Lenovo ThinkServer RD540 70AR User Manual And Hardware Maintenance Manual Download Page 4

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Installing or removing the ThinkServer
Management Module Premium . . . . . .

Installing or removing the ThinkServer Trusted
Platform Module . . . . . . . . . . . .

Installing or replacing a hot-swap redundant
power supply . . . . . . . . . . . . .

102

Installing or replacing a heat sink. . . . . .

106

Installing or replacing the microprocessor . .

109

Installing or replacing a hot-swap hard disk
drive . . . . . . . . . . . . . . . . .

117

Installing or replacing a 2.5-inch solid-state
drive . . . . . . . . . . . . . . . . .

121

Installing or replacing the optical drive

. . .

128

Replacing the ThinkServer RAID Super
Capacitor Module. . . . . . . . . . . .

131

Replacing the hot-swap hard-disk-drive
backplane. . . . . . . . . . . . . . .

134

Replacing the Intelligent Diagnostics
Module . . . . . . . . . . . . . . . .

138

Replacing a system fan . . . . . . . . .

140

Replacing the front panel board . . . . . .

142

Replacing the riser card assembly 1 . . . .

144

Replacing the system board battery . . . .

146

Replacing the system board

. . . . . . .

148

Completing the parts replacement . . . . . . .

156

Reinstalling the server cover and reconnecting
cables . . . . . . . . . . . . . . . .

156

Updating the server configuration . . . . .

159

Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . .

161

Troubleshooting procedure . . . . . . . . . .

161

Viewing the status and diagnostic LEDs. . . . .

161

Using a diagnostic program

. . . . . . . . .

162

Viewing the system event log . . . . . . . . .

162

Basic troubleshooting tables . . . . . . . . .

162

ThinkServer EasyStartup program
problems . . . . . . . . . . . . . . .

162

Optical drive problems . . . . . . . . . .

163

Hard disk drive problems . . . . . . . . .

164

Memory module problems . . . . . . . .

165

Keyboard, mouse, and USB device
problems . . . . . . . . . . . . . . .

166

Chapter 8. Getting information, help,
and service . . . . . . . . . . . . .

167

Information resources . . . . . . . . . . . .

167

Using the documentation. . . . . . . . .

167

ThinkServer Web site . . . . . . . . . .

167

Lenovo Support Web site. . . . . . . . .

167

Help and service . . . . . . . . . . . . . .

168

Before you call . . . . . . . . . . . . .

168

Calling for service. . . . . . . . . . . .

168

Using other services

. . . . . . . . . .

169

Purchasing additional services

. . . . . .

169

Appendix A. Notices . . . . . . . . .

171

Trademarks . . . . . . . . . . . . . . . .

172

Important notes . . . . . . . . . . . . . .

172

Polyvinyl Chloride (PVC) cable and cord notice . .

172

Recycling information . . . . . . . . . . . .

172

Battery return program. . . . . . . . . .

173

Requirement for batteries containing
perchlorate . . . . . . . . . . . . . .

173

Particulate contamination . . . . . . . . . .

174

Important WEEE information . . . . . . . . .

174

European Union RoHS

. . . . . . . . . . .

175

German Ordinance for Work gloss statement. . .

175

Export classification notice . . . . . . . . . .

175

Electronic emission notices. . . . . . . . . .

175

Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . .

175

Eurasian compliance mark . . . . . . . . . .

177

ENERGY STAR model information . . . . . . .

177

Index. . . . . . . . . . . . . . . . .

179

ThinkServer RD540 User Guide and Hardware Maintenance Manual

Summary of Contents for ThinkServer RD540 70AR

Page 1: ...ThinkServer RD540 User Guide and Hardware Maintenance Manual Machine Types 70AR 70AS 70AT and 70AU ...

Page 2: ...product Safety information on page iii Appendix A Notices on page 171 Second Edition February 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... the system date and time 54 Using passwords 55 Selecting a startup device 56 Configuring the TPM function 56 Setting the mode of the Ethernet connectors 57 Exiting the Setup Utility program 57 Updating or recovering the BIOS 58 Using the ThinkServer EasyStartup program 59 Features of the ThinkServer EasyStartup program 60 Starting the ThinkServer EasyStartup program 60 Using the ThinkServer EasyS...

Page 4: ...wing the status and diagnostic LEDs 161 Using a diagnostic program 162 Viewing the system event log 162 Basic troubleshooting tables 162 ThinkServer EasyStartup program problems 162 Optical drive problems 163 Hard disk drive problems 164 Memory module problems 165 Keyboard mouse and USB device problems 166 Chapter 8 Getting information help and service 167 Information resources 167 Using the docum...

Page 5: ...n käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollten ...

Page 6: ... s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på dokument...

Page 7: ... instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everythi...

Page 8: ...ss 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the...

Page 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Page 10: ...ded on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might hav...

Page 11: ... V direct current The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUT...

Page 12: ...ulging capacitor Mechanical hazards such as loose or missing hardware To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cords disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the server Disconnect the power cords 3 Chec...

Page 13: ...rements Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2013 2014 xi ...

Page 14: ...xii ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 15: ...D that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_01 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support teleph...

Page 16: ...e locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following documents are printed out and contained in your server package Read Me First This is a multilingual document you should read first Thi...

Page 17: ...oduct This document also includes the Lenovo warranty statement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement User Guide and Hardware Maintenance Manual This document provides detailed information to help you get familiar wit...

Page 18: ... Other documents You might find other documents for the Host Bus Adapter HBA Ethernet card or other optional parts on the documentation DVD 4 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 19: ... Installation Instructions that comes with your server 4 Connect the Ethernet cable and power cords to the server See Rear view of the server on page 22 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 49 6 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Using the Setup Utility program on page 51 7 Config...

Page 20: ...6 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 21: ...rver might look slightly different from the illustration in this topic ID CPU Mem PSU Figure 1 Server package 1 Server 2 Material box including power cords printed documentation a documentation DVD and software media 3 Rail kit Features This topic provides general information about the server features for various models Depending on your specific model some features might vary or not be available ...

Page 22: ...Serial Attached SCSI SAS hard disk drives SCSI is the acronym for Small Computer System Interface or solid state drives Up to eight 2 5 inch hot swap SATA hard disk drives SAS hard disk drives or solid state drives Support PCI Express solid state drives Optical drive One slim SATA optical drive in some models For the location information about the internal drives or drive bays see Server component...

Page 23: ...ant interruption to the operation of the system when a power supply fails Basic system management features Ability to store the power on self test POST hardware test results BIOS Setup Utility program The BIOS Setup Utility program helps you view the server information and configure the server in the pre operating system environment See Using the Setup Utility program on page 51 TMM also known as ...

Page 24: ...erver refer to the related topics in Locations on page 13 Software programs For more information about the software programs see Software on page 11 Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can remotely turn on or wake up the computer from a management console using remote network management software Besides many other fun...

Page 25: ...Storage without package 8 to 80 non condensing Storage with package 8 to 90 non condensing Electrical input Universal input Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software This topic provides information about the software programs that you can use to set up use and maintain the se...

Page 26: ...ge 62 Remote management software The integrated TMM provides basic remote management features for the server The add on TMM Premium option provides advanced remote management features for the server For detailed information about the remote management software and server remote management refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com U...

Page 27: ...helps support technicians to identify your server and provide faster service The machine type model and serial number label is attached on the pull out information card which is a small plastic tab and can be slid out of the front of the chassis The following illustrations are samples of the machine type model and serial number labels on server models with different hard disk drive configurations ...

Page 28: ...t view of the server varies by model The illustrations in this topic show the server front views based on the supported hard disk drives Front view of server models with eight 2 5 inch hard disk drive bays on page 16 Front view of server models with eight 2 5 inch hard disk drive bays on page 16 Front view of server models with six 2 5 inch hard disk drive bays on page 17 Notes Depending on the mo...

Page 29: ...ols connectors and status LEDs on the front panel see Front panel on page 18 2 Intelligent Diagnostics Module For more information see Intelligent Diagnostics Module on page 21 3 Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 13 4 Slim optical drive available ...

Page 30: ... with eight 2 5 inch hard disk drive bays CPU Mem PSU ID 6 Figure 7 Front view of server models with eight 2 5 inch hard disk drive bays 1 Front panel 4 Right rack handle 2 Pull out information card 5 2 5 inch hard disk drive area 3 Intelligent Diagnostics Module 6 Left rack handle 1 Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front pan...

Page 31: ...ives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays The hard disk drive bay numbers are marked on the top edge of the front bezel 0 6 7 2 3 4 5 0 2 3 4 5 6 7 1 1 Figure 8 2 5 inch hard disk drive bay numbers top view of the server Front view of server models with six 2 5 inch hard disk drive bays The following illustration shows the front...

Page 32: ...r cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server 5 2 5 inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occup...

Page 33: ...stem See Chapter 4 Turning on and turning off the server on page 49 The power status LED helps you to determine the current power status Power status LED Color Description On Green The server is on Off None The server is off Blinking Green The server is in ACPI S1 mode which also is known as Power On Suspend POS mode In this mode the microprocessor is not working while other hardware devices are s...

Page 34: ...te This procedure must be performed only by trained service personnel of Lenovo See Chapter 8 Getting information help and service on page 167 A fan has been detected to be running at low speed Check the system fans A hot swap fan has been removed 1 Ensure that the system fans are connected securely to the system board 2 Reinstall the removed fan or install a new fan to replace the removed fan The...

Page 35: ... an LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error See System board LEDs on page 46 The following illustration shows the location of the IDM and the diagnostic LEDs on the IDM panel in the front of the server Depending on the model your server might look slightly different from the illustrations in this topic CPU Mem PSU ID CPU Mem PS...

Page 36: ...ck the status LEDs on the system board See System board LEDs on page 46 Solid off The memory modules are operating at a normal temperature 4 Memory module status LED Solid on amber One or more memory modules are overheated Check the BMC for errors and run the diagnostic programs See Using a diagnostic program on page 162 Solid off The microprocessors are operating at a normal temperature 5 Micropr...

Page 37: ...y fails You can purchase a hot swap redundant power supply option directly from Lenovo and install the power supply to provide power redundancy without turning off the server On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber ...

Page 38: ...rnet connector 1 or 2 for system management use in the Setup Utility program See Setting the mode of the Ethernet connectors on page 57 Ethernet status LED Color Status Description Amber On The connection speed is 1000 Mbps Green On The connection speed is 100 Mbps 1 Left None Off The connection speed is 10 Mbps Green On The server is connected to a LAN None Off The server is disconnected from a L...

Page 39: ...omponents see the related topics in Locations on page 13 To remove the server cover and the cooling shroud and gain access to the inside of the server see Removing the server cover on page 69 and Removing and reinstalling the cooling shroud on page 73 The chassis configuration varies by model The following illustrations show the two chassis configurations based on the supported hard disk drives Se...

Page 40: ... Hard disk drive bay 3 3 PCI Express card 13 Optical drive bay with an optical drive installed in some models 4 Cooling shroud 14 Hard disk drive bay 2 5 Riser card assembly 1 15 Pull out information card 6 PCI Express card 16 Hard disk drive bay 1 7 Riser card assembly 2 17 Intelligent Diagnostics Module 8 Power supply 18 Hard disk drive bay 0 9 Heat sinks 2 19 Front panel 10 Hot swap hard disk d...

Page 41: ...by model 14 Hard disk drive bay 5 3 PCI Express card 15 Hard disk drive bay 4 4 Cooling shroud 16 Hard disk drive bay 3 5 Riser card assembly 1 17 Hard disk drive bay 2 6 PCI Express card 18 Intelligent Diagnostics Module 7 Riser card assembly 2 19 Hard disk drive bay 1 8 Power supply 20 Pull out information card 9 Heat sinks 2 21 Hard disk drive bay 0 10 Hot swap hard disk drive backplane 22 Left...

Page 42: ... Heat sinks 2 CRUs are parts that can be upgraded or replaced by the customer If a CRU is determined to be defective during the warranty period a replacement CRU will be provided to the customer Customers are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which might require some technical skills or tools or request that a technic...

Page 43: ...ap redundant power supply Yes No Memory module Yes No Microprocessor No Yes Optical drive available in some models Yes No Peripheral Component Interconnect PCI card Yes No Rack handles Yes No Riser card assembly Yes No System board No No System board battery Yes No System fan Yes No ThinkServer Management Module Premium available as an option Yes No ThinkServer RAID 500 Upgrade Key for Advanced RA...

Page 44: ...cannot be recovered You need to recreate a new array Blinking green Blinking slowly about one flash per second amber The hard disk drive is being rebuilt RAID card This topic provides information to help you locate the connectors on a RAID card installed on the riser card assembly 2 Your server comes with a RAID card to provide advanced SATA SAS hardware RAID functions to the server For more infor...

Page 45: ...ort 1 1 Port 0 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 2 Port 1 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 3 ThinkServer RAID 500 Upgrade Key for Advanced RAID connector Used to connect a ThinkServer RAID 500 Upgrade Key for Advanced RAID See Installing or removing the ThinkServer...

Page 46: ... Ports 3 0 1 Ports 7 4 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 2 Ports 3 0 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 3 ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 93 32 T...

Page 47: ...signal cable See Mini SAS to mini SAS signal cable connections on page 37 3 ThinkServer RAID Super Capacitor Module connector Used to connect the cable of a ThinkServer RAID Super Capacitor Module See Replacing the ThinkServer RAID Super Capacitor Module on page 131 Hot swap hard disk drive backplane Your server comes with one of the following hot swap hard disk drive bay and backplane configurati...

Page 48: ...Figure 21 Hot swap hard disk drive backplane location Backplane for 3 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for 3 5 inch hard disk drives The following illustrations show the connectors on the backplane for 3 5 inch hard disk drives Figure 22 Front view of the backplane for 3 5 inch hard disk drives 1 Slot 0 for a 3 5 inch hard d...

Page 49: ...lane for eight 2 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for eight 2 5 inch hard disk drives The following illustrations show the connectors on the backplane for eight 2 5 inch hard disk drives Figure 24 Front view of the backplane for eight 2 5 inch hard disk drives 1 Slot 2 for a 2 5 inch hard disk drive 5 Slot 5 for a 2 5 inch h...

Page 50: ...support the hard disk drive 0 to hard disk drive 3 Backplane for six 2 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for six 2 5 inch hard disk drives The following illustrations show the connectors on the backplane for six 2 5 inch hard disk drives Figure 26 Front view of the backplane for six 2 5 inch hard disk drives 1 Slot 0 for a 2 ...

Page 51: ...isk drive 0 to hard disk drive 3 4 Optical drive power connector Used to connect the power cable for the slim optical drive if the server has one installed Mini SAS to mini SAS signal cable connections This topic provides instructions on how to connect the mini SAS to mini SAS signal cables This topic contains connecting cables from the RAID card to the backplane You can connect cables from the RA...

Page 52: ...ane 2 If your server has more than four hard disk drives installed use the other mini SAS to mini SAS signal cable Connect the mini SAS connector 1 to the ports 7 4 on the RAID card Then connect the mini SAS connector 2 to the mini SAS ports 4 7 on the backplane If you are using a ThinkServer RAID 710 Adapter do the following 1 Use the mini SAS to mini SAS signal cable Connect the mini SAS connect...

Page 53: ...ocessor 2 7 Platform Controller Hub PCH 23 System fan 6 connector 8 System board battery 24 Memory slots 4 9 Internal USB Type A connector 1 25 System fan 5 connector 10 ThinkServer Management Module Premium connector 26 Memory slots 6 11 Internal USB Type A connector 2 27 System fan 4 connector 12 ThinkServer Trusted Platform Module connector 28 System fan 3 connector 13 ThinkServer Management Mo...

Page 54: ...a special type of memory that maintains the date time and configuration information for built in features The system board battery keeps the information active when you turn off the server 9 Internal USB Type A connector 1 Used to connect a device that uses a USB Type A connector For example in some situations you might want to connect a USB key directly to the system board You can connect it to a...

Page 55: ...of the operating system and is called out of band management 14 Riser card assembly 1 slot Used to install the riser card assembly 1 15 Riser card assembly 2 slot Used to install the riser card assembly 2 16 Redundant power supply connector 1 Used to connect a redundant power supply 17 Redundant power supply connector 2 Used to connect a redundant power supply 18 Backplane power connector 1 Used t...

Page 56: ... avoid any possible damage to a live circuit Jumper pins arranged in groups on the system board are called jumper blocks When two or more jumper pins are capped with a jumper an electrical connection is made between them and the equipment is thus instructed to activate certain settings accordingly The following illustration shows a jumper in the default setting position pin 1 and pin 2 This is the...

Page 57: ...l Oxide Semiconductor jumper 3 Switches 2 ThinkServer Management Module Enable Disable jumper Attention To set the jumpers or move switches you need to remove the server cover to access the system board Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 1 Clear CMOS jumper Used to clear CMOS and recover your serve...

Page 58: ...in 2 7 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 156 8 Connect the server to an ac power source and wait about 30 seconds Then turn on the server The BIOS recovers to the factory default settings 2 ThinkServer Management Module Enable Disable jumper When the ThinkServer Management Module Enable Disable jumper hereinaft...

Page 59: ...served for the manufacturer 1 BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly To recover the BIOS see Recovering from a BIOS update failure on page 59 2 Clear password switch Used to erase forgotten passwords such as an administrator password and a user password Chapter 3 Product overvie...

Page 60: ...he ME ensure that your BIOS version contains the required parameters To update the ME do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place i...

Page 61: ...inkServer Management Module status LED and system fan error LEDs on the system board Figure 33 System board LEDs 1 ThinkServer Management Module status LED 6 System fan 4 error LED 2 System fan 8 error LED 7 System fan 3 error LED 3 System fan 7 error LED 8 System fan 2 error LED 4 System fan 6 error LED 9 System fan 1 error LED 5 System fan 5 error LED 1 ThinkServer Management Module status LED T...

Page 62: ...sponding system fan is operating too slowly or has failed To solve the problem you might need to reinstall or replace the system fan See Replacing a system fan on page 140 If it is a system board problem contact the Lenovo Customer Support Center 48 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 63: ...r supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an o...

Page 64: ...source the server also can respond to a remote request to turn on the server To remove all power from the server you must disconnect the server from the ac power source For information about your specific operating system refer to the related documentation or help system for the operating system 50 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 65: ...and the Setup Utility program opens If you have set a password you need to type the correct password to enter the Setup Utility program For password information see Using passwords on page 55 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working wit...

Page 66: ...ain menu on page 52 Advanced menu on page 52 Security menu on page 53 Server Management menu on page 53 Boot Options menu on page 54 Boot Manager menu on page 54 Save Exit menu on page 54 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have See Updating or ...

Page 67: ...he Setup Utility program For each menu item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is not configured The Security menu...

Page 68: ...After you finish viewing or changing settings in the Setup Utility program you can choose a desired action from the Save Exit menu to save changes discard changes or load default values and exit the program Press Enter to select the item on the Save Exit menu and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utilit...

Page 69: ...r administrator password to change any configuration settings Password considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes The Setup Utility program passwords are not case sensitive The server supports Setup Utility program passwords that consist of three to 20 characters To set a strong password use the following guidelines Have a...

Page 70: ...rd to switch between the selections Press Enter to select the device of your choice Then the server will start up from the selected device To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 On the Boot Options menu follow the instructions on the screen to set the startup device ...

Page 71: ...g If you want to use the Ethernet connector 0 as an Ethernet connector and a system management connector select Management NIC Shared If you want to use the Ethernet connector 0 as a dedicated system management connector select Management NIC Dedicated If you want to use the Ethernet connector 1 as an Ethernet connector and a system management connector select Onboard LAN port1 Shared If you want ...

Page 72: ...d An earlier BIOS version might not support the latest system configurations If the power to your server is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your server can restart successfully without encountering hardware problems If you ...

Page 73: ...sition 7 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 156 8 Connect the server to an ac power source and then start the server from the bootable USB key that contains the amiboot rom file The recovery process starts After the recovery process is completed your server will automatically turn off 9 Repeat step 2 through ste...

Page 74: ...artition size and file system type Support for multiple operating systems Ability to install the operating system and device drivers in an unattended mode to save time Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program This topic provides instructions on how to s...

Page 75: ...unctions and learn how to use the program Before using the ThinkServer EasyStartup program to install an operating system ensure that any external storage devices and fiber channels are configured correctly The ThinkServer EasyStartup program main interface provides the following menus on the left pane of the screen Home This menu is the welcome page that contains some general descriptions about t...

Page 76: ... and the specific server configuration information View general guidance on how to use the ThinkServer EasyStartup DVD Download the required device drivers to a removable storage device so that you can easily get the drivers for server configuration when you need them especially when you finish installing an operating system without using the ThinkServer EasyStartup DVD and need appropriate device...

Page 77: ...is is good for small databases or other applications that require small capacity but complete data redundancy RAID 1 provides fault tolerance from disk errors or failures and continues to operate as long as at least one drive in the mirrored set is functioning With appropriate operating system support there can be increased read performance and only a minimal write performance reduction RAID 1 req...

Page 78: ...t spare drives Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See Using the ThinkServer EasyStartup program on page 59 and view the user guide from the main interface of the program Some RAID management software also is provided on the ThinkServer EasyStartup DVD to help you manage RAID arrays and RAID controllers in an operating ...

Page 79: ...er EasyStartup program simplifies the process of configuring RAID and installing supported operating systems and device drivers on your server See Using the ThinkServer EasyStartup program on page 59 The device drivers for onboard Ethernet controllers also are available for download at http www lenovo com drivers Updating the firmware The firmware in the server is periodically updated and is avail...

Page 80: ...multiple Lenovo servers within a LAN The program provides an interface to display all severs being managed which enables the administrator to conveniently search for monitor and manage servers To download the Lenovo ThinkServer EasyManage program go to http www lenovo com drivers and follow the instructions on the Web page For detailed information about using the Lenovo ThinkServer EasyManage prog...

Page 81: ...go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 65 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 161 to do basic troubleshooting If the problem cannot be solved see Chapter 8...

Page 82: ...use static electricity to build up around you Always carefully handle the parts and other components such as PCI Express cards memory modules system boards and microprocessors by edges or frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and possibly damage the device Before you replace a new part touch the static protective package containi...

Page 83: ...ile the server is running Operating the server without the air ducts or air baffles might cause the microprocessors to overheat For servers that support up to two microprocessors ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover Working inside the server with the power on Attention Static electricity that is released to i...

Page 84: ...he server Then disconnect all power cords from electrical outlets 2 Disconnect the power cords Input Output I O cables and all other cables that are connected to the server 3 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 4 Press the rel...

Page 85: ...e failing hardware devices If you are handling a server option refer to the appropriate installation or removal instructions in this topic along with the instructions that come with the option Notes Use only parts provided by Lenovo Depending on the model your server might look slightly different from the illustrations in this topic The EMI integrity and cooling of the server are protected by havi...

Page 86: ...ence Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the rack handles do the following 1 On each side of the server remove the screw that secures the rack handle and then remove the rack handle from the chassis ID Mem CPU PSU Figure 36 Removing the rack handles 72 ThinkServer RD540 User Guide and Hardware Maintenanc...

Page 87: ...hroud Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the cooling shroud Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might loo...

Page 88: ...t open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to reinstall the cooling shroud Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly differe...

Page 89: ...g or removing a memory module This topic provides instructions on how to install or remove a memory module Note The memory modules are extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation Memory module installation rules Your server has 20 memory slots Each slot supports 4 GB 8 GB and 16 GB DDR3 RDIMMs...

Page 90: ...gure 40 Memory slots on the system board 1 Memory slot CPU1 DIMMC1 11 Memory slot CPU1 DIMMA2 2 Memory slot CPU1 DIMMC2 12 Memory slot CPU1 DIMMA1 3 Memory slot CPU1 DIMMC3 13 Memory slot CPU2 DIMMC1 4 Memory slot CPU1 DIMMD1 14 Memory slot CPU2 DIMMC2 5 Memory slot CPU1 DIMMD2 15 Memory slot CPU2 DIMMD1 6 Memory slot CPU1 DIMMD3 16 Memory slot CPU2 DIMMD2 7 Memory slot CPU1 DIMMB3 17 Memory slot ...

Page 91: ...he memory slots for the same microprocessor all the memory modules run at the lowest frequency It is recommended that you install the high frequency memory modules into the memory slots for the same microprocessor to ensure high performance Figure 41 CPU1 DIMMs Table 3 Memory module installation rules for servers with one microprocessor CPU1 DIMM A1 A2 A3 B1 B2 B3 C1 C2 C3 D1 D2 D3 One DIMM X Two ...

Page 92: ...ules run at the lowest frequency It is recommended that you install the high frequency memory modules into the memory slots for the same microprocessor to ensure high performance Figure 42 CPU1 DIMMs and CPU2 DIMMs Table 4 Memory module installation rules for servers with two microprocessors CPU1 DIMM CPU2 DIMM A1 A2 A3 B1 B2 B3 C1 C2 C3 D1 D2 D3 A1 A2 B1 B2 C1 C2 D1 D2 Two DIMMs X X Four DIMMs X ...

Page 93: ...tlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstallin...

Page 94: ... 67 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 75 To remove a m...

Page 95: ...nstall or remove the Ethernet card If you are installing or removing any other types of supported PCI Express cards the procedure is similar Note The Ethernet card is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation Installing the Ethernet card Attention Do not open your server or attempt any repai...

Page 96: ...y an Ethernet card is installed on the riser card assembly 1 and also can be installed in any PCI Express card slot that supports it See Rear view of the server on page 22 to identify the PCI Express card slots of your server 5 Locate the PCI Express card slot for installing the Ethernet card and then remove the PCI Express card slot bracket from the riser card assembly 1 Store the PCI Express car...

Page 97: ...rnet card If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to the server For more information see Using the ThinkServer EasyStartup program on a Windows operating system on page 62 If you are using a Linux operating system run the ThinkServe...

Page 98: ... riser card assembly 1 on page 144 Note Usually an Ethernet card is installed on the riser card assembly 1 and also can be installed in any PCI Express card slot that supports it See Rear view of the server on page 22 to identify the PCI Express card slots of your server 5 Locate the Ethernet card on the riser card assembly 1 Then grasp the Ethernet card by its edges and carefully pull it out of t...

Page 99: ...that you back up your data before replacing the RAID card because you might need to reconfigure RAID and reinstall the operating system after replacing the RAID card To replace the RAID card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the ...

Page 100: ... from the slot Figure 49 Removing the RAID card 9 Touch the static protective package that contains the RAID card to any unpainted surface on the outside of the server Then take the RAID card and the low profile bracket out of the package Note Carefully handle the RAID card by its edges 10 Remove the two screws from the RAID card and then remove the full height bracket from the RAID card Figure 50...

Page 101: ... by the riser card assembly 2 Figure 52 Installing the RAID card 13 Connect signal cables to the connectors on the new RAID card and the connectors on the hot swap hard disk drive backplane See your note and Mini SAS to mini SAS signal cable connections on page 37 14 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assem...

Page 102: ... Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes The PCI Express solid state drive is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation Use any documentation that comes with the PCI Express solid state drive and ...

Page 103: ...xpress solid state drive out of the package Note Carefully handle the PCI Express solid state drive by its edges 8 Position the PCI Express solid state drive near the PCI Express card slot on the riser card assembly 1 Then carefully press the PCI Express solid state drive straight into the slot until it is securely seated and the bracket also is secured by the riser card assembly 1 Figure 54 Insta...

Page 104: ... version on another computer for reference Note Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic To install the TR 500 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are conne...

Page 105: ...ng the parts replacement on page 156 Then the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Removing the TR 500 Key Attention Do not open your server or att...

Page 106: ...nect all cables from the ThinkServer RAID 500 Adapter 6 Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 144 7 Locate the TR 500 Key on the ThinkServer RAID 500 Adapter and then remove it from the ThinkServer RAID 500 Adapter You might need to remove the ThinkServer RAID 500 Adapter first remove the TR 50...

Page 107: ...ed that you replace the TR 700 Battery annually or after 500 recharging cycles whichever comes first Installing the ThinkServer RAID 700 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the TR 700 Battery on the ThinkServer RAID 700 Adapter and...

Page 108: ...o the riser card assembly 2 See Replacing the RAID card on page 85 12 Reconnect cables to the ThinkServer RAID 700 Adapter See Mini SAS to mini SAS signal cable connections on page 37 13 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 144 What to do next To work with another piece of hardware go to th...

Page 109: ... card slot on the riser card assembly 2 Then disconnect all cables from the ThinkServer RAID 700 Adapter 6 Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 144 7 Remove the ThinkServer RAID 700 Adapter from the riser card assembly 2 See Replacing the RAID card on page 85 8 Remove the three screws first Th...

Page 110: ...ic provides instructions on how to install the TMM Premium Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic Depending on the model your server might look slightly different from the i...

Page 111: ...hinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals for more information about server remote management Removing the TMM Premium Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the TMM Premium if t...

Page 112: ... disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the TMM Premium on the system board and then lift the TM...

Page 113: ...the related instructions or ensure that you can view the PDF version on another computer for reference Notes Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic Depending on the model your server might look slightly different from the illustration in this topic To install the TPM do the following 1 Remove all media from the driv...

Page 114: ...p Utility program See Configuring the TPM function on page 56 Removing the ThinkServer Trusted Platform Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the TPM if the server has one installed Before you begin print all the related instructions o...

Page 115: ...re connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the TPM on the system board and then remove the TPM from the TPM connector by lifting...

Page 116: ... integrity and cooling of the server install a new hot swap redundant power supply as soon as you remove the failing one or cover the other bay with a shield if you just use one module to provide power CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and...

Page 117: ...e following 1 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then take the new hot swap redundant power supply out of the package 2 Note the orientation of the new hot swap redundant power supply and then slide the new hot swap redundant power supply into the chassis until it snaps into position 1 0 MG...

Page 118: ...nt power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed You need to reinstall or replace it Replacing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides in...

Page 119: ...ng 1 Locate the failing hot swap redundant power supply in the rear of your server Then disconnect the power cord from the failing hot swap redundant power supply ID Figure 65 Disconnecting the power cord Chapter 6 Installing removing or replacing hardware 105 ...

Page 120: ...ower supply on page 102 4 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing or replacing a heat sink Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provi...

Page 121: ...ower cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud...

Page 122: ...t sink off the system board 8 Lay aside the old heat sink Touch the static protective package that contains the new heat sink to any unpainted surface on the outside of the server Then take the new heat sink out of the package Notes If you are replacing a heat sink you need to use a cleaning pad that might come with the new heat sink to wipe the thermal grease from the top of the microprocessor be...

Page 123: ...tructed to return the old heat sink follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 156 Installing or replacing the microprocessor This topic provides instructions on h...

Page 124: ...tructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To install the second microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the ser...

Page 125: ...iner 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bott...

Page 126: ...on when this indicator faces the beveled corner 4 of the microprocessor socket Figure 72 Installing the microprocessor 11 Remove the plastic microprocessor socket cover Store the microprocessor socket cover in the event that you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not remove the socket cover until you install a microprocessor into the...

Page 127: ...sink on page 106 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 156 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to ...

Page 128: ...and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the ...

Page 129: ...ld microprocessor on a static protective surface Notes a Do not touch the gold contacts on the bottom of the microprocessor b Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 77 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside...

Page 130: ...ew microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corn...

Page 131: ...pair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install or replace a hot swap hard disk drive For a list of the ThinkServer hard disk drive options go to http www lenovo com thinkserver You can install or replace a hot swap hard disk drive without turning off the server which helps you avoid significant inter...

Page 132: ...ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 inch hot swap hard disk drives For other models the replacement procedure is similar Depending on the model your server might l...

Page 133: ...rd disk drive tray 3 Pull the handle and carefully slide the hot swap hard disk drive or the dummy tray out of the front of the chassis ID Mem CPU PSU Figure 83 Removing the hot swap hard disk drive Chapter 6 Installing removing or replacing hardware 119 ...

Page 134: ...ckage that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 120 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 135: ...rive save the removed dummy hard disk drive tray in the event that you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with...

Page 136: ...ormation see Configuring RAID on page 62 For solid state drives with different capacities install the solid state drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model ...

Page 137: ...isk drive tray out of the front of the chassis Figure 87 Removing the dummy hard disk drive tray 4 Touch the static protective package that contains the 2 5 inch solid state drive to any unpainted surface on the outside of the server Then take the solid state drive out of the package Note Do not touch the circuit board on the solid state drive Chapter 6 Installing removing or replacing hardware 12...

Page 138: ...he two screw holes in the solid state drive with the corresponding holes in the drive adapter Then install the two screws to secure the solid state drive to the drive adapter Figure 89 Installing the screws to secure the solid state drive to the drive adapter 7 Position the drive adapter with the solid state drive into the 3 5 inch drive bracket 124 ThinkServer RD540 User Guide and Hardware Mainte...

Page 139: ...e to the bracket 9 Slide the bracket with the solid state drive into the drive bay from the front until it snaps into position and then completely close the handle ID Mem CPU PSU Figure 91 Installing the bracket with the solid state drive 10 Check the hard disk drive status LEDs to ensure that the solid state drive is operating correctly You might have to restart the server for the newly installed...

Page 140: ...ention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace ...

Page 141: ...acket with the solid state drive 4 Remove the five screws that secure the solid state drive and the 3 5 inch to 2 5 inch drive adapter Then remove the drive adapter with the solid state drive from the bracket Figure 94 Removing the screws that secure the solid state drive and the drive adapter Chapter 6 Installing removing or replacing hardware 127 ...

Page 142: ...o return the old solid state drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To configure RAID go to Configuring RAID on page 62 To complete the replacement go to Completing the parts replacement on page 156 Installing or replacing the optical drive Att...

Page 143: ...Depending on the model your server might look slightly different from the illustrations in this topic Use any documentation that comes with the new optical drive and follow those instructions in addition to the instructions in this topic If no optical drive is installed on your server there is a dummy optical drive To install or replace the optical drive do the following 1 Remove all media from th...

Page 144: ... that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive out of the package 8 Do one of the following If you are installing the optical drive remove the retaining bracket from the dummy optical drive and install it on the side of the new optical drive If you are replacing the optical drive remove the retaining bracket from the old o...

Page 145: ... all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 156 Replacing the ThinkServer RAID Super Capacitor Module Attention Do not open your server or attempt any repair before readi...

Page 146: ...and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cove...

Page 147: ...apacitor Module to any unpainted surface on the outside of the server Then take the new ThinkServer RAID Super Capacitor Module out of the package 7 Note the orientation of the new ThinkServer RAID Super Capacitor Module Then gently press the tab 1 on the bracket and install the new ThinkServer RAID Super Capacitor Module into the bracket at the same time Figure 103 Installing the ThinkServer RAID...

Page 148: ...odule What to do next To work with another piece of hardware go to the appropriate section To complete the replacement procedure go to Completing the parts replacement on page 156 Replacing the hot swap hard disk drive backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instr...

Page 149: ...onnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the ho...

Page 150: ...swap hard disk drive backplane Figure 106 Removing the hot swap hard disk drive backplane 9 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 136 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 151: ...through the corresponding holes in the new backplane Then press the backplane straight down until it is secured in place by the small retaining studs on the chassis Figure 107 Installing the hot swap hard disk drive backplane Chapter 6 Installing removing or replacing hardware 137 ...

Page 152: ...or shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 156 Replacing the Intelligent Diagnostics Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions ...

Page 153: ...o the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the IDM See Server components on page 25 5 Disconnect the cable from the rear of the IDM 6 Remove t...

Page 154: ...ackaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 156 Replacing a system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic...

Page 155: ...erver 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Reconnect the power cord to the server and the electrical outlet 6 Locate the system fan The system fan error LED is lit See System board LEDs on page 46 7 Disconnect the power cord from the electrical outlet 8 Disconnect the cable of th...

Page 156: ...lacement on page 156 Replacing the front panel board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the front panel board Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for referenc...

Page 157: ...r cover on page 69 4 Locate the front panel board See Front view of the server on page 14 5 Disconnect the front panel cable and the front panel USB cable from the front panel board 6 Remove the two screws that secure the front panel board and then carefully remove the front panel board from the chassis ID Mem CPU PSU Figure 113 Removing the front panel board 7 Touch the static protective package ...

Page 158: ...with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 156 Replacing the riser card assembly 1 Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the riser card assembly 1 B...

Page 159: ...ve any parts or disconnect any cables that might impede your access to the riser card assembly 1 7 Grasp the riser card assembly 1 by its edges and carefully lift it straight up and off the chassis Figure 115 Lifting the riser card assembly 1 off the chassis 8 If there is any PCI Express card such as an Ethernet card installed on the riser card assembly 1 record the cable connections and then disc...

Page 160: ...low all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 156 Replacing the system board battery Attention Do not open your server or attempt any repair before reading and understanding Safety info...

Page 161: ...ions or ensure that you can view the PDF version on another computer for reference To replace the system board battery do the following Note After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outle...

Page 162: ...replacement go to Completing the parts replacement on page 156 After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 51 Replacing the system board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on pa...

Page 163: ...r 3 Remove the hot swap redundant power supplies See Replacing a hot swap redundant power supply on page 104 4 Remove the server cover See Removing the server cover on page 69 5 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 6 Record the component locations cable connections and cable routing in the server 7 Remove all memory modules See Removing a memory mod...

Page 164: ...Then remove the ten screws that secure the system board following the recommended numerical sequence as shown Note The screws 9 and 10 are different from the other eight screws Reinstall the two screws to the same positions after you install the new system board Figure 120 Removing the screws that secure the system board 150 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 165: ...g the system board 16 Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then remove the new system board from the package 17 Note the orientation of the new system board and carefully place it into the chassis so that the rear connectors are inserted i...

Page 166: ...3 Installing the screws to secure the system board 19 For the new system board open the small handles and microprocessor retainer on each of the microprocessor socket See Installing the second microprocessor on page 109 20 Remove the microprocessor s from the old system board and install them directly on the new system board See Replacing the microprocessor on page 113 152 ThinkServer RD540 User G...

Page 167: ...hat are removed from the old system board to the new system board See Installing or replacing a heat sink on page 106 23 The old system board must be returned with the microprocessor socket cover s to protect the pins on the socket s during shipping and handling Use the microprocessor socket cover s removed from the new system board To install them on the old system board do the following a Pivot ...

Page 168: ...the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 125 Do not touch the pins There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with Always follow the correct sequence when you close the small handles Figure 126 Securing the microprocessor retainer...

Page 169: ...you removed from the old system board to the new system board Refer to the information that you have recorded and the related topics in Installing removing or replacing hardware on page 71 26 If you are instructed to return the old system board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardw...

Page 170: ...stalling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to reinstall the server cover and reconnect cables to your server Attention For proper cooling and airflow reinstall the server cover before turning on the server O...

Page 171: ...e optical drive Connect the power cable 2 for the optical drive to the optical drive power connector on the backplane and properly route the cable in the chassis Route the backplane power cable 3 through the right inner side of the chassis Figure 129 Cable routing 3 If the cooling shroud is removed reinstall the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Chapter 6 I...

Page 172: ...sis ID CPU Mem PSU Figure 130 Installing the server cover 5 Pivot the cover latch to the closed position and slide the server cover to the front of the chassis at the same time until the server cover snaps into position and the cover latch is completely closed ID CPU Mem PSU Figure 131 Closing the server cover completely 6 If the server is installed in a rack cabinet reinstall the server into the ...

Page 173: ...drivers that you must install For information about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web site go to http www lenovo com drivers and then follow the instructions on the Web page to find and download the device drivers you need Refer to the following information resource...

Page 174: ...160 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 175: ...could be solved 6 View the system event log to diagnose problems See Viewing the system event log on page 162 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 162 9 Refer to Basic troubleshooting tables on page 162 and follow the instructions for ...

Page 176: ...pt SMI events You can view the SEL to diagnose system problems The TMM implements the SEL as specified in the IPMI 2 0 specification The SEL is accessible regardless of the system power state through the TMM in band and out of band interfaces For more information about viewing the SEL refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserM...

Page 177: ...he corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 161 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 167 Notes If you ...

Page 178: ... actions solve the problem see Troubleshooting procedure on page 161 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 167 Notes If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing...

Page 179: ...ubleshooting procedure on page 161 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 167 Notes If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on...

Page 180: ...e the keyboard The mouse or pointing device does not work 1 Ensure that The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly...

Page 181: ... Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and services to he...

Page 182: ...e at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following se...

Page 183: ...ty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries migh...

Page 184: ...170 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 185: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 186: ...l hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for t...

Page 187: ...battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for ...

Page 188: ...lity Table 5 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the par...

Page 189: ...n Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70AR 70AS 70AT and 70AU Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A d...

Page 190: ...atislava Slovakia Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Class A compliance statement Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse A EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtli...

Page 191: ...ird erteilt wenn keine elektromagnetischen Störungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Geräte wie in den Handbüchern angegeben zu installieren und zu betreiben Eurasian complia...

Page 192: ...y to day operations To help in this endeavor set the following power management features to take effect when your servers have been used Processor or core reduced power states Variable speed fan control based on power or thermal readings Low power memory states Liquid cooling capability 178 ThinkServer RD540 User Guide and Hardware Maintenance Manual ...

Page 193: ...he replacement 156 D devices handling static sensitive 68 diagnostic program troubleshooting and diagnostics 162 Diagnostic programs software 12 DIMM installation rules 75 installing 79 removing 80 documentation using 167 E EasyUpdate Firmware Updater program using 65 error LEDs system fan 48 Ethernet card installing 81 removing 83 Ethernet connectivity features 9 Ethernet connector 0 Setup Utilit...

Page 194: ...ical drive 128 Intelligent Diagnostics Module locations 21 interface Setup Utility program 52 internal drives features 8 L LED ambient temperature limit 22 Ethernet status 24 front panel 18 hot swap hard disk drive status 30 hot swap redundant power supply status 23 ID button 19 IDM 21 memory module status 22 microprocessor status 22 NIC status 20 power status 19 power supply error 21 LED 21 syste...

Page 195: ...kplane 134 hot swap redundant power supply 104 microprocessor 113 PCI Express solid state drive 88 RAID card 85 riser card assembly 1 144 solid state drive 121 126 system board 148 system board battery 146 system fan 140 ThinkServer RAID Super Capacitor Module 131 riser card assembly 1 replacing 144 road map server setup 5 S Save Exit menu Setup Utility program 54 Security menu Setup Utility progr...

Page 196: ...usted Platform Module installing 99 removing 100 ThinkServer Web address 1 TMM Premium installing 96 removing 97 TPM Setup Utility program 56 TR 500 Key installing 90 removing 91 TR 700 Battery installing 93 removing 94 troubleshooting and diagnostics diagnostic program 162 hard disk drive problems 164 keyboard mouse and USB device problems 166 memory module problems 165 optical drive problems 163...

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