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– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
• Diagnostics version
– Type and version level
• Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
• Operating system software
– Type and version level
Note:
To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same diagnostic diskettes (version)
7. Have the same configuration options set in the system
8. Have the same setup for operating-system-controlled files
Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.
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ThinkCentre E73 Hardware Maintenance Manual
Summary of Contents for ThinkCentre E73
Page 1: ...ThinkCentre E73 Hardware Maintenance Manual Machine Types 10AS 10AV 10AU 10AW 10BF and 10BG ...
Page 6: ...2 ThinkCentre E73 Hardware Maintenance Manual ...
Page 13: ...Chapter 2 Safety information 9 ...
Page 17: ...Chapter 2 Safety information 13 ...
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Page 19: ...1 2 Chapter 2 Safety information 15 ...
Page 24: ...1 2 20 ThinkCentre E73 Hardware Maintenance Manual ...
Page 25: ...1 2 Chapter 2 Safety information 21 ...
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