LaCie Two Big eSATA & USB
User Manual
page
8. Troubleshooting
In the event that your LaCie Two Big eSATA & USB
is not working correctly, please refer to the following
checklist to find out where the problem is coming from.
If you have gone through all of the points on the checklist
and your drive is still not working correctly, please have
a look at the FAQs that are regularly published on our
Web site –
www.lacie.com
. One of these FAQs may
provide an answer to your specific question. You can also
visit the drivers pages, where the most recent software
updates will be available.
If you need further assistance, please contact your
LaCie reseller or LaCie Technical Support (see chapter
9.
Contacting Customer Service
for details).
Manual Updates
LaCie is constantly striving to give you the most up-
to-date, comprehensive user manuals available on the
market.
It is our goal to provide you with a friendly, easy-to-
use format that will help you quickly install and utilize
the many functions of your new device.
If your manual does not reflect the configurations of
the product that you purchased, please check our Web
site for the most current version available.
■
8.1. LEDs and Fan
Problem
■
Solution
■
System LED is off.
Confirm power at the outlet, verify power connection, and try an alternate power cable.
Install new firmware.
Drive 1 or Drive 2 LED
is blinking.
Evaluate the drive for failure and replace if needed.
See
HBA connection
below.
Drive 1 or Drive 2 LED
is on continuously.
A
Safe
virtual drive is rebuilding on the physical drive.
System fan is not running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable.
The fan on the LaCie Two Big eSATA & USB does not run continuously; it is activated at
certain temperatures.
Troubleshooting
