Lenovo 6431, Hardware Maintenance Manual

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Table 12. Diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test State Description Action
202-902-xxx Memory Memory Stress Test Failed General error:
memory size is
insufficient to run
the test.
1. Turn off and restart the system.
2. Make sure that all memory is enabled
by checking the Available System
Memory in the Resource Utilization
section of the Diagnostic event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
http://www.lenovo.com/support.
4. Run the test again.
5. Turn off and restart the system if
necessary to recover from a hung state.
6. Run the standard Diagnostic memory
diagnostic to validate all memory.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
http://www.lenovo.com/support.
Chapter 5. Diagnostics
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