Administering IS-II Applications
AUDIX
Voice Power (AVP)
AUDIX Voice Power offers five unique services:
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Automated Attendant
Directs callers through a series of menu selections to reach a desired
department, extension, or attendant. Announcements can also be recorded
for callers.
Information Service
Allows the system administrator to record a message, such as providing
business hours, to play to callers on specified lines. Once the message is
played, callers are disconnected.
Message Drop
Allows callers on designated lines to leave a specific message, such as a
response to a survey, without connecting them to a department or
an individual.
Voice Mail
Enables subscribers within the system to retrieve messages left by callers and
allows users to send messages to individuals and groups of people.
Call Answer Service
Acts as a personal answering machine for registered subscribers. Allows
callers to leave messages for a department or person when the extension is
busy or does not answer.
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Summary of Contents for Integrated Solution II
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