6
Lexus Link
®
in an
Emergency
2.0 Lexus Link - Emergency Services
2.1 When to press the Emergency Button
Press the
(Emergency) button to contact the Lexus Link Emergency Team in
case of an emergency or life-threatening situation. Use this button only for emer-
gencies. If you press this button by mistake, please don’t end the call. Wait until an
Advisor answers so you can explain that you are not experiencing an emergency.
Otherwise, the emergency team will try to call you back to be sure you do not
need assistance and may attempt to contact emergency services if a response is
not received from you.* Please note that use of the Lexus Link system requires the
vehicle to be in Ignition On mode.
2.2 What happens when you press the Emergency Button
When you press the
button, a high-priority call is sent with your current loca-
tion to a specially-trained Lexus Link Emergency Advisor. The Emergency
Advisors are trained to respond to emergency situations and work with national
and local emergency providers to get you the help you need quickly.
Emergency Advisors are standing by 24 hours a day, 365 days a year to
respond to any emergency. They can be a calm and helpful voice for you in a trau-
matic situation.*
2.3 Automatic Notification of Air Bag Deployment
If you are in a collision and the air bags deploy, your vehicle will automatically place
a priority call to the Lexus Link Emergency Services team. Your location, as deter-
mined by a Global Positioning System (GPS), is sent with this call. This enables the
Lexus Link Advisor to relay your location to emergency service personnel so serv-
ices can be dispatched quickly. Prior to dispatching emergency personnel, a Lexus
Link Advisor will attempt to contact you in your vehicle. If you
do not require emergency personnel, simply tell the Advisor. If the Lexus Link
Advisor does not get a response from the vehicle, they will contact emergency
service personnel and provide your vehicle’s location.*
*
See section 5.2b – Limitations of Communications Technologies and
Section 5.1e – Importance of an Active Subscription
LEXUS LINK GUIDE
