5.6. Correcting a Paper Jam
5-15
5.6.
Correcting a Paper Jam
The
ý3DSHUýMDP
message is displayed on the message display when paper becomes stuck
in the paper transport system, the paper feed timing is incorrect, or paper fails to feed at all.
The jam can be corrected by removing the paper.
The printer goes off-line when the
ý3DSHUýMDP
message is displayed.
Compare the symbol on the front panel that is flashing to
Figure 5.1
and take the appropri-
ate action listed below:
When the jammed paper has been removed, open and close the printer’s top cover or the
paper feed unit. Then the printer automatically warms up, goes on-line, and continues
printing. Depending on the point at which the jam occurred, the printer may or may not
print the jammed page.
If paper jams occur frequently, try using a different type of paper, replace with paper from
another ream, turn the stack of paper over, or turn the paper the other way around. Read
the information in
Appendix B
. Also, look for tiny pieces of paper that may have been torn
off and overlooked when the jammed paper was removed.
If you cannot solve the problem by changing the paper, there may be a problem with the
printer. Call a service person.
A
Check the face-down
output tray.
If paper is partially fed out into the tray, pull
the paper out the rest of the way by hand,
then open and close the printer's top cover or
the paper feed unit.
Check the inside of the
rear cover.
Open the printer's rear cover. Draw out the
paper feed unit. Pull out the paper as shown
in
Figure 5.2
. Close the printer's rear cover.
B
Check the face-up out-
put tray.
Refer to
A
, above.
Figure 5.1. Printer Symbol
C
Check the paper feed
cassette.
If paper is stacked in the paper cassette, not
reaching the registration rollers, remove the
paper cassette and draw out the paper feed
unit. Remove the jammed paper.
See
Figure 5.3
. Close the paper feed unit and
install the paper cassette in the printer.
Check the registration
roller.
If the paper is caught by the registration roll-
ers, draw out the paper feed unit half way and
remove the jammed paper. See
Figure 5.4
.
Return the paper feed unit to the printer.
D
Check the MP tray.
If the paper is stacked in the MP tray, remove
the paper by pulling it out. Open and close the
printer's top cover or the paper feed unit.
A
C
D
B
