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Warranty
CO2 Laser Machine © 2018 Laguna Tools 8/27/2018
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Warranty
Registration
To prevent voiding this warranty, all products sold must be registered within thirty (30) days of receiving the
product. All registered purchases will receive notifications about important product changes, receive customer
service, and be able to file a warranty claim against defective workmanship, parts, or materials.
You must register your purchase! Please follow this link or QR code:
https://lagunatools.com/policies/warranty/
Length of Warranty
All new machines and optional accessories sold through an authorized dealer carry a two-year warranty effective
the date of receiving the product. Machines sold for either commercial or industrial use have a one-year warranty.
Wearable parts like throat plates, band-saw guides, etc., have a ninety-day warranty.
Aside from being free of defects upon receiving, consumable parts, like cutters and abrasives, are not covered by
this warranty unless otherwise stated by Laguna Tools. These parts are designed to be used at the expense of
the operator and are available for replacement or inventory purchase. The determination of a consumable part will
be made on a case-by-case basis by Laguna Tools.
2 Year – New Machines Sold Through an Authorized Dealer
2 Year – Accessories Sold as Machine Options (excluding blades)
1 Year – Machines Sold for Commercial or Industrial Use
1 Year – Blades and Accessories outside of Machine Options
90 Days – Wearable Parts
Who is Covered
The applicable warranty covers only the initial
purchaser of the product from the date of receiving the
product. To file such claims, the original purchaser
must present the original receipt as proof of purchase.
What is Covered
The warranty covers any defects in the workmanship
of all parts and materials that make up the machine
unless otherwise specified. Any part, determined by
Laguna Tools®, to have a defect will be repaired or
replaced (and shipped), without charge. The defective
item must be returned to Laguna Tools with the
complaint and proof of purchase and in the original
packaging. In the event the item is determined to be
not covered by this warranty, the customer will be
responsible for the cost to replace the item/part and
all related shipping charges.
Warranty Limitations
This limited warranty does not apply to natural
disasters, acts of terrorism, normal wear and tear,
product failure due to lack of maintenance or cleaning,
damage caused by accident, neglect, or inadequate
dust collection. The warranty may be voided against
proof of misuse/abuse, damage caused where repair
or alterations have been made or attempted by others,
using the product for purposes other than those
described as intended use (unless with consent by
Laguna Tools®), modification to the product, or use
with an accessory that was not designed for the
product. It is the responsibility of the user to
understand basic woodworking machinery settings
and procedures and to properly maintain the
equipment in accordance with the standards provided
in this manual.
Shipping Damage
Laguna Tools® is not responsible for damage or loss
caused by a freight company or other circumstances
not in the direct control of Laguna Tools. All shipping-
related claims for loss or damage goods must be
made to Laguna Tools within twenty-four hours of
delivery.
How to Receive Support
To file a warranty claim, please contact the warranty
department at 1-949-474-1200. To receive customer
service or technical support please contact the
customer service department at 1-800-332-4094.
Warranty parts are shipped at the expense of Laguna
Tools either by common carrier, FedEx ground services
or similar method. Technical support to install
replacement parts is primarily provided by phone, fax,
email, or the Laguna Tools Customer Support Website.
Introduction
Welcome to the Laguna Tools group. We understand that you have a choice of
where to purchase your machines and appreciate the confidence you have in the
Laguna Tools brand.
Through hands-on experience, Laguna Tools is constantly working hard to make
innovative, precision products. Products that inspire you to create works of art, are a
joy to operate, and encourage your best work.
This document provides the operator(s) vital saftey instructions pertaining to the
proper setup, adjustments, maintenance, and service of this product. Please save
this document, keep it close to the product, refer to it often, and use it as an
education tool to instruct other operators. Failure to read, understand and follow
the instructions in this manual may result in personal property damage or serious
personal injury—including amputation, electrocution, or death. The owner of this
product is solely responsible for safe operation. The owner's responsibility includes
but is not limited to the proper installation of the product in a safe environment,
personnel training and usage authorization, proper inspection and maintenance,
owner's manual availability and comprehension, application of safety devices,
cutting/sanding/grinding tool integrity, and the usage of personal protective
equipment. The manufacturer will not be held liable for injury or property damage
from negligence, improper training, machine modifications or misuse.
2072 Alton Pkwy, Irvine, CA 92606
Customer Service: +1 (949) 474-1200
For any feedback, good or bad, on the quality of this manual,
please email us at
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We really appreciate your feedback!
