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Levo Retailer Technical Guide
This Limited Warranty is a voluntary manufacturer’s warranty. Your rights under this Limited Warranty are in addition to your legal rights
as a consumer.
Specialized bicycles are sold exclusively through our network of Authorized Specialized Dealers. Specialized Bicycle Components,
Inc. provides each original retail purchaser of a new Specialized bicycle or frameset a limited warranty against defect in materials and
workmanship as follows:
L I F E T I M E
• Frames and forks on complete bicycles and framesets for the lifetime of the original owner (excluding parts and components to
which two year or five year periods apply, as set out below).
• Frames and forks on complete Turbo bicycles for the lifetime of the original owner (excluding parts and components to which two
year or five year periods apply, as set out below).
2 Y E A R S
• Suspension attachment points, suspension related equipment (including pivot points, bushings, shock units, front suspension
forks, chain stays and seat stays, shock links, fasteners) for two (2) years from the date of the original purchase.
• Chain stays and seat stays on full suspension bicycles sold after 2008 will be covered under this limited warranty for five (5) years
from the date of the original purchase.
• Paint/finish, components attached to the bicycle/frameset such as saddle, front suspension forks, wheels, drive train, brakes, seat
post, Command Post, crank-set, handlebar and stem, baskets, racks, or any suspension related parts or components for two (2)
years from the date of the original purchase.
• Turbo components and lighting (excluding standard wear items as listed below), Turbo motor, battery (or at least 75% capacity
after 300 charge cycles), and Turbo electronics (remote, cable connectors, User Interface) for two (2) years from the date of the
original purchase.
Some branded equipment and co-branded suspension equipment may have additional warranty coverage offered by the specific
manufacturer. Please check in your owner’s manual pack for information regarding these warranties or check with your authorized
Specialized dealer for details.
T E R M S O F L I M I T E D W A R R A N T Y
This warranty applies to Model Year 2013 and newer Turbos and to all Model Year 2014 and newer model bicycles and covers only
Specialized branded products. Any other original component or part will be covered by the stated warranty of the original manufacturer.
The Limited Warranty is conditional upon the bicycle being operated under normal conditions and use, and properly maintained.
Specialized recommends that you register your bicycle with Specialized before a warranty claim may be processed. Even if registration
is not required to take advantage of the Specialized Limited Warranty, Specialized encourages you to register your bicycle to allow
Specialized to provide you better service in the future.
To exercise the rights under this Limited Warranty, the bicycle or frameset must be presented to an Authorized Specialized Dealer on
the same continent (Asia, Africa, North America, South America, Antarctica, Europe, or Australia) on which the bicycle was purchased,
together with a written proof of purchase which identifies the bicycle or frameset by serial number.
Only Authorized Specialized Dealers are authorized to perform warranty service under this Limited Warranty. Should the bicycle,
frameset, or any part be determined by Specialized to be covered by this Limited Warranty, it will be repaired or replaced, at
Specialized’s sole option. If your bicycle or frameset is a Specialized Edition (limited edition bicycle or frameset), be aware that an exact
warranty replacement may not be possible.
The original owner shall pay all labor charges connected with the repair or replacement of all parts. Under no circumstances does this
Limited Warranty include the cost of travel or shipment to and from an Authorized Specialized Dealer. Such costs, if any, shall be borne
by the original owner.
Every Specialized bicycle and frameset has a useful product life cycle. Nonstandard use, including without limitation, use in competitive
events, jumping, aggressive riding, riding with heavy loads, can dramatically shorten the useful product life cycle of a Specialized bicycle
or frameset. In addition, exposure of the product to humid, warm, ocean conditions and/or exposure to salinity (whether from salt water,
sweat, salinity in the air) is likely to cause corrosion of the product and will shorten the product life cycle. You are advised to clean your
product regularly to avoid such corrosion.
SPECIALIZED BICYCLE COMPONENTS
LIMITED WARRANTY POLICY FOR BICYCLES
