Color quality information
148
Troubleshooting
Color quality information
This section helps you understand how operations available on the printer can be used to adjust and customize color
output.
Quality Menu
Selections available in the Quality Menu provide the user with multiple options that can adjust color characteristics of the
printer.
Values marked by an asterisk (*) are the factory default settings. Values selected in the printer PostScript or PCL emulation
drivers for Windows will override printer settings.
Solid color pages
• A toner cartridge is
defective.
• Your printer requires
servicing.
• Replace the toner cartridge.
• Call for service.
The paper curls badly once it prints and
exits to a bin
• The Type and Weight
settings are not appropriate
for the type of paper or
specialty media you are
using.
• The paper has been stored
in a high humidity
environment.
• Change Paper Type and Paper Weight
to match the paper or specialty media
loaded in the printer.
• Load paper from a fresh package.
• Store paper in its original wrapper until
you use it.
• See Storing paper.
Menu item
Purpose
Values
Print Mode
To determine whether images are
printed in a monochrome
grayscale or in color.
Color*
Black Only
Color
Correction
To adjust the printed color to
better match the colors of other
output devices or standard color
systems.
Due to the differences between
additive and subtractive colors,
certain colors that appear on the
monitor are impossible to
duplicate on the printer.
Auto*
Applies different color conversion
tables to each object on the printed
page, depending on the type of object
and how the color for each object is
specified.
Off
No color correction is implemented.
Manual
Allows customization of the color
conversion tables applied to each
object on the printed page, depending
on the type of object and how the
color for each object is specified.
Customization is performed using the
selections available under the Manual
Color menu item.
Print
Resolution
Selects the quality of printed
output.
2400 IQ*
Toner Darkness
Lighten or darkens printed output
and conserves toner.
1 to 5
4* is the default setting.
Select a lower number to lighten the
printed output or save toner.
Symptom
Cause
Solution
