LeCroy LSA1000, Operator'S Manual, Page: 11 / 115

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Maintenance Agreements
LeCroy provides a variety of customer support services under
Maintenance Agreements. Such agreements give extended
warranty and allow clients to budget maintenance costs after the
initial three-year warranty has expired. Other services such as
installation, training, enhancements and on-site repairs are
available through special supplemental support agreements.
Staying Up to Date
LeCroy is dedicated to offering state-of-the-art instruments, by
continually refining and improving the performance of LeCroy
products. Because of the speed with which physical modifications
may be implemented, this manual and related documentation may
not agree in every detail with the products they describe. For
example, there might be small discrepancies in the values of
components affecting pulse shape, timing or offset, and
—
infrequently
— minor logic changes. However, be assured the
LSA1000 itself is in full order and incorporates the most up-to-date
circuitry.
LeCroy frequently updates firmware and software during
servicing to improve LSA1000 performance, free of charge
during warranty. You will be kept informed of such changes,
through new or revised manuals and other publications.
Nevertheless, you should retain this, the original manual, for
future reference to your LSA1000’s unchanged hardware
specifications.
Service and Repair
Please return products requiring maintenance to the Customer
Service Department in your country or to an authorized service
facility. The customer is responsible for transportation charges to
the factory, whereas all in-warranty products will be returned to
you with transportation prepaid. Outside the warranty period, you
will need to provide us with a purchase order number before we
can repair your LeCroy product. You will be billed for parts and
labor related to the repair work, and for shipping.