GB
35
Interference with and repairs to the appliance by unqualified persons
are dangerous as they can result in an electric shock or a short circuit.
Do not interfere with or try to repair the appliance; this could cause in-
jury to persons and damage to the appliance. Always have such work
done by an expert, e.g. a Customer Service technician.
You may be able to rectify some problems yourself. They are
described below.
The fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch your induction hob on?
•
Has the wiring system (fuse box) in the house blown a fuse?
•
Has the hob been connected to the mains?
•
Are the sensor keys locked (childproof lock)?
•
Are the sensor keys partly covered by a damp cloth, fluid or a
metallic object? Please rectify.
•
Are you using unsuitable cookware? See the section on "Cook-
ware for induction hobs".
The symbol will blink and a time-limited continuous signal
will sound.
Food which has boiled over, cookware or other items are causing the
touch control sensor keys to be consistently operated.
Remedy: clean the surface or remove the item. To delete the symbol
press the same key or switch the hob off and on.
Error code E2 is indicated?
The electronic unit is too hot. Check the installation of the hob. Make
sure that there is sufficient ventilation.
> See the section on “Protection against overheating”.
> See the section on “Ventilation”.
Error code E8 is indicated?
Fault on the left or right fan. The suction opening is blocked or cov-
ered or the fan is defect. Check the installation of the hob. Make sure
that there is sufficient ventilation.
> See the section on “Protection against overheating”.
> See the section on “Ventilation”.
Error code U400 is indicated?
The hob has been incorrectly connected. The controls will switch off
after 1s and a continuous signal will sound. Connect the appliance to
the appropriate power supply.
An error code (ERxx or Ex) is indicated?
The appliance has developed a technical defect. Please call Customer
Service.
The pot sign appears?
A cooking zone has been switched on and the hob is expecting a suit-
able pot or pan to be placed on the cooking zone (pan recognition).
Only when a pot has been placed on the cooking zone will power be
supplied.
The pot sign still appears, even though a pot or pan was
placed on the hob?
The cookware is unsuitable for induction cooking or the pot or pan is
too small.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not
at risk.
Does the cooling fan still operate after it has been switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
There is a risk of electric shocks if the glass ceramic hob develops
fractures, cracks, tears or damage of any other kind. Immediately
switch off the appliance. Disconnect the fuse immediately and call
Customer Service.
Pulsating cooking?
The induction heating elements can only switch their power down to a
certain power setting. The heating element will start to clock below this
power setting.
This means that the induction heating element will switch on and then
off again at certain intervals irrespectively of the selected power set-
ting. This clocking can be heard and will become visible when you are
cooking through bubbles forming on the bottom of the pan and then
disappearing again.
This pulsating cooking is normal at certain power levels and will not
have any negative effect on the results of cooking.
Remedy:
Make sure that pots and pans have a thick base so that they have
good heat retention and distribution properties. Always close cooking
pots with a suitable lid. A lot of energy is lost when cooking pots
without a lid are used.
What to do if trouble occurs?
Important
If your appliance is faulty, please check whether you can remove
the problem yourself by consulting these instructions for use.
