English
English
Defects - Malfunctions
PROBLEM
The coffee machine is not working and the
indicator light (
12
, only for M28 BASIC) is
OFF.
SOLUTION
Check the electricity supply.
Check the position of the ON/OFF
switch (
1
).
CAUSE
No electricity supply.
The coffee machine is not heating up.
Turn the ON/OFF switch (
1
) to
position 2.
ON/OFF switch (
1
) position incorrect.
Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of the cases listed below.
Leaking from the filter holder rim (
10
).
Clean using the special brush provided.
Underpan gasket dirty with coffee.
Coffee dispensing time too short.
Use a finer grind.
Use new coffee.
Coffee ground too coarse.
Coffee too old.
Coffee drips out of machine.
Clean.
Use a coarser grind.
Filter holes blocked or filter holder
(10
)
outlet hole dirty.
Coffee ground too fine.
Loss of water under the machine.
Clean.
Clean.
Discharge well clogged up.
Discharge pan hole blocked.
Machine heated up, but it does not dispense
coffee.
Open.
Wait until water is available or call a
plumber.
Water supply or water softener tap closed.
No water in system.
The indicator light (
11
) stays ON and the
automatic level control devices remain in
operation.
Same solution as above.
Same causes as above.
