iv
Service Manual
4049-XXX
Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Power-On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Symptom Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Black Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Blank Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Blurred or Fuzzy Print . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Dead Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Fan (927 Error) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Fuser Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Fuser: 920, 921, or 922 Error . . . . . . . . . . . . . . . . . . . . 2-19
Fuser: 923 or 924 Error . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Honeycomb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Horizontal Void or Streak. . . . . . . . . . . . . . . . . . . . . . . . 2-20
LAN Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Light Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Network Card 977 Errors. . . . . . . . . . . . . . . . . . . . . . . . 2-21
Network Wrap Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Output Bin Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Operator Panel Problem . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Paper Feed Problem, 500-Sheet Option or 200-Sheet Second
Drawer, Non-Rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Paper Feed, Base Printer . . . . . . . . . . . . . . . . . . . . . . . 2-23
Paper Feed, Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Paper Feed Problem, E Feeder/
100-Sheet Auxiliary Feeder . . . . . . . . . . . . . . . . . . . . . . 2-26
Paper Feed Problem, 200-Sheet Second Drawer, Rt . . 2-26
Paper Feed Problem, Dual Rear Feeder. . . . . . . . . . . . 2-27
Machine Level Information: . . . . . . . . . . . . . . . . . . . 2-27
Paper Feed Problem, High Capacity Feeder. . . . . . . . . 2-29
Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Paper Size Sensing Problem. . . . . . . . . . . . . . . . . . . . . 2-31
Regularly Spaced Marks . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Residual Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Random Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Skew, all edges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Skew, top and bottom only . . . . . . . . . . . . . . . . . . . . . . 2-33
Stalled (diamonds on display) . . . . . . . . . . . . . . . . . . . . 2-34
Vertical Void or Streak. . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Summary of Contents for Optra 4049 Series
Page 16: ...xvi Service Manual 4049 XXX Chinese Laser Notice Korean Laser Notice ...
Page 22: ...xxii Service Manual 4049 XXX ...
Page 90: ...4 11 4049 XXX ...
Page 92: ...4 13 4049 XXX ...
Page 104: ...4 25 4049 XXX ...
Page 106: ...4 27 4049 XXX ...
Page 128: ...5 2 4049 XXX Gear Train ...
Page 134: ...5 8 4049 XXX Operator Panel Output Bin Sensor Cable Op Panel Cable Connector Pin 1 Pin 1 ...
Page 144: ...7 2 4049 XXX Assembly 1 Covers ...
Page 146: ...7 4 4049 XXX Assembly 2 Lower Frame ...
Page 148: ...7 6 4049 XXX Assembly 3 Upper Frame ...
Page 150: ...7 8 4049 XXX Assembly 4 Printhead ...
Page 152: ...7 10 4049 XXX Assembly 5 Paper Feed ...
Page 154: ...7 12 4049 XXX Assembly 5 Paper Feed Continued ...
Page 156: ...7 14 4049 XXX Assembly 6 Paper Feed Alignment Gears ...
Page 158: ...7 16 4049 XXX Assembly 7 Paper Feed Drive ...
Page 160: ...7 18 4049 XXX Assembly 8 Standard Paper Tray 200 Sheet ...
Page 162: ...7 20 4049 XXX Assembly 9 Paper Tray 500 Sheet ...
Page 164: ...7 22 4049 XXX Assembly 10 Base for Paper Drawer 500 Sheet ...
Page 166: ...7 24 4049 XXX Assembly 11 Second Paper Drawer 200 Sheet ...
Page 168: ...7 26 4049 XXX Assembly 12 Optional Paper Drawer 500 Sheet ...
Page 170: ...7 28 4049 XXX Assembly 13 Fuser ...
Page 172: ...7 30 4049 XXX Assembly 13 Fuser Continued ...
Page 174: ...7 32 4049 XXX Assembly 14 Electronics ...
Page 176: ...7 34 4049 XXX Assembly 14 Electronics Continued ...
Page 178: ...7 36 4049 XXX Assembly 15 Transfer Roll ...
Page 182: ...7 40 4049 XXX Assembly 17 Envelope and 100 Sheet Auxiliary Feeder ...
Page 184: ...7 42 4049 XXX Assembly 18 Dual Rear Feeder ...
Page 186: ...7 44 4049 XXX Assembly 19 High Capacity Feeder ...