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Lenel m3000 Installation Manual Download Page 103

M3000 Installation Guide

103

Troubleshooting

• WARNING! •

Do not set JP1 to 12 V for a 5 V reader. permanent damage may result to the
reader.

2.

Be sure that the proper resistor packs are installed in the 2SRP board. Refer to

Installing Resistor

3.

Check the wiring between the 2SRP board and the reader. Refer to

the reader installation manual.

4.

Be sure the connector is firmly seated in the 2SRP board.

Problem:

The reader has power, but the Badge Read OK LED on the CPU board does not light up

when a badge is presented.

Resolution

:

1.

Be sure the resistor packs are installed and are the correct value for the reader type being used.

2.

Be sure that the switch settings on the 2SRP board for address and reader technology/format are
correct. Refer to

Setting the DIP Switches

.

3.

Check the wiring between the reader and the 2SRP board. Refer to

and

the reader installation manual.

Using the 8RP Board

Problem:

The reader does not power up.

Resolution

:

1.

Check the wiring between the 8RP board and the reader. Refer to

reader installation manual.

2.

Be sure the connector is firmly seated in the 8RP board.

Problem:

The reader has power, but the Badge Read OK LED on the CPU board does not light up

when a badge is presented.

Resolution

:

1.

Be sure that the switch settings on the 8RP board for address and reader technology/format are
correct. Refer to

Setting the DIP Switches

.

2.

Check the wiring between the reader and the 8RP board. Refer to

and the

reader installation manual.

Door Strike Problems

Problem:

The Badge Read OK LED lights on the CPU board and the door reader LED lights on the

reader, but the door strike does not operate.

Resolution:

1.

Check the wiring from the door strike to the reader board. In the chapter of the appropriate reader
board, refer to the section that covers wiring the door strike. Also refer to the door strike
manufacturer’s installation instructions.

2.

Be sure the door strike power supply is operating properly.

PXNplus CPU Board Problems

If the problem is not caused by incorrect hardware wirings or settings, check the software settings of
the PXNplus CPU board using the Integrated Configuration Tool.

Problem:

I need to restore the factory default settings.

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Summary of Contents for m3000

Page 1: ...7 3 M3000 Installation Guide...

Page 2: ...and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Oracle is a registered trademark of Oracle and or its affiliates...

Page 3: ...d for exit is available This product is not intended for nor is rated for operation in life critical control applications Lenel is not liable under any circumstances for loss or damage caused by or pa...

Page 4: ......

Page 5: ...ischarge ESD Precaution 16 General Installation Rules 16 Observing Noise Prevention Procedures 17 Signal Transmission 17 Cable Routing 17 Cable Length 17 Mounting 17 Mounting and Handling Guidelines 1...

Page 6: ...Layout 38 Setting DIP Switches 39 Setting Reader Voltage 39 Installing Resistor Packs 40 Wiring Readers 41 Wiring Digital Inputs 45 Wiring Door Strikes 45 Wiring Auxiliary DO Relays 47 Wiring Alarm S...

Page 7: ...er Parameters Menu Secondary Network Form 88 Controller Parameters Menu Other Parameters Form 88 Disable Enable the Integrated Configuration Tool ICT 89 Upgrading the Controller Firmware 89 Configurat...

Page 8: ...Table of Contents 8 M3000 Installation Guide APPENDIX A Configuration of Option Boards 107 APPENDIX B Termination Resistance Options 111 Index 115...

Page 9: ...ost information about readers alarms outputs schedules and badges are automatically downloaded to the CPU The PXNplus stores this information in nonvolatile memory In case of a power failure and a los...

Page 10: ...122 F 2 C to 50 C Humidity range 5 to 95 non condensing Thermal air cooling At least 6 inches 15 2 cm of clearance is required on all four sides of the controller Power Door strikes powered separatel...

Page 11: ...F 2F Supports keypad only and keypad reader technology Output devices ratings Door DO Reader LED 100 mA 12 VDC nominal Door strike DO relay 2 A 30 VDC or 0 50 A 120 VAC maximum Aux output DO relay 2...

Page 12: ...Relays 2 A 30 VDC or 0 5 A 120 VAC maximum Regulatory Information Listings FCC Class A UL 1076 UL 294 CE Refer to Regulatory Information on page 93 for more information PXNplus CPU Board Communicatio...

Page 13: ...ng the previous year The date code format for the years 2000 through 2007 was WWYY WW week YY year followed by a letter indicating the manufacturing facility Example 3903H means week 39 of year 2003 m...

Page 14: ...Introduction 14 M3000 Installation Guide...

Page 15: ...d install the battery backup Refer to Installing the Battery Backup AC Fail and Low Battery on page 27 6 Wire up the Power Communications board Be sure to configure and verify the switch settings Refe...

Page 16: ...any board make sure you dissipate your body s charge by touching ground This discharges any static electricity build up General Installation Rules WARNING This equipment is to be installed maintained...

Page 17: ...xtures Power distribution panels including wiring transformers generators and alternators Motors that drive machinery such as air conditioners elevators escalators large blowers and machine tools Elec...

Page 18: ...unted in one of two ways Directly to the wall or Into a standard Electronics Industries Alliance EIA 19 inch open frame IT Rack Wall Mounting Mount the controller enclosure using the following steps a...

Page 19: ...19 Mounting M3000 Controller and Components Assembly Drawing Wall Mounting Wiring AC Power Through the Terminal Block Detail A Note All cables connected to the M3000 must be shielded with the shield t...

Page 20: ...ng 20 M3000 Installation Guide Typical Installation Using Shielded Cable drain Wire Outside and Inside the Enclosure 8 Use the 8 32 SEMS screw and 8 flat washer provided to secure the ground lug Outsi...

Page 21: ...to the enclosure 3 Secure the enclosure to the rack This hardware is not supplied select hardware sized to suit your rack requirements Sizes 10 32 12 24 M5 or M6 screws are common rack mount hardware...

Page 22: ...he M3000 must be earth grounded Note When installing boards the Power Communications board must be in the far right slot and the CPU board must be in the second right slot next to the Power Communicat...

Page 23: ...3 Power Communications Board The Power Communications board manages the power The ICT is used for communication with the controller Refer to Integrated Configuration Tool ICT on page 81 The required...

Page 24: ...Power Communications Board 24 M3000 Installation Guide Power Communications Board Layout Power Setup...

Page 25: ...wer supply 1 Follow all state local and national electrical codes 2 Using the knockouts provided in the sides and back of the enclosure connect AC power and earth ground to the terminals provided insi...

Page 26: ...gh the Terminal Block Detail A WARNING Failure to connect the AC power and earth ground to the terminal blocks provided will result in damage to the controller Use a properly sized disconnect device R...

Page 27: ...rocedures WARNING Make sure AC input and battery backup power is disconnected prior to installing CPU reader DI and DO boards To install the battery 1 Unpack the battery from the shipping box 2 Place...

Page 28: ...ons Board connector J6 pin 6 ground and pin 8 AC power fail input Refer to figure Wiring Diagram for the Battery Backup AC Power Fail and Low Battery on page 28 Wiring Low Battery Detect The power sup...

Page 29: ...RX Receive data 9 RTS jumped to pin 1 LEDs Function LED State Description DS1 Not Used Data received from upstream host controller connected to primary controller port Receive RX DS2 Not Used Data tra...

Page 30: ...Power Communications Board 30 M3000 Installation Guide...

Page 31: ...face Card NIC Supports the following network protocols DHCP and UDP Utilizes a 32 bit platform which provides better response times and higher capacity Allows for remote diagnostics Provides a browser...

Page 32: ...PXNplus CPU Board 32 M3000 Installation Guide PXNplus CPU Board Layout...

Page 33: ...afe Shutdown Procedure for the PXNplus CPU Board on page 34 2 Disconnect power and battery backup power 3 Remove any connected cables General Purpose Pins Pins Shorting these pins JP2 Boot Mode This f...

Page 34: ...e user buttons are not monitored At the end of this period DS6 turns off for one second and then flashes once per second to indicate that the controller is in Normal Operation Mode At this time the us...

Page 35: ...to figure PXNplus CPU Board Layout on page 32 for the location of the LEDs PXNplus CPU Board LED Normal State Transitions DS1 DS2 DS3 DS4 DS5 DS6 DS7 DS8 During power up ON ON ON ON ON ON ON ON Norma...

Page 36: ...egrated Configuration Tool ICT on page 81 Configuring Upstream Communications with the Host 1 Verify that you have a working network If you need to configure before your network is running go to step...

Page 37: ...P Board Each 2RP reader board provides Two 2 reader ports Four 4 unsupervised DIs with two 2 door alarms and two 2 REX inputs Two 2 reader LED outputs Two 2 door strike DO relays Two 2 auxiliary DO re...

Page 38: ...Reader Processing Boards 38 M3000 Installation Guide 2RP Board Layout 2RP Board Layout...

Page 39: ...for details Both reader ports are set to the selected voltage Reader Technology Reader Technology SW1 1 SW1 2 SW1 3 SW1 4 Not Valid Reserved ON Reserved ON Magstripe Reversed Strobed ON ON Magstripe W...

Page 40: ...Installing Resistor Packs Insert the proper resistor packs in RN1 and RN2 Be sure you insert the correct resistor pack for the reader voltage selected Both resistor packs must be the same since the v...

Page 41: ...nstallation Guide 41 2RP Board Installing 2RP Resistor Packs Wiring Readers If wiring a 12 V reader that uses 5 V data lines note the following conditions before continuing Set the reader voltage JP1...

Page 42: ...ppropriate screw terminal on the 2RP reader board Refer to the reader wiring diagrams in this section Pairing of cables is very important Important For 12 V readers using cable runs over 500 feet 152...

Page 43: ...und 2 Door Strike Relay Common Com 3 Display DO 3 Door Strike Relay Normally Open NO 4 Door DO Reader LED 4 Auxiliary Output Relay Common Com 5 Exit DI Exit Request 5 Auxiliary Output Relay Normally C...

Page 44: ...Reader Processing Boards 44 M3000 Installation Guide Wiring 2RP to Wiegand Strobed F 2F and Supervised F 2F Readers...

Page 45: ...nstall the door contact and exit contact as required 2 Wire the door DI between pin 2 Gnd and pin 8 Door DI and or exit DI between pin 2 Gnd and pin 5 Exit DI to the corresponding reader port on the 2...

Page 46: ...Internal Relay on page 46 3 If required wire the door strike to a customer supplied external relay and the 2RP board as shown in figure Wiring 2RP Door Strike External Relay on page 47 4 Install a pro...

Page 47: ...The auxiliary DO relay is used for an auxiliary output device To wire an auxiliary DO relay 1 Install the auxiliary output maximum 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire the output device to...

Page 48: ...isable an external alarm system contact such as burglar alarm on a valid read or exit push button request To wire an alarm shunt relay 1 Install the alarm shunt maximum 2 A 30 VDC or 0 50 A 120 VAC as...

Page 49: ...to shunt out external alarm inputs Please note the following Each 2SRP board is limited to only one type of reader technology Wiegand Strobed F 2F or Supervised F 2F Both readers connected to the boa...

Page 50: ...Reader Processing Boards 50 M3000 Installation Guide 2SRP Board Layout 2SRP Board Layout...

Page 51: ...ON OFF Reader Technology Reader Technology SW3 1 SW3 2 SW3 3 SW3 4 Not Valid Reserved ON Reserved ON Magstripe Reversed Strobed ON ON Magstripe Water Mark ON Magstripe Supervised F 2F default ON ON M...

Page 52: ...points will not work correctly Setting Reader Voltage Select the proper reader voltage by placing the jumper on JP1 Refer to the figure below for details Both reader ports are set to the selected vol...

Page 53: ...the correct resistor pack for the reader voltage selected Both resistor packs must be the same since the voltage for both readers must be the same Refer to the figure below for details Installing 2SR...

Page 54: ...re For more details refer to figure Typical Installation Using Shielded Cable drain Wire Outside and Inside the Enclosure on page 20 4 Place the appropriate wires to the appropriate screw terminal on...

Page 55: ...M3000 Installation Guide 55 2SRP Board 2SRP Supervised Reader Connector Points...

Page 56: ...liary Output Relay Common Com 5 Supervised Exit DI Exit Request a a Supervised Exit DI and supervised Door DI point must use end of line resistors and must be terminated at the appropriate Return poin...

Page 57: ...M3000 Installation Guide 57 2SRP Board Wiring 2SRP to Wiegand F 2F Strobed and Supervised F 2F Reader...

Page 58: ...e Special Reader Types on page 52 for switch setting information In this configuration the Alarm Shunt Relay is no longer available Wiring 2SRP to Single Color LED Reader Wiring Digital Inputs Each re...

Page 59: ...s Install each resistor as close to the door status contact as possible 5 We recommend the standard 1 000 1K ohm 1 4 watt 5 tolerance high quality end of line resistors If different resistor values ar...

Page 60: ...2 Wire the door strike to the door DO internal relay Normally open or Normally Closed dry contacts are available pin 1 Normally Closed pin 2 Common pin 3 Normally Open Use pin 1 5 12 VDC and pin 4 Re...

Page 61: ...M3000 Installation Guide 61 2SRP Board Wiring 2SRP Door Strike Internal Relay...

Page 62: ...user The auxiliary DO relay is used for an auxiliary output device To wire an auxiliary DO relay 1 Install the auxiliary output device maximum 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire the outp...

Page 63: ...m contact e g burglar alarm on a valid read or exit push button request To wire an alarm shunt relay 1 Install the alarm shunt 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire external alarm system to...

Page 64: ...ater Each 8RP board is limited to only one type of reader technology F 2F or Supervised F 2F External pull up resistors are not required for the 8RP board No DI alarm points or exit DIs are available...

Page 65: ...M3000 Installation Guide 65 8RP Board Board Layout 8RP Board Layout...

Page 66: ...0 controller the second 8RP Board should be wired directly to the Power Communication board as shown in the figure below Reader Technology Reader Technology SW 1 1 SW 1 2 SW 1 3 SW 1 4 Magstripe Super...

Page 67: ...3 Remove 8 inches 20 32 cm of insulating material from the cable Unwrap shielding and tie all shields together Connect the communications cable shield to the ground nut adjacent to the cable entrance...

Page 68: ...D door DO is dedicated to each reader The reader LED door DO is used for the reader LED and or for an external door strike relay To wire a door strike 1 Install the door strike as required J2 J3 J4 J5...

Page 69: ...e Use 1N4002 1N4003 1N4004 or equivalent diodes for DC door strikes and Metal Oxide Varistors MOV for AC door strikes Note Protection diode or MOV and blocking diode required at all electronic door lo...

Page 70: ...Reader Processing Boards 70 M3000 Installation Guide...

Page 71: ...orted by the different host software systems varies OnGuard supports a maximum of 4 DI or 4 DO DOR boards 20DI Board The 20DI board provides 20 supervised digital input alarm points Supervised DIs hav...

Page 72: ...Optional DI and DO Boards 72 M3000 Installation Guide 20DI Board Layout 20DI Board Layout...

Page 73: ...each alarm input device 3 Ground the shields of the cable at the M3000 enclosure grounding studs Float the shield with tape or shrink tubing at the DI device end to avoid electrical noise 4 Install tw...

Page 74: ...VAC maximum per output point The first two relays on each J connector can be wired as Normally Open or Normally Closed The last two relays on each J connector are factory set as Normally Open Please...

Page 75: ...M3000 Installation Guide 75 16DO and 16DOR Boards 16DO Board Layout...

Page 76: ...Optional DI and DO Boards 76 M3000 Installation Guide 16DOR Board Layout...

Page 77: ...specifications 2 Complete the wiring If the DO is used to energize a relay install a diode in parallel with the relay coil to absorb transients when the relay is de energized A transient protection d...

Page 78: ...Optional DI and DO Boards 78 M3000 Installation Guide Wiring Output Device to 16DO Board Wiring Output Device to 16DOR Board...

Page 79: ...easurement of less than 100 ohms indicates a short circuit Correct this condition before powering up 3 If a 16DO board is installed check for a short circuit Unplug each connector and measure from cha...

Page 80: ...Pre Power Up Testing 80 M3000 Installation Guide...

Page 81: ...ware and view the controller information reports Software and Hardware Requirements One of the following Internet browsers A supported Internet browser Refer to the OnGuard Release Notes for supported...

Page 82: ...ress to 192 168 6 5 or similar valid IP address 192 168 6 x where x is any number between 1 and 254 except 6 1 In Windows open the Network and Sharing Center For more information refer to Using OnGuar...

Page 83: ...tial Configuration on page 82 Otherwise follow the steps below to start the Integrated Configuration Tool ICT To start the Integrated Configuration Tool 1 Connect the computer to the RJ45 connector on...

Page 84: ...arameters form 2 Enter the host Port Number or accept the default port 3001 3 Click Save 4 If this completes your controller configuration click Reset Controller ICT Buttons and When to Use Them Butto...

Page 85: ...ded capture the report output by copying and pasting the output to a text file for example using Notepad Contact technical support on www lenel com Controller Information Reports Report Description Me...

Page 86: ...he Controller Parameters menu and select the Primary Network form 2 Make sure the Enable IPV6 check box is selected 3 In the Controller Information IPV6 section select an option from the Config menu S...

Page 87: ...s IP address or you may enter the gateway IP address given to you by your Network Administrator in the Gateway IP field 4 You may accept the subnet mask generated based on the controller s IP address...

Page 88: ...ect the Enable Secondary check box 3 Click the Secondary Network tab 4 In the Controller Information area of the Secondary Network form set the static IP address or select DHCP refer to the instructio...

Page 89: ...he ICT 1 Log into the ICT Refer to Connecting and Starting the Tool on page 83 2 From the Controller Parameters menu select Other Parameters 3 Check the Disable Integrated Configuration Tool box and c...

Page 90: ...select the controller you are planning to flash or upgrade in the main Alarm Monitoring window 2 From the Control Menu Current Device the device name submenu select Download Firmware or Select View S...

Page 91: ...g hardware view or Check the controller s firmware version in Diagnostics tab of the Access Panels folder in System Administration application System Administration Access Panels Diagnostics Configura...

Page 92: ...ou would any other NGP controller by using the NGP CASI Form in the Access Panels folder and selecting CASI M5 M3000 from the Model drop down Complete the Options tab and the remaining tabs as applica...

Page 93: ...Use 8 32 SEMS screw and 8 flat washer provided to secure the ground lug The Power Communications board must be in the far right slot of the M3000 card cage and grounded with a factory installed braid...

Page 94: ...Regulatory Information 94 M3000 Installation Guide Typical Installation Using Shielded Cable Drain Wire Outside and Inside the Enclosure Outside the encl Inside the enclo...

Page 95: ...M3000 Installation Guide 95 CE European and FCC Compliance Earth Ground Connection Location and Grounding of the Power Communications and CPU Board 530572001C J8 J6...

Page 96: ...ids the listing mark of Underwriters Laboratories Inc Ratings Enclosure Specifications Operating environment 32 F to 120 F 0 C to 49 C 85 humidity Boards and Devices Reader boards 2RP Output devices r...

Page 97: ...the computer system via a UPS system The UPS system must be Listed to UL 1778 or UL 1481 and must be provided with a maintenance bypass switch An Altronix 3 A battery backup unit model AL400UL must b...

Page 98: ...on a single channel shall be limited to 1000 Alarms on OnGuard should be set using the following priority list with 1 being the highest priority and 7 being the lowest Fire alarm and industrial super...

Page 99: ...M3000 Installation Guide 99 CE Regulatory Notice CE Regulatory Notice...

Page 100: ...Regulatory Information 100 M3000 Installation Guide...

Page 101: ...power supply output It should read 12 to 15 VDC If there is no output make sure the power supply is not on a switched outlet Be sure the circuit breaker where the power supply is connected is not trip...

Page 102: ...g the 2RP Board Problem The reader does not power up Resolution 1 Be sure that JP1 on the 2RP board is set in the proper voltage selection location Refer to Setting Reader Voltage on page 39 WARNING D...

Page 103: ...and the reader Refer to 8RP Board on page 64 and the reader installation manual 2 Be sure the connector is firmly seated in the 8RP board Problem The reader has power but the Badge Read OK LED on the...

Page 104: ...Overview on page 83 Problem The network controller does not connect Resolution 1 Verify your network settings Host IP address Controller IP address and controller address Network mask Gateway IP DHCP...

Page 105: ...r to restart the micro M3000 Backup Battery Replacement This product contains a sealed rechargeable 12 volt 12 AH BS type lead acid battery Some models may contain two or more batteries This is a main...

Page 106: ...atteries Make sure the positive battery cable is connected to the positive battery terminal and the negative battery cable is connected to the negative battery terminal WARNING Be sure to observe batt...

Page 107: ...Boards The following table lists the possible combinations of 2RP 2SRP 8RP 20DI and 16DO DOR option boards in M5 M3000 controllers Configuration 2RP 2SRP 8RP 20 DI 16 DO DOR 1 1 2 2 3 3 4 4 5 1 6 2 7...

Page 108: ...1 2 23 1 1 3 24 1 2 2 25 1 1 26 1 2 27 1 3 28 1 4 29 2 1 30 2 2 31 2 3 32 2 1 1 33 2 2 1 34 2 1 2 35 2 1 36 2 2 37 2 3 38 3 1 39 3 2 40 3 1 1 41 3 1 42 3 2 43 4 1 44 4 1 45 1 1 46 1 2 47 1 3 48 1 4 4...

Page 109: ...52 1 1 2 53 1 1 3 54 1 2 2 55 1 1 56 1 2 57 1 3 58 1 4 59 2 1 60 2 2 61 2 3 62 2 1 1 63 2 2 1 64 2 1 2 65 2 1 66 2 2 67 2 3 68 1 1 69 1 2 70 1 3 71 1 4 72 2 1 73 2 2 74 2 3 75 3 1 76 3 2 77 4 1 Confi...

Page 110: ...110 M3000 Installation Guide...

Page 111: ...ional level of flexibility to the end user and depart from the conventional 1k 1k termination The tables in this section illustrate the expected level of reliability obtained after combining a selecti...

Page 112: ...M3000 Installation Guide Resistor Table 1 Resistor Table 2 on page 112 exhibits the behavior of Circuit 2 on page 112 where Y is the variable resistor and X is left unchanged Circuit 2 Resistor Table...

Page 113: ...ns are generated when the input values fall below 750 when they are between 1250 and 1550 or when they exceed the 2500 resistance Any values within the Normal low range represent an Alarm Restored eve...

Page 114: ...114 M3000 Installation Guide Resistances Detected by PXNplus...

Page 115: ...stor packs 53 setting the DIP switches 51 setting the reader voltage 52 special readers with single color LEDs 58 troubleshooting readers 102 wiring the alarm shunt relay 63 wiring the auxiliary DO re...

Page 116: ...instructions 18 mounting the enclosure wall 18 N Noise prevention 17 O Other Parameters form 88 P Parameters form 84 power supply 25 power troubleshooting 101 Power Communications board board layout...

Page 117: ...M3000 Installation Guide 117 Index...

Page 118: ...UTC Fire Security Americas Corporation Inc 1212 Pittsford Victor Road Pittsford New York 14534 USA Tel 866 788 5095 Fax 585 248 9185 www lenel com docfeedback lenel com...

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