Internal solutions port does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 108
.
Note:
Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure that it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
Parallel or serial interface card does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
Troubleshooting
75
Summary of Contents for CS720 Series
Page 41: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 41...
Page 43: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 43...
Page 45: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 45...
Page 47: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 47...
Page 53: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 53...
Page 110: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 110...
Page 111: ...5 Attach the housing to the controller board access cover Upgrading and migrating 111...
Page 117: ...5 Open door B 6 Open door C Upgrading and migrating 117...