Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
B.
Error code in controller has
been activated (beeping sound
heard).
B1.
Reset the controller. To do this:
Lower the door.
Quickly tap the door switch
five times within 2 seconds.
For controllers date coded
before
June, 2015, wait 3
seconds, then tap the switch 11
times within a 5 second span.
For controllers date coded
after
June, 2015, raise the door into
the latched position.
The controller should beep
three to five times to indicate
the issue has been resolved,
then go quiet.
With the door in the down
position, confirm the error code
has been removed by pressing
the door switch one time. If the
controller continues to beep,
repeat the preceding steps until
the error code is cleared.
Once the error code is cleared,
identify and correct the
problem that caused the error
code. Begin troubleshooting
any problems with the bath by
running it through multiple fill
and drain sequences, and note
any symptoms.
B2.
If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
C.
The door power wiring
connection to the controller is
loose.
C.
Connect the door power wire to the
J6 port in the controller.
D.
The drain valve is connected to
another 120 V outlet or is not
plugged into the controller.
D.
Plug the drain valve directly into J2
in the controller.
E.
One or both of the limit
switches are not making contact
or are damaged.
E1.
Adjust the limit switch/switches
until contact is made.
E2.
The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
1128532-5-H
20
Kohler Co.
