Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action
Yes
No
Step 1
Check if you are using a supported browser:
•
Internet Explorer® version 9 or later
•
Safari version 8.0.3 or later
•
Google Chrome
TM
•
Mozilla Firefox
Is your browser supported?
Go to step 2.
Install a supported
browser.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•
From the home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note:
An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3.
Type the correct
printer IP address in
the address field.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4.
Turn on the printer.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5.
Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure.
For more information, see the setup documentation that came with
the printer.
Are the cable connections secure?
Go to step 6.
Secure the cable
connections.
Troubleshooting
72
Summary of Contents for CS720 Series
Page 41: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 41...
Page 43: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 43...
Page 45: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 45...
Page 47: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 47...
Page 53: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 53...
Page 110: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 110...
Page 111: ...5 Attach the housing to the controller board access cover Upgrading and migrating 111...
Page 117: ...5 Open door B 6 Open door C Upgrading and migrating 117...