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Levo Retailer Technical Guide

MY2017

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Summary of Contents for MY2017

Page 1: ...Levo Retailer Technical Guide MY2017...

Page 2: ...Specialized Retailers only If you have any questions please contact Retail Care at 1 800 722 4423 Please consult the Service Site at service specialized com or linked from B2B for any updates to this...

Page 3: ...T 18 or equivalent RECOMMENDED TOOLS Counterweighted or powered repair stand Handlebar stem mounted phone holder RECOMMENDED SERVICE PARTS INVENTORY Magnet holder including magnet plate anodized black...

Page 4: ...onjunction with Turbo PC Connect and Diagnostic Tool Note previous versions of the Turbo PC Connect and Diagnostic Tool will only update the battery firmware The previous versions will not update the...

Page 5: ...nsor Smartphone or tablet Android or iOS System requirements Android 4 3 Jellybean or later iOS 8 1 or later All Levo system diagnosis and user customization is performed through the Mission Control A...

Page 6: ...kes can be easily maneuvered in the stand which reduces the potential for damage to the bike while showcasing to Levo riders a level of professionalism that inspires confidence in the retailer Handleb...

Page 7: ...tected when the magnet mounted on the rear brake rotor passes a reed switch in the speed sensor The speed sensor then sends a signal to activate the motor The motor will not provide power if the magne...

Page 8: ...tock 32T may inhibit climbing and make larger gears less useful because the larger gears will be difficult to engage until the speed is above the speed limiter i e the speed is above the limit where t...

Page 9: ...n a 504 Wh capacity The battery requires the additional service item SKUs that follow for installation and use Recommended inventory 1 2 Battery pin w o hardware S166800005 Recommended inventory 3 Bat...

Page 10: ...n v e n t o r y This section outlines optional replacement parts that a retailer might choose to keep in stock Bearing kit Levo FSR S160600004 Bolt kit for Levo FSR S160500007 Crank custom alloy arm...

Page 11: ...o Retailer Technical Guide R e q u i r e m e n t s R e c o m m e n d a t i o n s Spider Levo Fat 104 BCD S161600017 Spider 104 BCD S161600018 Chain guide Fat S161200002 Chain guide 29 and 6Fattie S161...

Page 12: ...Technical Guide R e q u i r e m e n t s R e c o m m e n d a t i o n s Chain stay protector mastic tape Levo Fat S166900002 Chain stay protector mastic tape Levo Hardtail S166900004 Chain stay protecto...

Page 13: ...in whip or apply the rear brake with the chain in the small cog then tighten the lockring until it bottoms out The lockring is a standard right hand thread Confirm that the crankarms are tight The cra...

Page 14: ...the suspension The increase in weight requires an increase in spring rate for both the front and rear suspension In addition the rebound damping settings should change to reflect the increase in sprin...

Page 15: ...to pedal on climbs to allow the motor to do most of the work The motor will automatically shut off if it does not receive a signal generated when the magnet passes the speed sensor after 0 2 seconds...

Page 16: ...replace the chain A worn chain will increase wear on the drivetrain particularly the cassette The following wear items will wear more quickly on a Levo bike because the rider will travel a further dis...

Page 17: ...ll supply 504 W in one hour A battery with a larger capacity will provide Longer range per charge just like a larger gas tank in a car would provide longer range Longer overall battery life the larger...

Page 18: ...um power for long without overheating Unit of Power Watts W 748 W 1 hp Nominal Power The amount of power the motor provides under normal operating conditions without generating excess heat Typically t...

Page 19: ...rain soil type soil moisture rocks roots dusty etc Riding style stand hammer vs sit spin accelerate hard or easy attack climbs and descents Length of ride Charge level at start and finish Rider define...

Page 20: ...s and how address them are found in the next section Troubleshooting Diagnosis Performance Issues FUNCTION DIAGNOSIS Function issues or faults are typically due to a single component that is damaged d...

Page 21: ...ing clunking Occurs intermittently during specific conditions such as Acceleration Hard efforts Rapid changes from pedaling to coasting Loose spider and spider lockring Remove grease and tighten to 70...

Page 22: ...cadence than normal by using lower easier gears Continue to pedal on climbs to engage the motor Use shorter cranks for better pedal clearance Use a lower saddle position No motor assist after a ride d...

Page 23: ...ut off The communication module in the battery is defective Contact Retail Care the battery is not servicable App does not display bike data App connects to bike but no data is transmitted Faulty data...

Page 24: ...perature Power is reduced around 175 F 80 C Update the motor firmware to 4 0 1 early 2017 Contact Retail Care if temperature related power restriction continues after the motor firmware update Range i...

Page 25: ...Magnet Is the magnet assembly attached to the rear hub with two brake rotor bolts Ask about any component changes wheels brakes etc The magnet is required for the motor to operate D i a g n o s e S y...

Page 26: ...nector measure the length between plugs If the distance is 165 mm replace the harness with a 180 mm length version Does a replacement harness address the issue Speed Sensor Is there any external damag...

Page 27: ...baskets racks Turbo Drive System Warranty The warranty for the drive system is specifically laid out Two years Motor Cable connectors Remote User interface Two years or 300 charge cycles Battery will...

Page 28: ...ear Wheel tension and true check monthly Motor belt replacement 9500 miles 15000km These services have value to the rider if they are pro actively sold as ways to maintain the Turbo or Levo ride exper...

Page 29: ...Turbos and to all Model Year 2014 and newer model bicycles and covers only Specialized branded products Any other original component or part will be covered by the stated warranty of the original manu...

Page 30: ...zed Specialized Dealer for the applicable warranty THIS IS A FULL AND COMPLETE STATEMENT OF SPECIALIZED S LIMITED WARRANTY SPECIALIZED DOES NOT AUTHORIZE OR ALLOW ANYONE INCLUDING ITS AUTHORIZED DEALE...

Page 31: ...31 Levo Retailer Technical Guide...

Page 32: ...SPECIALIZED BICYCLE COMPONENTS 15130 Concord Circle Morgan HIll CA 95037 408 779 6229 0000082782_RG_R1 02 17...

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