Lenovo 6431, Hardware Maintenance Manual

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Table 12. Diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test State Description Action
166-811-xxx BMC BMC I2C Test Aborted BMC I2C test
canceled: request
data field length
limit is exceeded.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
http://www.lenovo.com/support.
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
http://www.lenovo.com/support
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ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual