LG LIP-6812 Installer'S Manual Download

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LIP-6812 & LIP-6830

Installer Guide

4 June,

‘07

Figure

1.3

-3 Front view of LIP-6830

Figure

1.3

-4 LIP-6830 buttons

Summary of Contents for LIP-6812

Page 1: ...LGN68126830 1224IG 01 05 June 07 IP Telephone Installer Guide LIP 6812 6830 SIP Session Initiation Protocol SIP4B Please read this manual carefully before installation Retain it for future reference ...

Page 2: ...6812D LIP 6830D This equipment complies with the following regulatory standards FCC Part 15 IC Industry Canada CS03 TBR21 TBR03 and TBR04 Also this equipment complies with the safety requirements of UL60950 CSA60950 EN60950 EN55022 and EN55024 FCC Compliance Statement This device complies with part 15 of the FCC Rules for a Class B device Operation is subject to the following two conditions 1 This...

Page 3: ... period of time To stop the search press the Settings button 3 times the DHCP binding attempt will stop after few seconds Applying VLAN changes at Boot up During a power or disconnect boot up the LIP 6812 LIP 6830 may implement an an automatic provisioning process retrieving a configuration file from a server If VLAN settings are changed by the retrieved configuration file the LIP Phone must again...

Page 4: ...ess 16 3 4 6 Secondary DNS Address 17 3 4 7 MAC Address 18 3 4 8 VLAN Settings 18 3 4 8 1 VLAN Priority LAN 18 3 4 8 2 VLAN ID LAN 19 3 4 8 3 VLAN Priority PC 20 3 4 8 4 VLAN ID PC 20 3 4 9 CDP 21 3 5 SIP Configuration 23 3 5 1 SIP Configuration Line Parameters 23 3 5 1 1 Call Server Address 23 3 5 1 2 Proxy Port 24 3 5 1 3 Display Name 24 3 5 1 4 Name 25 3 5 1 5 Authentication User Name 26 3 5 1 ...

Page 5: ...6 8 S W Update 47 3 6 8 1 Provisioning Type 47 3 6 8 2 TFTP Server Address 48 3 6 8 3 HTTPS Provisioning 48 3 6 8 4 S W Download Flag 52 3 6 8 5 Config Download Flag 53 3 6 8 6 DHCP Options 53 3 6 9 Lock Outgoing Call 54 3 6 10 Speed Number 55 3 7 Call Preferences 56 3 7 1 Do Not Disturb 56 3 7 2 Call Waiting 56 3 7 3 Call Waiting Tone 57 3 7 4 Call Hold Ringback 57 3 7 5 Message Waiting Tone 58 3...

Page 6: ... 8 Phone Book 85 4 9 Flexible Button 88 4 9 1 DSS Console 88 4 10 Call Log 90 4 11 Network Time Configuration 91 4 12 Upgrade Configuration 93 4 13 QoS Configuration 96 4 14 Load Default 98 4 15 Reboot 99 5 Troubleshooting 100 5 1 Information 100 5 2 Troubleshooting Guide 100 Appendix A Factory Default Configuration A 1 Appendix B LIP 6812 LIP 6830 Specification B 1 Appendix C Download LCD Message...

Page 7: ...d These elements are described in more detail in section 1 3 1 2 LIP Phone Features Features available to the LIP 6812 LIP 6830 are dependent upon the SIP Call Server and configuration of the IP Phone as well as subscribed services Details on the features available from the Call Server and the subscribed services are available in the User Guide available from the Service Provider s representative ...

Page 8: ...iption The LIP Phones interface with the user to deliver voice and audio signals over the handset and speaker A Microphone which can be switched On and Off muted is located in the right front for audio input to the LIP 6812 and LIP 6830 Speakerphone The 3 line 24 character LCD is a visual output for status and interactive menus The various buttons are the LIP 6812 and LIP 6830 input devices used t...

Page 9: ...performs the selected function 3 Settings button Settings accesses and exits the LCD menu for display and modification to the LIP Phone configuration 4 Volume control button Use to adjust Ring Headset Handset and Speaker volume 5 Speaker button Toggle the LIP 6812 speakerphone On and Off 6 Mute button Toggle audio from the microphone to the connected party On and Off 7 Headset button When using a ...

Page 10: ...LIP 6812 LIP 6830 Installer Guide 4 June 07 Figure 1 3 3 Front view of LIP 6830 Figure 1 3 4 LIP 6830 buttons ...

Page 11: ...en LEDs Assign as Line or feature using the LCD Menu or Web Manager Default assignments for buttons 1 and 2 are primary and secondary Line appearance for the extension 5 Headset button When using a headset this button toggles the headset state When the headset is active this button is red CONF button Use to establish a conference INFO button Use to display configuration settings of the LIP 6830 Ho...

Page 12: ...0 has priority over Option 66 and 150 The LIP 6812 LIP 6830 automated provisioning loads Configuration files see Appendix D for sample and if required phone software from the DHCP configured server TFTP or HTTPS When complete the LIP Phone automatically registers and authenticates for SIP call services using the configured parameters Note the LIP phone can be configured to ignore DHCP Option 66 15...

Page 13: ...LIP 6812 LIP 6830 Installer Guide 7 June 07 Figure 2 1 1 Bottom view of LIP 6812 Figure 2 1 2 Bottom view of LIP 6830 1 2 3 4 5 ...

Page 14: ...switch supports in line power IEEE 802 3af compliant the AC DC adapter is not required 4 Headset Connect Headset Coil cord to LIP Phone base 5 Handset Connect Handset Coil cord to LIP Phone base and handset Table 2 1 Description of LIP 6812 LIP 6830 connector ports LAN Ethernet port pin assignment PC Ethernet port pin assignment Pin 1 TX Pin 1 RX Pin 2 TX Pin 2 RX Pin 3 RX Pin 3 TX Pin 4 optional ...

Page 15: ... o Configuration TFTP server address o SNTP server IP address o DNS server IP address o Proxy server IP address Configuration with the LCD Menu employs the Menu tree structure shown in Figure 3 1 and Figure 3 2 To initiate a Configuration session press the button to access the first branch in the menu as shown in Figure 3 1 The next branch or entry is select using the digit associated with the bra...

Page 16: ...LIP 6812 LIP 6830 Installer Guide 10 June 07 Figure 3 2 Menu Tree ...

Page 17: ...of the LCD Menu 3 2 Dial Pad Editing of Configuration Values When you edit the value of a configuration using the dial pad the following guidelines apply The dial pad is used to input numbers letters special characters and period If a configuration can accept both numbers and letters the Mode Softkey will be available The Mode Softkey switches the dial pad entry mode The mode sign appears in the u...

Page 18: ... Unlock Config using the Next Prev Softkeys and press the OK Softkey If a password has been previously established the previous password must be entered then press the Chng Softkey 3 Enter your new password using the dial pad and press the OK Softkey A password must be composed of 4 digits 4 To verify your password input your new password again and press the OK Softkey 5 Press the button to exit t...

Page 19: ...proximately 2 seconds If you exit from the LCD Menu after unlocking the menu will lock automatically If you enter an invalid password an error message appears and returns to the Enter Password display To lock the Configuration menu 1 Press the button 2 Press button or move cursor to 7 Lock Unlock Config using the Next Prev Softkeys and press the OK Softkey 3 The Locked message appears for approxim...

Page 20: ...server When Static addressing is employed for the Network mode the following network parameters must be defined IP address of the phone Default Gateway router IP Address Subnet Mask DNS Address To set the Static addressing mode 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 1 Network Configuratio...

Page 21: ...exit from the menu In DHCP mode the LIP Phone will retrieve an IP Address from the DHCP server Changing the IP Address can only be done in the Static mode and requires a reboot of the LIP Phone when you leave the menu you will receive a Reboot notice 3 4 3 Subnet Mask When the Static IP Address mode is configured the Subnet Mask must be configured manually To set the Subnet Mask 1 Press the button...

Page 22: ... Default Gateway using the Next Prev Softkeys and press the OK Softkey 4 Input the Default Gateway IP address for the LIP 6812 LIP 6830 using the dial pad and press the OK Softkey to save your Configuration 5 Press the button to exit from the menu The Default Gateway only can be changed from Static mode and not if DHCP mode is active Changing the Default Gateway requires a reboot of the LIP 6812 L...

Page 23: ... resolve the FQDN server address Should the Primary DNS not respond a secondary DNS is contacted for FQDN resolution This is an optional but recommended setting To assign the DNS address 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 1 Network Configuration using the Next Prev Softkeys and press ...

Page 24: ...ort When the VLAN id is assigned only frames with the assigned ID are accepted and all voice frames sent by the LIP 6812 LIP 6830 include the VLAN ID assigned to the LAN port For proper operation other network elements LAN switches and Default Gateway must support and be configured with proper the VLAN parameters VLAN settngs can not be changed if CDP is enabled Changing VLAN parameters requires a...

Page 25: ...gns the identification for Ethernet frames for the LIP 6812 LIP 6830 voice port including signaling and voice payloads Setting VLAN ID to 0 disables the VLAN framing and only standard Ethernet frames are sent To assign VLAN ID for the LAN voice port 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to ...

Page 26: ... VLAN Settings using the Next Prev Softkeys and press the OK Softkey 4 Press button or move cursor to 3 VLAN Priority PC using the Next Prev Softkeys and press the OK Softkeysoftkey 5 Input the VLAN Priority for the PC port using the dial pad 6 Press the OK Softkey to save your Configuration 7 Press the button to exit from the menu Changing the VLAN Priority for the PC port requires a reboot of th...

Page 27: ... leave the menu you will receive a Reboot notice To disable VLANs assign the VLAN ID as 0 3 4 9 CDP The LIP Phone can be assigned to employ the discovery protocol to determine if VLANs are to be used and the associated VLAN Id To enable the automated discovery process 1 Press the button If the LCD Menu is locked use the unlock procedure 3 3 Lock Unlock Configuration 2 Press button or move cursor t...

Page 28: ...LIP 6830 Installer Guide 22 June 07 Changing the CDP status requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice VLAN settings can not be changed if CDP is enabled ...

Page 29: ...as an appearance of the User s Line For features where one button Line access is used such as Speed Dial the LIP Phone employs the 1st Line button 3 5 1 SIP Configuration Line Parameters Parameters in this section are assigned for each SIP call appearance or Line 3 5 1 1 Call Server Address The Call Server Address is the IP Address or FQDN of the LIP Phone telephony host server A Call Server Addre...

Page 30: ...d press the OK Softkey 3 Enter the Line number or move cursor using the Next Prev Softkeys and press the OK Softkey to select a Line 4 Press button or move cursor to 2 Proxy Port using the Next Prev Softkeys and press the OK Softkey 5 Input the Proxy Port for the LIP 6812 LIP 6830 using the dial pad 6 Press the OK Softkey to save your Configuration 7 Press the button to exit from the menu Changing...

Page 31: ... account assigned in the Call Server A Name is required for proper operation and must match the User ID or account assigned in the Call Server To enter a Name 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 2 SIP Configuration using the Next Prev Softkeys and press the OK Softkey 3 Enter the Line ...

Page 32: ... the Next Prev Softkeys and press the OK Softkey 5 Input the Authentication User Name for the LIP 6812 LIP 6830 using the dial pad 6 Press the OK Softkey to save your Configuration 7 Press the button to exit from the menu To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 5 1 6 Authentication Password The Authentication Pass...

Page 33: ... Next Prev Softkeys and press the OK Softkey 3 Enter the Line number or move cursor using the Next Prev Softkeys and press the OK Softkey to select a Line 4 Press button or move cursor to 7 Reg Status using the Next Prev Softkeys to check login status 5 Press the button to exit from the menu 3 5 1 8 Line Type Line buttons represent the SIP call appearance for a User ID or account The LIP 6812 LIP ...

Page 34: ...sor to 8 Line Type using the Next Prev Softkeys and press the OK Softkey 5 Select the Type for the Line using the Next Prev Softkeys and press the OK Softkey Private Line Shared Line or DSS Line 6 Press the OK Softkey to save your Configuration 7 Press the button to exit from the menu Changing a Line Type requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot ...

Page 35: ...erver as an Agent Calls to the group are routed by the Call Server to Agents in the group For proper operation each Line that will receive ACD calls must be identified To modify the ACD activity assignment 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 2 SIP Configuration using the Next Prev Soft...

Page 36: ...enu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 2 SIP Configuration using the Next Prev Softkeys and press the OK Softkey 3 Enter the Line number or move cursor using the Next Prev Softkeys and press the OK Softkey to select a Line 4 Press button or move cursor to 10 ACD Agent using the Next Prev Softkeys and press the OK Softk...

Page 37: ...ght arrow to display and select the Unvl Softkey and press the OK Softkey The Unvl Softkey is only displayed if the Agent status is available ACD Agent Check Out To check out of the ACD Group perform the following 1 In the ACD menu select the COut Softkey and press the OK Softkey The Agent can only check out if the current status is checked in ACD Primary Line To set the Line as the Primary ACD Li...

Page 38: ...ursor to 2 SIP Configuration using the Next Prev Softkeys and press the OK Softkey 3 Press button or move cursor to 3 Outbound Proxy Addr Using the Next Prev Softkeys and press the OK Softkey 4 Input the Outbound Proxy address for the LIP 6812 LIP 6830 using the dial pad 5 Press the OK Softkey to save your Configuration 6 Press the button to exit from the menu To enter alpha numeric characters sel...

Page 39: ... can be defined for use should the primary proxy fail to respond the Backup Proxy Address can be defined as an IP address or a FQDN To assign a Backup Proxy Address 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 2 SIP Configuration using the Next Prev Softkeys and press the OK Softkey 3 Press but...

Page 40: ...pad 5 Press the OK Softkey to save your Configuration 6 Press the button to exit from the menu Changing the Backup Proxy Port requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice 3 5 2 5 Local UDP Port The Local UDP Port defines the port normally 5060 the LIP Phone will use to send and receive SIP signalling packets Particularly when behind a firewall...

Page 41: ...n or move cursor to 2 SIP Configuration using the Next Prev Softkeys and press the OK Softkey 3 Press button or move cursor to 8 RTP Start Port using the Next Prev Softkeys and press the OK Softkey 4 Input the RTP Start Port for the LIP 6812 LIP 6830 using the dial pad 5 Press the OK Softkey to save your Configuration 6 Press the button to exit from the menu Changing the RTP Start Port requires a ...

Page 42: ...with the Proxy or SIP Call Server the LIP Phone will periodically re register The interval between re registration is based on the Register Expires timer which can be set from 0 to 6400 seconds default 3600 seconds To modify the Register Expires timer 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor t...

Page 43: ...IP 6830 using the dial pad 5 Press the OK Softkey to save your Configuration 6 Press the button to exit from the menu To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 5 2 10 Domain The Domain specifies the domain for SIP service when the provider desires to use a specific SIP domain To assign the Domain 1 Press the button ...

Page 44: ... Domain for the LIP Phone using the dial pad 5 Press the OK Softkey to save your Configuration 6 Press the button to exit from the menu To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits ...

Page 45: ...ess the OK Softkey 4 Press the Down Softkey to decrease the LCD contrast or press the Up Softkey to increase the LCD contrast 5 Press the button to exit from the menu 3 6 2 Ring Type The LIP 6812 LIP 6830 can be set to provide one of seven distinctive Ring signals or tones By assigning different Ring types to closely located phones the user can quickly identify the ringing phone To set the Ring ty...

Page 46: ...ey 4 Press the Yes Softkey to enable Ringer Off or press the No Softkey to disable Ringer Off 5 Press the button to exit from the menu 3 6 4 Headset Auto Mode The LIP 6812 LIP 6830 support the use of the Headset When Headset Auto Mode is enabled pressing a Line button will automatically connect audio to the headset Also redial and click to call will place calls with audio through the headset To en...

Page 47: ... Next Prev Softkeys and press the OK Softkey 4 Input the MAC address of DSS console using the dial pad and press the OK Softkey to save your Configuration 5 Press the button to exit from the menu To remove a DSS console from LIP 6812 LIP 6830 delete each digit of the MAC address using the Å Softkey and then press the OK Softkey If the DSS console is connected successfully the status of connection ...

Page 48: ...lls O 8 Set Call Forwarding Sets the call forwarding configuration O 9 Conference Function 1 Makes a new conference call 2 Joins two calls for conference 3 Ends the conference call O 10 Transfer Function 1 Makes a new transfer call 2 Joins two calls for transfer O 11 Hold Function Places an active call on hold O 12 Do not disturb Toggles the DND On or Off O 13 Set Ringer Off Toggles the ringer On ...

Page 49: ...The 48 buttons of a DSS console can be assigned only as Speed Dial Function To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 6 7 Time Configuration Within the Time Configuration selection the IP Address or FQDN of the desired Simple Network Time Protocol SNTP server and the local time zone are selected and Daylight Savings...

Page 50: ... 7 Press the button to exit from the menu To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 6 7 2 Time Zone For proper operation of the clock in the LIP 6812 LIP 6830 the local Time Zone must be entered in phone memory To assign the Time Zone 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Sec...

Page 51: ...ev Softkeys and press the OK Softkey 3 Press button or move cursor to 7 Time Configuration using the Next Prev Softkeys and press the OK Softkey 4 Press button or move the cursor to 3 DST Auto Adjustment using the Next Prev Softkeys and press the OK Softkey 5 Press the Yes Softkey to enable DST Auto Adjustment or press the No Softkey to disable DST Auto Adjustment 6 Press the button to exit the me...

Page 52: ... 5 Date Format The format of the LCD date display can be disabled or displayed in the one of the formats below MM DD 01 22 DD MM 22 01 DD Month 22 Jan Month DD Jan 22 To modify the Date Format 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 3 Phone Settings using the Next Prev Softkeys and press t...

Page 53: ...TTP S employs TCP and using SSL Secure Sockets Layer encryption is a more secure method In addition ports employed by HTTPS are commonly available To assign the Provisioning Type 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 3 Phone Settings using the Next Prev Softkeys and press the OK Softkey ...

Page 54: ...g the Next Prev Softkeys and press the OK Softkey 4 Press button or move cursor to 2 TFTP Server Address using the Next Prev Softkeys and press the OK Softkey 5 Input the TFTP Server IP Address using the dial pad and press the OK Softkey to save your Configuration 6 Press the button to exit the menu Changing the TFTP Server Address requires a reboot of the LIP 6812 LIP 6830 when you leave the menu...

Page 55: ... Provisioning URL requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 6 8 3 2 HTTPS Port The default port used for HTTPS is usually 443 but it can be modified To modify the HTTPS Port 8 Press the button If the LCD Menu is locke...

Page 56: ...ve cursor to 3 Phone Settings using the Next Prev Softkeys and press OK Softkey 3 Press button or move cursor to 8 S W Update using the Next Prev Softkeys and press the OK Softkey 4 Press button or move cursor to 3 HTTPS Provisioning using the Next Prev Softkeys and press the OK Softkey 5 Press button or move cursor to 3 Username using the Next Prev Softkeys and press the OK Softkey 6 Input the Us...

Page 57: ... and press the OK Softkey 6 Input the Password using the dial pad and press the OK Softkey to save your Configuration 7 Press the button to exit the menu Changing the Password requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3...

Page 58: ...k and download LIP Phone Software from the defined provisioning Server The LIP Phone will download software if the software versions are different and the the S W Download flag is enabled To set the S W Download Flag 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 3 Phone Settings using the Next P...

Page 59: ... Next Prev Softkeys and press the OK Softkey 4 Press button or move cursor to 5 Config Download Flag using the Next Prev Softkeys and press the OK Softkey 5 Press the Yes Softkey to enable the Configuration Download or press the No Softkey to disable the Configuration Download 6 Press the button to exit the menu Changing the Config Download Flag requires a reboot of the LIP 6812 LIP 6830 when you ...

Page 60: ...830 can be configured to allow outgoing calls only if a Password is entered When enabled the LCD screen will display the password request as shown and the password must be entered prior to connecting an outgoing call To activate this feature the LCD password must be set refer to Section 3 3 Lock Unlock Configuration and Lock Outgoing Call must be enabled To set the Lock Outgoing Call feature 1 Pre...

Page 61: ...cked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 3 Phone Settings using the Next Prev Softkeys and press the OK Softkey 3 Press button or move cursor to 10 Speed Number using the Next Prev Softkeys and press the OK Softkey 4 Press the Yes Softkey to enable the Speed Number or press the No Softkey to disable the Speed Number 5 Press the b...

Page 62: ...Do Not Disturb using the Next Prev Softkeys and press the OK Softkey 4 Press the Yes Softkey to enable Do Not Disturb or press the No Softkey to disable Do Not Disturb 5 Press the button to exit the menu 3 7 2 Call Waiting While you re busy on another call a new call can be rejected or placed in a notifying state Call Waiting To set Call Waiting 1 Press the button If the LCD Menu is locked use the...

Page 63: ...y to enable Call Waiting Tone or press the No Softkey to disable Call Waiting Tone 5 Press the button to exit the menu 3 7 4 Call Hold Ringback When a call is on hold at the User extension the LIP Phone will ring when the user returns to idle To set Call Hold Ringback 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button...

Page 64: ...ftkeys and press the OK Softkey 4 Press Yes Softkey to enable Msg Waiting Tone or press the No Softkey to disable MSG Waiting Tone 5 Press the button to exit the menu 3 7 6 Auto Answer When idle the LIP Phone can automatically connect an incoming caller to the Speakerphone To set Auto Answer 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Conf...

Page 65: ...ss the Yes Softkey to enable Caller ID Blocking or press the No Softkey to disable Caller ID Blocking 5 Press the button to exit the menu 3 7 8 Anonymous Call Block The LIP 6812 LIP 6830 can block incoming calls that are using Anonymous Caller ID To set Anonymous Call Blocking 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Pre...

Page 66: ...he button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 4 Call Preferences using the Next Prev Softkeys and press the OK Softkey 3 Press button or move cursor to 9 Intercom Notification using the Next Prev Softkeys and press the OK Softkey 4 Press the Yes Softkey to enable Intercom Notification or press the No Sof...

Page 67: ...ry using the Next Prev Softkeys and press the OK Softkey 3 Press button or move cursor to 1 Phone Book using the Next Prev Softkeys and press the OK Softkey 4 Press the Add Softkey after moving to the next group of Softkeys using the key 5 Enter a Name for the new contact and press the OK Softkey 6 Enter a Number for the new contact and press the OK Softkey 7 Enter a Speed Number 0 99 for the new ...

Page 68: ...e Edit Softkey after moving to the next group of Softkeys using the key 6 Enter the new Name for the contact and press the OK Softkey 7 Enter the new Number for the contact and press the OK Softkey 8 Enter the new Speed number for the contact and press the OK Softkey 9 The contact is modified and the LIP 6812 LIP 6830 returns to the Phone Book list To enter alpha numeric characters select the Mode...

Page 69: ...te the selected contact 6 The contact is deleted and the LIP 6812 LIP 6830 returns to the Phone Book list 3 8 4 Deleting All Records To delete all Phone Book records 1 Press the button If the LCD Menu is locked use the unlock procedure refer to Section 3 3 Lock Unlock Configuration 2 Press button or move cursor to 5 Directory using the Next Prev Softkeys and press the OK Softkey 3 Press button or ...

Page 70: ... and press the OK Softkey 4 Press the Find Softkey after moving to the next group of Softkeys using the key Input a searching keyword and press the OK Softkey 5 The search result is displayed Speed Number is listed in parenthesis To enter alpha numeric characters select the Mode Softkey refer to Appendix E for the character mapping of dial pad digits 3 8 6 Dialing from the Phone Book To dial a num...

Page 71: ... 6830 calls the contact To dial a Registered Contact using a Flexible button refer to Section 3 6 6 1 Press the Flexible key for the Phone Book function while in an idle or dial state 2 Select a contact to dial using the Next Prev Softkeys and press Dial Softkey 3 The LIP 6812 LIP 6830 calls the contact Phone Book Page 1 15 Tommy 9876 Prev Next Dial Calling to 1 9876 EndC Phone Book Page 1 15 Tomm...

Page 72: ...upon return to the default configuration Default Configuration reset requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice 3 10Reboot After entry of the certain Configuration settings the LIP 6812 LIP 6830 will require a reboot to save the settings to active memory These settings include the following Network Configuration settings Call Server Address ...

Page 73: ...LIP 6812 LIP 6830 Installer Guide 67 June 07 4 If you press No in Step 3 press the button to exit the menu System will be rebooted Are you sure Yes No ...

Page 74: ...r to attempting Web Manager access In addition the IP Address must be available to the Web Browser host The IP address of the LIP 6812 LIP 6830 is available through Information Display Section 5 2 4 1 Login Site Map Pointing your browser at the LIP 6812 LIP 6830 IP Address and Port 8000 will return the LIP 6812 LIP 6830 Login page Figure 4 1 1 ex http 150 150 57 44 8000 Figure 4 1 1 Intro Page 1 C...

Page 75: ...ller Guide 69 June 07 Figure 4 1 3 Site Map NOTE On the left is the Web Manager page link window and in the main screen is a more detailed site map 3 Select the desired parameters from either the Site Map or Page Link window ...

Page 76: ...LIP 6812 LIP 6830 Installer Guide 70 June 07 4 2 VoIP Configuration Figure 4 2 1 VoIP Configuration Within VoIP Configuration the adjustable parameters are Line based parameters ...

Page 77: ...hone ACD Activity are enabled the Agent status can be controlled with the ACD Agent button assigned to the LIP Phone The Agent may check in out and set available unavailable status The Line LED will display the Agent status Green On available Red flashing unavailable and Red On checked out o ACD Agent Group IP Specifies the ID of the ACD Group associated with the Line General Parameters o Outbound...

Page 78: ... status after a completed call a Wrap up timer is defined 0 999 seconds after which the Agent returns to the Available status The after completed call box must be checked to activate the Wrap up timer Centralized Conference o Enables or diables Centralized server controlled and processed conferences When enabled the Server is expected to provide a single RTP stream for the conference When disabled...

Page 79: ...address o Subnet Mask LIP Phone subnet mask o Default Gateway LIP Phone default gateway IP address o Mac Address MAC address of the LIP Phone view only o Primary DNS IP address of DNS server o Secondary DNS IP address of auxiliary DNS server o Domain Name Domain Name for the LIP Phone o CDP Discovery protocol for VLAN ID To modify the Network Selection IP address mode 1 Select the radio button for...

Page 80: ... and enter the new value Static mode only 2 When complete select the button to load new values to the LIP Phone memory The MAC address can only be viewed and cannot be modified Changing any value in the LAN Configuration screen requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice ...

Page 81: ...nces screen the adjustable parameters are Call Preferences o Caller ID Blocking Caller ID name can be blocked for outgoing calls Anonymous is employed as the name when Caller Id is blocked o Anonymous Call Block The Phone can block incoming calls with an Anonymous Caller Id o Call Waiting Function When the phone is in use a new call is refused if disabled o Call Waiting Tone When the Phone is in u...

Page 82: ... Busy No Answer Busy No Answer or unconditional or not used o Address to Forward Defines the address to receive forwarded calls o No Answer Time When No answer forward is selected defines the time period before calls are forwarded Direct Call Hotline Warm Line o Direct Call Enables Hotline Warm Line operation when the user goes off hook a call is placed to a defined location o Direct Call Number W...

Page 83: ... defined Each pattern can include definitions for modifiying the dialed number Specific entries for the Routing Table are Number digit pattern to match with the user dialed digits TRNC Truncation defines the number of digits to delete from the dialed number Pre defines digits to insert in the front of the truncated number Post defines the digits to insert at the end of the truncated number Pause d...

Page 84: ...igits the call is processed Complex Dial Plan Process the call after the local operator at 0 long distance operator at 00 a four digit local extension number starting with 3 4 or 5 a seven digit local number prefixed by an 8 two digit number preceded by star a ten digit long distance number prefixed by 91 or an international number starting with 9011 is dialed Number TRNC Pre Post Pause Extra 0 0 ...

Page 85: ...ing the Digit Map Table a string of 512 characters may be entered to define the Dial Plan Within the string individual numbers are entered separated by a In addition to dial pad digits special characters may be entered as follows x matches any single digit 0 to 9 T matches a timer expiry inserts a Timed Pause matches any number of ocurrences of a digit including zero ocurrences and includes specia...

Page 86: ...igits are dialed the phone places a call to the Operator Also after the user dials any seven digits the call is processed Complex Dial Plan Process the call after the local operator at 0 long distance operator at 00 a four digit local extension number starting with 3 4 or 5 a seven digit local number prefixed by an 8 two digit number preceded by star a ten digit long distance number prefixed by 91...

Page 87: ...LIP 6812 LIP 6830 Installer Guide 81 June 07 2 Click the button ...

Page 88: ...LIP 6830 and the Phone Name In addition the password can be changed from this screen To change the Phone Name 1 Enter the desired name 2 When complete select the button to load new values to the LIP Phone memory To change the Password 1 Enter the existing password 2 Enter the new password and confirm 3 When complete select the button to load new values to the LIP Phone memory ...

Page 89: ... of band or negotiate o DTMF Payload RFC 2833 payload type for DTMF signals o DTMF Duration Duration of DTMF signals sent from the phone o The Number of Lines The number of programmable buttons used for SIP call appearances or Lines min 2 the maximum number of Lines is the maximum number of buttons available on the LIP Phone LIP 6812 11 LIP 6830 24 o Lock Outgoing Call Locking an outgoing call use...

Page 90: ...funciton o Group Call Pickup Softkey display for Group Call Pick up function To modify Phone Setting parameters 1 Select the parameter 2 Enter the new value or select a value from drop down menu 3 When complete select button Changing DTMF Payload Frame Duration or DTMF Relay requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice ...

Page 91: ... Book with 100 records Each record can be accessed with a Speed Number 00 99 The Speed Dial numbers are maintained in the Phone Book The Phone Book entries can be added editted or deleted from the Phone Book screen To add a Phone Book entry 1 Click the button and enter the new values in the Phone Book Entry screen ...

Page 92: ...place a call using the Phone Book 1 Click the button for the desired entry To delete specific entries from the Phone Book 1 Click the Clear box in the desired entries and select the button To delete all entries from Phone Book 1 Select the button The Phone Book can be downloaded or uploaded to from a csv formatted file To Upload download 1 Click and locate the desired csv file 2 Select upload or d...

Page 93: ...LIP 6812 LIP 6830 Installer Guide 87 June 07 sample csv file SpeedNumber Name PhoneNumber Information 1 Lee Myunghee 1000 lmh abc com 2 baragirl 2000 3 lmh 3000 korea ...

Page 94: ... change button functions 1 Select the function from the drop down menu next to button For Speed Dial function enter the number to be dialed For a Message button enter the address or phone number of the Voice Mail Server 2 If a function is changed click the button To delete the function for all flexible buttons 1 Select the button 4 9 1 DSS Console A 48 button DSS Console side car may be equipped w...

Page 95: ...er a Console with a Phone 1 Enter the Ethernet MAC address of the DSS Console in the DSS Registration box 2 Select the button Changing the DSS Registration requires a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice ...

Page 96: ...log indicates the Call type InComing OutGoing Missed the other Party s Address Call time Call duration and Call state A number from the Call Log can be dialed or added directly to the Phone Book To add a number from the Call Log to the Phone Book list 1 Select the button To delete all Call logs 1 Select the button To call a party from the Call Log 1 Click the button ...

Page 97: ... to set up the Time and Daylight Savings Time Configuration Within Network Time Configuration the following parameters can be set Network Time Configuration o SNTP Server Address Simple Network Time Protocol Server IP address or URL o Time Zone Time zone o DST Usage Enables Daylight Savings Time Time Format Sets the format of the LCD time display Off 12 or 24 hour ...

Page 98: ...e Month Day Time format or the North American Standard Month Week Day Time format It is recommended that the following SNTP servers be used pool ntp org ntp nasa gov clock via net tick ucla edu To modify parameters on the Network Time Configuration screen select the desired parameter and enter new values or select values from the drop down menus When modifications have been completed select to loa...

Page 99: ...ion In the Upgrade Configuration screen the results of the most recent download can be viewed Upgrade result messages are defined in Appendix C Download LCD Messages A log is provided displaying any error conditions for the Configuration file download In addition the following parameters can be modified ...

Page 100: ...ration is checked the phone checks whether the certification is expired o Root CA when the CA is verified the phone will use internal CAs including Versign When the CA is not available in the Phone memory the CA can be pasted to the web page o File to Upgrade Files S W and Configuration to check for download o Decryption Key 32 Byte hexadecimal key used for 3DES decryption of Configuration files o...

Page 101: ...e TFTP or HTTPS desired must be checked If no transport type is indicated by the radial buttons Software and Configuration file download is disabled Changes made to the Upgrade Configuration require a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice ...

Page 102: ...AN ID based on IEEE 802 1p Q The VLAN tag is assigned separately for the LIP 6812 LIP 6830 PC and LAN voice port When VLAN ID is assigned only frames with the ID are accepted and frames sent by the LIP 6812 LIP 6830 include the LAN port the VLAN information Also the PC LAN switch ports and the default gateway must be assigned to employ the VLAN tags for proper operation Jitter Buffer Configuration...

Page 103: ...and either enter a new value or select a value from the drop down menu 2 When complete select to load the new values in the LIP 6812 LIP 6830 memory Modifications made to the IEEE 802 1p Q Configuration require a reboot of the LIP 6812 LIP 6830 when you leave the menu you will receive a Reboot notice ...

Page 104: ...ult Configuration screen permits the LIP 6812 LIP 6830 Configuration to be returned to Factory Deefault values refer to Appendix A Factory Default Configuration To set the LIP 6812 LIP 6830 to default values 1 Select and confirm 2 The IP Phone configuration will load the default configuration and reboot ...

Page 105: ...15 1 Reboot The Reboot screen is used to manually reboot the LIP 6812 LIP 6830 To reboot the LIP 6812 LIP 6830 1 Select the button 2 The IP Phone will save and load any changes in the Configuration to active memory and will reboot using the changed configuration data ...

Page 106: ... The download information display has several messages that may be displayed based on the download flags and result of the most recent download Appendix C lists the messages and applicable meaning 1 Press the button to exit the menu 5 2 Troubleshooting Guide IP Address 192 168 0 20 Prev Next Subnet Mask 255 255 255 0 Prev Next Default Gateway 192 168 0 1 Prev Next Call Server 1 Address 100 0 0 1 P...

Page 107: ...ver Network setting error 1 Network Mode DHCP Make sure Network Mode is DHCP Make sure the RJ 45 LAN cable is connected securely to your LIP 6812 LIP 6830 and LAN hub or router Make sure that all network ports routers or hubs are alive Make sure your network supports DHCP 2 Network Mode Static Make sure Network Mode is Static If you entered the IP address through a phone make sure you reset your L...

Page 108: ...erver Address line 1 0 0 0 0 Proxy Port line 1 5060 Display Name line 1 Not Assigned Name line 1 Not Assigned Auth Username line 1 Not Assigned Auth Password line 1 Not Assigned Line 1 Line type Private Line 1 BLA Primary Line Not Assigned Extension for DSS line 1 Not assigned ACD Activity for Line 1 Disable ACD Group ID for line 1 Not assigned Call Server Address line 2 0 0 0 0 Proxy Port line 2 ...

Page 109: ...Not Assigned Pause Not Assigned ROUTE IP Address Not Assigned Ringer Off Ringer on VAD Off Frame Duration 20 Headset Auto Mode Disabled DTMF Relay nego DTMF Payload 101 DTMF Duration 120 milli sec Ring Type 0 frequency 425 440 Hz Ring Type 1 frequency 530 555 Hz Ring Type 2 frequency 350 375 Hz Ring Type 3 frequency 1280 1300 Hz Ring Type 4 frequency 490 500 Hz Ring Type 5 frequency 690 700 Hz Rin...

Page 110: ... North American standard format DST Start Configuration March 2 nd week Sunday at 2 am DST End Configuration November 1 st week Sunday at 2am Time Format 24 hour NETTIME Date Format DD Mon 21 Feb Provisioning Type TFTP Use DHCP option 66 150 Enable HTTPS URL Not Assigned HTTPS URL DHCP Option 160 Use DHCP option Enable HTTP HTTPS Port 80 443 ID Not Assigned Password Not Assigned Phone Specific Fil...

Page 111: ...ntercom Notification enabled ACD disabled ACD Primary Line 1 ACD Unavailable completed Enabled ACD Unavailable missed Enabled ACD Unavailable declined Enabled Direct Call disabled Direct Call Number Not Assigned Direct Call Timer 5 seconds Table A Factory Default Settings NOTE Parameters marked with an can not be modified via the LCD Menu Parameters mark with can only be modifieid using the config...

Page 112: ... RJ 45 IEEE 802 3 Ethernet Fast Ethernet switch port Power 802 3af or AC DC Power Adapter Message Indicator Speaker Mute Red LED LED Indicators 11 Programmable Buttons and 1 Headset Button Red Green LED 24 Programmable Buttons Red Green LED Physical Size H x W x D 108 x 203 x 190 mm 108 x 257 x 190 mm Weight 880 g 1020 g AC DC Adaptor Output 48VDC 100mA AC DC adaptor Input 120 VAC 0 1 A max 60 Hz ...

Page 113: ...ved configuration file is an invalid format or encrypted with an unknown key PARAMETER ERR The configuration file contains an erroneous value the value has been automatically converted to previous value INVALID ID OR PW The current ID or password for authentication is invalid DOWNLOAD OK Configuration was successfully downloaded Message Description LOAD FLAG OFF S W load is disabled NULL SERVER AD...

Page 114: ...ciated parameter to default If a value is changed for a Field Name marked with an asterik in Table D 1 the reboot flag will be enabled and the LIP Phone will reboot after initialzation is completed The first line of the Configuration file global or phone specific must be LIP 68XX configuration information SIP4B v1 0 as shown in Figure D The Configuration files can be loaded without encryption The ...

Page 115: ...ndary DNS servers if Primary DNS server is unavailable domain_name Not used Domain in which the phone resides tftp_server_address IP address or URL of a TFTP server for provisioning tos Optional Type of service ToS value for the media stream being used Valid values are 00 to FF Hex Default is 0 pc_802_priority Optional Establishes the IEEE 802 1 priority for Ethernet frames from the LIP Phone PC p...

Page 116: ... dst_start_week_of_month Optional Week of month in which DST begins Valid values are 1 to 6 and 7 1 is the first week each subsequent number is a subsequent week 7 is the last week in the month regardless of which week the last week is In the United States the default is 2 dst_start_time Optional Hour of day on which DST begins Valid values are 0 to 23 In the United States the default is 2 dst_sto...

Page 117: ...nge is from 16300 to 32700 Default is 23000 outbound_proxy_register Optional Whether to register with a proxy server during initialization Valid values are disable and enable Default is enable prack_mode Optional Although SIP use UDP phone can get reliable response ACK when this parameter is enabled Valid values are disable and enable Default is disable user_param Optional Specifies the user phone...

Page 118: ..._proxy_port Port number of the SIP proxy server that will be used by phone lines The n variable represents a phone line Valid values are 1024 to 32000 Default is 5060 line1_displayname linen_displayname Optional Identification as it should appear for caller identification purposes For example instead of jdoe company com appearing on phones that have caller ID you can specify User A in this paramet...

Page 119: ...and enable Default is disable line1_acdgroupid linen_acdgroupid Optional Specifies the ACD Agent Group ID for line1 to n where n is the line number to the max_line_num field Note Optional Routing table can be used to manage the dial plan in the LIP Phone As soon as a digit pattern matching the routing table entry is found the call set up process starts Note 0 to 9 and defines the prefix digits and...

Page 120: ... 425 440 ringtype1 Optional Two value frequency array 0 to 4000 Hz Default is 530 555 ringtype2 Optional Two value frequency array 0 to 4000 Hz Default is 350 375 ringtype3 Optional Two value frequency array 0 to 4000 Hz Default is 1280 1300 ringtype4 Optional Two value frequency array 0 to 4000 Hz Default is 490 500 ringtype5 Optional Two value frequency array 0 to 4000 Hz Default is 690 700 ring...

Page 121: ... as follows 1 disabled Disable forwarding feature 0 not usage Don t forward a call 1 no answer Forward a call when the call is not answered 2 busy Forward a call when the phone is busy 3 no answer busy Forward a call when the phone is busy or the call is not answered 4 un conditional Always forward a call Default is 0 not usage forwarding_address Optional Specifies the address to forward a call Ma...

Page 122: ...r ID blocking When enabled the phone blocks its own ID Valid values are enable and disable Default is disable anonymous_call_blk Optional Enables or disables blocking of anonymous incoming calls Valid values are enable or disable The default is disable call_waiting Optional Configures call waiting for incoming call Valid values are enable and disable Default is enable call_waiting_tone Optional En...

Page 123: ...ge to unavailable state after missing a call Valid values are enable or disable Default is enable call_direct Optional Enables Hotline Warm Line operation Valid values are enable or disable Default is disable call_direct_number Optional Destination for direct call CALL call_direct_timer Optional Delay timer for Warm Line operation Valid values are 0 to 10 seconds delay Default is 5 lang Optional S...

Page 124: ...wnlaod Optional Whether to get a configuration file from the provisioning server Valid values are disable and enable Default is enable sw_downlaod Optional Whether to get a new firmware from the provisioning server Valid values are disable and enable Default is enable dhcp_get_tftp Optional Whether to get a TFTP server address using option 66 or 150 on DHCP Valid values are disable and enable Defa...

Page 125: ...lues are disable and enable Default is enable smartup_type Optional Specifies the type of Smart Update Valid values are as follows 1 checks new version periodically 2 checks at the specific time per day Default is 2 smartup_interval Optional Specifies the interval of periodical checking Valid values are 0 to 86400 seconds Default is 3600 smartup_time Optional Specifies the time of the day to check...

Page 126: ...en the field is left blank If the default is desired it is recommended no value be assigned for the field in the Config file A Field may be deleted or commented out from the Config file to use the LIP Phones existing memory SETTINGS Assure the field parameter settings are configured to match up with the use of the phone The below file is set up for the 2 lines which is default add lines for the sp...

Page 127: ...P configurations ringer_off VAD dtmf_payload dtmf_duration frame_duration headset_mode dtmf ringtype0 ringtype1 ringtype2 ringtype3 ringtype4 ringtype5 ringtype6 cadence0 cadence1 cadence2 cadence3 cadence4 cadence5 jitterbuffer_min_delay jitterbuffer_nom_delay jitterbuffer_max_delay FWRD Forwarding Configurations condition forwarding_address noanswer_time DIAL Dial Configurations dial_mode pause_...

Page 128: ...nswer intercom_noti acd_active acd_primary_line acd_unavail_completed acd_unavail_missed acd_unavail_time_completed call_direct call_direct_number call_direct_timer SNMP SNMP configurations snmp_function snmp_manager_address snmp_read_community snmp_write_community SYSTEM System configurations lang lock_outgoing_call use_speed_number web_server telnet_server function call_park function call_pickup...

Page 129: ...DST Configurations sntp_server_address interval timezone dst_auto_adjust dst_start_month dst_start_day dst_start_day_of_week dst_start_week_of_month dst_start_time dst_stop_month dst_stop_day dst_stop_day_of_week dst_stop_week_of_month dst_stop_time time_format date_format Figure D LIP 6812 LIP 6830 Example Configuration File ...

Page 130: ...4 00 Caracas Venezuela 13 GMT 04 00 Abu Dhabi UAE 45 GMT 04 00 La Paz Bolivia 14 GMT 04 00 Tblisi Georgia 46 GMT 03 30 New Foundland 15 GMT 04 30 Kabul Afghanistan 47 GMT 03 00 Brasilia Brazil 16 GMT 05 00 Islamabad Pakistan 64 GMT 03 00 Buenos Aires Argentina 17 GMT 05 30 New Delhi India 48 GMT 03 00 Georgetown Guyana 18 GMT 06 00 Dhaka Bangladesh 65 GMT 02 00 Nuuk Greenland 63 GMT 06 30 Yangon M...

Page 131: ...aled or alphanumeric characters to enter a hostname Table E provides the input information for dial pad mode Dial Pad Mode Digit Upper Case A Lower Case a Symbols S 1 2 A B C a b c 3 D E F d e f _ 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Space Space Table E Alphanumeric Character Set ...

Page 132: ...boot up cycles the phone will request various data options from the DHCP server The following lists the DHCP options requested DHCP Option 1 Subnet Mask DHCP Option 2 Time offset in seconds of the local time zone from GMT DHCP Option 3 Default Gateway router IP Address DHCP Option 6 DNS Server IP Address DHCP Option 42 SNTP Server IP Address DHCP Option 50 IP address of the phone DHCP Option 66 TF...

Page 133: ...one will employ to HTTP HTTPS instead of the default TFTP mode If the server uses HTTPS the Phone will establish an open SSL link During the SSL handshake the Phone may optionally verify that the HTTPS Certification is valid The LIP Phone will verify the Certification is from a valid authority such as Verisign the server name is correct and the certificate has not expired Each of these three verif...

Page 134: ...he phone If different the files identified in the version file are downloaded typically the files required for download include the main firmware file and an xml file but may include other files as needed for the upgrade These files along with the version file are available from LG Nortel If desired comments may be added to the version file using as the leading character of the comment line If des...

Page 135: ...LIP 6812 LIP 6830 Installer Guide June 07 ...

Page 136: ...LIP 6812 LIP 6830 Installer Guide LGN68126830 1224IG 01 05 June 07 ...

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