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94
T
roubleshooting
Troubleshooting
Clearing Document Jams
When a document becomes caught in the machine during a faxing or copying opera-
tion, the machine will beep and the display will show an error message. If the docu-
ment looks to be positioned straight in the document tray, try pressing the Stop key to
feed the document the rest of the way through the machine. If this fails, do as in-
structed in the following.
1
Turn off the power switch.
2
Grasping the control panel in the area above the document tray (between the
document guides), lift the panel up and back on its hinges while holding the
document tray in its normal position.
Tip: Open the cotrol panel fully, making sure not to damage the separation
rubber.
3
Pull out the jammed document.
4
Return the control panel to its original operating position, and push down on it
until it locks in place.
5
Turn power switch back on.
Summary of Contents for FAX 9840
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