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User Manual: Pro-3500RGB 

Stand: 11/2008 

Page 8 of 10 

Troubleshooting 

Problem 

Possible reason 

Damaged part 

Replacement 

Fuse blown 

Fuse 

09-00-3001-01 

+-24V 

16-03-0039-00 

No power 

Power supply defective 

12V 

19-03-0019-00 

Microphone defective 

Microphone 

16-03-0001-00 

Control board defective 

Control board 

26-2A-2009LD-00 

Potentiometer defective 

Potentiometer 

04-03-0104-01 

Music mode not working 

CPU defective 

IC 

00-89C516ED-00 

Scanner defective 

Galvo 

15-01-2215-00 

CPU defective 

IC 

00-89C516ED-00 

 Control board defective 

Control PCB 

26-2A-2009LD-00 

Power supply defective 

+-24V 

16-03-0039-00 

 

 

X and/or Y axis no 

deflection 

 

Scanner driver board defective 

Scanner driver board  

26-2A-6800A-00 

Lenses / mirrors dirty 

Clean with alcohol 

 

Laser diode defective 

Laser diode 

Inquire 

Control board defective 

Control board 

26-2A-2009LD-00 

 
 

Laser dark or dim 

Configuration / wrong mode 

Check configuration (see 
paragraph control panel) 

 

Configuration / wrong mode 

Check configuration (see 
paragraph control panel) 

 

 Control board defective 

Control PCB 

26-2A-2009LD-00 

Power supply defective 

+-24V 

16-03-0039-00 

Display board defective 

Display 

26-2A-YX2012DI-00 

 

 

 

No output 

Pins 4 and 17 of the ILDA signal 

not connected 

See below 

 

 
Laser does not switch to ILDA mode:  

 

The interface does not connect pins 4 and 17 (Interlock) of the IDLA signal. See 

interface manual 

 

The cable does not connect pins 4 and 17. Use a cable that connects pins 4 and 17. 

 

Use an adapter that connects pins 4 and 17. 

ILDA signal 

Pin out of the standard ILDA signal: 

1 Scanner X+  

-10V..+10V 

14 X- 

+10V..-10V 

2 Scanner Y+  

-10V..+10V 

15 Y- 

+10V..-10V 

3 Intensity/B 

 0V..+2.5V 

16 Intensity/Blanking-  0..-2.5V 

4 Interlock A 

 

17 Interlock B 

5 Red+  

0..2.5V 

18 Red- 

0..-2.5V 

6 Green+  

0..2.5V 

19 Green- 

0..2.5V 

7 Blue+  

0..2.5V 

20 Blue- 

0..-2.5V 

8 – 12 Not used 

 

23-24 Not used 

13 S5V, max. 20 mA 

25 GND Signal ground 

 

Summary of Contents for Pro-3500RGB

Page 1: ...Pro 3500RGB User Manual Please read this manual carefully before use...

Page 2: ...ode 5 DMX mode 5 Maintenance cleaning 6 Technical specifications 7 Change scanner 7 Adjustable mirror mounts 7 Troubleshooting 8 ILDA signal 8 Technical diagram 9 Please note 9 EU declaration of confo...

Page 3: ...s affixed to the laser Installation safety Prior to installation and operation of the laser the paths of the beams and effects should be considered particularly with respect to how they will reach the...

Page 4: ...peration to ensure maximum lifetime for the diode Distance between laser aperture and projection screen should be not less than 1 meter Do not turn device on and immediately off again frequently Do no...

Page 5: ...Further information can be found in the software manual DMX mode Channel DMX512 value Function 1 Red 0 255 0 100 Dimmer 2 Green 0 255 0 100 Dimmer 3 Blue 0 255 0 100 Dimmer 0 25 Original colour 26 51...

Page 6: ...terior from dust especially ensure operation of the fans Use a sponge with alcohol rather than wet cloth or other chemical liquid to clean the mirrors Be careful even light scratches reduce the output...

Page 7: ...mption 450W Size 670 x 370 x 440 mm W x D x H Weight 30kg Laser total 50kg with flightcase Operating temperature 10 35 C below 20 C the power may be reduced Change scanner 1 Unscrew UK M6 screws and d...

Page 8: ...2A 2009LD 00 Laser dark or dim Configuration wrong mode Check configuration see paragraph control panel Configuration wrong mode Check configuration see paragraph control panel Control board defectiv...

Page 9: ...absolutely perfect condition In order to maintain this condition and to ensure a safe operation it is absolutely necessary for the user to follow the safety instructions and warning notes written in t...

Page 10: ...s regulations DIN EN 60825 1 if properly set up according to the upper mentioned laser safety regulation After installing the device an inspection and official approval is indispensable for the overal...

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