Administering IS-II Applications
Exiting AUDIX Voice Power
To exit AUDIX Voice Power, press
[F6]
(CANCEL) repeatedly to return to the IS-II
Main Menu.
Related Documentation
The following documents were packaged with your AVP system and should be
referred to for details on AVP Automated Attendant, outcalling, service administrator,
subscriber administration, and system parameter administration. If you want to order
a document, call the AT&T Customer Information Center at 1-800-432-6600 and give
the order number shown after the document name:
■
AT&T AUDIX Voice Power System Manager’s Guide, Doc. # 555-600-723
■
AT&T AUDIX Voice Power Planning Guide and Forms, Doc. # 555-600-721
Call Accounting System (CAS)
The Call Accounting System (CAS) allows you to track incoming and outgoing calls
in order to provide costing reports and accurate records of phone usage. Using
menus and screens, you can update and change the assignments and type of
reports that CAS generates.
After you have read the documentation and are familiar with CAS, you can better
understand the relationship of the various fields on the CAS screens. For example,
if you want to track calls made by each member of your telemarketing group, you
would first identify the department (telemarketing), the cost center (new account
sales), and then each employee who is in that group. You can identify multiple
departments, cost centers, and employees.
NOTE:
Before you administer any changes to CAS, be sure you have synchronized
the time and date settings for IS-II and MERLIN LEGEND Communications
System. Refer to “Setting Time and Date” in Chapter 3 for details. If the clocks
are not synchronized, CAS cannot cost calls correctly.
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Summary of Contents for Integrated Solution II
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