Lexmark 13C1104 - X 466dwe B/W Laser User Manual Download Page 1

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X46x Series

User's Guide

August 2011

www.lexmark.com

Machine type(s):

7014, 4569, 4570

Model(s):

431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2

Summary of Contents for 13C1104 - X 466dwe B/W Laser

Page 1: ...X46x Series User s Guide August 2011 www lexmark com Machine type s 7014 4569 4570 Model s 431 636 63W n01 n02 g01 g02 n11 n12 g11 g12 hn1 hn2 wh1 wh2...

Page 2: ...Installing a flash memory or firmware card 33 Installing an Internal Solutions Port 35 Installing a printer hard disk 42 Installing a fax card 46 Installing hardware options 49 Installing a 250 or 55...

Page 3: ...ter noise 73 Loading paper and specialty media 74 Setting the Paper Size and Paper Type 74 Configuring Universal paper settings 74 Avoiding jams 75 Loading trays 75 Using the multipurpose feeder 79 Li...

Page 4: ...99 Printing a directory list 99 Printing the print quality test pages 100 Canceling a print job 100 Canceling a print job from the printer control panel 100 Canceling a print job from the computer 100...

Page 5: ...1 Options 111 Improving copy quality 113 E mailing 114 Getting ready to e mail 114 Enabling the e mail function 114 Setting up the e mail function 115 Configuring the e mail settings 115 Creating an e...

Page 6: ...time on or off 134 Sending a fax 134 Sending a fax using the printer control panel 134 Getting ready to send a fax using the computer 134 Installing a PostScript driver 135 Sending a fax using the co...

Page 7: ...o an FTP address using the address book 146 Creating shortcuts 146 Creating an FTP shortcut using the Embedded Web Server 146 Creating an FTP shortcut using the touch screen 147 Understanding FTP opti...

Page 8: ...menu 162 Custom Names menu 162 Custom Scan Sizes menu 162 Universal Setup menu 163 Reports menu 164 Network Ports menu 165 Active NIC menu 165 Standard Network or Network x menus 165 SMTP Setup menu 1...

Page 9: ...control panel 233 Checking the status of supplies from a network computer 233 Ordering supplies 234 Ordering toner cartridges 234 Ordering a photoconductor kit 234 Ordering ADF replacement parts 235...

Page 10: ...nect x bps 255 Disk corrupted 256 Disk Full Scan Job Canceled 256 Fax failed 256 Fax memory full 256 Fax partition inoperative Contact system administrator 256 Fax server To Format not set up Contact...

Page 11: ...icient memory to collate job 261 37 Insufficient memory some Held Jobs were deleted 261 37 Insufficient memory some held jobs will not be restored 262 38 Memory full 262 39 Complex page some data may...

Page 12: ...int 270 Job takes longer than expected to print 270 Job prints from the wrong tray or on the wrong paper 271 Incorrect characters print 271 Tray linking does not work 271 Large jobs do not collate 271...

Page 13: ...ank pages 284 Characters have jagged or uneven edges 285 Clipped images 285 Ghost images 285 Gray background 286 Incorrect margins 286 Paper curl 287 Print irregularities 287 Skewed print 288 Solid bl...

Page 14: ...uctions and local regulations CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION POTENTIAL I...

Page 15: ...d regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the...

Page 16: ...lling the printer software Setup documentation The setup documentation came withthe printer and is also available on theLexmark Web site at www lexmark com publications Additional setup and instructio...

Page 17: ...rinted warranty that came with your printer Record the following information located on the store receipt and the back of the printer and have it ready when you contact support so that they may serve...

Page 18: ...Front door release button 2 Printer control panel 3 Automatic Document Feeder ADF 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250 sheet tray 7 Multipurpose feeder door 8 Front door...

Page 19: ...wer switch 9 Printer power cord socket 10 USB peripheral port 11 Removable protective plate Note The protective plate is removed when internal options are installed Selecting a location for the printe...

Page 20: ...3 in Basic functions of the scanner The scanner provides copy fax and scan to network capability for large workgroups You can Make quick copies or change the settings on the printer control panel to...

Page 21: ...o 50 sheets of plain paper in the ADF input tray Scan sizes from 125 x 127 mm 4 92 x 5 0 in to 215 9 x 355 6 mm 8 5 x 14 in Scan documents with mixed page sizes letter and legal Scan media weights fro...

Page 22: ...menu or with fax functions When outside of the Fax menu fax function or home screen pressing causes an error beep 4 Back In the Copy menu press to delete the right most digit of the value in the Copy...

Page 23: ...er the printer is turned on and a short warm up period occurs the display shows a basic screen which is referred to as the home screen Use the home screen buttons to initiate an action such as copying...

Page 24: ...h Held Jobs Searches on any of the following items and returns search results User names for held or confidential print jobs Job names for held jobs excluding confidential print jobs Profile names Boo...

Page 25: ...Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls...

Page 26: ...Jobs screen The Cancel Jobs screen shows three headings Print Fax and Network The following items are available under the Print Fax and Network headings Print job Copy job Fax FTP E mail send Eachhea...

Page 27: ...ocation within the menus Touch any of the underlined words to return to that menu or menu item The Number of Copies is not underlined since this is the current screen If you touch an underlined word o...

Page 28: ...u can customize your printer connectivity and memory capacity by adding optional cards The instructions in this section explain how to install the available cards you can also use them to locate a car...

Page 29: ...nal hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached t...

Page 30: ...tem board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Flash memory or fir...

Page 31: ...into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic c...

Page 32: ...ector latches return to the latched vertical position and are secure against the card 6 Release the system board access latch and then close the system board door by lowering the scanner 7 Push in on...

Page 33: ...he printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any ca...

Page 34: ...stic pins 2 Metal pins 4 Push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors 5...

Page 35: ...If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet...

Page 36: ...hard disk must first be removed To remove the hard disk a Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable sq...

Page 37: ...b Remove the screws holding the printer hard disk in place c Remove the printer hard disk by pulling it upward to unseat the standoffs Additional printer setup 37...

Page 38: ...bscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracket Set the printer hard disk aside 4 Remove the metal cover from the ISP opening Additional...

Page 39: ...hat the tee is seated firmly onto the system board 6 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the plastic tee so that any overhanging connectors will p...

Page 40: ...thumbscrew at this time 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage 10 Tighten the long thumbscrew Note Do not overtighten the thumbscrew 11 Insert the...

Page 41: ...sk on page 42 13 Release the latch and then close the system board door by lowering the scanner 14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into plac...

Page 42: ...continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are...

Page 43: ...printer hard disk and then remove the bracket b Align the standoffs of the printer hard disk with the holes in the ISP and then press downward on the printer hard disk until the standoffs have seated...

Page 44: ...irectly onto the system board a Align the standoffs of the printer hard disk with the holes in the system board and then press downward on the printer hard disk until the standoffs have seated into pl...

Page 45: ...nting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded 4 Release the latch and then close the s...

Page 46: ...installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other de...

Page 47: ...3 Remove the metal cover from the fax card opening 1 2 4 Insert the fax card and then tighten the two screws to secure the fax card mounting bracket Additional printer setup 47...

Page 48: ...nd then close the system board door by lowering the scanner 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place Warning Potential Damage Make sure...

Page 49: ...nplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the d...

Page 50: ...ing cables Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Be sure to match the following The USB symbol on the cable with the USB symbol on the printer...

Page 51: ...ion that aids network printing configuration Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly Note If...

Page 52: ...e printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer s...

Page 53: ...er Available Options add any installed hardware options Note If the printer has a fax option select Fax and then add it as an installed option 8 Click Apply For Macintosh users In Mac OS X version 10...

Page 54: ...r network cables until prompted to do so by the setup software SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode will be either infrastructure or ad hoc Chan...

Page 55: ...orking Guide on the Software and Documentation CD Installing the printer on a wireless network Windows Before you install the printer on a wireless network make sure that A wireless card is installed...

Page 56: ...ur system support person or touch Back to go back and deselect Fax 7 If Fax is enabled enter the Fax station phone number for this printer and then touch Continue 8 If E mail is enabled type in the Pr...

Page 57: ...y b If you plan to set up fax now then connect the fax cables See the User s Guide on the Software and Documentation CD for help deciding how to connect the cables 17 Follow the on screen instructions...

Page 58: ...ocate the printer MAC address on the sheet that came with the printer Write the last six digits of the MAC address in the space provided MAC address ___ ___ ___ ___ ___ ___ 2 Connect the power cable t...

Page 59: ...cess the AirPort options In Mac OS X version 10 5 or later a From the Apple menu choose System Preferences b Click Network c Click AirPort In Mac OS X version 10 4 and earlier a From the Finder deskto...

Page 60: ...puter to use the printer wirelessly To print to a network printer each Macintosh user must install a custom PostScript Printer Description PPD file and create a printer in the Print Center or Printer...

Page 61: ...le click Print Center or Printer Setup Utility 4 From the Printer List choose Add 5 Choose the Default Browser tab 6 Click More Printers 7 From the first pop up menu choose AppleTalk 8 From the second...

Page 62: ...ation For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Print the network setup page from the printer For information on printing a network setup page see Pr...

Page 63: ...10 5 1 From the Apple menu choose System Preferences 2 Click Print Fax 3 Click 4 Click AppleTalk 5 Select the printer from the list 6 Click Add In Mac OS X version 10 4 and earlier 1 From the Finder d...

Page 64: ...active In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back o...

Page 65: ...ck Utilities c Double click Printer Setup Utility or Print Center d From the Printer List click Add e Click IP f Type in the IP address of your printer in the Address field g Click Add For AppleTalk p...

Page 66: ...setup exe where D is the letter of your CD or DVD drive b Click Install Printer and Software c Click Agree to accept the Printer Software License Agreement d Click Custom e Make sure Select Component...

Page 67: ...rts c Select the communications port where you attached the serial cable to your computer example COM1 d Click Properties e On the Port Settings tab set the serial parameters to the same serial parame...

Page 68: ...ffice papers on page 88 Conserving supplies There are a number of ways you can reduce the amount ofpaper and toner you use when printing copying or receiving faxes You can Use both sides of the paper...

Page 69: ...especially when the printer is idle Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Power Saver mode a...

Page 70: ...touch 3 Touch Settings 4 Touch General Settings 5 Touch the down arrow until Timeouts appears 6 Touch Timeouts 7 Touch the arrows next to Power Saver Mode to select the number of minutes you want the...

Page 71: ...print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Output Lighting 4 From the Normal Standby Mode list select the ligh...

Page 72: ...to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facili...

Page 73: ...printer noise You may notice a reduction in processing speed Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed Fans run at...

Page 74: ...een Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the speci...

Page 75: ...rtray or the manual feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push the paper tray in firmly after loading paper Paper recommendations Use only reco...

Page 76: ...des to the correct position for the paper size you are loading For long paper like A4 or legal squeeze and slide the length guide backwards to accommodate the length of paper you are loading Loading p...

Page 77: ...ded in the optional tray Note Use the size indicators on the bottom of the tray to help position the guide 3 Flex a stack of paper back and forth to loosen the sheets and then fan them Do not fold or...

Page 78: ...Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack 1 2 Loading paper a...

Page 79: ...tipurpose feeder when you print on different sizes and types of papers or specialty media such as card stock transparencies paper labels and envelopes You may also want to use the multipurpose feeder...

Page 80: ...dle and pull the extension forward 3 Grasp the handle and pull the extension so it flips forward 4 Guide the extension down gently so the multipurpose feeder is extended fully and open Loading paper a...

Page 81: ...ts of paper or paper labels back and forth to loosen them and then fan them Do not fold or crease the paper or labels Straighten the edges on a level surface Hold transparencies by the edges and then...

Page 82: ...alty media Notes Do not force any paper into the multipurpose feeder Overfilling may cause jams Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limite...

Page 83: ...ss are shown to illustrate the proper orientation for loading envelopes Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envel...

Page 84: ...r type or size 1 On the home screen touch 2 Touch Paper Menu 3 Touch Paper Size Type Note To link the multipurpose feeder Configure MP must be set to Cassette in order for MP Feeder Size or MP Feeder...

Page 85: ...nd Ready appears 2 From the home screen touch 3 Touch Paper Menu 4 Touch Paper Size Type 5 Touch the paper type arrows for the desired tray until the correct custom type appears 6 Touch the tray numbe...

Page 86: ...8 Select a Paper Type setting from the list next to your custom name 9 Click Submit Loading paper and specialty media 86...

Page 87: ...in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If pap...

Page 88: ...adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled pa...

Page 89: ...idelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Selecting preprinted forms and letterhead Use these gui...

Page 90: ...x 5 8 in X X JIS B5 182 x 257 mm 7 2 x 10 1 in X Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in X Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 21...

Page 91: ...izes 210 x 279 mm 8 3 x 11 in or larger Paper types and weights supported by the printer Theprinterengine andthe duplex pathsupport60 90g m2 16 24lb paper weights Themultipurposefeedersupports 60 163...

Page 92: ...A6 size paper 50 paper labels 50 transparencies Note Vinyl pharmacy or dual sided labels are not supported Use paper labels only Single sided paper labels designed for laser printers are supported for...

Page 93: ...File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File Print If n...

Page 94: ...transparencies that are 138 146 g m2 37 39 lb bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies fan the stack to prevent...

Page 95: ...410 F without sealing excessive curling wrinkling or releasing hazardous emissions Note Labels can be printed at a higher fusing temperature up to 220 C 428 F if Label Weight is set to Heavy Select th...

Page 96: ...er at the printer are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Job type Description C...

Page 97: ...fidential Jobs 9 Enter your PIN 10 Touch Done 11 Touch the job you want to print 12 Touch Print or touch the arrows to increase or decrease the number of copies and then touch Print Printing confident...

Page 98: ...icro 512 MB or 1 GB Sony 512 MB or 1GB Notes Hi Speed flash drives must support the USB 2 0 specification specifically supporting the High Speed mode USB devices must support the FAT File Allocation T...

Page 99: ...leave the flash drive in the printer after leaving the initial USB menu screen but you still want to print files from the flash drive then go to the home screen touch the USB icon and print the files...

Page 100: ...test pages print 6 Touch Back 7 Touch Exit Config menu Canceling a print job Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch screen or press on the keypad 2 Touch...

Page 101: ...System Preferences 2 Click Print Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon In Mac...

Page 102: ...s on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the printer control panel press 4 If you placed the document on the scanner glass then touch Fin...

Page 103: ...Page or Finish the Job Copying on specialty media Making transparencies 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not load postcards pho...

Page 104: ...on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are...

Page 105: ...or enlarging copies Copies can be reduced to 25 of the original document size or enlarged to 400 of the original document size The factory default setting for Scale is Auto If you leave Scale set to A...

Page 106: ...t to collate your copies then change the setting to Off To turn collate off 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not load postcards...

Page 107: ...ese items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 On the home screen touch Copy 4 Select a duplex setting 5 Touch Options 6 Touch Paper Saver 7...

Page 108: ...document to scan load the next document faceup short edge first into the ADF or facedown on the scanner glass and then touch Scan the Automatic Document Feeder or Scan the flatbed Otherwise touch Fin...

Page 109: ...page An overlay message can be placed on each page The message choices are Urgent Confidential Copy or Draft To place a message on the copies 1 Load an original document faceup short edge first into t...

Page 110: ...appears with your new setting displayed If the size settings for Copy from and Copy to are different the printer automatically adjusts the Scale setting to accommodate the difference If the type or s...

Page 111: ...ollate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document The factory default setting for Collate is on the output pages of your copies will b...

Page 112: ...qual area around all four sides ofthe paper orpick a particularedge Edge Erase erases whatever is within the selected area leaving nothing printed on that portion of the paper Header Footer This optio...

Page 113: ...Text Photo mode Use Text Photo mode when copying an original document that contains a mixture of text and graphics Text Photo mode is recommended for magazine articles business graphics and brochures...

Page 114: ...ep you must know your Primary SMTP mail server Gateway address For more information see your system support person 1 Touch Menus 2 Touch Settings 3 Touch General Settings 4 Touch the left or right arr...

Page 115: ...il Settings 5 Click Setup E mail Server 6 Fill in the fields with the appropriate information 7 Click Add Configuring the e mail settings 1 Type the printer IP address into the address field of your W...

Page 116: ...reenter the information E mailing a document Sending an e mail using the touch screen 1 Load an original document faceup short edge first into the ADF or facedown on the scanner glass Note Do not loa...

Page 117: ...searching for and then touch Search 6 Touch the name that you want to add to the To box To enter additional recipients press Next address and then enter the address or shortcut number you want to add...

Page 118: ...for each page of your original document viewable by most Web browsers and graphics programs XPS Creates a single XML Paper Specification XPS file with multiple pages viewable using an Internet Explor...

Page 119: ...ile with multiple pages viewable with Adobe Reader Adobe Reader is provided free by Adobe at www adobe com Secure PDF Creates an encrypted PDF file that protects the file contents from unauthorized ac...

Page 120: ...Removal Contrast Scan Edge to Edge Shadow Detail and Mirror Image before you copy the document Custom Job Job Build Combines multiple scanning jobs into a single job Transmission Log Prints the trans...

Page 121: ...lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Setting up the printer to fax When set...

Page 122: ...al Subscriber Line DSL or ADSL service See Connecting to a DSL service on page 123 Connect to a Private Branch eXchange PBX or Integrated Services Digital Network ISDN system See Connecting to a PBX o...

Page 123: ...you use a PBX or ISDN converter or terminal adapter then follow these steps to connect the equipment 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Con...

Page 124: ...ve analog telephone wall jack 3 Change the Distinctive Rings setting to match the setting you want the printer to answer Note The factory default setting for distinctive rings is On This allows the pr...

Page 125: ...e the plug from the printer EXT port 4 Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods Answering machine Answering machine and telephone Fax...

Page 126: ...e active telephone wall jack Country region Austria Cyprus Denmark Finland France Germany Ireland Italy New Zealand Netherlands Norway Portugal Sweden Switzerland United Kingdom Countries or regions e...

Page 127: ...e it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable that came with the printer to the printer LINE po...

Page 128: ...3 Connect the answering machine or telephone to the adapter Answering machine Telephone Faxing 128...

Page 129: ...y Note Do not remove the plug If you remove it then other telecommunications devices in your home such as telephones or answering machines may not work 1 Connect one end of the telephone cable that ca...

Page 130: ...then connect a second telephone line not provided between the telephone and the F slot of an active analog telephone wall jack 5 If you would like to use the same line for recording messages on your...

Page 131: ...ter with a modem Three telephone cords A telephone wall jack 2 Connect one end of the telephone cable that came with the printer to the printer LINE port 3 Connect the other end of the telephone cable...

Page 132: ...teps Note Before completing these instructions make sure the fax cables are connected For more information see Choosing a fax connection on page 121 1 Touch Menus 2 Touch Settings 3 Touch General Sett...

Page 133: ...tup 5 Click inside the Station Name box and then enter the name to be printed on all outgoing faxes 6 Click inside the Station Number box and then enter the printer fax number 7 Click Submit Setting t...

Page 134: ...Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 On the home screen touch Fax 4 Enter the fax number or a shortcut using the touch sc...

Page 135: ...If you need to install the software after setup follow these instructions For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD Note If you cannot locate the...

Page 136: ...your computer you must use the PostScript printer driver for your printer Verify that the fax option is installed in the printer driver 1 With a file open click File Print 2 Click Properties Preferenc...

Page 137: ...ction 2 Click Settings 3 Click Manage Shortcuts Note A password may be required If you do not have an ID and password get one from your system support person 4 Click Fax Shortcut Setup 5 Type a unique...

Page 138: ...the ADF or facedown on the scanner glass Note Do not place postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scann...

Page 139: ...e first into the ADF or facedown on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items o...

Page 140: ...n touch Menus 2 Touch Settings and then touch Fax Settings 3 Touch Analog Fax Setup 4 Touch Fax Receive Setting 5 Touch the arrows until Sides Duplex appears 6 Touch the arrows until Yes appears 7 Tou...

Page 141: ...n appears Understanding fax options Original Size This option opens a screen where you can choose the size of the documents you are going to fax Touch a paper size button to select that size as the Or...

Page 142: ...r the time and date you would like to send your fax and then touch Done This setting can be especially useful in sending information to fax lines that are not readily available during certain hours or...

Page 143: ...s This option lets you hold received faxes from printing until they are released Held faxes can be released manually or at a scheduled day or time 1 Type the printer IP address into the address field...

Page 144: ...n the TCP IP section 2 Click Settings 3 Click Fax Settings 4 Click Analog Fax Setup 5 From the Fax Forwarding menu select one of the following Print Print and Forward Forward 6 From the Forward to men...

Page 145: ...that you are sending the information over your network instead of over the phone line Scanning to an FTP address Scanning to an FTP address using the keypad 1 Load an original document faceup short e...

Page 146: ...ss using the keypad each time you want to send a document to an FTP server you can create a permanentFTP destination and assign a shortcut number There are two methods for creating shortcut numbers us...

Page 147: ...pears with your new setting displayed When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes Sides Duplex This option informs the printer if the ori...

Page 148: ...it takes to scan but emphasizes a reproduction of the full dynamic range of tones in the original document This increases the amount of information saved Color Sets the scan type and output for the F...

Page 149: ...P quality Question Tip When should I use Text mode Use Text mode when text preservation is the main goal of sending a document to an FTP site and preserving images copied from the original document is...

Page 150: ...lect your scan settings and then click Next 5 Select a location on your computer where you want to save the scanned output file 6 Enter a scan name The scan name is the name that appears in the Scan P...

Page 151: ...iple pages viewable with Adobe Reader Adobe Reader is provided free by Adobe at www adobe com JPEG Createsandattachesaseparatefileforeachpageofyouroriginaldocument viewablebymostWebbrowsers and graphi...

Page 152: ...ion in the document Note Duplex scanning is not available on selected printer models JPEG Quality This option adjusts the degree of compression for scanned JPEG documents in relation to the original d...

Page 153: ...the ADF then adjust the paper guides 3 Insert the flash drive into the USB port on the front of the printer The Held Jobs screen appears 4 Touch Scan to USB drive 5 Select the scan settings 6 Touch Sc...

Page 154: ...l Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 SMTP Setup Standard USB Parallel x Serial x 1 Only appear...

Page 155: ...rints using the linked tray From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting Paper Size Type menu Menu item Description Tray x Size A4 A5 A6...

Page 156: ...d of Custom Type x Use this menu item to configure automatic tray linking Multipurpose Tray Size A4 A5 A6 Executive Oficio M xico Folio JIS B5 Legal Letter Statement Universal 7 3 4 Envelope 9 Envelop...

Page 157: ...appear as a menu setting Plain paper is the factory default setting Manual Paper Size A4 A5 JIS B5 Letter Legal Executive Folio Statement Universal Specifies the size of the paper being manually loade...

Page 158: ...from the multipurpose feeder Notes Cassette is the factory default setting The Cassette setting configures the multipurpose feeder as an automatic paper source When Manual is selected the multipurpos...

Page 159: ...nted Texture Colored Texture Light Texture Heavy Texture Rough Cotton Texture Custom x Texture Specifies the paper type Select Texture Smooth Normal Rough After you select a setting for Select Type th...

Page 160: ...mal is the factory default setting for most items When Light Weight is the setting selected for Select Type Light is the only Select Weight setting available When Heavy Weight is the setting selected...

Page 161: ...y default setting Colored Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Colored as the paper type Note Off is the factory default setting Light Loading Duplex...

Page 162: ...efault setting The Recycled type must be supported by the selected tray or feeder in order for you to print from that source Custom Names menu Menu item Definition Custom Name x none Specify a custom...

Page 163: ...isted with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Inches Millime...

Page 164: ...s the TCP IP address information Note This menu item appears only for network printers or printers connected to print servers Network x Setup Page Prints a report containing information about the netw...

Page 165: ...and UPC barcodes that canbescanned into an asset database Network Ports menu Active NIC menu Menu item Description Active NIC Auto list of available network cards Notes Auto is the factory default se...

Page 166: ...mount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of...

Page 167: ...server Menu item Description Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port Specifies SMTP server port information Note 25 is the default SMTP gatew...

Page 168: ...twork Reports Menu item Description Print Setup Page Print NetWare Setup Page Prints a report containing information about the current network setup Notes The Setup Page contains information about the...

Page 169: ...tion Activate On Off Activates TCP IP Note On is the factory default setting View Hostname Lets you view the current TCP IP hostname Note This can be changed only from the Embedded Web Server IP Addre...

Page 170: ...fault setting DNS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This...

Page 171: ...rk list of available networks Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the...

Page 172: ...I Ethernet SNAP Enables the Ethernet frame type setting Note On is the factory default setting for all menu items Packet Burst Yes No Reduces network traffic by allowing the transfer and acknowledgeme...

Page 173: ...he Setup menu if the PCL SmartSwitch setting is Off NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined b...

Page 174: ...an external print server through the USB port Parallel x menu This menu appears only if an optional parallel card is installed Menu item Description PCL SmartSwitch On Off Sets the printer to automati...

Page 175: ...SB serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering Off On Auto Temp...

Page 176: ...The On setting processes raw binary PostScript print jobs Parallel With ENA ENA Address ENA Netmask ENA Gateway Sets the network address netmask or gateway information for an external print server th...

Page 177: ...rinter to restart The menu selection is updated Serial Buffer Disabled Auto 3K to maximum size allowed Sets the size of the serial input buffer Notes Auto is the factory default setting The Disabled s...

Page 178: ...t Notes 9600 is the factory default setting 138200 172800 230400 and 345600 baud rates are displayed only in the Standard Serial menu These settings do not appear in the Serial Option or Serial Option...

Page 179: ...ilure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes Login failures specifies the number...

Page 180: ...ter offline for an extended amount of time Notes This menu item appears only if a formatted non defective printer hard disk is installed Off is the default setting Due to the large amount of resources...

Page 181: ...ter hard disk is installed Single pass is the default setting Highly confidential information should be wiped using the Multiple Pass method only Scheduled Method Single pass Multiple pass Disk Wiping...

Page 182: ...menu Menu item Description View Date Time Lets you view the current date and time settings for the printer Set Date Time input date time Note Date Time is set in YYYY MM DD HH MM format Time Zone lis...

Page 183: ...ings The Energy setting minimizes the power used by the printer Performance may be affected but print quality is not Paper minimizes the amount of paper and specialty media needed for a print job by d...

Page 184: ...Off Russian Polish Tab On Off Korean Tab On Off Specifies a language and custom key information for the printer control panel keyboard Theadditional tabs enableaccess to accent marks and symbols from...

Page 185: ...o Configuration Name Custom Text x Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side Do not display is the factory default setting f...

Page 186: ...time Screen Brightness 20 100 Specifies the brightness of the printer control panel screen One Page Copy On Off Sets the copies from the scanner glass to only one page at a time Note Off is the factor...

Page 187: ...any pages jam If Page level is selected rescan from the jammed page forward Web Page Refresh Rate 30 300 Specifies the number of seconds between Embedded Web Server refreshes Note 120 seconds is the f...

Page 188: ...when using PCL or PPDS emulation This setting has no effect on PostScript emulation print jobs Timeouts Wait Timeout Disabled 15 65535 Sets the amount of time in seconds the printer waits for additio...

Page 189: ...printer settings to the factory default settings except Network Ports menu settings All downloads stored in RAM are deleted Downloads stored in flash memory or on a printer hard disk are not affected...

Page 190: ...with an image on each side of each sheet then the copy is six sheets with only one image on one side of each sheet 2 sided to 2 sided The original page has printing on both sides The copy mimics the...

Page 191: ...ue selected Note None is the factory default setting Separator Sheet Source Tray x Manual Feeder Specifies a paper source Darkness 1 9 Specifies the level of darkness for the copy job Number of Copies...

Page 192: ...stom text Print on All pages First page only All but first page Enter custom text Specifies header footer information for the top right of the page Notes Off is the factory default setting for Top rig...

Page 193: ...r footer information for the bottom right of the page Notes Off is the factory default setting for Bottom right All pages is the factory default setting for Print on Overlay Off Confidential Copy Draf...

Page 194: ...ry default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast used for the copy job Note Best for content is the...

Page 195: ...nly which requires a line splitter and a telephone hand set Notes Use a regular telephone to answer an incoming fax job and to dial a fax number Touch 0 on the numeric keypad to go directly to the Man...

Page 196: ...r Note The number of characters masked is determined by the Digits to mask setting Digits to mask 0 58 Specifies the number of digits to mask in an outgoing fax number Fax Cover Page Menu item Descrip...

Page 197: ...e text and graphics are oriented on the page Notes Off is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait orientation and top edge for land...

Page 198: ...te Yes is the factory default setting Allow Save as Shortcut On Off Lets you save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specifies the dial...

Page 199: ...mirror image of the original document Note Off is the factory default setting Negative Image On Off Creates a negative image of the original document Note Off is the factory default setting Shadow De...

Page 200: ...esthepapersourceselectedtosupplypaperfor theprintertoprintanincoming fax Note Auto is the factory default setting Separator Sheets None After job Before job Places a sheet of paper before or after a r...

Page 201: ...ime or according to a set schedule Note Off is the factory default setting Enable Color Fax Receive On Off Lets you receive a color fax Note On is the factory default setting Fax Log Settings Menu ite...

Page 202: ...setting The speaker is on and issues a noise until the fax connection is made Always On turns the speaker on Speaker Volume High Low Controls the volume setting Note High is the factory default settin...

Page 203: ...Text Text Photo Photograph Specifies the type of content that will be scanned to fax Notes Text is used when the document is mostly text Text Photo is the factory default setting Text Photo is used wh...

Page 204: ...ne TIFF file is created containing all the pages or multiple TIFF files are created with one file for each page of the job Notes On is the factory default setting This menu item applies to all scan fu...

Page 205: ...th name Format PDF pdf Secure PDF TIFF tif JPEG jpg XPS xps Specifies the format of the file Note PDF pdf is the factory default setting PDF Version 1 2 1 6 Sets the version of the PDF file that will...

Page 206: ...on the page Notes Off is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait orientation and top edge for landscape orientation Short edge assu...

Page 207: ...Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Note Print log is the factory default setting Log Paper Source Tray x Manual Feeder Manu...

Page 208: ...ry default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast of the output Note Best for content is the factory default setting Mirror Image On Off Creates a mirror...

Page 209: ...n the documents are mostly text or line art Photograph is used when the document is a high quality photograph or inkjet print Text is used when the document is mostly text Color Gray Color Specifies w...

Page 210: ...for portrait orientation and left edge for landscape orientation JPEG Quality Best for content 5 90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes B...

Page 211: ...mode to have smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Base File Name Lets you enter a base file name Custom Job Scanning On Off Lets...

Page 212: ...the factory default setting Negative Image On Off Creates a negative image of the original document Note Off is the factory default setting Shadow Detail 0 4 Adjusts the amount of shadow detail visibl...

Page 213: ...150 200 300 400 600 Specifies how many dots per inch are scanned Note 150 dpi is the factory default setting Darkness 1 9 Lightens or darkens the output Note 5 is the factory default setting Orientat...

Page 214: ...ext Photo Default 5 90 Sets the quality of a text photo image in relation to file size and the quality of the image Note 75 is the factory default setting Photo Default 5 90 Sets the quality of a phot...

Page 215: ...opout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specifies the contrast of the output Note Best for content is the factory default setting Mirror Image O...

Page 216: ...e top edge of landscape pages Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Orientation Auto Portrait Landscape Specifies the orien...

Page 217: ...or processing print jobs PostScript emulation uses a PS interpreter for processing print jobs PCL is the factory default printer language Setting a printer language as the default does not prevent a s...

Page 218: ...ry or on a printer hard disk places them in permanent storage Downloads remain in flash memory or on the printer hard disk even when the printer is turned off Storing downloads in RAM is temporary Thi...

Page 219: ...hether duplex 2 sided printing is set as the default for all print jobs Notes 1 sided is the factory default setting To set 2 sided printing from the software program for Windows users click File Prin...

Page 220: ...or inserting blank pages in a document for notes Separator Source Tray x Multi Purpose Feeder Specifies the paper source for separator sheets Notes Tray 1 standard tray is the factory default setting...

Page 221: ...ges Both Directions darkens horizontal and vertical lines on text and images Toner Darkness 1 10 Lightens or darkens the printed output Notes 8 is the factory default setting Selecting a smaller numbe...

Page 222: ...e the flash memory is formatting Notes A flash memory option card must be installed in the printer and operating properly for this menu item to be available The flash memory option card must not be Re...

Page 223: ...No Scales page content to fit the selected paper size Note No is the factory default setting Annotations Do Not Print Print Prints annotations in a PDF Note Do Not Print is the factory default setting...

Page 224: ...he symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetic and numeric characters pun...

Page 225: ...Off Specifies whether the printer automatically performs a carriage return after a line feed control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Spe...

Page 226: ...le Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier I...

Page 227: ...Not Print Print Specifies whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Menu item Description Auto Fit On Off Selects the optimal paper size scali...

Page 228: ...Other translations are available on the Software and Documentation CD Menu item Description Print all guides Prints all the guides Copy guide Provides information about making copies and changing sett...

Page 229: ...ater Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp clot...

Page 230: ...arator rollers After you have copied over 50 000 copies using the ADF clean the ADF separator rollers 1 Open the ADF cover 2 Unlock the separator roll 3 Remove the separator roll 4 Use a clean lint fr...

Page 231: ...scanner glass and backing material 3 Hold down 2 ABC and 6 MNO while turning the printer on 4 Release the buttons when the screen with the progress bar appears The printer performs a power on sequenc...

Page 232: ...To align the ADF back place the Quick Test page facedown short edge first into the ADF b Touch Copy Quick Test The scanner prints a copy of the Quick Test page c Touch ADF Front or ADF Back d Use the...

Page 233: ...es 3 Touch View supplies The View supplies screen appears showing a summary of supply levels Note The Black Cartridge gauge is only an estimate of how much toner is left in your cartridge Checking the...

Page 234: ...when the print becomes faded 1 Remove the toner cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute toner 3 Reinsert the cartridge and continue printing...

Page 235: ...al injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Use the ha...

Page 236: ...Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 236...

Page 237: ...s of the printer then print a network setup page and locate the IP address in the TCP IP section For more information see the Networking Guide on the Software and Documentation CD and the Embedded Web...

Page 238: ...etup page and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Restoring the factory default settings Ifyou wantto retain a listof the cur...

Page 239: ...if enough printer memory is available Understanding jam messages and locations Note To resolve any message all paper or specialty media must be cleared from the entire paper path Open doors and remove...

Page 240: ...ss the lever Note For alternative access to the jam open the front door and then open the rear door 234 Try one or more of the following Open the front door and then open the rear door Remove Tray 1 a...

Page 241: ...N HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Pull the tray completely out 2 Remove the jam if you...

Page 242: ...en the front door and then remove the photoconductor kit and toner cartridge 4 Lift the flap at the front of the printer and then remove any jammed sheets 5 If you do not see any jammed sheets open th...

Page 243: ...the front door 10 Touch Continue 202 paper jam Touch Status Supplies to identify the location of the jam If the paper is exiting the printer then pull the paper out and then touch Continue If the pape...

Page 244: ...paper jam CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Open the front door 2 1 2 Open the re...

Page 245: ...4 Close the rear door 5 Close the front door 6 Touch Continue 233 paper jam 1 Remove the tray from the printer Clearing jams 245...

Page 246: ...er jam A single jam or multiple jams are in the duplex area of the printer To locate and remove the jammed sheets complete all the steps in 231 paper jam on page 244 233 paper jam on page 245 235 pape...

Page 247: ...and then insert the trays 7 Touch Continue 250 paper jam 1 Touch Status Supplies to identify the location of the jam 2 Remove the paper from the multipurpose feeder 3 Flexthesheetsofpaperbackandfortht...

Page 248: ...e inside of the tray until it lightly rests against the edge of the paper 6 Touch Continue 251 paper jam A sheet of paper failed to feed from the multipurpose feeder If it is visible gently pull the j...

Page 249: ...Open the front door and then remove the photoconductor kit and toner cartridge 2 Lift the flap at the front of the printer and then remove any jams 3 Reinsert the photoconductor kit and toner cartridg...

Page 250: ...290 294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF 2 Open the ADF cover 3 Unlock the separator roll Clearing jams 250...

Page 251: ...4 Remove the separator roll 5 Remove the jammed paper 6 Reinstall the separator roll Clearing jams 251...

Page 252: ...Lock the separator roll 8 Close the ADF cover 9 Touch Continue Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover and then remove any jammed pages 2 Touch Continue Clearing jams 2...

Page 253: ...he ADF and your original document jams it may be necessary to perform the following steps to clear the jam 1 Remove the ADF input tray 2 Pull out the jammed paper by pulling the sheet on the bottom 3...

Page 254: ...e All options are properly installed The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer...

Page 255: ...continued Touch Cancel job to cancel the current job Check tray x connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time 1 Turn the printer...

Page 256: ...fax partition appears to be corrupted Try one or more of the following Touch Continue to clear the message Turn the printer off and then back on to reset the printer If the message appears again then...

Page 257: ...rinter off 2 Unplug the power cord from the wall outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded outlet 5 Restart the printer Cancel the current job Invalid PIN Ent...

Page 258: ...nter system board Network x indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server No analog phone line connected to modem...

Page 259: ...flatbed if page jam recovery is active Scanning resumes from the scanner glass immediately after the last successfully scanned page TouchFinishjobwithoutfurtherscanningifpagejamrecoveryisactive Thejo...

Page 260: ...e not restored They stay on the hard disk and are inaccessible System busy preparing resources for job Not all resources needed for the job are available Wait for the message to clear System busy prep...

Page 261: ...size and type Check that the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed Cancel the current print...

Page 262: ...or more of the following Touch Continue to clear the message and continue printing The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The printer will find...

Page 263: ...nd is the proper one for the serial port Check that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and host computer Touch Continue to continue pri...

Page 264: ...ed 56 Standard parallel port disabled Try one or more of the following Touch Continue to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffe...

Page 265: ...nter off 2 Unplug the power cord from the wall outlet 3 Remove the additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many flash options installe...

Page 266: ...essary to replace the pick rollers the charge roll the transfer roller and the fuser 84 Replace PC Kit The photoconductor kit is exhausted Install a new photoconductor kit 84 PC Kit life warning The p...

Page 267: ...page jam recovery is active Scanning resumes from the flatbed immediately after the last successfully scanned page Touch Finishjobwithout further scanning ifpage jam recoveryisactive The jobends atthe...

Page 268: ...d from the wall outlet 3 Check all cable connections 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on If the service message appears again contact Customer Support and...

Page 269: ...ter software MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING Make sure the internal print server is properly installed and that the printer is connected to the network For morein...

Page 270: ...of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the number and size of fonts the number and complexity of images and the number of pages in the job CHANGE THE PAGE PROTECT SETTING TO O...

Page 271: ...E AND TYPE OF PAPER Load the same size and type of paper in each tray to be linked Move the paper guides to the correct positions for the paper size loaded in each tray USE THE SAME PAPER SIZE AND PAP...

Page 272: ...eft or right arrow next to Print Timeout until the desired value appears 8 Touch Submit 9 Touch Solving copy problems Copier does not respond These are possible solutions Try one or more of the follow...

Page 273: ...clean lint free cloth dampened with water If your printer has an ADF be sure to clean the ADF scanner glass as well For more information see Cleaning the scanner glass on page 229 THE COPY IS TOO LIG...

Page 274: ...PRINT IS SKEWED Notes If you are loading your original document in the ADF adjust the ADF paper guides so they touch the edges of the pages to be scanned Check the paper trays to make sure the guides...

Page 275: ...s turn the printer off and then back on This often fixes the problem with the scanner Scan was not successful These are possible solutions Try one or more of the following CHECK THE CABLE CONNECTIONS...

Page 276: ...document or photo is loaded facedown on the scanner glass in the upper left corner CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printe...

Page 277: ...ible solutions Try one or more of the following ENABLE THE FAX FUNCTION For more information see Setting up the printer to fax on page 121 CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages...

Page 278: ...being used by another device then wait until the other device is finished before sending a fax If you are using the On Hook Dial feature then turn up the volume to verify a dial tone TEMPORARILY DISC...

Page 279: ...Setup 5 In the Rings to Answer box enter the number of times you want the phone to ring before answering 6 Click Submit THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low Can receive...

Page 280: ...N SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer...

Page 281: ...N IS SELECTED From the computer you are printing from select the option For more information see Updating available options in the printer driver on page 53 Drawers These are possible solutions Try on...

Page 282: ...D Memory card Make sure the memory card is securely connected to the printer system board Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the followin...

Page 283: ...more information see the hardware setup documentation that came with the paper tray or go to www lexmark com publications to view the paper tray instruction sheet Paper jam message remains after jam i...

Page 284: ...e screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears 5 Touch the down arrow until Print Quality Pages appears 6 Touch Print Quality P...

Page 285: ...oftware program Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size l...

Page 286: ...e from the Print dialog Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting From the printer control panel change the setting from the Quality me...

Page 287: ...setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For W...

Page 288: ...ow appears or when the print becomes faded replace the toner cartridge THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser Skewed print These are possible solutions Try one or more of the following C...

Page 289: ...one Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting...

Page 290: ...THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Print is too dark These are possible solutions Try one or more of the following CHECK THE DARKNESS SETTINGS The Toner Darkness setting...

Page 291: ...e of the following THE TONER IS SMEARED Select another tray or feeder to feed paper for the job From the printer control panel select the Default Source from the Paper menu For Windows users select th...

Page 292: ...ore of the following CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper men...

Page 293: ...E SETTING Make sure the paper type setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print spec...

Page 294: ...describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number...

Page 295: ...er editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer...

Page 296: ...ions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chance...

Page 297: ...quipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the eq...

Page 298: ...uropean Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Me...

Page 299: ...s I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 67...

Page 300: ...inute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value mainta...

Page 301: ...sive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of...

Page 302: ...on in order to program this information into your fax machine South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to t...

Page 303: ...e automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be...

Page 304: ...n certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking A declaration of conformity with the requirements of the directives...

Page 305: ...RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris cell...

Page 306: ...A countries but is restricted to indoor use only A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark Inter...

Page 307: ...ettoestelditproductinovereenstemmingismetdeessenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar me...

Page 308: ...d location You are responsible for loss of ordamage to a product in transit to the Remarketeror the Lexmark designated location When warranty service involves the exchange of a product or part the ite...

Page 309: ...property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you...

Page 310: ...ROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES A...

Page 311: ...network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted t...

Page 312: ...ith respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services 16...

Page 313: ...dobe Flash player software under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are trademarks of Adobe Systems In...

Page 314: ...it life warning 266 84 Replace PC Kit 266 840 01 Scanner Disabled 268 841 846 Scanner Service Error 268 88 Cartridge low 266 88 yy Cartridge nearly low 266 88 yy Replace cartridge 266 900 999 Service...

Page 315: ...setting 69 Embedded Web Server 237 administrator settings 237 checking device status 237 does not open 293 networking settings 237 setting up e mail alerts 237 Embedded Web Server Administrator s Gui...

Page 316: ...Drive menu 212 flash memory card installing 33 troubleshooting 281 font sample list printing 99 forwarding faxes 144 FTP address book 146 FTP quality improving 149 FTP screen advanced options 148 opti...

Page 317: ...u 165 Network Card menu 168 Network Reports menu 168 network setup page 52 Networking Guide 237 No analog phone line connected to modem fax is disabled 258 No answer 258 No dial tone 258 noise reducin...

Page 318: ...r messages 1565 Emulation error load emulation option 268 200 282 yy paper jam 267 290 295 yy scanner jam 267 293 Replace all originals if restarting job 267 293 02 Flatbed Cover Open 267 294 ADF Jam...

Page 319: ...u settings page 51 network setup page 52 print quality test pages 100 two sided duplex 93 printing confidential and other held jobs from Macintosh computer 97 from Windows 97 publications finding 16 Q...

Page 320: ...nking 85 tray unlinking 85 trays linking 84 85 loading 75 unlinking 84 85 troubleshooting checking an unresponsive printer 254 checking an unresponsive scanner 275 contacting Customer Support 294 solv...

Page 321: ...l Paper Size setting 74 Universal Setup menu 163 unlinking trays 84 Unsupported disk 260 Unsupported USB device please remove 260 Unsupported USB hub please remove 260 USB port 50 USB USB x 260 Utilit...

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Lexmark 13C1104 - X 466dwe B/W Laser, User Manual

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