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If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the
equipment:

1

Remove the plug from the EXT port on the back of the printer.

Note: 

Once this plug is removed, any country- or region-specific equipment you connect to the printer by the

adapter, as shown, will not function properly.

2

Connect your telecommunications equipment directly to the EXT port on the back of the printer.

Warning—Potential Damage: 

Do not touch cables or the printer in the area shown while actively sending or

receiving a fax.

Country/region

Saudi Arabia

United Arab Emirates

Egypt

Bulgaria

Czech Republic

Belgium

Australia

South Africa

Greece

Israel

Hungary

Poland

Romania

Russia

Slovenia

Spain

Turkey

Fax Setup

10

Summary of Contents for 5495 - X Color Inkjet

Page 1: ...X5400 Series Fax Guide January 2008 www lexmark com...

Page 2: ...Fax 19 Loading original documents on the scanner glass 19 Loading original documents into the Automatic Document Feeder 20 Sending a fax 22 Entering a fax number 22 Sending a fax using the software 2...

Page 3: ...reports 38 Ordering Cartridges 39 Ordering print cartridges 39 Troubleshooting 40 Setup Troubleshooting 40 Incorrect language appears on the display 40 Power button is not lit 40 Software does not in...

Page 4: ...4...

Page 5: ...n Where to find North America Where to find rest of world Telephone support Call us at US 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Canada 1 800 539 6275 Support in E...

Page 6: ...world Limited Warranty Information LexmarkInternational Inc furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the ori...

Page 7: ...Keep paper straight when feeding into the ADF 6 Automatic Document Feeder ADF Scan copy or fax multiple page letter legal and A4 size documents 7 Automatic Document Feeder ADF exit tray Hold paper as...

Page 8: ...Note Remove the plug to access the port 5 LINE port Connect the printer to an active telephone line to send and receive faxes The printer must be connected to this telephone line to receive incoming f...

Page 9: ...lands France Portugal To connect your printer to an answering machine or other telecommunications equipment use the telephone line adapter included in the box with the printer 1 Connect one end of the...

Page 10: ...the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer Warning Potential Damage Do not touch cab...

Page 11: ...egion specific equipment that you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the prin...

Page 12: ...ty device such as a DSL filter is required You do not need to attach the printer to a computer but you do need to connect it to a telephone line to send and receive faxes You can connect the printer t...

Page 13: ...mmunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following A telephone An answering machine Three telephone cords A telephone wall jack 2 Connect one telepho...

Page 14: ...jack 2 Connect one end of the telephone cord into the LINE port of the printer 3 Connect the other end of the telephone cord into an active telephone wall jack Connecting directly to a telephone wall...

Page 15: ...one communication connect a second telephone line not provided between the telephone and the F slot of an active telephone wall jack 5 If you would like to use the same line for recording messages on...

Page 16: ...cations equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following A telephone A computer with a modem Two telephone cords A telephone wall jack 2 Connect a telephone cor...

Page 17: ...eps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the fol...

Page 18: ...t and other fax settings 4 Click the Dialing and Sending tab 5 From the Dialing on your phone line area select Behind PBX from the Dialing Method drop down list 6 Click OK to save the setting Using a...

Page 19: ...Using the computer see Customizing settings using the Fax Setup Utility on page 29 CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any elect...

Page 20: ...You can load A4 letter or legal size paper into the Automatic Document Feeder ADF Notes Use only new unwrinkled paper that is not curled Do not load postcards photos small items transparencies photo p...

Page 21: ...tomatic Document Feeder ADF until you hear a beep Document Loaded appears on the display and the document feeds into the Automatic Document Feeder ADF Note Preview is not supported when using the Auto...

Page 22: ...s Fax Mode 2 Enter a fax number using The text box Enter a fax number using the keypad Notes You can include a calling card number as part of the fax number Enter a maximum of 64 digits in a fax numbe...

Page 23: ...se now and then click Next 9 To send your fax Immediately Select the Send now option At a scheduled time a Select the Delay sending until option b Set a time and date 10 If you want a paper copy of yo...

Page 24: ...ner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 From the control panel...

Page 25: ...your phone line type area enter the code you want to use Note The code can include up to seven numbers commas periods and or these symbols 6 Click OK to save the setting Using Caller ID from the cont...

Page 26: ...ick Fax History and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Answering on your phone line type section se...

Page 27: ...ree rings set the printer to answer calls after five rings Forwarding faxes Use the fax forwarding feature if you are going to be away but still want to receive your faxes There are three fax forwardi...

Page 28: ...the display Use this To View View Phone Book entries Add Create a new Speed Dial or Group Dial entry Remove Delete a Speed Dial or Group Dial entry Modify Edit a Speed Dial or Group Dial entry Print P...

Page 29: ...ow to set up multiple Speed Dial and or Group Dial entries see Setting up Speed Dial on page 37 Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax setting...

Page 30: ...er Enter a maximum of 64 digits in a fax number Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try Choose whether...

Page 31: ...after you finish customizing the settings 6 Close the Fax Setup Utility Understanding the Fax menu To access and navigate the Fax menu 1 From the control panel press Fax Mode The fax default screen a...

Page 32: ...nt a test page Device Setup Customize printer setup settings Defaults Customize printer settings Setting Auto Answer to on 1 From the desktop double click the Productivity Studio icon 2 From the Welco...

Page 33: ...to save the setting 15 Press twice 16 Press or repeatedly until Tools appears 17 Press 18 Press or repeatedly until Device Setup appears 19 Press 20 Press or repeatedly until Date Time appears 21 Pres...

Page 34: ...s m Press to save the setting Blocking junk faxes 1 From the desktop double click the Productivity Studio icon 2 From the left pane of the Welcome screen click Fax The Fax Solution Software appears 3...

Page 35: ...ws Vista click In Windows XP and earlier click Start b Click Programs or All Programs Lexmark X5400 Series c Click Fax Solutions a Do one of the following In Windows Vista click In Windows XP and earl...

Page 36: ...top double click the Productivity Studio icon 2 From the Settings area in the left pane of the Welcome screen click Setup and manage faxes 3 From the I Want To menu click Adjust speed dial list and ot...

Page 37: ...utomatically receives the incoming fax Setting up Speed Dial 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings...

Page 38: ...ols Printing fax activity reports 1 From the desktop double click the Productivity Studio icon 2 From the left pane of the Welcome screen click Fax The Fax Solution Software appears 3 Click Tools Crea...

Page 39: ...cartridge 28A 175 Black cartridge2 28 175 High yield black cartridge 34 500 Color cartridge 29A 150 Color cartridge2 29 150 High yield color cartridge 35 475 Photo cartridge 31 Not applicable 1 Values...

Page 40: ...he display 2 Press to save SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP 1 From the control panel press Copy Mode 2 Press 3 Press or repeatedly until Tools appears 4 Press 5 Press or repeatedly unti...

Page 41: ...HECK YOUR SYSTEM REQUIREMENTS Check that your computer meets the minimum system requirements listed on the printer box CHECK USB CONNECTION 1 Check the USB cable for any obvious damage 2 Firmly plug t...

Page 42: ...nstall the printer software 1 Click Programs or All Programs Lexmark X5400 Series 2 Select Uninstall 3 Follow the instructions on the computer screen to remove the printer software 4 Restart the compu...

Page 43: ...5 If you hear a dial tone connect the printer to that wall jack REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device Certain devices can be connected to the printer so that digital...

Page 44: ...yourtelephone company to obtain the keypad sequence for temporarily disabling Call Waiting DO YOU HAVE VOICE MAIL SERVICE Voice mail offered through your local telephone company may disrupt fax transm...

Page 45: ...ing LOAD PAPER Load paper to print any faxes that have been stored in the printer CHECK THE AUTO ANSWER BUTTON If the Auto Answer light is on The printer will answer after the preset number of telepho...

Page 46: ...eate appears 10 Press 11 Enter the prefix to be dialed before each telephone number 12 Press Check Speed Dial number Check to make sure Speed Dial has been programmed for the number that you wish to d...

Page 47: ...CHECKLIST FOR SENDER Check that the quality of the original document is satisfactory Resend the fax There may have been a problem with the quality of the telephone line connection Increase the fax sca...

Page 48: ...letter size paper Remote Fax Error These are possible causes and solutions Try one or more of the following CHECK PHONE LINE Resend the fax There may have been a problem with the quality of the teleph...

Page 49: ...ge the redial settings 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly until Fax Setup appears 4 Press 5 Press or repeatedly until Dialing and Sending appears 6 Press 7 To change...

Page 50: ...tto a DSLfilterorrouterthatwillsupport analog use Formore information contact your DSL provider If you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX...

Page 51: ...rovements or changes in the products or the programs described may be made at any time Referencesin this publication to products programs or services do notimply thatthe manufacturer intendsto make th...

Page 52: ...d under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark Internat...

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