background image

If these actions do not correct the problem, and you need technical assistance, see Lenovo Support
Web site on page 29.

Software problems

Select your symptom from the following list:

When using a sort feature, dates do not sort in the correct order on page 49
Software does not work as expected on page 49

When using a sort feature, dates do not sort in the correct order

Symptom: When using a sort feature, dates do not sort in the correct order.

Action: Some software developed before the year 2000 used only the last two digits of a year to sort
dates, always assuming the rst two digits were 19. Consequently, these programs sort dates out of order.
Check with your software manufacturer to see if any updates are available. Many software manufacturers
make updates available from the World Wide Web.

Software does not work as expected

Symptom: Software does not work as expected.

Actions:

Most software programs have built-in help systems that provide instructions for most tasks. If you are
having dif culty performing a speci c task within a software program, refer to the help system for that
program. Help systems are typically accessible from a menu or button in the program, and frequently
from the F1 key.
If you are having dif culty with the Windows operating system or one of its components, refer to the
Windows help system. It is accessible from the Windows

Start

menu.

To determine if problems are caused by newly installed software, verify that:

Your computer has the minimum memory requirements needed to use the software. See the
information supplied with the software to verify memory requirements. (If you just installed an adapter
or memory, you might have a memory-address con ict.)
The software is designed to operate on your computer.
Other software works on your computer.
The software you are using works correctly on another computer.

If you received any error messages while using the software program, see the printed documentation
supplied with the software or the help system for that software for a description of the messages and
solutions to the problem.
Check with your software manufacturer to see if any updates are available. Many software manufacturers
make updates available from the World Wide Web.
If the software program used to work correctly, but does not work correctly now, do the following:

On the Windows 7 operating system, click

Start

Control Panel

System and Security

System

System Protection

System Restore

. Then, follow the instructions on the screen.

On the Windows 8 operating system, open Control Panel and click

System and Security

System

System Protection

System Restore

. Then, follow the instructions on the screen.

If you are unable to resolve the problem through other methods, uninstall the software program and
reinstall it.

If these actions do not correct the problem, you might need technical assistance. Contact your software
manufacturer or see Lenovo Support Web site on page 29 for details.

Chapter 5

.

Troubleshooting and diagnostics

49

Summary of Contents for 10152/F0AG

Page 1: ...Lenovo S710 All In One Hardware Maintenance Manual Machine Types 10152 F0AG ...

Page 2: ......

Page 3: ...Lenovo S710 All In One Hardware Maintenance Manual Machine Types 10152 F0AG ...

Page 4: ...tion on page 3 and Appendix A Notices on page 107 First Edition August 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...isabling a device 52 Selecting a startup device 53 Selecting a temporary startup device 53 Selecting or changing the startup device sequence 53 Changing the BIOS settings before installing a new operating system 53 Exiting the Setup Utility program 54 Chapter 7 Symptom to FRU Index 55 Hard disk drive boot error 55 Power Supply Problems 55 Beep symptoms 55 POST error codes 56 Miscellaneous error co...

Page 6: ...em password 103 BIOS levels 103 Flash update procedures 103 Updating ashing the BIOS from a disc 103 Updating ashing the BIOS from your operating system 104 Recovering from a POST BIOS update failure 105 Power management 105 Automatic con guration and power interface ACPI BIOS 106 Automatic Power on features 106 Appendix A Notices 107 Television output notice 108 European conformance CE mark 108 T...

Page 7: ...nstructions see Chapter 9 Replacing FRUs on page 67 For FRU part numbers go to http www lenovo com serviceparts lookup Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinwe...

Page 8: ...2 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 9: ...hat other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal fr...

Page 10: ...ust be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal oor strips and machine frames Observe the specia...

Page 11: ...ndition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as speci ed in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious ...

Page 12: ... You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be veri ed by a certi ed electrician Safety notices multi lingual translations The caution and danger sa...

Page 13: ... 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery a...

Page 14: ...ce and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 8 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 15: ...Chapter 2 Safety information 9 ...

Page 16: ...8 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicaç es é perigosa 10 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 17: ...s aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com N mero de Peça 45C1566 ou um tipo de ba...

Page 18: ...e exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrent...

Page 19: ...Chapter 2 Safety information 13 ...

Page 20: ...1 2 14 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 21: ...1 2 Chapter 2 Safety information 15 ...

Page 22: ... produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSION ...

Page 23: ...à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder xement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec précaution ATTENTION L interr...

Page 24: ...ind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemä der folgenden Tabelle anschlie en und abziehen Zum Anschlie en der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schlie en Sie erst alle Kabel an die Einheiten an 3 Schlie en Sie die Signalkabel an die Buch...

Page 25: ...er angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei ge ffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Netz...

Page 26: ...1 2 20 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 27: ...1 2 Chapter 2 Safety information 21 ...

Page 28: ...di installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dall...

Page 29: ...laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non ssare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l inte...

Page 30: ...24 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 31: ...instalaci n mantenimiento o recon guraci n de este producto durante una tormenta eléctrica Conecte todos los cables de alimentaci n a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de ...

Page 32: ...sitivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería n mero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un m dulo que contiene una batería de litio reemplácelo s lo con el mismo tipo de m dulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No d...

Page 33: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentaci n Para suprimir toda la corriente eléctrica del dispositivo aseg rese de que todos los c...

Page 34: ...28 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 35: ...orage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3048 m Storage 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range M...

Page 36: ...nd software Diagnostic solutions Product and service warranty Product and parts details User guides and manuals Knowledge base and frequently asked questions 30 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 37: ...ter Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 31 If you do receive the correct response proceed to step 7 on page 31 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 55 If the compu...

Page 38: ...nd models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Diagnostic Diskettes version 7 Have the same con guration options set in the system 8 Have the same setup for the operating system control les Comparing the con guration and software set up b...

Page 39: ...r has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is...

Page 40: ...desktop 1 Move the cursor to the top right or bottom right corner of the screen to display the charms 2 Click Settings 3 Click Control Panel From the Start screen 1 Move the cursor to the top right or bottom right corner of the screen to display the charms 2 Click Search 3 On the Apps screen scroll to the right side and click Control Panel in the Windows System section Troubleshooting procedure Us...

Page 41: ...ring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option have the computer serviced For your safety do not operate the computer with the cover removed 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software Select the problem your comput...

Page 42: ... you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be con gured to use SoundBlaster Pro or SoundBlaster emulation Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the probl...

Page 43: ...DVD does not work on page 37 If this does not correct the problem follow the action for A CD or DVD does not work on page 37 A CD or DVD does not work Symptom A CD or DVD does not work Actions Verify that the disc is inserted correctly with its label up Make sure that the disc you are using is clean To remove dust or ngerprints wipe the disc clean with a soft cloth from the center to the outside W...

Page 44: ... play Symptom DVD movie will not play Actions Make sure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem and you need technical assistance see Lenovo Support Web site on page 29 No audio or intermittent audio while ...

Page 45: ...ere is air ow around the fan and the fan is working If air ow is blocked or the fan is not working the computer might overheat If SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If these actions do not correct the problem and you need technical assistance see Lenovo Support Web site on page 29 Keyboard mouse or ...

Page 46: ...ctor on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device Verify that the device drivers for the mouse or pointing device are installed correctly If you are using a USB keyboard or mouse verify that the USB connectors are enab...

Page 47: ... when you turn on the computer but goes blank after some period of computer inactivity on page 41 The monitor works when you turn on the computer but goes blank when you start some application programs on page 41 The image appears to be ickering on page 42 The image is discolored on page 42 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer...

Page 48: ...ches apart 3 Turn on the monitor You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start 奕 Control Panel 奕 Hardware and Sound 奕 Adjust screen resolution 奕 Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 operating system open Control Panel and click Hardware and Sound 奕 Adjust screen resolut...

Page 49: ...omputer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start 奕 Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password ...

Page 50: ...odel and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connec...

Page 51: ...d using Headset pro le or AV pro le Action Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open the Control Panel by clicking Start 奕 Control Panel 3 Click Hardware and Sound 奕 Sound 4 Select the Playback tab 5 If you are using Headset pro le select Bluetooth Hands free Audio and click the Set Default button If you are using AV pro le select St...

Page 52: ...th its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more inf...

Page 53: ...8 operating system open the Windows Explorer and click Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system les 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed programs is displayed Select the program that you want to remove Click Uninstall Change Clean out your Inbox Sent I...

Page 54: ... information about BIOS settings see Chapter 6 Using the Setup Utility program on page 51 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Lenovo Support Web site on page 29 Serial port problems Serial port is available with some certain computer models Use this information to troubles...

Page 55: ...s are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address con ict The software is designed to operate on your computer Other software works on your computer The software you ar...

Page 56: ... position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the ...

Page 57: ... Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system con guration To view or change settings start the Setup Utility program See Starting the Setup Utility p...

Page 58: ...d To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password or Set Administrator Password 4 Follow the instructions on the right side of the screen to set change or delete a password Note A password ca...

Page 59: ...wing 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting...

Page 60: ...save changes and exit the Setup Utility program If you do not want to save the settings select Exit 奕 Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program If you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility progr...

Page 61: ...r FRU Action The start up drive is not in the boot sequence in con guration Check the con guration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard disk dri...

Page 62: ...rking If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the rst error message the other error messages probably will not appear on the screen the next time you turn on the system Error code POST Error Message Description Action 0135 Fan failure The system might be overheating Press F10 to e...

Page 63: ...erver 1 Ensure that network is in startup sequence as rst device or rst device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake o...

Page 64: ...stem Board Power on indicator or hard disk drive in use light not on but computer works correctly 1 Power switch LED assembly 2 System Board Printer problems 1 Printer 2 System Board Program loads from the hard disk with a known good diagnostics diskette in the rst 3 5 inch diskette drive 1 Run the Setup Utility program and check Startup sequence 2 Diskette Drive 3 Diskette Drive Cable 4 System Bo...

Page 65: ...ling devices or adapters 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you nd the failing device...

Page 66: ...60 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 67: ...nt of your computer Figure 1 Front connector control and indicator locations on page 61 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 1 Integrated microphone 3 Integrated camera 2 Integrated camera indicator 4 Power switch Copyright Lenovo 2013 61 ...

Page 68: ...ontrol computer mode 8 Serial port 2 Brightness down control computer mode 9 Ethernet connector 3 USB connector 1 10 Power connector 4 Microphone connector 11 Integrated cable lock Kensington lock slot 5 Headphone connector 12 Optical drive eject close button 6 USB connector 2 13 Ventilation slots 7 USB connectors USB ports 3 to 6 Attention Never block or cover the ventilation slots especially the...

Page 69: ...Us and CRUs Figure 3 Locating major FRUs and CRUs on page 64 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 71 Chapter 8 Locations 63 ...

Page 70: ...Figure 3 Locating major FRUs and CRUs 64 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 71: ...y more than two screws Once the access panel is removed the speci c CRU is visible Number FRU description Self service CRU Optional service CRU 1 System stand hinge cover Yes No 2 System stand No Yes 3 Computer cover No No 4 System board shield No No 5 Integrated camera No No 6 Microprocessor No No 7 Wi Fi card No No 8 System board No No 9 Memory module No No 10 Battery No No 11 Internal speaker N...

Page 72: ...em board 1 Integrated camera cable connector 8 SATA connector Hard disk drive power connector 2 Wi Fi connector 9 Optical drive power connector 3 LCD panel connector 10 Internal speaker cable connector 4 Volume up button 11 Power switch connector 5 Volume down button 12 Inverter connector 6 Control button connector Memory slot 13 Microprocessor fan connector 7 Battery 14 Microprocessor 66 Lenovo S...

Page 73: ... CAUTION Turn off the computer and wait three to ve minutes to let the computer cool before removing the system stand hinge cover To remove and reinstall the system stand hinge cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any othe...

Page 74: ...lling the screw to secure the system stand hinge cover to the computer Removing and reinstalling the system stand Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This...

Page 75: ... screws that secure the system stand and then lift the system stand up and remove it from the computer Figure 7 Removing the system stand 4 To reinstall the system stand insert the two metal tabs 1 on the system stand into the two holes in the chassis Then align the two screw holes with the corresponding holes in the chassis and install the two screws to secure the system stand to the computer Fig...

Page 76: ...5 Reinstall the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 67 70 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 77: ...omputer 2 Place a soft clean towel or cloth on the desk or other at surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove any locking device that secures the computer cover such as an integrated cable lock 4 Remove the system stand See Removing and reinstalling the system stand on page 68 5 Loosen the two screws...

Page 78: ...t See Locating major FRUs and CRUs on page 63 5 Remove the four screws 1 that secure the VESA mount bracket and lift the VESA mount bracket out of the computer Figure 10 Removing the VESA mount bracket 6 To reinstall the VESA mount bracket position the VESA mount bracket into the computer so that the screw holes align with those in the computer Reinstall the four screws to secure the VESA mount br...

Page 79: ...move the VESA mount bracket See Removing and reinstalling the VESA mount bracket on page 71 4 Locate the hard disk drive in the computer See Locating major FRUs and CRUs on page 63 5 Remove the screw 1 that secures the hard disk drive slide the hard disk drive out to disconnect the connector and then lift the hard disk drive to remove it from the chassis Figure 11 Removing the hard disk drive 6 Re...

Page 80: ...e with the bracket in to connect the hard disk drive connector Figure 13 Installing the hard disk drive 10 Install the screw to secure the hard disk drive bracket to the chassis 11 Go to Completing the parts replacement on page 96 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety War...

Page 81: ...he computer cover See Removing the computer cover on page 71 4 Remove the VESA mount bracket See Removing and reinstalling the VESA mount bracket on page 71 5 Locate the optical drive See Locating major FRUs and CRUs on page 63 6 Disconnect the optical drive cable from the optical drive and remove the screw that secures the optical drive Then slide the optical drive to remove it from the optical d...

Page 82: ...all the system board shield do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other at surface Hold the sides of your computer and gently lay it down so that the screen is against...

Page 83: ... Installing the system board shield 8 Reinstall the screws to secure the system board shield to the computer 9 Go to Completing the parts replacement on page 96 Replacing the microprocessor fan Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a co...

Page 84: ...essor fan cable from the system board See Locating parts on the system board on page 66 8 Remove the two screws 1 that secure the microprocessor fan to the main bracket Then lift the microprocessor fan off the main bracket Figure 19 Removing the microprocessor fan 9 To reinstall the microprocessor fan position the new microprocessor fan on the main bracket and align the screw holes in the new micr...

Page 85: ...t down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 71 4 Remove the VESA mount bracket See Removing and reinstalling the VESA mount bracket on page 71 5 Locate the heat sink assembly on the system board See Locating major FRUs and CRUs on page 63 6 Remove the system board shield See Removing and reinstallin...

Page 86: ...uide go to http www lenovo com support This section provides instructions on how to replace the microprocessor CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to ve minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and t...

Page 87: ...l triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when installing a new microprocessor on the system board Figure 22 Noting the orientation of the microprocessor in the socket c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket ...

Page 88: ...roprocessor socket Figure 24 Installing the microprocessor 12 Lower the new microprocessor straight down into the microprocessor socket on the system board 13 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 14 Reinstall the heat sink assembly See Replacing the heat sink assembly on page 78 15 Reinstall the system boar...

Page 89: ...to Lithium battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or c...

Page 90: ...ety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the inverter To replace the inverter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel ...

Page 91: ...ety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has one memory slot for installing or replacing DDR3 SODIMM small outline dual inline memory module When installing or replacing a memory module use a 2 GB 4 GB or 8 GB DDR3 SODIMM To install or replace a memory module do the following 1 Remov...

Page 92: ...y installed Figure 28 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module 9 Insert the notched end 1 of the new memory module into the slot Press the memory module rmly and pivot the memory module until it snaps into place Make sure that the memory module is secured in the slot and does not move...

Page 93: ...nd reinstalling the VESA mount bracket on page 71 5 Locate the internal speakers in the computer See Locating major FRUs and CRUs on page 63 6 Remove the system board shield See Removing and reinstalling the system board shield on page 76 7 Note the location of the internal speaker cable connection and the routing of the internal speaker cables Disconnect the internal speaker cables from the syste...

Page 94: ...t the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 71 4 Remove the VESA mount bracket See Removing and reinstalling the VESA mount bracket on page 71 5 Locate the integrated camera in the computer See Locating major FRUs and CRUs on page 63 6 Remove the system board shield See Removing and reinstalling the system board...

Page 95: ...ter 2 Place a soft clean towel or cloth on the desk or other at surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 71 4 Remove the VESA mount bracket See Removing and reinstalling the VESA mount bracket on page 71 5 Remove the system board shield See ...

Page 96: ... Reconnect all cables that were disconnected from the system board See Locating parts on the system board on page 66 21 Go to Completing the parts replacement on page 96 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the following 1 Release the lever securing the microproces...

Page 97: ...at came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the LCD panel To replace the LCD panel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that a...

Page 98: ...Figure 35 Removing the 10 screws that secure the computer main bracket to the front bezel 11 Note the locations of all cable connections that prevent you from lifting the computer main bracket and disconnect all cables See Locating parts on the system board on page 66 12 Remove the integrated camera See Replacing the integrated camera on page 88 13 Lift the computer main bracket off the front beze...

Page 99: ...stall the four screws to secure the LCD panel to the chassis 16 Position the computer main bracket over the LCD panel Make sure the screw holes in the computer main bracket align with those in the front bezel 17 Reinstall all of the 10 screws that secure the computer main bracket to the front bezel Figure 37 Reinstalling the 10 screws that secure the computer main bracket to the front bezel 18 Rec...

Page 100: ...d is available only in some models To replace the Wi Fi card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other at surface Hold the sides of your computer and gently lay it d...

Page 101: ...CI Express slot Press the new Wi Fi card rmly and then pivot the Wi Fi card to align the screw hole in the new Wi Fi card with that in the computer main bracket 10 Install the screw to secure the new Wi Fi card 11 Connect the two cables to the new Wi Fi card 12 Reinstall the system board shield See Removing and reinstalling the system board shield on page 76 13 Go to Completing the parts replaceme...

Page 102: ...rs on the rear of your computer on page 62 Figure 41 Connecting the USB keyboard or mouse Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables do the following 1 Make sure that all components have been reassembled correctly and that no tools ...

Page 103: ...6 Lock the computer cover if you have an integrated cable lock 7 Reconnect the external cables and power cord to the computer 8 Depending on the parts you installed or replaced you might need to con rm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 51 Note In most areas of the world Lenovo requires the return of the defective Custome...

Page 104: ...98 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 105: ...1600 3 1155 55 CPU R 1100878 N G2030 3 0 1333 3 1155 55 CPU 1100857 N ICP G1620 2 7 1333 2 1155 55 P0 CPU 1100697 N IPP G2130 3 2 1600 3 1155 55 P0 CPU 1100695 N I3 3210 3 2 1600 3 1155 55 P0 CPU 1100694 N G1610 2 6 1333 2 1155 55 CPU 1100689 N I G2020 2 9 1333 3 1155 55 CPU 1100688 N IPP G2120 3 1 1600 3 1155 55 P0 CPU 1100589 N I3 3220 3 3 1600 3 1155 55 L1 CPU 1100456 N I3 3225 3 3 1600 3 1155 ...

Page 106: ...RY 1100634 N M471B1G73BH0 YK0 8GB D3L 1600S MEMORY 1100633 N Elp_R J2108EDBG GN F 2G D3L 1600SMEMORY 1100750 N MT8KTF25664HZ 1G6M1 2GB D3L 1600SMEMORY 1100228 N 5 Optical Drive PSN UJ8D1 Slim Tray Rambo with bezel 25210755 N HLDS DT80N Slim Tray DVDROM LH 25210281 N HLDS GT80N Slim SATA Rambo with bezel LH 25209233 N PLDS DS 8D9SH Slim Tray DVDROM LH 25205802 N PLDS DS 8A9SH Slim Tray Rambo LH 252...

Page 107: ...8029N 054 25200490 N 12 Wireless LAN Card Cbt BCM43227 MOW M PCIE NB HMC WLAN 20002506 N Intel Jackson Peak 1 Wi card 20200078 N 13 Camera Tahoe 2M camera Bison 5B3 R 20002573 N Tahoe 2M camera Chicony 2031 R 20002572 N 14 LCD module Tahoe LCD Module w o touch 90400223 N 15 Boards Cables PIB65F TAHOE REAR IO 1 CHINA DIP BKT 11200216 N SWITCH BOARD TAHOE 8NS TAHO00 W31R 11200244 N C A WEBCAM TAHOE ...

Page 108: ...FOOT HOLDER PCAK W RUBBER 31051069 N ANTENNA PACK MAIN AUX 31051066 N Tahoe Middleframe w o switch board cable 90204279 N 102 Lenovo S710 All In OneHardware Maintenance Manual ...

Page 109: ...replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS To determine the current Level of BIOS Start the Setup Utility Select Standard CMOS Features Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www lenovo com support 2 Le...

Page 110: ...disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 51 11 From the Setup Utility program main menu select Exit 奕 OS Optimized Default 奕 Enabled 12 Select Yes in the window displayed and press Enter to con rm your selection 13 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility...

Page 111: ...cate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 66 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Install the computer cover and reconnect all cables and power cords that were disconnected See Completing the parts replacement on page 96 6 Repeatedly press and release the F12 key when ...

Page 112: ...ake on LAN If the computer has a properly con gured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a speci c signal from another computer on the local area network LAN To enable the Wake on LAN function or the Wake U...

Page 113: ...the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change L...

Page 114: ...ing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery Microsoft and Windows are trademarks of the Microsoft group of companies Intel is a trademark of Intel Corpor...

Page 115: ...umbers 1 61 65 FRUs replacing 67 H hard disk drive replacing 72 heat sink assembly replacing 78 I Identifying FRUs 63 installing operating system 53 installing replacing memory module 85 integrated camera replacing 88 internal speakers replacing 87 inverter replacing 84 K keyboard replacing 96 L LCD panel replacing 91 locating components 63 looking up part numbers 1 61 65 M memory module 85 instal...

Page 116: ...Setup Utility exiting 54 starting the Setup Utility program 51 startup device 53 sequence changing 53 temporary selecting 53 support web site support 29 support web site 29 system board locating parts 66 system board shield removing 76 system board replacing 89 system stand l removing 68 system stand hinge cover reinstalling 67 removing 67 system stand reinstalling 68 T television output notice 10...

Page 117: ......

Page 118: ......

Reviews: