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ThinkServer TS440 Hardware Maintenance Manual

Summary of Contents for 70AL

Page 1: ...ThinkServer TS440 Hardware Maintenance Manual Machine Types 70AL 70AM 70AN and 70AQ ...

Page 2: ...ur product Safety information on page iii Appendix A Notices on page 163 First Edition September 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...hinkServer EasyStartup program 54 Starting the ThinkServer EasyStartup program 55 Using the ThinkServer EasyStartup program on a Windows operating system 56 Configuring RAID 57 About RAID 57 RAID for your server 58 Configuring the system BIOS to enable onboard SATA RAID functionality 59 Configuring the advanced SATA or SAS hardware RAID 60 Configuring the Ethernet controllers 62 Updating the firmw...

Page 4: ...le problems 157 Keyboard mouse or USB device problems 158 Chapter 8 Getting information help and service 159 Information resources 159 Using the documentation 159 ThinkServer Web site 159 Lenovo Support Web site 159 Help and service 160 Before you call 160 Calling for service 160 Using other services 161 Purchasing additional services 161 Appendix A Notices 163 Trademarks 164 Important notes 164 P...

Page 5: ...teen käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollt...

Page 6: ... dodanom s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på ...

Page 7: ...ess instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn every...

Page 8: ...A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switc...

Page 9: ...oors will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Sta...

Page 10: ...s extended on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device mi...

Page 11: ... 60 V direct current The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 C...

Page 12: ...ttery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations x ThinkServer TS440 Hardware Maintenance Manual ...

Page 13: ...n DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support te...

Page 14: ...s on how to obtain all the documentation Printed documents The following document is printed out and contained in your server package Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provides inform...

Page 15: ...ument provides detailed information to help you get familiar with your server and help you use configure and maintain your server MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices This document is in English only Note Refer to ...

Page 16: ...4 ThinkServer TS440 Hardware Maintenance Manual ...

Page 17: ...ords to the server See Rear view of the server on page 16 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 45 5 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program on page 47 6 Configure RAID and install the operating system and basic drivers See ...

Page 18: ...6 ThinkServer TS440 Hardware Maintenance Manual ...

Page 19: ...mentation DVD and software media Note Depending on the model your server might look slightly different from the illustration in this topic Figure 1 Server package 1 Server 2 Material box including power cords printed documentation a documentation DVD and software media Features This topic provides general information about the server features for various models Depending on your specific model som...

Page 20: ... SAS hard disk drives SCSI is the acronym for Small Computer System Interface Up to eight 2 5 inch hot swap SAS hard disk drives or SATA solid state drives Up to four 3 5 inch hot swap SATA or SAS hard disk drives Up to four 3 5 inch non hot swap SATA hard disk drives Notes The term 2 5 inch hot swap hard disk drives or 2 5 inch hard disk drives hereinafter refers to all the supported types of 2 5...

Page 21: ...it and the ease with which you can diagnose and correct problems Your server has the following RAS features Security features Server locks see Server locks on page 19 Administrator password and power on password to help protect unauthorized access to the server see Using passwords on page 51 ThinkServer Trusted Platform Module TPM which is a security chip to help enhance server security Hot swap r...

Page 22: ...ight The product weight varies depending on different system configurations Range of product weight without package 19 kg 41 89 lb to 28 kg 61 73 lb Range of product package weight 2 8 kg 6 17 lb to 3 5 kg 7 72 lb Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping package Altitude 0 to 3048 m 0 to 10 000 ft Humidity Operating 10 ...

Page 23: ...For more information see Updating or recovering the BIOS on page 53 and Updating the firmware on page 62 RAID configuration utilities Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 57 Diagnostic programs The following diagnostic progra...

Page 24: ...e server Note Depending on the model your server might look slightly different from the illustration in this topic 1 MT M XXXX XXX S N XXXXXXX MT M XXXX XXX S N XXXXXXX MT M XXXX XXX S N XXXXXXX Figure 2 Machine type model and serial number labels 12 ThinkServer TS440 Hardware Maintenance Manual ...

Page 25: ...Optical drive bay 1 with an optical drive installed 7 Front door lock 4 Optical drive eject close button 8 Front door handle 1 Front panel For detailed information about the control connectors and status LEDs on the front panel see Front panel on page 15 2 Optical drive bay 2 The 5 25 inch optical drive bay 2 is for a secondary optical drive Some models have a secondary optical drive installed 3 O...

Page 26: ...The optical drive status LED is blinking in green when the optical drive is working or in the POST process 6 Front door 7 Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access 8 Front door handle Use the front door handle to open the front door 14 ThinkServer TS440 Hardware Maintenance Manual ...

Page 27: ...h power status LED 4 Front USB 3 0 connector 1 2 Hard disk drive status LED 5 Front USB 3 0 connector 2 3 Network Interface Controller NIC status LED 1 Power button with power status LED Press the power button to turn on the server when you finish setting up the server You also can hold the power button for several seconds to turn off the server if you cannot turn off the server from the operating...

Page 28: ... a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active 4 Front USB 3 0 connector 1 5 Front USB 3 0 connector 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server This topic pr...

Page 29: ... non hot swap power supply assembly 1 Power cord connector 5 USB 2 0 connectors 2 2 Serial connector 6 Expansion card area 3 VGA DB 15 connector 7 Ethernet connector RJ 45 4 USB 3 0 connectors 4 8 Front door key Chapter 3 Product overview 17 ...

Page 30: ...ower supplies 1 Power cord connectors Used to connect the power cords 2 Serial connector Used to attach a device that uses a 9 pin serial connector 3 VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA monitor 4 USB 3 0 connectors 4 5 USB 2 0 connectors 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than eight US...

Page 31: ...ctive Amber On The connection speed is 1000 Mbps Green On The connection speed is 100 Mbps 1 Left None Off The connection speed is 10 Mbps 8 Front door key Used to open or lock the front door Note Carefully save the front door key to avoid loss Server locks Locking the server cover prevents unauthorized access to the inside of your server Locking the front door prevents unauthorized access to the ...

Page 32: ...Padlock Your server comes with a padlock loop When a padlock is installed the server cover cannot be removed Figure 7 Padlock 20 ThinkServer TS440 Hardware Maintenance Manual ...

Page 33: ...ot at the rear of your server and is operated with a key or combination depending on the type selected The cable lock also locks the server cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 8 Kensington style cable lock Chapter 3 Product overview 21 ...

Page 34: ...of the server see Removing the server cover on page 67 The chassis configuration varies by model The following illustrations show the four main chassis configurations based on the supported hard disk drives Components of server models with four 3 5 inch hot swap hard disk drive bays on page 23 Components of server models with eight 3 5 inch hot swap hard disk drive bays on page 24 Components of se...

Page 35: ...ome models 14 Main PCI card bracket 5 Optical drive bay 1 with an optical drive installed 15 System board battery 6 Hard disk drive bay 3 16 Expansion card 7 Hard disk drive bay 2 17 Heat sink and fan assembly 8 Hard disk drive bay 1 18 Rear system fan 9 Hard disk drive bay 0 19 Power supply 10 Front system fan 1 20 Four memory slots installed memory modules vary by model Note The power conversion...

Page 36: ...ical drive installed 17 System board battery 6 Hard disk drive bay 7 18 Main PCI card bracket 7 Hard disk drive bay 6 19 Low profile PCI card bracket 8 Hard disk drive bay 5 20 Expansion card 9 Hard disk drive bay 4 21 Heat sink and fan assembly 10 Hard disk drive bay 3 22 Rear system fan 11 Hard disk drive bay 2 23 Power supply 12 Hard disk drive bay 1 24 Four memory slots installed memory module...

Page 37: ...ith an optical drive installed 17 System board battery 6 Hard disk drive bay 7 18 Low profile PCI card bracket 7 Hard disk drive bay 6 19 Main PCI card bracket 8 Hard disk drive bay 5 20 Expansion card 9 Hard disk drive bay 4 21 Heat sink and fan assembly 10 Hard disk drive bay 3 22 Rear system fan 11 Hard disk drive bay 2 23 Power supply 12 Hard disk drive bay 1 24 Four memory slots installed mem...

Page 38: ...isk drive bay 2 17 Heat sink and fan assembly 8 Hard disk drive bay 1 18 Rear system fan 9 Hard disk drive bay 0 19 Power supply 10 Front system fan 1 20 Four memory slots installed memory modules vary by model Note The power conversion board 2 low profile PCI card bracket 14 and main PCI card bracket 15 are available in server models that come with a RAID card CRUs are parts that can be upgraded ...

Page 39: ...models No Yes Hot swap redundant power supply available in some models Yes No Keyboard Yes No Memory module Yes No Microprocessor No Yes Mouse Yes No Non hot swap power supply assembly available in some models No Yes Optical drive Yes No Peripheral Component Interconnect PCI card available in some models Yes No Power conversion board No Yes Power distribution board and cage assembly available in m...

Page 40: ...Figure 14 3 5 inch hot swap hard disk drive status LEDs 28 ThinkServer TS440 Hardware Maintenance Manual ...

Page 41: ...transferred On green Blinking rapidly about four flashes per second amber The RAID controller is locating the hard disk drive On green On amber The RAID array has failed and cannot recover Blinking green Blinking slowly about one flash per second amber The hard disk drive is being rebuilt RAID card This topic provides information to help you locate the connectors on a RAID card if a RAID card is i...

Page 42: ... RAID 500 Adapter also known as ThinkServer 9240 8i RAID 0 1 Adapter ThinkServer RAID 700 Adapter also known as ThinkServer 9260 8i SAS RAID Adapter ThinkServer RAID 500 Adapter also known as ThinkServer 9240 8i RAID 0 1 Adapter The following illustration shows the connectors on the ThinkServer RAID 500 Adapter Figure 16 ThinkServer RAID 500 Adapter 1 Port 0 3 TR 500 key connector 2 Port 1 1 Port ...

Page 43: ...nal cable See Connecting the cables on page 35 3 ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 88 Hot swap hard disk drive backplane Your server might come with one of the following hot swap hard disk drive and backplane configurations Five to eight 3 5 inch hot swap SATA or SAS hard disk dr...

Page 44: ...lightly different from the illustration in this topic The following illustration is based on server models that have five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes Figure 18 Hot swap hard disk drive backplane locations Backplane for server models with four 3 5 inch hot swap hard disk drive bays This topic provides information to help you locate the connectors on t...

Page 45: ...k drive 3 Slot 2 for a 3 5 inch SATA or SAS hot swap hard disk drive 2 Slot 1 for a 3 5 inch SATA or SAS hot swap hard disk drive 4 Slot 3 for a 3 5 inch SATA or SAS hot swap hard disk drive Figure 20 Rear view of the backplane for server models with four 3 5 inch hot swap hard disk drive bays 1 8 pin power connector Used to connect a power cable 2 Mini SAS signal cable connector Used to connect t...

Page 46: ...rd disk drive bays 1 Slot 0 for a 2 5 inch SAS hot swap hard disk drive 5 Slot 4 for a 2 5 inch SAS hot swap hard disk drive 2 Slot 1 for a 2 5 inch SAS hot swap hard disk drive 6 Slot 5 for a 2 5 inch SAS hot swap hard disk drive 3 Slot 2 for a 2 5 inch SAS hot swap hard disk drive 7 Slot 6 for a 2 5 inch SAS hot swap hard disk drive 4 Slot 3 for a 2 5 inch SAS hot swap hard disk drive 8 Slot 7 f...

Page 47: ... with up to four 3 5 inch SATA hot swap hard disk drives installed you can use the mini SAS signal cable that has four SATA connectors and one Serial General Purpose Input Output SGPIO connector for cable connection To connect the mini SAS signal cable from the system board to the backplane do the following 1 Connect the mini SAS connector 1 to the mini SAS signal cable connector 0 on the backplan...

Page 48: ...opics for information about the connector locations Hot swap hard disk drive backplane on page 31 System board components on page 38 Connecting the mini SAS signal cables from the RAID card to the backplanes for server models with hot swap hard disk drives If your server has a supported RAID card installed you can connect the mini SAS signal cables from the RAID card to the backplanes to support u...

Page 49: ... 5 inch hard disk drives The backplane for 3 5 inch hard disk drives is installed on the upper hard disk drive cage If you are using a ThinkServer RAID 500 Adapter do the following 1 Use one mini SAS to mini SAS signal cable Connect the mini SAS connector 1 on one end of the cable to the port 0 on the RAID card Then connect the mini SAS connector 2 on the other end of the cable to the mini SAS sig...

Page 50: ...isk drive backplane on page 31 RAID card on page 29 System board components on page 38 Connecting the SATA signal cables from the system board to the non hot swap hard disk drives For server models with up to four 3 5 inch non hot swap hard disk drives connect one end of a SATA signal cable to the rear of a non hot swap hard disk drive Then connect the other end of the SATA signal cable to the app...

Page 51: ...IMM4 25 Clear CMOS Complementary Metal Oxide Semiconductor jumper 9 Thermal sensor connector 26 Management Engine ME disable jumper 10 System fan 2 connector 27 Serial connector 11 4 pin power connector 28 PCI card slot PCI slot 4 12 4 pin power connector 29 PCI Express x4 card slot PCI E slot 3 13 Main power connector 30 PCI Express x1 card slot PCI E slot 2 14 SATA connector 3 31 PCI Express x16...

Page 52: ...74 9 Thermal sensor connector Used to connect the thermal sensor cable 10 System fan 2 connector Used to connect the cable of the upper front system fan front system fan 2 11 4 pin power connector Used to connect the power cable for optical drives 12 4 pin power connector Used to connect the power cable for hard disk drives 13 Main power connector Used to connect the 14 pin power connector of the ...

Page 53: ... the data buffering and interface arbitration required to ensure that system interfaces operate efficiently and provides the bandwidth necessary for the system to achieve peak performance 23 SATA SGPIO connector Used to connect the SGPIO connector of the mini SAS signal cable with four SATA connectors and one SGPIO connector to enable the RAID status LEDs for hot swap hard disk drives 24 Internal ...

Page 54: ...6 Reconnect the server to an ac power source and turn on the server Then wait more than 10 seconds 7 When you hear beeps turn off the server Then move the Clear CMOS jumper back to the normal position pin 1 and pin 2 8 Reinstall the server cover and connect the power cords See Completing the parts replacement on page 149 9 Connect the server to an ac power source and turn on the server The clearin...

Page 55: ... card with 167 mm 6 57 inches in length such as an Ethernet card 31 PCI Express x16 card slot PCI E slot 1 This PCI card slot supports a PCI Express x16 card with 167 mm 6 57 inches in length such as a RAID card 32 Rear system fan connector Used to connect the cable of the rear system fan 33 Cover presence switch connector intrusion switch connector Used to connect the cable of the cover presence ...

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Page 57: ...server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the related documentation or help system for the operating system Press the power button on the front panel to start an orderly shutdown of the operating ...

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Page 59: ...t password to enter the Setup Utility program For password information see Using passwords on page 51 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tas...

Page 60: ...ystem date and time on page 51 Devices menu You can view or change various devices settings on the Devices menu in the Setup Utility program On each submenu press Enter to view the information or show selectable options and select a desired option by using the up and down arrow keys Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that...

Page 61: ...hanced Power Saving Mode Enable or disable Enhanced Power Saving Mode The Power menu contains the following submenus Intelligent Cooling Engine ICE Enable the system to enter the lower acoustic level or better thermal level Automatic Power On Enable or disable the Automatic Power On function Security menu You can set passwords and configure the TPM function on the Security menu in the Setup Utilit...

Page 62: ... corresponding features The Startup menu contains the following submenus Primary Boot Sequence This sequence is used when the system is powered up normally Automatic Boot Sequence This sequence is used when a communication device wakes up the system Error Boot Sequence This sequence is used when an error occurs The Startup menu contains the following items CSM If you select Enabled you can install...

Page 63: ...istrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in Power On password When a power on password is set the server cannot be used until a valid password is typed in Note If both the administrator password and power on password are set you can type eithe...

Page 64: ...up Utility program See Starting the Setup Utility program on page 47 2 On the Security menu select TCG Feature Setup and then press Enter 3 Select TCG Security Features Then set the TPM Support to Active 4 Press F10 to save settings and exit the Setup Utility program The server will restart in order to enable the TPM function Selecting a startup device If your server does not start up from a desir...

Page 65: ...e configuration settings of your server See Using the Setup Utility program on page 47 Lenovo might make changes and enhancements to the BIOS When updates are released they are available for download on the Lenovo Web site at http www lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page You also can use the Firmware U...

Page 66: ... a disc by yourself To download the ThinkServer EasyStartup program image and burn it into a disc do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the ThinkServer EasyStartup program 2 Download the ISO image for the ThinkServer EasyStartup program and the readme file The readme file contains important information about the ThinkServer EasyS...

Page 67: ...ndow opens 4 Set the current date and time and click OK The Start option window opens 5 The Start option window provides the following selections Continue to the main interface Install the operating system using a pre existing response file Configure RAID using a pre existing response file Read the explanations on the screen and select a desired option Then follow the instructions on the screen If...

Page 68: ...browser or a later version installed Enter the operating system and insert the ThinkServer EasyStartup DVD into an internal or external optical drive The DVD starts automatically in most environments If the DVD fails to start open the launch exe file located in the root directory of the DVD Notes You should read and accept the Lenovo License Agreement when prompted On the Microsoft Windows Server ...

Page 69: ...because several drives can be accessed simultaneously RAID drive groups also improve data storage reliability and fault tolerance compared to single drive storage systems Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives The following list describes some of the most commonly used RAID levels RAID 0 block level striping without parity...

Page 70: ...es RAID 50 a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups RAID 50 works best with data that requires high reliability high request rates high data transfers and medium to large capacity Note Having virtual drives of different RAID levels such as RAID 0 a...

Page 71: ...e process of configuring supported RAID and installing supported operating systems and device drivers Before configuring RAID for your server observe the following precautions 1 Use hard disk drives that have the same capacity within a single RAID array 2 Use hard disk drives that are of the same type SATA or SAS within a single RAID array 3 Depending on the operating system the primary RAID might...

Page 72: ...he following 1 Press Ctrl I when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup 2 Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter 3 Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press Enter to complete the selection 4 When prompted press ...

Page 73: ...use with all supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID level selected Supports hot spare drives Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See U...

Page 74: ...ID and installing supported operating systems and device drivers on your server See Using the ThinkServer EasyStartup program on page 54 The device drivers for onboard Ethernet controllers are also available for download at http www lenovo com drivers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site Go to http www lenovo ...

Page 75: ...DVD burning software to create a bootable disc with the ISO image 4 Print the TXT file and follow the instructions to use the Firmware Updater program to update your system firmware Chapter 5 Configuring the server 63 ...

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Page 77: ...nd that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 62 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter ...

Page 78: ...ew part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation place the ...

Page 79: ...oose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines ...

Page 80: ...h as a screwdriver to loosen the thumbscrew that secures the server cover The thumbscrew is an integrated part of the server cover Do not try to remove the thumbscrew from the server cover b It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 26 Sliding the server cover to the rear 68 ThinkServer TS440 Hardware Maintenance Manual ...

Page 81: ...n on page iii and Guidelines on page 65 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the front bezel do ...

Page 82: ...3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 28 Removing the front bezel 70 ThinkServer TS440 Hardware Maintenance Manual ...

Page 83: ...to remove and reinstall the PCI card bracket assembly This topic applies only to server models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To remove and reinstall the PCI card bracket assembly do the following 1 Remove all media from the drives and turn off all attached devices and...

Page 84: ...ponding hole in the PCI card bracket assembly Figure 30 Releasing the PCI card bracket assembly b Carefully move the PCI card bracket assembly to the top side of the chassis until the PCI card bracket assembly is released from the retention posts on the chassis Then lift the PCI card bracket assembly out of the chassis Figure 31 Removing the PCI card bracket assembly 72 ThinkServer TS440 Hardware ...

Page 85: ... that the two retention posts 2 on the bottom of the chassis are inserted into the corresponding holes in the PCI card bracket assembly Ensure that the edge of the RAID card can be smoothly inserted into the slot 1 in the small low profile PCI card bracket Then carefully press the PCI card bracket assembly down until it is securely installed and locked into position by the two retention posts Figu...

Page 86: ...ied drive bay or PCI Express card slot without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Installing or removing a memory module This topic provides instructions on how to install or remove a memory module Note The memory modules are sensitive to ESD Ensure that you read and...

Page 87: ... in different situations Table 1 Memory module installation rules DIMM DIMM1 DIMM2 DIMM3 DIMM4 One DIMM X Two DIMMs X X Three DIMMs X X X Four DIMMs X X X X Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install a memory module Bef...

Page 88: ...ct all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Locate the memory slots on the system board See System board components on page 38 5 Disconnect any cables that might impede your access to the memory slots 6 Open the retaining clips of the appropriate memory slot Figure 35 Opening t...

Page 89: ...ur server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you consider and follow the memory module installation rules when...

Page 90: ...g or removing any other types of supported PCI Express cards the procedure is similar Note The Ethernet card is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 66 first and carefully perform the operation Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii...

Page 91: ...System board components on page 38 to identify the different types of PCI card slots in your server 6 Remove any parts or disconnect any cables that might impede your operation 7 Remove the PCI Express card slot bracket by removing the screw that secures the metal bracket and then lifting the bracket out of the chassis Store the PCI Express card slot bracket in case you later remove the Ethernet c...

Page 92: ...if required To install the required device driver for the Ethernet card do one of the following Note You do not need to use the driver disc that might come with the Ethernet card If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to the server...

Page 93: ...emove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 If a PCI card bracket assembly is installed in your server remove the PCI card bracke...

Page 94: ...t card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 149 Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card A speci...

Page 95: ...lly handle the RAID card by its edges 7 Install the RAID card The procedure is similar to that of the Ethernet card See Installing the Ethernet card on page 78 8 Connect signal cables to the connectors on the new RAID card and the connectors on the hot swap hard disk drive backplanes See Connecting the cables on page 35 9 Install the PCI card bracket assembly that comes with the RAID card See Remo...

Page 96: ...y See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate the RAID card which is installed in the PCI E slot 1 on the system board See System board components on page 38 6 Remove any parts or disconnect any cables that might impede your operation 7 Disconnect all cables from the RAID card and any other related parts Note If you want to install a new RAID card after removing...

Page 97: ... view the PDF version on another computer for reference Note Use any documentation that comes with the TR 500 key and follow those instructions in addition to the instructions in this topic To install the TR 500 key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables t...

Page 98: ... 50 levels are available for your server if your server has the required number of hard disk drives installed For information about how to configure the hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Removing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety information on...

Page 99: ...500 Adapter first remove the TR 500 Key from it and then reinstall the ThinkServer RAID 500 Adapter See Installing or removing the RAID card on page 82 Note Carefully handle the TR 500 Key by its edges Figure 42 Removing the TR 500 Key from the ThinkServer RAID 500 Adapter 8 Reinstall any parts or reconnect any cables that you have removed 9 Reinstall the PCI card bracket assembly See Removing and...

Page 100: ... Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install the TR 700 Battery on a ThinkServer RAID 700 Adapter if your server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer ...

Page 101: ... 700 Battery Figure 43 Installing the TR 700 Battery 9 Reinstall the ThinkServer RAID 700 Adapter with the TR 700 Battery See Installing or removing the RAID card on page 82 10 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 What to do next To work with another piece of hardware go to the appropriate section To complete the installatio...

Page 102: ...f RAID card See Installing or removing the RAID card on page 82 7 Carefully remove the three screws that secure the TR 700 Battery and then remove the TR 700 Battery from the ThinkServer RAID 700 Adapter Note Center the screwdriver when you remove the screws to avoid possible damage to any parts Figure 44 Removing the TR 700 Battery 8 If you want to install a new TR 700 Battery see Installing the ...

Page 103: ...in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directl...

Page 104: ...g the server cover on page 67 3 Locate the optical drive bays See Server components on page 22 4 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive in the upper optical drive bay remove the front bezel See Removing and reinstalling the front bezel on page 69 Then remove the plastic shield for the bay from th...

Page 105: ...it is projected from the front of the chassis Then hold the optical drive from the front and completely slide it out of the chassis Figure 46 Removing the optical drive 5 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package Chapter 6 Installing removing o...

Page 106: ...ws only the situation in which the front bezel has not been removed Figure 47 Installing the optical drive 7 Connect the power cable 1 and the signal cable 2 to the rear of the new optical drive Figure 48 Connecting cables to the rear of the optical drive 8 If necessary connect the other end of the signal cable to the appropriate SATA connector on the system board See System board components on pa...

Page 107: ...e server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new non hot swap hard disk drive as soon as you remove the failing one Installing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic p...

Page 108: ...connect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position 1 Figure 49 Opening the front door of the server 3 Remove the server cover See Removing the server cover on page 67 96 ThinkServer TS440 Hardware Maintenance Manual ...

Page 109: ...0 Removing the EMI protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 130 6 Locate the non hot swap hard disk drive bay See Server components on page 22 7 Touch the static protective package that contains the new non hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new non hot swap hard disk drive and the signal...

Page 110: ...bracket 9 Slide the new non hot swap hard disk drive with bracket into the drive bay until it snaps into position 10 Connect the power cable 1 and the SATA signal cable 2 to the rear of the non hot swap hard disk drive See Connecting the cables on page 35 Figure 52 Connecting cables to the rear of the non hot swap hard disk drive 11 Connect the other end of the SATA signal cable to the appropriate...

Page 111: ...nstructions on how to remove a non hot swap hard disk drive This topic applies only to server models that have non hot swap hard disk drives installed See Features on page 7 for more information about the supported non hot swap hard disk drives Before you begin review the following hard disk drive installation rules Follow the order of the hard disk drive bays when installing a hard disk drive See...

Page 112: ...s in this topic To remove a non hot swap hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open posi...

Page 113: ...o remove it from the chassis and gain access to the non hot swap hard disk drives Figure 55 Removing the EMI protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 130 6 Locate the non hot swap hard disk drive See Server components on page 22 Then disconnect the SATA signal cable and the power cable from the rear of the non hot swap hard disk drive Chapter 6 ...

Page 114: ...ssis CPU MEM PSU 1 Figure 56 Sliding the non hot swap hard disk drive out of the bay 8 Flex the sides of the blue bracket to remove the non hot swap hard disk drive from the bracket Save the bracket for future use Note Do not touch the circuit board on the hard disk drive 9 Reinstall the front system fan 1 See Replacing the front system fan 1 on page 130 102 ThinkServer TS440 Hardware Maintenance ...

Page 115: ... go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 149 Then you might need to reconfigure RAID for your server See Configuring RAID on page 57 Installing or replacing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65...

Page 116: ...disk drive bays when installing a hard disk drive See Server components on page 22 to locate the hard disk drive bays in your server For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 57 For hard disk drives with different capacities install the hard disk drive by followin...

Page 117: ...and then use the front door handle 1 to pivot the front door to the open position 1 Figure 58 Opening the front door of the server 2 Locate the hard disk drive bay See Server components on page 22 Chapter 6 Installing removing or replacing hardware 105 ...

Page 118: ...e button 1 to open the handle of the hot swap hard disk drive or the dummy tray CPU MEM PSU Figure 59 Opening the handle of the hot swap hard disk drive or the dummy tray 106 ThinkServer TS440 Hardware Maintenance Manual ...

Page 119: ...hot swap hard disk drive or the dummy tray 5 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive Chapter 6 Installing removing or replacing hardware 107 ...

Page 120: ... tray in case you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate sect...

Page 121: ...re present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes To maintain the EMI integrity and cooling of the server install a new ...

Page 122: ...protective shield for the power supply bay If you are replacing a hot swap redundant power supply locate the failing power supply in the rear of your server and then disconnect the power cord from the failing hot swap redundant power supply Note On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot swap re...

Page 123: ...irst carefully slide the redundant power supply a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 63 Removing a hot swap redundant power supply 3 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then remove the new hot swap redundant power supply ...

Page 124: ...lved If the new hot swap redundant power supply still does not work correctly contact your place of purchase or a service representative for help 6 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping Replacing the power distribution board and cage assembly Attention Do not op...

Page 125: ...connect all cables that are connected to the server 2 Remove the hot swap redundant power supplies See Installing or replacing a hot swap redundant power supply on page 108 Note If your server comes with one hot swap redundant power supply installed in the redundant power supply bay 1 the bay number is marked on the rear of the chassis there is a shied installed on bay 2 to protect the empty bay R...

Page 126: ...tal retaining tab 3 Then carefully lift the power distribution board and cage assembly out of the chassis 1 Figure 65 Removing the power distribution board and cage assembly 9 Touch the static protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server Then remove the new power distribution board and cage assembly from t...

Page 127: ...new power distribution board and cage assembly to the system board and or power conversion board depending on the model Then correctly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fans See Replacing the front system fan 1 on page 130 13 Reinstall the hot swap redundant power supplies and the protective shield for the redundant po...

Page 128: ...eference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the power conversion board do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See ...

Page 129: ...ully remove the board out of the chassis Figure 67 Removing the power conversion board 6 Touch the static protective package that contains the new power conversion board to any unpainted surface on the outside of the server Then remove the new power conversion board from the package Note Carefully handle the power conversion board by its edges Chapter 6 Installing removing or replacing hardware 11...

Page 130: ...the power cables to the new power conversion board 9 If you are instructed to return the old power conversion board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 149 Replacing the ho...

Page 131: ...ee Removing the server cover on page 67 3 Remove the front bezel See Removing and reinstalling the front bezel on page 69 4 Locate the hot swap hard disk drive backplanes See Hot swap hard disk drive backplane on page 31 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 130 6 Remove all the installed hot swap hard disk drives and dummy trays if any from the hard disk dri...

Page 132: ... remove the backplane from the hard disk drive cage Figure 71 Removing the backplane for server models with 2 5 inch hard disk drive bays 10 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 11 Position the ...

Page 133: ... backplane on the cage Figure 73 Installing the backplane for server models with 2 5 inch hard disk drive bays Note If you want to install the following backplane for server models with 2 5 inch hard disk drive bays ensure that the backplane is secured by the two tabs 1 Then install the three screws to secure the backplane on the cage Figure 74 Installing the backplane for server models with 2 5 i...

Page 134: ...l See Removing and reinstalling the front bezel on page 69 17 If you are instructed to return the old hot swap hard disk drive backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page...

Page 135: ...s with the new non hot swap power supply assembly and follow those instructions in addition to the instructions in this topic To replace the non hot swap power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove...

Page 136: ...76 Removing the non hot swap power supply assembly 8 Touch the static protective package that contains the new power supply assembly to any unpainted surface on the outside of the server Then remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct replacement See Features on page 7 for information about the supported power supply assembly ...

Page 137: ...e the cables and secure the cables with the cable clips and ties in the chassis 11 Reinstall the front system fans See Replacing the front system fan 1 on page 130 12 If you are instructed to return the old non hot swap power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware...

Page 138: ...l outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the cover presence switch See Server components on page 22 4 Disconnect the cable of the cover presence switch from the cover presence switch connector on the system board See System board components on page 38 5 Remove the screw that secures the cover pr...

Page 139: ...sence switch 7 Touch the static protective package that contains the new cover presence switch to any unpainted surface on the outside of the server Then remove the new cover presence switch from the package 8 Insert the new cover presence switch with the cable into the cover presence switch frame Figure 80 Installing the cover presence switch Chapter 6 Installing removing or replacing hardware 12...

Page 140: ...o do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 149 Replacing the front panel board assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the ...

Page 141: ...ensor connector on the system board See System board components on page 38 7 If necessary remove any parts or disconnect any cables that might impede your access to the signal cables of the front panel board assembly Record the cable routing and then release the signal cables of the front panel board assembly from any cable clips or ties in the chassis 8 Remove the screw 1 on the chassis that secu...

Page 142: ...cable clips or ties in the chassis 14 Reinstall the front system fans See Replacing the front system fan 1 on page 130 15 Reinstall the front bezel See Removing and reinstalling the front bezel on page 69 16 If you are instructed to return the old front panel board assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To wo...

Page 143: ... 2 Remove the server cover See Removing the server cover on page 67 3 Locate the front system fan 1 See Server components on page 22 4 Disconnect the front system fan 1 cable from the system fan 1 connector on the system board See System board components on page 38 5 Press the two tabs of the front system fan 1 towards each other until the two tips 1 are aligned with the corresponding holes in the...

Page 144: ...1 cable to the system fan 1 connector on the system board See System board components on page 38 9 If you are instructed to return the old front system fan 1 follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the part...

Page 145: ... disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the rear system fan See Server components on page 22 4 Disconnect the rear system fan cable from the rear system fan connector on the system board See System board components on page 38 5 The rear system fan is at...

Page 146: ... 8 Connect the new rear system fan cable to the rear system fan connector on the system board See System board components on page 38 9 If you are instructed to return the old rear system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the repl...

Page 147: ... media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the heat sink and fan assembly See Server components on page 22 4 Lay the server on its side for easier operation If necessary remove any...

Page 148: ...ch the static protective package that contains the new heat sink and fan assembly to any unpainted surface on the outside of the server Then remove the new heat sink and fan assembly from the package Notes When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of it Before installing the new heat sink and fan assembly use the cleaning pad that comes with the new...

Page 149: ... sink and fan assembly cable to the microprocessor fan connector on the system board See System board components on page 38 Note If the heat sink and fan assembly cable is long loosely wrap it 12 If you are instructed to return the old heat sink and fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anot...

Page 150: ...ption kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect a...

Page 151: ... a little bit outward to release it from the secured position Then pivot the handle upward until the handle and the microprocessor retainer are in the fully open position Figure 90 Lifting the handle to open the microprocessor retainer Chapter 6 Installing removing or replacing hardware 139 ...

Page 152: ...kept as clean as possible Figure 91 Removing the microprocessor 7 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 8 Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor Note Do not touch the pins on the microprocessor sock...

Page 153: ...cessor 10 Gently close the microprocessor retainer press down the small handle and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket Figure 94 Securing the microprocessor in the socket 11 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 134 12 If you are instructed to return the old microproce...

Page 154: ...le Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin print all t...

Page 155: ...ces or regulations What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 149 Replacing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 65 This topic provides instructions on how ...

Page 156: ...cal outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Record the component locations cable connections and cable routing in the server 5 Remove all memory modules and PCI cards including the Ethernet card and RAID card that are currently installed See Removing a m...

Page 157: ...s Figure 97 Removing the screws that secure the system board 9 Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then remove the new system board from the package Chapter 6 Installing removing or replacing hardware 145 ...

Page 158: ...ding holes in the rear panel and the eight screw holes in the new system board are aligned with the corresponding mounting studs on the chassis Then install the eight screws following the recommended numerical sequence as shown to secure the new system board in place Figure 98 Installing the screws to secure the system board 146 ThinkServer TS440 Hardware Maintenance Manual ...

Page 159: ...hing onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 99 Removing the microprocessor socket cover 12 Remove the microprocessor from the old system board and install it on the new system board See Replacing the microprocessor on page 137 13 The old system board must be returned with a microprocessor socket cover to protect the pins on the m...

Page 160: ...ocket cover b Gently close the microprocessor retainer press down the small handle and then push the handle inward to lock the retainer into position and secure the microprocessor socket cover in the socket Figure 101 Securing the microprocessor socket cover 14 Install all parts that you have removed and connect all cables to the new system board Refer to the information that you have recorded and...

Page 161: ...mplete the parts replacement properly route the cables inside the server reinstall the server cover reconnect all the external cables For some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii a...

Page 162: ...e server cover on the chassis so that the rail on the bottom of the server cover engages the bottom rail on the chassis Then align the four tabs 1 on the server cover with the corresponding holes in the top edge of the chassis Pivot the server cover to close it Figure 103 Closing the server cover 150 ThinkServer TS440 Hardware Maintenance Manual ...

Page 163: ...age connect the power cords last Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devic...

Page 164: ...To update the RAID configuration see Configuring RAID on page 57 To use the ThinkServer EasyStartup program see Using the ThinkServer EasyStartup program on page 54 To update your system firmware see Updating the firmware on page 62 152 ThinkServer TS440 Hardware Maintenance Manual ...

Page 165: ...lem could be solved 6 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 7 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 153 8 Refer to Basic troubleshooting tables on page 154 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not...

Page 166: ... you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 159 Note If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 Symptom Action The ThinkServer EasyStartup DV...

Page 167: ...The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 47 All cables and jumpers if any are installed correctly The correct device driver is installed for the optical drive 2 Run any optical drive diagnostic programs if you have 3 Reinstall the optical drive...

Page 168: ...bled in the Setup Utility program See Using the Setup Utility program on page 47 All cables and jumpers if any are installed correctly 2 If you have any diagnostic programs run the diagnostic programs to test the hard disk drive 3 Reinstall the non hot swap hard disk drive and reconnect cables 4 Replace the signal cable for the non hot swap hard disk drive 5 Replace the non hot swap hard disk driv...

Page 169: ...al assistance See Chapter 8 Getting information help and service on page 159 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 2 If an action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by...

Page 170: ...inting device does not work 1 Ensure that The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller is enabled...

Page 171: ...es To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information an...

Page 172: ...le be at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The followin...

Page 173: ...be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to servic...

Page 174: ...162 ThinkServer TS440 Hardware Maintenance Manual ...

Page 175: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 176: ...ernal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any f...

Page 177: ...able throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also incl...

Page 178: ...ementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 2 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filt...

Page 179: ...her put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health d...

Page 180: ...m Sinne 2 der Bildschirmarbeitsverordnung geeignet Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkSer...

Page 181: ...g to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 5...

Page 182: ...5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen du...

Page 183: ...rvers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo...

Page 184: ...172 ThinkServer TS440 Hardware Maintenance Manual ...

Page 185: ...ooting and diagnostics 153 Diagnostic programs software 11 DIMM installation rules 74 installing 75 removing 77 documentation using 159 E EasyUpdate Firmware Updater program using 62 Ethernet card installing 78 removing 81 Ethernet connectivity features 9 Ethernet controllers configuring 62 Ethernet status LED 19 Exit menu Setup Utility program 50 exiting Setup Utility program 53 expansion slots f...

Page 186: ...k drive status 16 hot swap hard disk drive status 27 hot swap redundant power supply status 18 NIC status 16 optical drive status 14 power status 15 locations 11 M machine type and model label locations 11 Main menu Setup Utility program 48 MegaRAID Storage Manager program installing and using 61 memory features 8 memory module installation rules 74 installing 75 removing 77 memory module installa...

Page 187: ...rsion board 116 power distribution board and cage assembly 112 rear system fan 132 system board 143 system board battery 142 road map server setup 5 S security front door lock 22 integrated cable lock 21 padlock 20 Security menu Setup Utility program 49 serial number label locations 11 server components locations 22 server configuration updating 151 server cover installing 149 removing 67 server d...

Page 188: ...board mouse or USB device problems 158 memory module problems 157 optical drive problems 155 status and diagnostic LEDs 153 ThinkServer EasyStartup program problems 154 troubleshooting procedure 153 turning off the server 45 turning on the server 45 TÜV gloss statement 168 U updating firmware 62 server configuration 151 the BIOS 53 updating or recovering the BIOS 53 using documentation 159 EasyUpd...

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