when the Lexus Link button is pressed, during air bag deployments, or during
Emergency Service button requests from the vehicle. Information about you, your
vehicle, or your vehicle’s location may be used to administer Lexus Link services
and respond to legal requirements or legal process.
5.1e – Importance of an Active Subscription
The indicator light is the primary means to let you know the status of your
subscription. It is important to be aware that an active subscription is required to
receive safety and security services. If the indicator light is disabled, your
subscription has expired. If you would like to renew your subscription for Lexus Link
services, please contact Lexus Link Call Center by pushing the "SERVICES"
button twice, dial toll free 1-800-25-LEXUS (1-800-255-3987) and select the
option for Lexus Link, or contact your Lexus dealer.
Upon subscription expiration all Lexus Link services (i.e. airbag deployment
notification, emergency call functions, service call functions, remote door
locking/unlocking function, remote horn and lights function) are deactivated.
5.2 Limitations of Lexus Link Services
5.2a – General Information
An active Lexus Link subscription (including a signed Lexus Link Service
Subscription Agreement) is required in order to receive Lexus Link services. For
more information, contact Lexus Link at 1-800-25-LEXUS (1-800-255-3987).
Lexus Link services require vehicle electrical system and wireless service to be
available and operating for features to function properly. Lexus Link uses existing
emergency service providers as well as wireless and satellite technologies.
5.2b – Limitations of Communications Technologies
This system is only operational in GPS (Global Positioning System) and cellular
coverage areas. Services may not be available in an area where the GPS and/or
cellular phone signals cannot be received.
Operating the Lexus Link System during the use of Bluetooth phone will terminate
a Bluetooth phone call.
5.2c – Limitations of Remote Services
You’ll need your PIN to access some of the Lexus Link services. If, for example,
you’re locked out of your vehicle or it has been stolen, an Advisor will ask for your
PIN in order to provide assistance.
Lexus Link is powered by your vehicle’s battery. In order to preserve the battery for
starting the vehicle, Lexus Link cannot perform door unlocks, alerts, or vehicle theft
location after the vehicle has been off continuously for 48 hours.
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LEXUS LINK GUIDE
Important Lexus Link
®
Information
