Broadband Router with 2 Phone Ports
65
Appendix A: Troubleshooting
Frequently Asked Questions
If all else fails in the installation, what can I do?
Reset the Router by holding down the Reset button for approximately five seconds. Reset your cable or DSL
modem by powering the unit off and then on. Contact your Internet phone service provider for assistance. Refer
to “Appendix H: Contact Information” for contact information.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 5.0 or
higher for Macintosh.
I am not able to get the web configuration screen for the Router. What can I do?
You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet
Explorer. Or remove the dial-up settings on your browser. Check with your browser documentation, and make
sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is
set to connect directly and that any dial-up is disabled. For Internet Explorer, click
Tools
,
Internet Options
, and
then the
Connection
tab. Make sure that Internet Explorer is set to
Never dial a connection
. For Netscape
Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct
connection to the Internet
.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet. Some applications
require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix B: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Router?
No.
Summary of Contents for RT31P2 - Broadband Router
Page 10: ...Broadband Router with 2 Phone Ports 4 Chapter 1 Introduction What s in this Guide ...
Page 16: ...Broadband Router with 2 Phone Ports 10 Chapter 3 Getting to Know the Router The Front Panel ...
Page 76: ...Broadband Router with 2 Phone Ports 70 Appendix C Windows Help ...
Page 86: ...Broadband Router with 2 Phone Ports 80 Appendix F Warranty Information ...
Page 88: ...Broadband Router with 2 Phone Ports 82 Appendix G Regulatory Information ...
Page 90: ...Broadband Router with 2 Phone Ports 84 Appendix H Contact Information ...
Page 91: ...www linksys com ...