams through the Web which can be divided into paging intervention DND penetration and paging priority Configure the path Directory multicast address 6 3 3 Receive multicast RTP stream ...

Page 101: ...an or equal to three can be answered normally 3 Paging priority If you enable paging priority when the phone is listening to the multicast RTP stream with priority 5 at this time the multicast RTP stream with priority 3 is sent and the phone will automatically receive priority 3 Multicast RTP stream set the listening multicast address via the web interface 1 Click Directory Multicast address 2 Sel...

Page 102: ...ng Press Multicast List in the standby state select the option that needs multicast and press Multicast or press Menu Function Multicast List in the standby state Precautions 1 The multicast RTP stream is one way only from the sender to the receiver When the phone is in a call initiate a multicast RTP session and the current call is on hold 2 Multicast will not generate call records 6 4 Message 6 ...

Page 103: ... SMS exceeds 100 the phone will directly delete the oldest SMS Read text messages 1 Press menu Messages Text message inbox 2 Select the information you want to read and press the View soft key Send text messages 1 Press menu Messages Text messages New Message 2 Write new message press the abc soft key to switch the input method ...

Page 104: ...ction SMS Reply text messages 1 Press menu Messages Text messages Inbox 2 Select the message you want to reply and press the reply soft key 3 Write message press abc to switch input methods 4 After editing press send softkey 5 Check the sender and send to area press the send soft key Delete text messages 1 Press menu Messages Text messages Inbox Sentbox outbox draftbox 2 Select the information to ...

Page 105: ...s power light flashes slowly in red and the LCD interface displays N new voice messages N represents the number of unread voice messages for example 3 new voice messages and a voice message icon is displayed Send voice message When the calling user is busy or inconvenient to answer the call you can leave a message according to the voice prompt of the server and hang up after leaving the message Se...

Page 106: ...enu Messages Voice Message View Voice Message 2 Select the account you want to listen to and press the Connect soft key to answer the voice message 6 5 TR069 TR069 is a communication protocol for communication between CPE and ACS CPE can use this agreement to complete the necessary actions such as service activation function setting file upload and download system detection etc initialization and ...

Page 107: ...1 Log in the phone interface via IP address 2 Click Setting E TR069 3 Enable TR069 input user name password server IP address 4 Enable periodic inform periodic inform interval username password 5 When finished please press confirm to save ...

Page 108: ...a Ip address 2 Click settings E Configuration BIN configuration 3 Import and export configuration browse to select import configuration you can also export configuration directly 4 Click the import button CFG configuration 1 Log in the web interface via Ip address 2 Click settings E Configuration CFG configuration 3 Export CFG configuration files network configuration SIP configuration 4 After sel...

Page 109: ...oduct name is the product model Boot file description When the phone is automatically configured it will first try to download the common boot boot file and guide the phone based on the boot file to reference the specified CFG configuration file The specific sequence is as follows Configuration file description Before configuring the phone you need to obtain the CFG configuration file common cfg i...

Page 110: ... the configuration and place it in the server root directory 语言 language_setting languages 0 升级 static firmware url ftp 192 168 17 xx V2 0 0 3_T780_rootfs sqhfs Note If you set up an upgrade the upgrade file must be in this directory otherwise the upgrade will fail 6 7 2 Automatic update operation steps HTTP S method update To configure the server just run HFS exe directly after running put the co...

Page 111: ...server run IPOP exe directly to enable FTP TFTP in the service or you can use 3CDaemon TFTPD32 etc as the server after running put the configuration file directly in the environment root directory the configuration file includes xx boot and xx cfg etc File The configuration steps as following Setup steps Web interface Settings E Auto provision server URL fill in the ftp tftp address for example ft...

Page 112: ...ion time of any SIP request message The retransmission multiplication of T1 will continue until the retransmission time reaches the value of T2 For example the user registers a SIP account and sets the values of timer T1 and timer T2 respectively timer T1 0 5 timer T2 4 The SIP registration request message will be retransmitted between the phone and the SIP server The retransmission multiplication...

Page 113: ...s a URL The actions on the phone include incoming calls outgoing calls and call forwarding The web management interface lists all supported actions and each action corresponds to a URL that can be customized by the user When a certain action occurs such as an incoming call the phone and the corresponding URL HTTP HTTPS GET is sent to the computer so as to achieve the purpose of reporting its own a...

Page 114: ..._remote call_id callerID calledNumber Call related Dial a call Same as above Establish a session Same as above End a session mac ip model firmware Enable DND Same as above Disable DND Same as above Enable call forwarding unconditionally Same as above Disable call forwarding unconditionally Same as above Enable call forwarding on busy Same as above Disable call forwarding on busy Same as above Enab...

Page 115: ...red calls Same as above IP change Same as above Idle into a call mac ip model firmware active_url active_user active_host local remote display_local display_remote call_id callerID calledNumber The call enters into idle Same as above Reject incoming calls Same as above Reject new incoming calls Same as above Forward failure Same as above Forward compelte Same as above Forward call Same as above Up...

Page 116: ...oming outgoing and calling active_user Reissue the user account of the sip_uri of the current active account only valid for incoming outgoing and calling active_host The server part of the sip_uri of the current active account only valid for incoming outgoing and calling local Native sip_uri remote The peer sip_uri display_local Native display name display_remote The peer display name call_id Call...

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