background image

Internal solutions port does not operate correctly

Action

Yes

No

Step 1

Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.

Is the ISP listed in the Installed Features list?

Go to step 3.

Go to step 2.

Step 2

Remove, and then install the ISP. For more information, see

“Installing an internal solutions port” on page 108

.

Note: 

Use a supported ISP.

Does the ISP operate correctly?

The problem is
solved.

Go to step 3.

Step 3

Check the cable and the ISP connection.

a

Use the correct cable, and then make sure that it is securely
connected to the ISP.

b

Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.

Does the ISP operate correctly?

The problem is
solved.

Contact 

customer

support

.

Parallel or serial interface card does not operate correctly

Action

Yes

No

Step 1

Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.

Is the parallel or serial interface card listed in the Installed Features
list?

Go to step 3.

Go to step 2.

Step 2

Remove, and then install the parallel or serial interface card.

For more information, se

“Installing an internal solutions port” on

page 108

.

Does the parallel or serial interface card operate correctly?

The problem is
solved.

Go to step 3.

Step 3

Check the connection between the cable and the parallel or serial
interface card.

Does the parallel or serial interface card operate correctly?

The problem is
solved.

Contact 

customer

support

.

Troubleshooting

75

Summary of Contents for CS720 Series

Page 1: ...CS720 CS725 CS725R CS727 CS728 Printers User s Guide June 2019 www lexmark com Machine type s 5028 Model s 135 1A5 630 6A0...

Page 2: ...17 Customizing the home screen 17 Using Display Customization 17 Setting up Forms and Favorites 17 Con guring Eco Settings 18 Managing contacts 18 Setting up and using the accessibility features 20 E...

Page 3: ...ard disk memory 32 Con guring printer hard disk encryption 32 Restoring factory default settings 32 Statement of Volatility 33 Maintaining the printer 34 Adjusting the speaker volume 34 Networking 34...

Page 4: ...blems 72 Hardware options problems 74 Issues with supplies 76 Paper feed problems 78 Printing problems 82 Color quality problems 103 Contacting customer support 105 Upgrading and migrating 106 Hardwar...

Page 5: ...s multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of re property damage or poor printer perfo...

Page 6: ...printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in ooring If the printer does not have a caster base but is con gured with opt...

Page 7: ...parts Refer service or repairs other than those described in the user documentation to a service representative This product uses a printing process that heats the print media and the heat may cause t...

Page 8: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer rmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com...

Page 9: ...d with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with t...

Page 10: ...tion 1 Top 178 mm 7 in 2 Right side 127 mm 5 in 3 Front 508 mm 20 in 4 Left side 127 mm 5 in 5 Rear 76 mm 3 in Printer con gurations CAUTION TIPPING HAZARD Installing one or more options on your print...

Page 11: ...risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid...

Page 12: ...ble option 3 USB printer port Connect the printer to a computer 4 Printer power cord socket Connect the printer to a properly grounded electrical outlet Using the control panel Use the To 1 Display Vi...

Page 13: ...ckward and delete a character in an input eld Understanding the status of the power button and indicator light Indicator light Printer status Off The printer is off or in Hibernate mode Blue The print...

Page 14: ...Note You can also access this setting by touching the top section of the home screen 3 Change Language Change the language on the printer display 4 Settings Access the printer menus 5 USB Drive View s...

Page 15: ...PPDS Paper Tray Con guration Media Con guration Bin Con guration Network Ports Network Overview Wireless AirPrint Ethernet TCP IP IPv6 SNMP IPSec LPD Con guration HTTP FTP Settings ThinPrint USB Paral...

Page 16: ...rk Help Print All Guides Color Quality Guide Connection Guide Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide Troubleshooting Basic Print Quality Samples Advanced Print Q...

Page 17: ...allpaper 2 Select an image to use 3 Apply the changes Creating a slide show Before you begin make sure to con gure the slide show settings For more information see the documentation that came with the...

Page 18: ...h as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 From the Contacts section add a contact Note You can assign the c...

Page 19: ...ontact Groups section click a group name and then edit the information 4 Apply the changes Deleting contacts or groups 1 Open a web browser and then type the printer IP address in the address eld Note...

Page 20: ...d the 5 key until you hear a voice message 2 Press Tab to navigate the focus cursor to the OK button and then press Enter Notes Voice Guidance is also activated when you insert headphones into the hea...

Page 21: ...nd the limits of the screen Note This gesture requires the use of two ngers to drag across a zoomed image Swipe up then left Exit an application and return to the home screen Swipe down then left Canc...

Page 22: ...ty media Con guring Universal paper settings 1 From the home screen touch Settings Paper Media Con guration Universal Setup 2 Con gure the settings Loading trays CAUTION TIPPING HAZARD To reduce the r...

Page 23: ...e front of the tray For two sided printing load letterhead facedown with the header toward the back of the tray Do not slide paper into the tray Make sure that the stack height is below the maximum pa...

Page 24: ...he multipurpose feeder 1 Open the multipurpose feeder 2 Adjust the guide to match the size of the paper you are loading 3 Flex fan and align the paper edges before loading Loading paper and specialty...

Page 25: ...ated linings or self stick adhesives 5 From the Paper Menu in the control panel set the paper size and type to match the paper loaded in the tray Linking trays 1 Open a Web browser and then type the p...

Page 26: ...ve the settings Note You can also change the paper size and type settings from the printer control panel Warning Potential Damage The temperature of the fuser varies according to the speci ed paper ty...

Page 27: ...kTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer 1 Open the document and then send or share the document to Lexmark Mobile Print Note Some third party a...

Page 28: ...om a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certi ed printer Notes This application is supported only i...

Page 29: ...uch the printer or the ash drive in the area shown while actively printing reading or writing from the memory device Loss of data or a malfunction can occur Supported ash drives and le types Flash dri...

Page 30: ...ory Note Repeat held jobs are stored so extra copies can be printed later Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory Note Verify jobs print one...

Page 31: ...the home screen touch Job Queue Note You can also access this setting by touching the top section of the home screen 2 Select the job to cancel From the computer 1 Depending on the operating system d...

Page 32: ...process can take from several minutes to more than an hour making the printer unavailable for other tasks Con guring printer hard disk encryption 1 From the home screen touch Settings Security Disk E...

Page 33: ...ommissioned The printer hard disk is being replaced The printer is being moved to a different department or location The printer is being serviced by someone from outside your organization The printer...

Page 34: ...to default value after the session is logged out when the printer wakes from Sleep or Hibernate mode or after a power on reset 1 From the control panel select Settings Device Accessibility Headphone...

Page 35: ...IP address then do not change the con guration If the computers are con gured to use the network name instead of an IP address then do not change the con guration If you are adding a wireless interna...

Page 36: ...ter caused by improper handling is not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipu...

Page 37: ...k parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated...

Page 38: ...SK0 74C6SK0 Cyan 74C1SC0 74C2SC0 74C3SC0 74C4SC0 74C5SC0 74C6SC0 Magenta 74C1SM0 74C2SM0 74C3SM0 74C4SM0 74C5SM0 74C6SM0 Yellow 74C1SY0 74C2SY0 74C3SY0 74C4SY0 74C5SY0 74C6SY0 1 These Return Program t...

Page 39: ...B20M0 75B30M0 75B40M0 75B50M0 75B60M0 Yellow 75B10Y0 75B20Y0 75B30Y0 75B40Y0 75B50Y0 75B60Y0 Lexmark CS727 and CS728 Regular cartridges Item Worldwide Regular toner cartridges Black 75B0010 Cyan 75B00...

Page 40: ...e kit type 00 110 120 V 41X0554 Fuser maintenance kit type 01 220 240 V 41X0556 Fuser maintenance kit type 02 100 V 41X0552 Ordering a transfer module Item Part number Transfer module 40X9929 Replacin...

Page 41: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 41...

Page 42: ...direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may...

Page 43: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 43...

Page 44: ...10 Insert the waste toner bottle 11 Close door B Replacing the imaging kit 1 Open door B Maintaining the printer 44...

Page 45: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 45...

Page 46: ...not expose the photoconductor unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the shiny photoconductor d...

Page 47: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 47...

Page 48: ...10 Insert the waste toner bottle 11 Close door B Replacing a toner cartridge 1 Open door B Maintaining the printer 48...

Page 49: ...2 Remove the toner cartridge 3 Unpack the new toner cartridge 4 Insert the new toner cartridge 5 Close door B Maintaining the printer 49...

Page 50: ...Replacing the waste toner bottle 1 Open door B 2 Remove the waste toner bottle 3 Unpack the new waste toner bottle Maintaining the printer 50...

Page 51: ...then unplug the power cord from the electrical outlet 2 Open doors A and D CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surfac...

Page 52: ...an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 8 Reset the fuser maintenance counter For more information see Resetting the maintenance...

Page 53: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 53...

Page 54: ...RY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Replacing the pic...

Page 55: ...t the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properl...

Page 56: ...2 Remove the separator pad 3 Unpack the new separator pad 4 Insert the new separator pad until it clicks into place 5 Insert the tray Maintaining the printer 56...

Page 57: ...Replacing the transfer module 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Open door B 3 Remove the waste toner bottle Maintaining the printer 57...

Page 58: ...he imaging kit 5 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the p...

Page 59: ...6 Remove the transfer module 7 Unpack the new transfer module and then remove the packing material 8 Insert the new transfer module 9 Close door A Maintaining the printer 59...

Page 60: ...e printer CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and eas...

Page 61: ...en disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in ooring If the printer do...

Page 62: ...mode before sending a print job The Embedded Web Server is disabled when the printer is in hibernate mode Adjusting the brightness of the printer display 1 From the home screen touch Settings Device P...

Page 63: ...s included with the information on product recycling Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packa...

Page 64: ...e stack height is below the maximum paper ll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pre...

Page 65: ...ter control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ushes blank pages or pages with partial prints after a...

Page 66: ...mage A sensor inside the optional tray is easily damaged by static electricity Touch a metal surface before removing the jammed paper in the tray 2 Remove the jammed paper Note Make sure that all pape...

Page 67: ...are removed 4 Insert the tray Paper jam in the standard bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed 2 Open doors A and D and then remove any paper fragments CAUT...

Page 68: ...1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note...

Page 69: ...3 Open the fuser access door 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 69...

Page 70: ...Paper jam in the duplex unit 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Cl...

Page 71: ...2 Open the duplex cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the duplex cover and door A Clearing jams 71...

Page 72: ...ngs page and then nding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Is the printer IP address correct Go to step 3 Type the corre...

Page 73: ...tion see Supported ash drives and le types on page 29 Does the error message still appear Go to step 3 The problem is solved Step 3 Check if the front USB port is disabled For more information see Ena...

Page 74: ...is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re or ele...

Page 75: ...ceptacle of the controller board Does the ISP operate correctly The problem is solved Contact customer support Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a...

Page 76: ...ol panel select Continue to stop the defragmentation and continue printing Format the ash memory Note If the error message remains then the ash memory may be defective and needs to be replaced Issues...

Page 77: ...nty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or pa...

Page 78: ...Yes No Step 1 a From the home screen touch Settings Print Layout Collate b Set Collate to On c Print the document Are the pages collated correctly The problem is solved Go to step 2 Step 2 a From the...

Page 79: ...p 3 The problem is solved Step 3 a Remove paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh...

Page 80: ...f the printer 2 Unplug the power cord from the electrical outlet 3 Remove the indicated tray 4 Insert the tray 5 Connect the power cord to the electrical outlet CAUTION POTENTIAL INJURY To avoid the r...

Page 81: ...ep 2 a From the Paper menu on the control panel check if the printer is detecting the correct paper size b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved...

Page 82: ...new le and then print the documents Are the documents printed The problem is solved Go to step 3 Step 3 If you are printing from the Internet then the printer may be reading the multiple job titles a...

Page 83: ...e setting matches the paper loaded in the tray You can also change the setting on the printer control panel b Print the document Is the printer printing slow Go to step 3 The problem is solved Step 3...

Page 84: ...document Is the printer printing slow Go to step 8 The problem is solved Step 8 a Add more printer memory b Print the document Is the printer printing slow Contact customer support The problem is solv...

Page 85: ...turn it back on b Resend the print job Is the document printed The problem is solved Go to step 5 Step 5 a Remove and then reinstall the printer software Note The printer software is available at htt...

Page 86: ...s solved Step 2 a Replace the imaging unit or imaging kit Warning Potential Damage Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes Extended exposure to light may...

Page 87: ...send the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Make sure that the paper has no texture or rough nishes Are you printing on textured or rough paper Change the...

Page 88: ...nting Preferences or Print dialog Notes Make sure that the settings match the paper loaded in the tray You can also change the settings on the printer control panel b Resend the print job Do ghost ima...

Page 89: ...unit or imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage To avoid damage do not touch the underside of the imag...

Page 90: ...send the print job Do horizontal dark lines still appear on prints Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging unit or imaging kit Warning Potential Damage Do not...

Page 91: ...ded paper type b Resend the print job Do horizontal white lines still appear on prints Go to step 3 The problem is solved Step 3 a Remove and then reinstall the imaging unit or imaging kit Warning Pot...

Page 92: ...the correct paper size b Resend the print job Are the margins correct The problem is solved Go to step 3 Step 3 a Depending on your operating system specify the paper size from the Printing Preference...

Page 93: ...ged or uneven characters Contact customer support The problem is solved Light print Action Yes No Step 1 a From the Quality menu on the control panel select Color Adjust b Resend the print job Is the...

Page 94: ...the texture settings to match the paper you are printing on Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper u...

Page 95: ...ottled Go to step 4 The problem is solved Step 4 a Replace the textured or rough paper loaded in the tray with plain paper b Print the document Is the print still mottled Go to step 5 The problem is s...

Page 96: ...kewed Go to step 2 The problem is solved Step 2 a Check if you are printing on a supported paper b Resend the print job Is the print still crooked or skewed Contact customer support The problem is sol...

Page 97: ...istance and then contact customer support or your service representative The problem is solved Step 3 a Using the Maintenance Defect Ruler measure the distance between the defects on the affected colo...

Page 98: ...upport The problem is solved Text or images cut off Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the paper guides in the tray to the correct position for the paper loaded b...

Page 99: ...d the print job Is the page or image still clipped Contact customer support The problem is solved Toner easily rubs off Leading edge Trailing edge ABC DEF Action Yes No 1 Depending on your operating s...

Page 100: ...solved Vertical dark lines or streaks ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No a Remove and then reinstall the imaging unit or imaging kit Warning Potential Damage Do not expose the...

Page 101: ...properly grounded electrical outlet that is near the product and easily accessible Is the printer responding The problem is solved Go to step 2 Step 2 Check if the electrical outlet is turned off by a...

Page 102: ...are printing on the correct paper b Print the document Is the document printed on the correct paper Go to step 2 Load the correct paper size and paper type Step 2 a Depending on your operating system...

Page 103: ...ximates the colors displayed on a computer monitor This setting uses only black toner to create all levels of neutral gray sRGB Vivid Provides an increased color saturation for the sRGB Display color...

Page 104: ...RGB or CMYK combinations then manual color correction is not useful It is also not effective if the software program or the computer operating system controls the adjustment of colors In most situati...

Page 105: ...omer support Before contacting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive...

Page 106: ...tional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices a...

Page 107: ...3 Unpack the memory card Warning Potential Damage Avoid touching the connection points along the edge of the card 4 Insert the memory card until it clicks into place Upgrading and migrating 107...

Page 108: ...ware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to...

Page 109: ...3 Unpack the internal solutions port ISP kit 1 ISP 2 Mounting bracket 3 Thumbscrews 4 Housing Upgrading and migrating 109...

Page 110: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 110...

Page 111: ...5 Attach the housing to the controller board access cover Upgrading and migrating 111...

Page 112: ...cover 8 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rat...

Page 113: ...rinter then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a at head screwdriver remove the...

Page 114: ...he entire length of the connector on the card must touch and be ush against the controller board Warning Potential Damage Improper installation of the card may cause damage to the card and the control...

Page 115: ...or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the...

Page 116: ...3 Unpack the hard disk 4 Attach the hard disk to the controller board Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 116...

Page 117: ...5 Open door B 6 Open door C Upgrading and migrating 117...

Page 118: ...cover 10 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately r...

Page 119: ...installed then unlock them from the printer before lifting the printer Do not try to lift the printer and trays at the same time 4 Align the printer with the optional tray and then lower the printer u...

Page 120: ...guration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navi...

Page 121: ...tion or Import Con guration b Follow the instructions on the screen Updating rmware Some applications require a minimum device rmware level to operate correctly For more information on updating the de...

Page 122: ...the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or...

Page 123: ...ett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the pr...

Page 124: ...agement and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by...

Page 125: ...approximately 2 years This is based on storage in a standard office environment at 22 C 72 F and 45 humidity 2 Wet bulb temperature is determined by the air temperature and the relative humidity Laser...

Page 126: ...p Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a speci ed period of t...

Page 127: ...ency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure r...

Page 128: ...e may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide re...

Page 129: ...ux quipements pouvant causer des interf rences NMB 003 VCCI B VCCI B European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives...

Page 130: ...harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by usin...

Page 131: ...at www lexmark com en_us about regulatory compliance european union declaration of conformity html This product satis es the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950...

Page 132: ...product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Le...

Page 133: ...For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following...

Page 134: ...34 conservation settings Eco Mode 62 hibernate mode 62 sleep mode 62 conserving supplies 62 contacting customer support 105 contacts adding 18 deleting 19 editing 19 control panel using 12 customer su...

Page 135: ...al solutions port installing 108 troubleshooting 75 J jam clearing multipurpose feeder 67 trays 66 jams avoiding 64 locating jam areas 65 locations 65 jams clearing in the duplex unit 68 in the fuser...

Page 136: ...per 102 paper curl 79 paper frequently jams 81 print jobs do not print 84 slow printing 83 tray linking does not work 79 unable to read ash drive 73 printer basic model 10 fully con gured 10 minimum c...

Page 137: ...57 trays installing 119 linking 25 loading 22 unlinking 25 troubleshooting cannot open Embedded Web Server 72 FAQ about color printing 103 printer is not responding 101 troubleshooting color quality...

Page 138: ...vertical dark lines or streaks appear on prints 100 vertical white lines 100 Voice Guidance activating 20 speech rate 20 Voice Guidance speech rate adjusting 20 volatile memory 33 erasing 32 volatili...

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