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Levo Retailer Technical Guide
B u i l d , S e t u p , & M a i n t e n a n c e
M a i n t e n a n c e D e t a i l s - B i c y c l e
Maintenance for the Levo system is similar to a traditional bike. Much like a traditional bike, there are some components that are
sealed that do not require routine maintenance. However, the Levo system does have some components that require more frequent
maintenance due to the increase in distance traveled that causes faster wear. In addition, because of the higher cost of some
components, it is important to perform maintenance routinely to extend the life of the parts.
• Always turn the battery off and disconnect the charger prior to cleaning the bicycle. Leave the battery attached to the bicycle when
cleaning the bicycle; the battery prevents water from contacting electrical interfaces.
• Do not use a pressure washer to clean the bicycle. The use of a pressure washer on the bearings or near the area of the chainring/
spider area will cause premature wear of the bearings and will void the warranty.
• To clean the battery, remove the battery from the bicycle.
• Do not allow water to contact electrical components.
• Routinely check that the rear derailleur hanger is straight and aligned.
• Encourage Levo riders to frequently replace the chain. A worn chain will increase wear on the drivetrain, particularly the cassette.
• The following wear items will wear more quickly on a Levo bike because the rider will travel a further distance in a shorter amount
of time: drivetrain components, including the chain, cassette, and chainring; brake pads; tires; and suspension components.
• Suspension service should be sold pro-actively, particularly for Levo bikes because they typically have increased mileage over
traditional bikes.
M a i n t e n a n c e D e t a i l s - M o t o r
• Do not use a pressure washer to clean the bicycle. The use of a pressure washer on the bearings or near the area of
the chainring/spider area will cause premature wear of the bearings and will void the warranty.
• The Levo motor bearings are high quality and have been tested to several thousand miles. When maintained properly they should
last for several years.
• The Levo motor is a non-servicable component. Damage to the Levo motor bearings requires replacement of the entire motor unit.
The most frequent cause of damage to the motor bearings is the use of a high pressure washer to clean the motor. This damage is
not covered by warranty. Replacement cost of the Levo motor unit is in excess of $1000 USD.
U n l o c k i n g o r D e - r e s t r i c t i n g t h e M o t o r
Unlocking or de-restricting the Levo motor, by any means including software or hardware modification, is not permitted
and will void the warranty.
