Cannot scan cards properly
Try one or more of the following:
Leave at least a 30
‑
mm (approximately 1
‑
inch) space between the cards when placing them on the
scanner glass
Clean the scanner glass
For more information, see
“Cleaning the scanner” on page 93
Contact your administrator
The printer screen timeout needs to be at least 300 seconds.
Note:
You cannot perform any subsequent scan jobs until all the scanned output are saved on the
network folder.
Adjusting scanner registration
1
From the control panel, navigate to:
>
Device
>
>
Maintenance
>
>
Config Menu
>
>
Scanner Configuration
>
>
Scanner Manual Registration
>
2
Select
Print Quick Test
, and then press
.
3
Place the Print Quick Test page on the scanner glass, and then select
Flatbed Registration
.
4
Select
Copy Quick Test
, and then press
.
5
Compare the Copy Quick Test page with the original document.
Note:
If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6
until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1
From the control panel, navigate to:
>
Device
>
>
Maintenance
>
>
Config Menu
>
>
Scanner Configuration
>
>
Scanner Manual Registration
>
2
Select
Print Quick Test
, and then press
.
3
Place the Print Quick Test page on the ADF tray.
4
Select
Front ADF Registration
.
Note:
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
5
Select
Copy Quick Test
, and then press
.
Troubleshoot a problem
144
