TROUBLESHOOTING
PROBLEM
POSSIBLE
CAUSE
WHAT YOU SHOULD DO
The outer ENERGY
LEVEL lights are
flashing alternately
and the LumaRx
Full-Body Hair
Removal System
is beeping every ½
second.
The LumaRx
Full-Body
Hair Removal
System isn’t
working
properly.
Contact Customer Service (see page 51)
for help.
48
49
PROBLEM
POSSIBLE
CAUSE
WHAT YOU SHOULD DO
All the lights on
the system are
flashing and the
unit is beeping
constantly.
The treatment cap
is removed or not
properly attached.
Check to ensure that the treatment
cap is properly attached to the
HAND PIECE. See “REPLACING THE
LAMP CARTRIDGE” on page 41 for
instructions on how to check that the
treatment cap is properly attached.
When the treatment cap is properly
attached, you should hear a “click”
and the lights and audible tones
will stop.
I used the SKIN
TONE SENSOR
and it showed an
ORANGE light.
I can’t unlock the
system.
Your skin is too dark
(see the Skin Tone
Chart on page 15).
You cannot use the system with your
Skin Tone. Please contact Customer
Service (see page 51) for help.
You didn’t use the
SKIN TONE SENSOR
correctly.
Try using the SKIN TONE SENSOR
again – refer to pages 28-31 for
instructions on using the SKIN
TONE SENSOR.
The SKIN TONE
SENSOR isn’t working.
Please contact Customer Service
(see page 51) for help.
