Lenovo ThinkPad Hard Disk Drive User Manual Download Page 119

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A USB problem

Problem

: A device connected to the USB connector does not work.

Solution

: Open the Device Manager window. Ensure that the USB device setup is correct, and that the

assignment of computer resource and the installation of the device driver are correct. To open the Device
Manager window, go to Control Panel and click

Hardware and Sound

➙

Device Manager

. If you are

prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 89 for a diagnostic test of the USB connector.

A ThinkPad Pen Pro problem

Problem

: The ThinkPad Pen Pro does not perform well.

Solution

: If the pen does not perform well, insert the pen into the pen slot to charge it for about five minutes.

Note:

Ensure that your computer is on or in sleep mode. Otherwise, the pen will not be charged.

Chapter 8

Troubleshooting computer problems

103

Summary of Contents for ThinkPad Hard Disk Drive

Page 1: ...ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 2: ...ty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com UserManuals and follow the instructions on the screen First Edition October 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to res...

Page 3: ...omputer 15 Frequently asked questions 15 Using the special buttons 17 Getting help about the Windows operating system 17 Using the multi touch screen 17 ThinkPad Pen Pro 20 Operating modes 22 Rotating the computer display 22 Notebook mode 23 Stand mode 24 Tablet mode 25 Tent mode 26 Using the keyboard 27 Special keys 29 ThinkPad pointing device 31 TrackPoint pointing device 32 Trackpad 33 Trackpad...

Page 4: ...ter 105 Using advanced startup options 105 Recovering your operating system if Windows 10 fails to start 105 Creating and using a recovery USB drive 106 Chapter 10 Replacing devices 107 Static electricity prevention 107 Disabling the built in battery 107 Installing or replacing the micro SIM card 108 Replacing the keyboard 109 Replacing the base cover assembly 113 Replacing the memory module 116 R...

Page 5: ...zil 142 Battery recycling information for the European Union 142 Battery recycling information for Taiwan 143 Battery recycling information for the United States and Canada 143 Recycling information for China 143 Appendix C Restriction of Hazardous Substances Directive RoHS 145 European Union RoHS 145 China RoHS 146 Turkish RoHS 146 Ukraine RoHS 147 India RoHS 147 Appendix D ENERGY STAR model info...

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Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...e agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical inj...

Page 9: ...verheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adap...

Page 10: ...rom liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result ...

Page 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Page 12: ...liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend that the batteries be charged abou...

Page 13: ...at depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable mat...

Page 14: ...tion and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables...

Page 15: ...rous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with...

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Page 17: ...ion on page 8 Features on page 10 Specifications on page 11 Operating environment on page 12 Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Note Depending on the model your computer might look different from the following ill...

Page 18: ...stem status indicator The illuminated dot in the ThinkPad logo functions as a system status indicator For more information see Status indicators on page 7 ThinkPad pointing device 6 Trackpad 7 TrackPoint buttons 8 TrackPoint pointing stick The keyboard contains the ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fin...

Page 19: ...er button does For example by pressing the power button you can turn off the computer or put the computer into sleep or hibernation mode To change what the power button does do the following 1 From the desktop click the battery status icon in the Windows notification area on the taskbar 2 Click More power options Choose what the power buttons do 3 Follow the instructions on the screen 2 Volume con...

Page 20: ...ck slot To protect your computer from theft purchase a security cable lock usually a Kensington style cable lock that fits this security lock slot to lock your computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the loc...

Page 21: ...uations When your computer is on or in sleep mode When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off and the computer is not connected to ac power start the Lenovo Settings program click Power and then follow the instructions on the screen For instructions on how to open...

Page 22: ...ottom view 1 Emergency reset hole 2 Speakers 1 Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter first Then insert a needle or a straightened paper clip into the emergency reset hole to reset the computer 2 Speakers Your computer is equipped with a pair of stereo speakers Rear view Note Depending on the model y...

Page 23: ...uvers and internal fan enable air to circulate in the computer and to ensure proper cooling especially the cooling of the microprocessor Notes To ensure proper airflow do not place any obstacles in front of the fan louvers The fan louvers of your computer might get too hot when the computer is running heavy tasks When you are using or carrying the computer take care to avoid direct contact to the ...

Page 24: ...cator and helps you identify the status of your computer Blink for three times The computer is initially connected to power Blink fast The computer is entering hibernation mode Blink slowly The computer is in sleep mode Off The computer is off or in hibernation mode On The computer is on in normal use 7 ac power satus indicator The ac power status indicator shows the ac power charging status of th...

Page 25: ...cover as shown in the following illustration For a preinstalled wireless module this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a preinstalled wireless module by yourself For module replacement you must contact Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacemen...

Page 26: ...at the preinstalled Windows version is not genuine For details on how to tell whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at http www microsoft com en us howtotell default aspx Unlike Windows 7 products there are no external visual indicators of the Product ID or Windows version for which the computer is licensed Instead the Product ID is rec...

Page 27: ...power connector Always On USB 3 0 connector Audio connector OneLink connector 4 in 1 media card slot HDMI connector Mini DisplayPort connector Two USB 3 0 connectors Volume control buttons Windows button Integrated wireless features Bluetooth Wireless LAN Wireless WAN available on some models Security feature Trusted Platform Module TPM available on some models Fingerprint reader available on some...

Page 28: ...n air conditioner and a microwave oven away from your computer The strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive or hybrid drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or ...

Page 29: ... on your computer The special keys and buttons are designed to meet accessibility and usability requirements Installing related utility programs enables full functionality of the special keys and buttons Lenovo Companion Your system s best features should be easy to access and understand With Companion they are Use Lenovo Companion to do the following Optimize your computer s performance monitor y...

Page 30: ...Hit REACHit enables you to manage all your files no matter where they are stored inside one single app Connect your devices along with multiple cloud storage accounts for an easier and faster way to access your stuff Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings SHAREit The SHAREit program enables you to share f...

Page 31: ...ou in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits Quicker service when you call Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo c...

Page 32: ... program Before you dispose of the data on the storage drive be sure to read Notice on deleting data from your storage drive on page 62 How do I give presentations or attach an external display Ensure that you follow the procedure for Using an external display on page 39 With the Extend desktop function you can display output on both the computer display and an external monitor I have been using t...

Page 33: ...p mode Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer To access the Windows help information system open the Start menu and then click Get started Additionally you can search from the taskbar to find help apps files settings and so on Using ...

Page 34: ...em Function Move an object Touch Move two fingers closer together Mouse action Press the Ctrl key while scrolling the mouse wheel backward Function Zoom out Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise Mouse action If t...

Page 35: ...e is available only on some apps To open an app in full screen click on the title bar Short snap for full screened app or when your computer is in tablet mode Touch Swipe downwards shortly from the top edge Mouse action Move your cursor to the top edge of the screen Function Show a hidden title bar Long swipe when your computer is in tablet mode Touch Swipe in from the top edge to the bottom edge ...

Page 36: ... are taking notes annotating Portable Document Format PDF files or drawing graphics together with applications capable of editing and sketching When you draw or write with the ThinkPad Pen Pro keep the pen perpendicular to the display to achieve the best line quality Use the ThinkPad Pen Pro instead of your finger in conditions such as the following You need precise and detailed input such as draw...

Page 37: ... for one second or press and hold the click button 3 while tapping the tip 1 on the display To erase ink press and hold the eraser button 2 tap the tip 1 on the display and drag the pen across the ink you want to erase The ThinkPad Pen Pro is stored in the slot on the bottom side of the computer To remove the pen from the slot slide the tab of the pen to the right side slightly and then pull the p...

Page 38: ...des the operating modes are enabled by default This section contains the following topics Rotating the computer display on page 22 Notebook mode on page 23 Stand mode on page 24 Tablet mode on page 25 Tent mode on page 26 Rotating the computer display This topic provides instructions on how to rotate the display of your computer properly This topic also provides information on the operating modes ...

Page 39: ...340 degrees Notebook mode You can use the computer in the notebook mode in scenarios that require using a keyboard and a mouse such as editing documents and writing e mails Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display Open the co...

Page 40: ...force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in the notebook mode do the following to turn the computer from the notebook mode into the stand mode Note Depending on the model your computer might look different from the illustrations in this topic 1 Slowly rotate the d...

Page 41: ...s on how to use the special buttons refer to Using the tablet buttons on page 17 Tablet mode You can use the computer in the tablet mode in scenarios that require frequent interaction with the screen such as browsing the Web site Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right...

Page 42: ... disabled However you can control some functions of your computer through the special buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 17 and Using the multi touch screen on page 17 Tent mode You can use your computer in the tent mode in scenarios that require limited interaction with the screen such...

Page 43: ...uter is now in the tent mode In the tent mode the keyboard and the touch pad are automatically disabled However you can control some functions of your computer through the special buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 17 and Using the multi touch screen on page 17 Using the keyboard Your c...

Page 44: ...tate the computer display from 190 degrees to 360 degrees The following are some scenarios for using the keyboard The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees The following illustration shows the keyboard when the keyboard frame does not travel When you rotate the computer display from 190 degrees to 360 degrees the frame of the keyb...

Page 45: ...eys The keyboard has several special keys which consist of the function keys 1 the Fn key 2 and the Windows key 3 Notes Depending on the model your computer might look different from the illustrations in this topic In the notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In the stand mode tablet mode and tent mode the keyboard the ThinkPad...

Page 46: ... turns on To input F1 F12 press the function keys directly To initiate the special function printed as an icon on each key press the Fn key and the corresponding function key Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the so...

Page 47: ...ovo Settings 3 0 program or later version there are four modes for the keyboard backlight Off Low High and Auto Otherwise there are three modes for the keyboard backlight Off Low and High Fn End Has the same function as the Insert key on a conventional keyboard Fn B Has the same function as the Break key on a conventional keyboard Fn K Has the same function as the ScrLK key on the conventional key...

Page 48: ...such as pointing clicking and scrolling The TrackPoint pointing device consists of a TrackPoint pointing stick and a set of TrackPoint buttons 1 TrackPoint pointing stick 2 Left click button primary click button 3 Right click button secondary click button 4 Scroll bar To use the TrackPoint pointing device refer to the following instructions Note Place your hands in the typing position and use your...

Page 49: ... the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse The trackpad can be divided into two zones 1 Left click zone primary click zone 2 Right click zone secondary click zone To use the trackpad refer to the following instructions Point Slide one finger across the surface of the trackpad to move the pointer accordingly Left click Press the left click zone...

Page 50: ...y a shortcut menu Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger zoom out Put two fingers on the trackpad and move them closer together to zoom out Two finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in Swipe three fingers do...

Page 51: ... Checking the battery status Move your pointer to the battery status icon in the Windows notification area to check the battery status The battery status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery The rate at which you use battery power determines how long you can use the batteries of your computer between charg...

Page 52: ...urchase a new battery When the battery meter at the bottom of your display shows that the battery power remaining is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a char...

Page 53: ...he computer into hibernation mode For more information see Right side view on page 2 If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up ...

Page 54: ...home with no need for a wired connection To establish a wireless LAN connection do the following 1 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 2 Double click a network to connect to it Provide required information if needed The computer automatically connects to an available wireless network when the location...

Page 55: ...r computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the following Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 1 Ensure that the Bluetooth feature is enabled Then do one of the follow...

Page 56: ...o the Windows help information system Choosing a display mode You can display your desktop and apps on the computer display the external display or both To choose how to display the video output press the display mode switching key and then select a display mode you prefer There are four display modes Disconnect Displays the video output only on your computer screen Note Depending on the situation...

Page 57: ...cording from various sound sources such as a headset attached Note The combo audio connector does not support a conventional microphone The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock are supported Table 2 Audio feature list Connector Headset with a 3 5 mm 0 14 inch 4 pole plug Conventional headphone ...

Page 58: ...MMC module Secure Digital eXtended Capacity SDXC card Secure Digital SD card Secure Digital High Capacity SDHC card Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer completes otherwise your data could become damaged ...

Page 59: ...e windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no lo...

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Page 61: ...ck is an optional device that Lenovo designed specifically for your computer The dock provides convenience and makes your computer easier to use for work study and entertainment If your computer does not come with the dock you can purchase one from Lenovo at http www lenovo com accessories This topic provides basic information about the dock For detailed information about using the dock refer to t...

Page 62: ...on page 7 Rear view 1 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 2 DisplayPort connectors Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 3 Ethernet connector Used to connect the dock to an Ethernet LAN 4 USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 and USB 2 0 5 VGA c...

Page 63: ... changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develo...

Page 64: ... on page 47 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all o...

Page 65: ...r example you can use your keyboard to control the pointer and make the keyboard easier to type certain key combinations Personalized mouse Adjust mouse settings to make your mouse easier to use For example you can change the pointer appearance and make your mouse easier to manage windows Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you ...

Page 66: ...e following keywords for searching keyboard shortcuts key combinations shortcut keys Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects From the keyboard Zoom in Press the Windows logo key the plus sign key to enlarge the size of text pictures maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text ...

Page 67: ...ons on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary enable the Airplane mode before boarding In the Airplane mode all wireless features are disabled To enable the Airplane mode open the Start menu and then click Settings If Settings is not displayed click All apps to display all programs and then click Settings Network Internet Airpl...

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Page 69: ... been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power on password to hel...

Page 70: ...sor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users can...

Page 71: ... type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continu...

Page 72: ...ress Enter If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message windo...

Page 73: ...ve can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive or hybrid drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive Record your password and store it in a safe place If you forget the user hard disk password or both user and master h...

Page 74: ...click System and Security BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive Encryption solid state drive and Disk Encryption hybrid drive Some models contain the...

Page 75: ... When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your passwords such as the Windows password power on password and hard disk pass...

Page 76: ...n off and then turn on the computer 2 When prompted tap your finger on the fingerprint reader 3 Enter your power on password hard disk password or both as required The connection is created When you start the computer again you can use your fingerprints to log on to the computer with no need to enter your Windows password power on password and hard disk password Attention If you always use your fi...

Page 77: ...ase all of the fingerprint data stored in either the internal or external fingerprint reader Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly Scratching the surface of the reader with a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty fi...

Page 78: ... use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive or hybrid drive Lenovo provides the Secure Data Disposal tool Go to http www len...

Page 79: ...For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 5 Security 63 ...

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Page 81: ...computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function To install the Windows 10 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 66 2 Select Startup Boot to display the Boot Priority Order submenu 3 S...

Page 82: ...t the computer When the logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information ref...

Page 83: ...alues are in boldface The menu items might change without notice Depending on the model the default value might vary Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 3 Config menu items Menu item Submenu item Selection Comments Wake On LAN Disabled AC Only AC and Battery Enable the computer to power on whe...

Page 84: ... USB Disabled Enabled Enable or disable the function of charging external devices in low power states standby hibernation or shutdown If the system runs in battery mode this function will work only in standby state If you select Enabled your computer can charge external devices in low power states If you select Disabled your computer cannot charge external devices in low power states USB Always On...

Page 85: ...ress Fn Esc to enable FnLock The FnLock indicator is on when FnLock is enabled Keyboard Mouse Fn Sticky key Disabled Enabled When the option is enabled you can press the Fn key to keep it in a pressed condition then press the desired function key The action is equivalent to pressing the required key simultaneously with the Fn key When you press the Fn key twice the state is locked until you press ...

Page 86: ...peedStep technology If you select Enabled the processor can work at lower speed to save power If you select Disabled the processor always works at the highest speed Adaptive Thermal Management Scheme for AC Maximize Performance Balanced Scheme for Battery Maximize Performance Balanced If you select Maximize Performance it reduces CPU throttling If you select Balanced it balances the fan sound the ...

Page 87: ...rd beep when unmanageable key combinations are pressed Intel AMT Control Disabled Enabled Permanently Disabled This option enables or disables Intel R Active Management Technology AMT function If you select Enabled Intel Active Management Technology AMT is configured and additional setup items are provided in Management Engine BIOS Extension MEBx Setup If you select Permanently Disabled you will n...

Page 88: ...lt configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 4 Security menu items Menu item Submenu item Selection Comments Supervisor Password Disabled Enabled Refer to Supervisor password on page 54 Lock UEFI BIOS Settings Disabled Enabled Enable or disable the function that protects items in the ThinkPad Setup program from being cha...

Page 89: ...99 error and prompt for the Security password Select Disabled to hide the POST 0199 error and proceed without any user action needed Set Minimum Length Disabled x characters 4 x 12 Specify a minimum length for power on password and hard disk passwords If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password Disabled Enable...

Page 90: ... reader and reset settings to the factory state ex Power on security LEDs etc As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software Security Chip Selection Discrete TPM Intel PTT Choose Discrete TPM to use a discrete TPM chip with TPM 1 2 mode Choose Intel PTT to use Intel R Platform Trusted Technology with TPM ...

Page 91: ...ess already encrypted data after these keys are cleared Note This item is available when Security Chip is set as Active Intel R TXT Feature Disabled Enabled Enable or disable the Intel Trusted Execution Technology TXT feature Intel TXT is a hardware based security technology that establishes a root of trust to protect information from software based attacks Note The Intel R TXT Feature item is onl...

Page 92: ...o knows the supervisor password can update the UEFI BIOS UEFI BIOS Update Option Secure RollBack Prevention Disabled Enabled If you select Disabled you can flash to an earlier version of the UEFI BIOS If you select Enabled you cannot flash to an earlier version of the UEFI BIOS Note This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This i...

Page 93: ...AN Device If you select Disabled you can use the Ethernet LAN Device and keeps it disabled in the OS environment Wireless LAN Disabled Enabled If you select Enabled you can use the Wireless LAN device Wireless WAN Disabled Enabled If you select Enabled you can use the Wireless WAN device Bluetooth Disabled Enabled If you select Enabled you can use the Bluetooth device USB Port Disabled Enabled If ...

Page 94: ...any operating systems to run at boot time Note This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled Platform Mode User Mode Setup Mode Specify the system operating mode Secure Boot Mode Standard Mode Custom Mode Specify the Secure Boot mode Reset to Setup...

Page 95: ...rting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Restart the computer When the ThinkPad logo is displayed press F12 2 Select the device that you want the computer to start from Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cann...

Page 96: ...estart menu is set as Disabled the UEFI Only selection is available when theOS Optimized Defaults on the Restart menu is set as Enabled Boot Mode Quick Diagnostics Quick The diagnostic splash screen will not be displayed unless you press Esc during starting the system Diagnostics The diagnostic splash screen is always displayed during starting the system Option Key Display Enabled Disabled Choose ...

Page 97: ...indows 7 operating system Discard Changes Discard the changes Notes The changes of the following submenu items will not be discarded and can be reset in ThinkPad Setup menu Date Time Supervisor password Power on password Hard disk password Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS init...

Page 98: ...ents of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer s...

Page 99: ...ion programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most m...

Page 100: ...formance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the scree...

Page 101: ...d and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and pe...

Page 102: ...gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 3 Squeeze excess liquid from the sponge 4 Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip 5 Wipe the surface to remove the detergent 6 Rinse the...

Page 103: ...e stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the display or the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display b...

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Page 105: ...on Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If yo...

Page 106: ... data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turnin...

Page 107: ...rogram The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0271 Real Time Clock Error Check Date and Time settings Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and time Message 2000 ThinkVantage Active Protection sensor diagnostics failed S...

Page 108: ...on for Trusted Computing Group Five short beeps System board problem Shut down the computer immediately and have the computer serviced Five short beeps pause five more short beeps and pause TCG compliant functionality related problem might be the BIOS code validation failure Shut down the computer immediately and have the computer serviced Memory module problems Print these instructions now and ke...

Page 109: ...t is necessary for your network environment Check with your LAN administrator for the necessary networking software Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed Problem My computer is a Gigabit E...

Page 110: ...oint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Ensure that the TrackPoin...

Page 111: ...lem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time Problem My screen keeps blanking when I do not want it to Solution 1 Go the des...

Page 112: ...resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than t...

Page 113: ...ktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video cli...

Page 114: ...ndows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardwa...

Page 115: ...e battery status icon shows that the battery is empty Solution Discharge and recharge the built in battery Problem The operating time for a fully charged built in battery is short Solution Discharge and recharge the built in battery If your battery operating time is still short call Lenovo Customer Service Center to have it serviced Problem The computer does not operate with a fully charged built ...

Page 116: ... run call Lenovo Customer Service Center to have it serviced A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hol...

Page 117: ...illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode yo...

Page 118: ...ot support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run corre...

Page 119: ...ound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 89 for a diagnostic test of the USB connector A ThinkPad Pen Pro problem Problem The ThinkPad Pen Pro does not perform well Solution If the pen does not perform well insert the pen into the pen slot to charge it for about five minutes ...

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Page 121: ...our computer Using advanced startup options With advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use advanced startup options do the following Note The GUI items of the operating system might change witho...

Page 122: ...in the User Account Control window to allow the Recovery Media Creator program to start 4 In the Recovery Drive window follow the on screen instructions to create a recovery USB drive Using the recovery USB drive If you cannot start your computer refer to the corresponding information in the topic Troubleshooting on page 89 to try to solve the problem by yourself If you still cannot start your com...

Page 123: ... can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface...

Page 124: ...be installed in your computer or is part of the shipping contents that come with your computer Attention When installing or removing the micro SIM card do not touch the micro SIM card metal connectors Always hold the tablet in your hand before you install or remove the micro SIM card to avoid electrostatic discharges To install or replace the micro SIM card do the following 1 Turn off the computer...

Page 125: ...ions Read the important safety information first See Important safety information on page vi Removing the keyboard To remove the keyboard do the following Note Your computer might look different from the illustrations in this topic 1 Disable the built in battery See Disabling the built in battery on page 107 2 Disconnect the ac power adapter and all cables from the computer Wait several minutes to...

Page 126: ...omputer over 4 Remove the screws that secure the keyboard 5 Push hard in the direction shown by the arrows to unlatch the front edge of the keyboard the edge that is close to you 110 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 127: ...y upward as shown by arrow 1 Then turn the keyboard over as shown by arrow 2 7 Detach the connectors and remove the keyboard Installing the new keyboard To install the new keyboard do the following Chapter 10 Replacing devices 111 ...

Page 128: ...ard over 2 Insert the keyboard as shown by the arrows Ensure that the rear edge of the keyboard the edge that is close to the computer display is under the frame of the keyboard bezel 112 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 129: ...ower adapter and all cables to the computer Replacing the base cover assembly Before you start print these instructions Read the important safety information first See Important safety information on page vi To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer display and turn the computer over Chapte...

Page 130: ...3 Remove the screw caps 1 and the screw 2 4 Loosen the rest of the screws that secure the base cover assembly 114 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 131: ...5 Pry up the latches and then remove the base cover assembly 6 Install the new base cover assembly in place Chapter 10 Replacing devices 115 ...

Page 132: ...to make programs run faster To replace the memory module read the following prerequisites and then the instructions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded met...

Page 133: ...5 Place the notched end of the new memory module toward the contact edge side of the memory slot Insert the memory module into the memory slot at an angle of about 20 degrees 1 Pivot the memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily Attention Do not touch the contact edge of the memory module Other...

Page 134: ...drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the drive Do not touch the connector Before removing the storage drive make a backup copy of all the information on it and then turn off the computer Never remove the drive while the computer is operating in sleep mode or in hibernation mode T...

Page 135: ...he drive tab and lift the drive Then take the drive out of the drive bay 6 Disconnect the drive cable from the storage drive 7 Reconnect the drive cable to the new storage drive Chapter 10 Replacing devices 119 ...

Page 136: ...e you start print these instructions Read the important safety information first See Important safety information on page vi To replace the button I O card do the following Attention Sensitive components are mounted on the button I O card Avoid any kind of rough handling during the replacement 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer displa...

Page 137: ...4 Detach the connector 5 Remove the button I O card as shown 6 Insert the new button I O card Chapter 10 Replacing devices 121 ...

Page 138: ...he model your computer might look slightly different from the illustrations in this topic To replace the ac power card do the following Attention Sensitive components are mounted on the card Avoid any kind of rough handling during the replacement 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer display and turn the computer over 3 Remove the base c...

Page 139: ...4 Disconnect the cable from the ac power card 5 Remove the screws that secure the ac power card Chapter 10 Replacing devices 123 ...

Page 140: ...6 Remove the dc in bracket 7 Remove the ac power card 124 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 141: ...8 Install the new ac power card in place 9 Install the dc in bracket in place Chapter 10 Replacing devices 125 ...

Page 142: ...ese instructions Read the important safety information first See Important safety information on page vi Note Depending on the model your computer might look slightly different from the illustrations in this topic To replace the speaker assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer display and turn the computer over 126...

Page 143: ...See Replacing the base cover assembly on page 113 4 Remove the button I O card See Replacing the button I O card on page 120 5 Detach the connectors 6 Remove the screws Then remove the speaker assembly Chapter 10 Replacing devices 127 ...

Page 144: ...on I O card on page 120 10 Reinstall the base cover assembly 11 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the coin cell battery Before you start print these instructions Read the important safety information first See Important safety information on page vi 128 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 145: ...ject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the coin cell battery To replace the coin cell battery do the following 1 Disable the built in battery See Disabling the built in battery on page 107 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover as...

Page 146: ...7 Turn the computer over again Connect the ac power adapter and all cables to the computer 130 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 147: ...computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem ...

Page 148: ...rmation or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web si...

Page 149: ...chnical assistance have the following information available Machine type and model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http ...

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Page 151: ...vailable on some models Wireless related information Wireless interoperability The wireless LAN card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g 802 11n or 802 11ac on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The WiFi ...

Page 152: ...netic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommen...

Page 153: ...not cause any interference to primary type devices Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Locating w...

Page 154: ...sing other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must acce...

Page 155: ...s Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Verträglichkeit von Geräten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG früher 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen G...

Page 156: ... cord shipped with your product can be used only for this specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 140 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 157: ...urn recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor tha...

Page 158: ... computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refe...

Page 159: ...collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment ...

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Page 161: ...roduct with included parts cables cords and so on meets the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2015 145 ...

Page 162: ...uct meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE 146 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 163: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Appendix C Restriction of Hazardous Substances Directive RoHS 147 ...

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Page 165: ...ov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Default Turn off the display After 10 minutes Put the computer into sleep After 20 minutes To awaken your computer from...

Page 166: ...6 Clear the Allow this device to wake the computer check box 7 Click OK 150 ThinkPad S3 ThinkPad Yoga 14 and ThinkPad Yoga 460 User Guide ...

Page 167: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 168: ...rks of Intel Corporation in the U S and or other countries BitLocker Microsoft and Windows are trademarks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 152 Think...

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