•
“Redrive motor service check” on page 246
•
“Duplex motor service check” on page 246
•
“Toner add motor service check” on page 247
•
“Main cooling fan service check” on page 247
•
“Cartridge cooling fan service check” on page 248
•
“Fuser cooling fan service check” on page 248
•
“9yy error messages” on page 248
•
“Steps before starting the 9yy service checks” on page 252
•
“System software error service check” on page 253
•
“NVRAM mismatch failure service check” on page 258
•
“RAM memory error service check” on page 259
•
“Download emulation cyclic redundancy service check” on page 259
•
“Base printer symptoms” on page 260
•
“Network service check” on page 260
•
“Dead machine service check” on page 262
1yy error messages
Error code
Description
Action
111.30
Printhead ID error
Go to
“Printhead ID service check” on page 242
.
111.31
Printhead no first HSYNC error
Go to
“Printhead service check” on page 242
.
111.32
Printhead loss of HSYNC error
Go to
“Printhead service check” on page 242
.
111.33
Printhead loss of HSYNC during servo
Go to
“Printhead service check” on page 242
.
111.34
Printhead mirror motor loss of lock
Go to
“Printhead service check” on page 242
.
111.35
Printhead mirror motor initial lock
Go to
“Printhead service check” on page 242
.
111.36
Printhead mirror motor stabilization error Go to
“Printhead service check” on page 242
.
111.37
Page reached input sensor but the mirror
motor was not locked
Go to
“Printhead service check” on page 242
.
111.38
Page reached input sensor but the
printhead startup was not complete
Go to
“Printhead service check” on page 242
.
111.90
Printhead video cable not plugged in
See
“Printhead service check” on page 242
.
120.10
Fuser drive Motor Halls detection error
See
“Fuser drive motor service check” on page 243
.
120.20
Fuser drive Motor took too long to stop
See
“Fuser drive motor service check” on page 243
.
120.30
Fuser drive Motor Unable To Lock (before
motor ID)
See
“Fuser drive motor service check” on page 243
.
120.40
Fuser drive motor over
‑
speed error
Go to
“Fuser drive motor service check” on page 243
.
120.60
Fuser drive motor unable to lock (after
motor ID)
Go to
“Fuser drive motor service check” on page 243
.
120.70
Fuser drive motor out of lock
Go to
“Fuser drive motor service check” on page 243
.
4063
Diagnostic information
238
Summary of Contents for M5170
Page 30: ...4063 30 ...
Page 40: ...4063 40 ...
Page 354: ...4063 354 ...
Page 415: ...3 Remove the toner supply 4 Remove the imaging unit 4063 Repair information 415 ...
Page 545: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 545 ...
Page 549: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 549 ...
Page 559: ...2 Remove the two screws B then remove the right cover 4063 Repair information 559 ...
Page 561: ...2 Remove the two screws B then remove the left cover 4063 Repair information 561 ...
Page 590: ...2 Remove the two screws B then remove the left cover 4063 Repair information 590 ...
Page 592: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 592 ...
Page 616: ...6 Remove the 10 screws A and then remove the inner left frame 4063 Repair information 616 ...
Page 625: ...2 Remove the two screws C then remove the right cover 4063 Repair information 625 ...
Page 631: ...2 Remove the two screws C then remove the left cover 4063 Repair information 631 ...
Page 699: ...3 Remove the two screws A and then remove the shield 4063 Repair information 699 ...
Page 701: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 701 ...
Page 705: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 705 ...
Page 724: ...3 Remove the two screws A and then remove the shield 4063 Repair information 724 ...
Page 730: ...3 Remove the two screws A and then remove the shield 4063 Repair information 730 ...
Page 732: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 732 ...
Page 734: ...3 Remove the two screws A and then remove the shield 4063 Repair information 734 ...
Page 778: ...4063 778 ...
Page 790: ...4063 790 ...
Page 799: ...4063 799 ...
Page 802: ...4063 Parts catalog 802 ...
Page 803: ...Assembly 1 Covers 4063 Parts catalog 803 ...
Page 806: ...4063 Parts catalog 806 ...
Page 807: ...Assembly 2 Paper path 4063 Parts catalog 807 ...
Page 809: ...Assembly 3 Fusers 4063 Parts catalog 809 ...
Page 811: ...Assembly 4 Electronics 4063 Parts catalog 811 ...
Page 814: ...4063 Parts catalog 814 ...
Page 815: ...Assembly 5 Drive motors 11 12 4063 Parts catalog 815 ...
Page 817: ...Assembly 6 Duplex 4063 Parts catalog 817 ...
Page 819: ...Assembly 7 Frame 16 16 17 4063 Parts catalog 819 ...
Page 821: ...Assembly 8 Control panel 9 10 17 6 7 7 8 5 11 12 13 14 14 15 15 16 4063 Parts catalog 821 ...
Page 824: ...4063 Parts catalog 824 ...
Page 827: ...Assembly 10 Input options 1 2 3 4063 Parts catalog 827 ...
Page 829: ...Assembly 11 250 sheet tray option 4063 Parts catalog 829 ...
Page 831: ...Assembly 12 550 sheet tray option 4063 Parts catalog 831 ...
Page 833: ...Assembly 13 High capacity input tray option 1 1 2 4063 Parts catalog 833 ...
Page 837: ...Assembly 15 Output options 4063 Parts catalog 837 ...
Page 839: ...Assembly 16 Output expander option 1 4063 Parts catalog 839 ...
Page 841: ...Assembly 17 Output expander option 2 4063 Parts catalog 841 ...
Page 843: ...Assembly 18 Output expander option 3 4063 Parts catalog 843 ...
Page 845: ...Assembly 19 Output expander option 4 4063 Parts catalog 845 ...
Page 847: ...Assembly 20 High capacity output expander option 1 4063 Parts catalog 847 ...
Page 849: ...Assembly 21 High capacity output expander option 2 4063 Parts catalog 849 ...
Page 851: ...Assembly 22 High capacity output expander option 3 4063 Parts catalog 851 ...
Page 853: ...Assembly 23 High capacity output expander option 4 4063 Parts catalog 853 ...
Page 855: ...Assembly 24 Staple finisher option 1 4063 Parts catalog 855 ...
Page 857: ...Assembly 25 Staple finisher option 2 4063 Parts catalog 857 ...
Page 859: ...Assembly 26 Staple finisher option 3 4063 Parts catalog 859 ...
Page 861: ...Assembly 27 Staple finisher option 4 4063 Parts catalog 861 ...
Page 863: ...Assembly 28 Mailbox option 1 4063 Parts catalog 863 ...
Page 865: ...Assembly 29 Mailbox option 2 4063 Parts catalog 865 ...
Page 867: ...Assembly 30 Mailbox option 3 4063 Parts catalog 867 ...
Page 869: ...Assembly 31 Staple hole punch finisher option 1 4063 Parts catalog 869 ...
Page 871: ...Assembly 32 Staple hole punch finisher option 2 4063 Parts catalog 871 ...
Page 873: ...Assembly 33 Staple hole punch finisher option 3 4063 Parts catalog 873 ...
Page 875: ...Assembly 34 Staple hole punch finisher option 4 4063 Parts catalog 875 ...
Page 878: ...4063 Parts catalog 878 ...
Page 888: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 888 ...
Page 922: ...4063 Index 922 ...
Page 936: ...4063 Part number index 936 ...