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4.1.1 Satellite Signal Blocked

Satellite signals can be blocked or degraded by buildings, 
other vessels, or equipment on the vessel itself. Refer to 

Section 2.2, “Choosing the Best Location and Getting the Best
Reception,”

to make certain that the TracVision Cruiser 

unit is installed in the optimal location.

4.1.2 Outside Satellite Coverage Zone

TracVision Cruiser will provide outstanding reception
throughout the entire coverage area for your satellite television
service of choice. However, signal quality can be degraded as
you approach the fringe coverage areas (e.g., off the coast of
Northern Maine). Refer to your satellite television service
manual to check the viable coverage area.

4.1.3 Radar Interference

The energy levels radiated by radar units can overload the
antenna front-end circuits. Refer to 

Section 2.2, “Choosing the Best

Location and Getting the Best Reception,”

to make certain that the

TracVision Cruiser unit is in the optimal location with regard to
your radar unit.

4.1.4 Vessel Turning During Startup

At times, an on-screen message may display ANT GYRO
ERROR (antenna gyro error) while the system has trouble
finding the satellite and tracking performance is reduced.

The most common cause of this error is the vessel turning
during the 60-second startup and initialization sequence that
occurs immediately after turning on the power to the
TracVision Cruiser unit. If the vessel is turning, the antenna
gyro records that variable motion as “standing still” which
causes the antenna to track improperly. To solve this problem,
turn TracVision Cruiser off for at least 10 seconds. Turn the
system back on, making certain that the vessel is either
motionless or travelling in a straight line for the 60 seconds
immediately following power-up.

4-2

A Guide to TracVision Cruiser

On-screen messages are not
available with DISH Network IRD
and some newer DIRECTV IRDs
(e.g., the Sony A50).

Summary of Contents for TracVision Cruiser

Page 1: ...KVHIndustries Inc AG uide toTracVision Cruiser Technical Manual User sGuide InstallationGuidelines...

Page 2: ...Center Middletown RI 02842 USA tel 1 401 847 3327 fax 1 401 849 0045 e mail info kvh com internet http www kvh com A helpful tip that either directs you to a related area within the manual or offers s...

Page 3: ...VH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communicati...

Page 4: ...Choosing the Best Location and Getting the Best Reception 2 2 2 3 Mounting the Antenna Unit 2 3 2 4 Connecting the Antenna Unit 2 6 2 4 1 Connecting the Antenna Data Cable to the IRD 2 8 2 4 2 Connec...

Page 5: ...1 Warranty Service Information 5 1 5 2 Preventive Maintenance 5 1 5 3 Replaceable Parts 5 2 5 4 Field Replaceable Unit Procedures 5 3 5 4 1 PCB Removal and Replacement 5 5 5 4 2 RF Detector 5 6 5 4 3...

Page 6: ...g Plate Dimensions 2 4 Figure 2 4 Orientation of the Antenna Unit and Stiffening Plate 2 4 Figure 2 5 Recommended Drain Hole Locations 2 5 Figure 2 6 Shipping Restraint Arranged for Storage 2 5 Figure...

Page 7: ...o the Antenna Baseplate 5 10 Figure 5 7 Securing the Forward Shipping Restraint 5 10 Figure C 1 DB9 Male and Female Connector Arrangement C 2 List of Tables Table 1 1 TracVision Cruiser Packing List 1...

Page 8: ...iew Your KVH TracVision Cruiser employs a state of the art actively stabilized antenna system designed for use with Ku Band satellite television reception This vessel referenced stabilization system i...

Page 9: ...the IRD to the Antenna Unit and messages are received from the Antenna Unit for display on the television screen The IRD also provides the interface for the user to activate authorization for recepti...

Page 10: ...2 1 2 Kitpack 1 3 1 Additional Materials Required for TracVision Cruiser Use To make full use of your new TracVision Cruiser and receive satellite TV on the water you will need to provide purchase the...

Page 11: ......

Page 12: ...Unit power switch and switch plate Augat Snap n Seal Crimp Strip Tool Part Number IT1000 if using the KVH provided F connector Silicone sealant or RTV Wire strippers Terminal crimp tool Optional PC w...

Page 13: ...it should not be too high off the water a height above the waterline no more than half the vessel length Keep the antenna out of line with nearby radars as their energy levels may overload the antenna...

Page 14: ...screws nuts lock washers and flat washers holding the antenna unit and shipping restraints onto the stiffening plate Set aside the shipping restraints illustrated in Figure 2 2 Remove the antenna uni...

Page 15: ...in place mark location s on the deck to permit convenient cable access to the liquid tight fittings on the back of the baseplate 6 Using the stiffening plate as a template lay out the locations of th...

Page 16: ...red in the baseplate Place the forward shipping restraint in reversed position over the two forward holes Figure 2 6 and secure it to the baseplate and the stiffening plate with the hardware described...

Page 17: ...Tips for Safe and Successful Wiring within the TracVision Cruiser Baseplate When attaching cables to the TracVision Cruiser terminal connector strips make sure the insulation is stripped back approxim...

Page 18: ...eal cable access holes on the deck TracVision Cruiser Cable Ports On one side of the baseplate are four liquid tight fittings which serve the dual purpose of relieving strain on the cables as well as...

Page 19: ...other end to the IRD as described in the next subsections DIRECTV The data cable for TracVision Cruiser is equipped with a male DB9 low speed data port connector Connect the DB9 connector on the data...

Page 20: ...plate to expose the High Speed Data Port Save the screws and plate in the IRD packing material in case the unit must be returned for repairs 2 Install the KVH EchoStar Adapter as shown in Figure 2 14...

Page 21: ...supply to operate The supplied power cable should be run up to the antenna unit through the far right liquid tight fitting 4 refer to Figure 2 10 and wired to the terminal connector strip as illustrat...

Page 22: ...t the back of the TracVision Cruiser baseplate and away from the dome leaving the F connector inside the TracVision Cruiser baseplate as pictured in Figure 2 18 Figure 2 17 Wiring TracVision Cruiser t...

Page 23: ...break off connector body C Use Augat tool to strip center conductor to and trim back overall jacket Do not cut through braid D Slide connector body onto the prepared cable Slide the compression fitti...

Page 24: ...iswitch outputs to individual IRD inputs Use RG 6 or RG 11 cable terminated with F type connectors for all RF connections 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master...

Page 25: ...luctuations occur the TracVision Cruiser will occasionally lose communication with the IRD KVH recommends that a UPS be installed in line with the IRD power 2 14 A Guide to TracVision Cruiser Multiswi...

Page 26: ...at startup alternating with Software Version information Software Version Current software version Alternates with TracVision Cruiser Initializing System initializing Search Mode 1 Antenna Unit in Se...

Page 27: ...m has initialized properly and is functioning replace the radome on the baseplate labels on the sides securing it with the 8 pan head screws and flat washers removed at the start of the installation p...

Page 28: ...at least 10 seconds and then restart making sure not to turn during the 60 second startup and initialization process Tips to get the Best Reception with TracVision Cruiser A clear line of sight to th...

Page 29: ...signal level required for satellite acquisition Satellite Search Modes The system design includes three search modes to acquire the satellite Search Mode 1 The antenna makes four complete revolutions...

Page 30: ...o sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal If the satellite signal is lost whi...

Page 31: ......

Page 32: ...ite X X X X X X X X X X Snowy television picture X X IRD locks up X O u t s i d e s a t e l l i t e c o v e r a g e z o n e S e c t i o n 4 1 2 I R D d a t a p o r t o r c a b l e w i r i n g S e c t...

Page 33: ...and Getting the Best Reception to make certain that the TracVision Cruiser unit is in the optimal location with regard to your radar unit 4 1 4 Vessel Turning During Startup At times an on screen mess...

Page 34: ...vice may also be the cause of less than ideal operation 4 2 1 EchoStar IRD Commissioning If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the s...

Page 35: ...g procedures and diagrams After verifying the connection cycle the power on and off and review the startup test results This may also be caused if the high speed data port on an EchoStar IRD is not en...

Page 36: ...he settings appropriate to your application 1 Connect one end of the PC cable to the female DB9 connector on the end of the data cable Connect the other end to the serial port on the PC a 9 pin 25 pin...

Page 37: ......

Page 38: ...of the original product purchased For additional information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual 5...

Page 39: ...rized TracVision Cruiser dealer installer first Have the Antenna Unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factor...

Page 40: ...procedures for repairing or swapping out field replaceable units The procedures refer to labeled items presented on the following isometric diagrams which are based on KVH assembly drawings Figure 5...

Page 41: ...cVision Cruiser Figure 5 3 Antenna Assembly 53 52 16 17 19 23 57 58 Orient LNB this way Figure 5 4 Close up of RF Detector PCB and Cover 2 59 Apply clamp directly behind ferrite as shown 30 11 21 1 33...

Page 42: ...plate with 10 pan head screws Figure 5 5 illustrates the PCB arrangement and connector locations 6 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 4...

Page 43: ...ing the collar 5 4 3 Antenna Gyro Assembly Estimated Time to Repair 1 hour The antenna gyro assembly Item 16 is mounted on the rear of the antenna reflector bracket Item 17 with four locking nuts and...

Page 44: ...DEBUGON cr to enter Debug Mode 4 Type EL 300 cr 5 Place the digital level on the top of the antenna gyro housing Measure and record the Antenna Gyro Angle using the digital level 6 Type CALUP XX X cr...

Page 45: ...put the system into Idle Mode 2 Type DEBUGON cr to put the system into Debug Mode 3 Use the PC 2 4 6 and 8 keys along with the Signal Strength Display Meter on the TV screen to peak the RF Signal 4 Ty...

Page 46: ...ignal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 10 The RF signal values while tracking shall be greater than 2000 an...

Page 47: ...shipping restraints to the baseplate using the 1 4 20 x 3 4 long hex screws washers and nuts removed during installation as pictured in Figure 5 6 3 Place the antenna bracket on the forward shipping...

Page 48: ...l Output Tracking Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature...

Page 49: ......

Page 50: ...sor LNB CPU Motor Driver Power Supply Azimuth Limit Switch RF Detector Power 12v DC Power Switch RF2 RF1 IRD Maint Power TracVision Cruiser Antenna Unit Components Wiring In vessel Components Terminal...

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Page 52: ...icing a DB15 Connector to the Data Cable It is possible to splice a DB15 connector to the TracVision Cruiser data cable after removing the male DB9 connector The alternate wiring arrangement is as fol...

Page 53: ...ssignments for both the male and female DB9 connectors From Connector Wire Color Function Male Connector Pin 2 Blu Wht DSSTXD Male Connector Pin 3 Wht Blu DSSRXD Male Connector Pin 5 Grn Wht DSSGND Fe...

Page 54: ...instructions on the IRD the remote control and the command screens Manual Satellite Acquisition and IRD Commissioning 1 Turn on TV and EchoStar IRD 2 Using EchoStar remote press MENU The Main Menu wil...

Page 55: ...Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes...

Page 56: ...a on the following pages presents the standard startup data sequence registered by the TracVision Cruiser when using DIRECTV or EchoStar IRDs This sequence can be recorded using the data port and a PC...

Page 57: ...Noise Level 519 Noise Threshold 1300 Typical values are between 1300 2200 Saved Sat Pos EL 24 2 Entering Search Mode 1 POS 61 4 24 2 514 POS 89 3 24 2 502 POS 302 3 24 2 507 Satellite Found AZ 210 52...

Page 58: ...507 Average Noise Level 519 Noise Threshold 1300 Typical values are between 1300 2200 Saved Sat Pos EL 24 2 Entering Search Mode 1 POS 61 4 24 2 514 POS 89 3 24 2 502 POS 302 3 24 2 507 Satellite Foun...

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Page 60: ...ses the command is responded to with an echo that is if you type ZAP for example and press ENTER The response will be the command you have entered For other commands the response is specific for each...

Page 61: ...ed azimuth angle of the mechanism relative to vessel reference or baseplate fwd 000 359 9 vessel referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function com...

Page 62: ...2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Function halts active tracking and conical scan then enters idle mode Command HALT Argument none Response echoes the com...

Page 63: ...mmand SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new sign...

Page 64: ...t Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings s...

Page 65: ...Tel 45 45 160 180 Fax 45 45 867 077 E mail info kvh dk Internet http www kvh com KVHIndustries Inc 50 Enterprise Center Middletown RI 02842 U S A Tel 401 847 3327 Fax 401 849 0045 E mail info kvh com...

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