Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
P
ARTIAL
JOB
,
NO
JOB
,
OR
BLANK
PAGES
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then print it again.
•
For PDF documents, recreate the PDF and then print it again.
M
AKE
SURE
THE
PRINTER
HAS
SUFFICIENT
MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
R
EDUCE
THE
COMPLEXITY
OF
THE
JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
C
HANGE
THE
P
AGE
P
ROTECT
SETTING
TO
O
FF
1
On the home screen, touch
.
2
Touch
Settings
.
3
Touch
General Settings
.
4
Touch the down arrow until
Print Recovery
appears.
5
Touch
Print Recovery
.
6
Touch the arrows next to
Page Protect
until
Off
appears.
7
Touch
Submit
.
8
Touch
to return to the home screen.
C
HANGE
ENVIRONMENTAL
SETTINGS
When using Eco
‑
Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you
want to change the settings and need more information, then see “Using Eco
‑
Mode” on page 69 or “Reducing printer
noise” on page 73.
Troubleshooting
270