4
Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision Cruiser.
The following sections address these issues and potential
solutions.
4-1
Troubleshooting
54-0144 Rev. C
Table 4-1
Troubleshooting Matrix
No IRD status message
X
X
X
No picture on TV set
X
X
X
X
X
X
Intermittent picture for short intervals
X
X
X
X
X
X
X
X
X
X
System works at rest but not on the move
X
X
System will not find satellite
X
X
X
X
X
X
X
X
X
X
Snowy television picture
X
X
IRD locks up
X
O
ut
si
de
s
at
el
lit
e c
ov
er
ag
e z
on
e (
S
ec
tio
n 4
.1
.2
)
IR
D
d
at
a p
or
t o
r c
ab
le
/w
iri
ng
(S
ec
tio
n 4
.2
.2
)
A
nt
en
na
g
yr
o f
au
lty
(S
ec
tio
n 4
.3
)
LN
B
a
ss
em
bl
y f
au
lty
(S
ec
tio
n 4
.3
)
IR
D
fa
ul
ty
(S
ec
tio
n 4
.2
.3
)
S
at
el
lit
e s
ig
na
l b
lo
ck
ed
(S
ec
tio
n 4
.1
.1
)
In
co
rr
ec
t o
r l
oo
se
R
F c
on
ne
ct
or
s (
S
ec
tio
n 4
.1
.5
)
P
as
si
ve
m
ul
tis
w
itc
h u
se
d (
S
ec
tio
n 4
.1
.6
)
P
O
S
S
IB
LE
C
A
U
S
E
(A
N
D
S
O
LU
TI
O
N
)
SYMPTOM
Ve
hi
cl
e t
ur
ni
ng
d
ur
in
g s
ta
rt
up
(S
ec
tio
n 4
.1
.4
)
E
ch
oS
ta
r I
R
D
c
om
m
is
si
on
in
g (
S
ec
tio
n 4
.2
.1
)
R
ad
ar
in
te
rfe
re
nc
e (
S
ec
tio
n 4
.1
.3
)
Fa
ile
d I
R
D
s
ta
tu
s c
he
ck
(S
ec
tio
n 4
.2
.4
)
